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Redwing Liverpool reviews

4.5

★★★★★ Excellent

240 reviews across 1 platform

16 Duke Street, Liverpool, L1 5GB

Redwing's Liverpool office at 16 Duke Street is rated 4.5 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.5.

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4.5 / 5

240

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

I don’t even know where to start other than to say redwing have been amazing from start to finish of the process. Eleanor who dealt with us was really helpful throughout the process and worked to get us moved into our new home within two weeks of applying. We can’t put into words how much we appreciate her help and hard work. I would highly recommend this company if you’re looking for a home then you wouldn’t go wrong with Redwing. Amazing service.

Marcus · 21 September 2023

Agent replied · 17 June 2024

Hello Marcus, thank you for your feedback. We are really pleased to hear your happy with the services carried out by Redwing and Eleanor. We hope you settle into your new home soon. Thanks, Amy-Lea

5/5

Google

Recently asked to extend my lease with Redwing, what a really helpful and wonderful team always ready to help. A Five Star experience. My thanks Matthew and all at Redwing for their help.

Barry · 18 June 2023

Agent replied · 17 June 2024

Hi Barry, thank you for leaving us a review! We're delighted to hear you had a great experience with us and how easy you found the process of extending your lease with Redwing. I have passed your lovely feedback to Matthew. Thanks, Alex

5/5

Google

Layla was amazing- kept in contact throughout the process, answered all my queries and was always kind and professional.

Beth · 18 April 2024

Agent replied · 17 June 2024

Hello Beth, thank you for your feedback. We are really pleased to hear your happy with the services carried out by Redwing. Thanks, Amy-Lea

4/5

Google

I'll say my overall experience was good. It was stressful but things were eventually put at ease. I wish a few things were better communicated and more specific as it can be quite overwhelming for a first time buyer to understand how things work. Examples: Things like the bedroom floorings not being furnished, and the tenancy rent wasn't mentioned/included when I asked for specific rent. However, I would recommend Redwing to anyone in my circle that are thinking of moving out for the first time.

Brintc · 18 June 2023

Agent replied · 17 June 2024

Hello, thank you for your review! We're happy to hear you had a good experience with us and hope you are settling into your new home well. Thank you for your feedback regarding communication, we have passed this information across to our team to review. Thanks, Hayley

5/5

Google

Layla from Redwing has recently supported us in the sale of our property and her attention to detail, customer communications, knowledge and service has been second to none. She has been there with us every step of the way, always on the other end of the phone to answer questions and assist us in every aspect of the sale. This sale has been particularly difficult but Layla has gone out of her way to make it happen (often sending emails out of working hours). She is a credit to Rewing.

Michelle · 18 June 2023

Agent replied · 17 June 2024

Hi Michelle, thank you for leaving us a review! We're so happy to hear you are happy with our services, I will pass on your lovely feedback to Layla. Thanks, Alex

5/5

Google

We have absolutely loved our 3 year stay at Plaza 1821. The staff are amazing and always ready to help. Building is very technologically forward and we have felt safe at all times. It is close to everything but also just outside of all the mess from the centre. Best of both worlds! Thank you for making our stay as amazing as it was!

Michelle · 18 June 2023

1/5

Google

The whole buying process is quite smooth. However, I am very disappointed after receiving the property. This is because I found that the radiator cover at hallway was badly torn off per attached photo. It is totally different from what I saw during viewing. Also, before completion, I did requested to pay attention when the movers move the stuff. But it still happens. Finally, I have to pay extra cost to fix it.

Cindy · 10 May 2025

5/5

Google

Redwing have been absolutely amazing during our right to aquire. Constantly there when I needed advice from them. Really friendly service especially Matthew Langshaw credit to redwing thank you again

Ami · 23 July 2023

Agent replied · 17 June 2024

Hello Ami, thank you for your feedback. We are really pleased to hear your happy with the services carried out by Redwing and our Homeownership Assistant Matthew. Thanks, Amy-Lea

5/5

Google

The best service I have received by the letting agents. Thank you so much to Eleanor and Paula for making all the arrangements to move in directly after I reached UK from abroad on this Private rent I have opted for.

Vignesh · 18 June 2022

Agent replied · 17 June 2024

Hello Vignesh, thank you for your review and kinds words! We're glad to hear you're happy with our services and have passed on your feedback to Eleanor and Paula. We hope you are settling into our new home well! Thanks, Hayley

5/5

Google

Great experience renting through Redwing thanks to Paula and Eleanor who answered all our questions,The rental process went smoothly and stress free .We are happy in our new flat !

Ivy · 18 June 2023

Agent replied · 17 June 2024

Hello Ivy, thank you for your feedback. We really appreciate this and pleased to hear that you've had a positive experience with us and you are enjoying your new home. We've forwarded your feedback across to Redwing. Thanks, Lisa.

5/5

Google

Rented through Redwing for nearly 2 years and they’ve been class from start to finish, property was brand new, hardly any defects through my whole tenancy, if there was any problems they’d jump to sort straight away. Ella Lowe managed everything from the start and she has been brilliant. Honestly can’t say a bad word about the whole experience. Thank you Redwing!!

Tom · 10 June 2024

Agent replied · 17 June 2024

Hello Tom, thank you for your feedback. We are really pleased to hear your happy with the services carried out by Redwing and Ella. We hope you are settled in your new home. Thanks, Amy-Lea

4/5

Google

From day one contact Paula has been efficient, friendly and great at keeping us informed. We were delighted with the apartment. Moving in day was stressful as the lift wasn't working, but that affected the removal men more than us. It wasn't the fault of Redwing. We have now been in a week, fully settled in and very happy. Thank you

Susan · 18 June 2023

5/5

Google

In terms of the process of letting a flat out with Redwing, Eleanor was fantastic in helping me get the flat ready and organising everything, She was so competent, organised and helpful. Thank you.

Dawn · 26 November 2024

5/5

Google

I received wonderful service from them, particularly Ms. Rachel Cookson who delayed her lunch break just to do an impromptu viewing with me after I randomly stumbled into their office, and whose efficiency helped me get my desired apartment. Thank you team Redwing, they're great professionals.

Fahad · 16 December 2025

5/5

Google

Paula is absolutely fantastic, helping me out through everything and always getting back to me promptly. Wouldn’t want anyone else managing my property. She’s a legend

Jade · 18 June 2023

Agent replied · 17 June 2024

Hello Jade, thank you for your feedback. We are pleased to hear your happy with the services carried out by Redwing. Thanks, Lisa

5/5

Google

I found my ideal flat on Rightmove and exactly FOUR WEEKS later I had the keys and was moving in. In that time I had two viewings, all necessary checks had been made, all utilities were set up and I had no concerns whatsoever. I dealt with three different members of Redwing staff, personally, by telephone and email and they were always helpful and friendly and made the the whole process stress free. I cannot recommend them too highly.

Phil · 3 December 2024

5/5

Google

Redwing have been absolutely brilliant throughout my whole move. I can’t thank Paula and the team enough for their fantastic service.

Kate · 21 October 2023

Agent replied · 17 June 2024

Good afternoon Kate, thank you for your review. I am glad to hear that you are happy with the service that we have provided and I have reported your feedback to Redwing team. Thanks, Alex

5/5

Google

Paula was really helpful, listened to what we wanted and delivered exactly what we wanted. Really helpful through out the whole process also

Larnie · 20 March 2025

5/5

Google

Excellent service from the whole team especially Layla thanks for all your help making buying our dream home in Sandbach exciting and come true. Not forgetting in just 12 weeks from viewing to completion. Wow!

Anthony · 18 June 2022

Agent replied · 17 June 2024

Hi Anthony, thank you for leaving us a review! We're delighted to hear you had a great experience with us and how easy you found the process of buying your home with Redwing. I have passed your lovely feedback to Layla. Thanks, Alex

5/5

Google

My experience with Redwing has been excellent, special thanks to Eleanor for her excellent customer service and attentiveness. All queries were answered professionally and quickly. I cannot thank everyone involved enough for making my moving in process as easyu as they have.

Luke · 18 May 2024

5/5

Google

Just wanted to post a review basically to sing the praises of an employee of redwing who has overseen the sale of my property from start to finish, Layla who works in the sales department is a breath of fresh air always on hand to deal with my queries and her knowledge around the process of selling was brilliant. Can't thank her enough, well done Layla keep up the good work 👏👏👏

Ste · 18 June 2023

Agent replied · 17 June 2024

Hi Ste, thank you for leaving us a review! We're delighted to hear you had a great experience with us and how easy you found the process of selling your home with Redwing. I have passed your lovely feedback to Layla. Thanks, Alex

5/5

Google

As fit, fun and full of life retirees, we're more than cautious where our next home will be. We have lots of different requirements at this stage of our lives and we have to give TOP MARKS to the care and understanding we have had from REDWING staff, all of them, in our search for our new home. We would like to single out lovely Leyla...who goes that extra mile! Oh, and did I forget to mention ....they sold our old home on one day!!!!! Whoop whoop thank you all, Clare and John CoventryPositiveResponsiveness, Quality, Professionalism

Clare · 25 August 2022

Agent replied · 17 June 2024

Hi Clare, thank you for leaving us such a kind review! We're delighted to hear you had a great experience with us and how positive your experience was with Redwing. I have passed your lovely feedback to Layla. Thanks, Alex

5/5

Google

Best move-in experience I've had in the uk. Thanks Emma whom kept me updated on the progress and exact timings. Keys handover was very nice: flowers, move-in kit (kitchen cleaning items, cookies, snacks), applicance user manuals. House readiness perfect: clean, water pressure, gas, electricity.

Robert · 18 June 2020

Agent replied · 17 June 2024

Hi Robert. Thank you so much for your good review, it's great to hear that you were happy with your house, and our service!

5/5

Google

We completed on our home today and thanks to Caroline and Layla, we felt supported and reassured throughout the process. They've both been lovely and Louise was so kind and thorough for our final handover. Thank you Redwing!

Paris · 18 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Redwing's Google reviews

Questions about Redwing Liverpool

How many reviews does Redwing Liverpool have?

Redwing's Liverpool office has 240 reviews across 1 platform: 240 on Google.

What is Redwing Liverpool's rating?

Redwing Liverpool is rated 4.5 out of 5 across all 240 reviews, and 4.5 out of 5 on Google from 240 reviews.

Where is Redwing's Liverpool office?

Redwing Liverpool, 16 Duke Street, Liverpool, L1 5GB.

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