Trusted Agent profile · Liverpool

RW Invest Liverpool reviews

★★★★★ Excellent

1,665 reviews across 2 platforms

Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ

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RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

701

Reviews on Google

This office

Trustpilot logo

964

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Trustpilot

Adam was very helpful throughout the…

Adam was very helpful throughout the process to exchange - thanks Adam for a wonderful job and service

Ikechi · 29 January 2024

Agent replied · 16 June 2024

Thank you for for leaving your positive experience

5/5

Trustpilot

A good level of fast communication…

A good level of fast communication without any sense of nagging.Chloe was very helpful, answering my stupid questions without a problem.A very smooth process exchanging on my property purchase

Matthew · 20 April 2023

Agent replied · 16 June 2024

We appreciate your comments

5/5

Trustpilot

great customer care

Chloe is very professional and friendly. She makes the purchase process much easier for someone like me with a very busy lifestyle, where i can easily forget the milestones and important deadlines.

Hardi · 10 January 2023

Agent replied · 16 June 2024

Thank you, Hardi

5/5

Google

My whole experience of working with Kallum has been a great journey. He took the time explain to me the things I don’t understand. Always returning my call back and emails, if he is unsure of anything he will seek a second opinion before given me the final answer. It has been a pleasure working with you. Thank you

Stella · 18 June 2023

5/5

Trustpilot

First time buyer

I have just bought my first property in Liverpool, had a really positive experience with Rw Invest. Being new to this whole process I received a lot of support from Adam and Hamid throughout every step, they made sure to check up on me daily to make sure I didn’t need any help and were quick to reply to any queries I had. Overall a very smooth process, big creds to them.

El · 7 September 2023

Agent replied · 16 June 2024

Thank you El

1/5

Google

Do not use this company. Purchased a house and the first two years was supposed to be guaranteed rent. However, they took rent for approx 9 months and never paid me. Complained but they kept changing management so they could pass the buck. …

Uri · 16 January 2026

5/5

Trustpilot

My off plan investment experience

I am happy with their regular update on the status of the project.

Matfis · 6 January 2026

Agent replied · 23 December 2025

Thank you for your feedback! We're glad to hear that you appreciate our regular updates. Ensuring you’re informed throughout the project is very important to us.

5/5

Trustpilot

Rachael is very responsive solution…

Rachael is very responsive solution creater. She is fully competent on her position and a provided great assistance throughout the process.

Murat · 2 November 2023

Agent replied · 16 June 2024

Thank you, Murat

5/5

Google

Alexio was very supportive and always available talk to, to understand further steps and procedures. Later Chloe was very helpful and was always quick to respond to any of my queries and helped complete the transactions and paperworks. Overall I was very happy with the service provided by RW Invest and definitely recommended the same to new investors.

Mathew · 18 June 2023

5/5

Trustpilot

Highly recommended for efficiency and professionalism

RW Invest have been great for us from the very start! The whole team seem knowledgeable and committed to getting things done. We really do recommend them and their firm. Rachael was particularly brilliant!

David · 16 September 2022

Agent replied · 29 August 2024

Hello David, thank you very much for your feedback on our service.

5/5

Google

Rachael was excellent in liaising with my solicitors, even answering questions that were directed to them!

Patrick · 18 February 2024

Agent replied · 17 June 2024

Thank you Patrick! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!

5/5

Google

Moving in to Element the quarter was a pretty smooth process. We were able to get a viewing just a few days after we enquired. Contracting was all online and was a simple, and easy to follow. Plus, the staff were particularly helpful and professional in the process.

Henry · 18 February 2024

5/5

Trustpilot

Excellent and prompt follow-up on…

Excellent and prompt follow-up on everything. Always felt like I had someone on hand who is very responsive and friendly, yet professional. 5-star rating from me. Thanks Phoebe :)

Tom · 15 March 2023

Agent replied · 16 June 2024

We appreciate the positive words

5/5

Trustpilot

Rachel's fantastic support.

Rachel held my hand through the whole experience and made a daunting task easy to understand and manageable. She explained all my queries patiently and informatively, was supportive throughout the whole process. Rachel was able to assist me also with putting me in touch with or chasing up other parties with any queries. I really appreciated her check ins and understanding that I was in a different time zone and on a different week, weekend schedule.

Ms · 3 February 2021

5/5

Trustpilot

Chloe has been extreemly helpfull

Chloe has been extreemly helpfull, and very pleasant. She is a credit to RW Invest

David · 5 March 2024

Agent replied · 16 June 2024

Hello David, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.

5/5

Trustpilot

Rachael

Rachael has been absolutely brilliant. Always keeps in touch when she says she will. Always a pleasure talking to her

Peter · 14 November 2023

Agent replied · 16 June 2024

Thank you, Peter

5/5

Trustpilot

RW Invest

Very approachable and helpful guidance throughout the service. Phoebe and the team were very friendly when checking in regularly - reliable follow ups and thorough service- would highly recommend!

J · 6 March 2023

Agent replied · 16 June 2024

Thank you

5/5

Trustpilot

Good Service from Chloe Walker RW invest

Good Service from Chloe Walker, very supportive and helpful throughout the exchange process, thank you Chloe

Qureshi · 8 February 2024

Agent replied · 16 June 2024

Thank you for sharing your feedback on Chloe. We are aware how supportive Chloe is and it is great you have shared for others to see.

5/5

Trustpilot

Happy client

Purchasing this amazing investment property was smooth. Thanks to Dennis and Adams for helping throughout the process.

Obafemi · 14 January 2024

Agent replied · 16 June 2024

Thank you for leaving your positive comments

5/5

Trustpilot

Kallum was very helpful during our…

Kallum was very helpful during our recent viewing. He was patient and willing to answer all questions. Working with RW Invest always means excellent service

Raja · 26 June 2023

Agent replied · 16 June 2024

Thank you

5/5

Trustpilot

Excellent Service and Customer Care

I recently purchased an off-plan apartment in Liverpool. The team at RW Invest were just incredible. They were very tentative throughout the process, from virtually touring the property and the area to the final exchange of contracts. They took care of everything. The whole process run exceptionally smoothly. They were always accessible and tentative, followed up on all loose ends and provided all information and explanations timely. Highly recommended!Thank you Cheryl Dyson and Tayla Roberts.

Marios · 27 February 2021

5/5

Google

Hi We have been purchasing properties through RW since long and during purchase we found RW Invest team very hardworking, gentle and customer friendly, specially we worked with Bradly and Emma. They both have capacity to sell the properties and and they are don't stope after sale, they will look after also when exchange is happening and stage payment, and completion as well. They help the customer by assisting and giving information to customer so that customer can easily complete the procedure. We wish success of both and RW Invest in future and we also have plan to buy more properties via RW Invest.

MD · 19 June 2019

5/5

Google

From the start to the finish of dealing with RW Invest was a superb experience. My first contact was with Liam in the Liverpool office who was clear, friendly, engaging and extremely efficient. Without Liam I may not have moved so fast into making an offer on a fantastic property. Once the offer was accepted I was then dealing with Emma who went above and beyond until the deal was finalised. Emma was also extremely efficient, helpful and was readily available via email and phone every step of the way. Brilliant team. I look forward to working alongside RW Invest as the property build gets completed and am so thankful and happy with a dream investment. Thank you so much RW invest and Liam and Emma in particular.

Jimi · 19 June 2019

5/5

Trustpilot

Fantastic Service....

Fantastic follow up calls, great help with the documentations. Everything is completed on or before agreed date. Team is also helpful in negotiating few extended dates with the developer

Ronald · 7 February 2023

Agent replied · 16 June 2024

We appreciate the positivity

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.

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