Redwing reviews

★★★★★ 5/5

Google

Excellent service from the Redwing team, I can’t believe how easy the whole renting process has been. Even with me throwing in some tricky curve balls. Honestly can’t thank you all enough, especially Eleanor our negotiator who’s been amazing through out! Thank you all

Lauren · 20 November 2023

★★★★★ 1/5

Google

Honestly the most distressing and awful time, so I applied for the property got accepted and got sent all these legal documents such as the checks like hot water and heating and it was all passed, well let's just say it's all lies. After …

Rebecca · 16 September 2025

★★★★★ 2/5

Google

Great service initially in terms of getting moved into the property. After this their responsibility appears to have dropped off a cliff. Regular thefts of parcels in the building (Parkfield Place) and months on all I hear is "we're looking …

Matt · 16 October 2025

★★★★★ 5/5

Google

Great to deal with - ever present when in need of support and communication. Special mention to Lauren and Kaitlin who go above and beyond.

Kyle · 16 October 2025

★★★★★ 1/5

Google

Where to start with this AWFUL management company. If your property is a leasehold and being managed by Redwing, then be prepared for constant rising costs year on year and a complete lack of ownership and responsibility. This company will do the absolute minimum in maintaining your property, and increase your bills with zero justification. Even when your property poses serious health and safety risks, they will fob you off at every turn. They will charge you extortionate amounts to carry out basic tasks like clearing gutters (£1000) and then fail to even clean them once in 3 years. They will try to claim that the costs are so high because one needs scaffolding to clear the gutters on a single story building, when in reality they are subcontracting the work and making a profit from you. If you report any concerns, they will keep increasing your bill and still fail to make things right. In the 6 years they have managed this property, they have increased the bill by 276%, whilst doing absolutely nothing in return. Shocking company and will be reported to the property Ombudsman.

Martyn · 18 May 2024

★★★★★ 4/5

Google

Paula was so helpful moving me in, I felt very supported :) I would say though that the cleanliness of the flat was disappointing, it took myself my partner and my mum 3 hours to properly deep clean the flat yesterday.

Holly · 21 October 2023

★★★★★ 5/5

Google

We’ve been working with Redwing as landlords and couldn’t be happier with the service they provide. The team is consistently professional, polite, and incredibly responsive. Communication is always clear and timely, whether it’s a quick question or something more complex, they get back to us promptly and with a solution-oriented mindset. What we really appreciate is their attention to detail and the care they take both with us as landlords and with the tenants. It gives us real peace of mind knowing our property is in such capable and trustworthy hands. Highly recommended for anyone looking for a reliable and professional letting agent in Liverpool.

Sergio · 21 July 2025

★★★★★ 1/5

Google

DO NOT RECOMMEND. AWFUL AGENCY WHO DON’T CARE AND PUT MINIMAL EFFORT IN. I made 3+ call attempts each day for weeks to advise my interest in the property, and when I finally got through was advised that the property was available. I secured a Mortgage in Principle and input a significant amount of time and effort into the property. After my many attempts for another viewing Caroline booked in a date for a matter of weeks away when I specified that I was available any day and any time and gave me no chance of being successful with the application. I was sent a text full of spelling and grammar mistakes to state that the property was no longer available. They didn’t have the decency to call me to say that it has been sold, never mind spend the time to spell check a short text. The agency never gave me a chance at any point and CUT THE BUYER SHORT OF PROFIT by not allowing them to consider or even be aware of my generous offer. AVOID AS MUCH AS POSSIBLE.

Tori · 18 April 2024

★★★★★ 5/5

Google

Lovely experience from the point of making enquiries to moving day. Eleanor was very warm and helpful throughout. Looking forward to continued pleasant experience with Redwing

Adebanke · 3 August 2024

★★★★★ 1/5

Google

More information to follow, but I would strongly advise caution when dealing with this company and how they manage tenant deposits. They market themselves as a luxury service, yet our experience did not reflect that. …

Ruby · 16 November 2025

★★★★★ 5/5

Google

Absolutely amazing. I can’t thank Paul enough for helping me so much. From my very first enquiry to handing me my keys, he was always there for me if I had any questions reassuring me. Then the lovely Paula too, thank you both so much. Me and my children absolutely adore our new home 😊

Emma · 18 June 2022

★★★★★ 4/5

Google

Sold my house again with redwing. House sold and complete in 5 months, so I was pleased. Laura was really helpful in getting information for me and was always available to talk to if I had any questions. When I initially bought the house redwing they were really slow but this time with selling my house they were really quick. Overall, i was happy with my service! :)

Kayleigh · 19 June 2019

★★★★★ 5/5

Google

My consultant Rachel was very timely, responded to emails efficiently and gave me a pleasant experience.

Barbara · 16 December 2025

★★★★★ 5/5

Google

Redwing staff are the best letting agency I have dealt with so far. It’s no longer easy to find a fare and professional agency out there but Redwing have proven to be number one. I would recommend them to anyone especially families. They found us a lovely brand new family home. Today we are settled and enjoying our new place. Thanks Eleanor and Paula! You guys are the best.

MT · 21 September 2023

★★★★★ 5/5

Google

Fantastic service and support from the Redwing team, in particularly Layla, who guided my right through the process and made things as smooth and efficient as possible for me. Very thankful to all the polite and dedicated staff.

T · 22 August 2023

★★★★★ 5/5

Google

Eleanor was just amazing to deal with from start to finish! What an asset to your company! She made the process so smooth and kept us in the loop constantly with any changes. Thank you so much ☘️

Emma · 22 August 2023

★★★★★ 5/5

Google

I just wanted to say a huge thanks to David Briscombe and the rest off the team, who have helped me through the process of securing my new home. I couldn't of done it without them. Thank you so much

Steve · 18 June 2023

★★★★★ 5/5

Google

Just wanted to say a big thank you to Eleanor and the rest of the team at RedWing, They’ve been truly amazing helping us settle into our first family home.

Chanelle · 20 December 2023

★★★★★ 5/5

Google

Paula has been fantastic! Always kept me up to date with developments and always responded to emails and telephone calls. She’s a really nice person and nothing was ever too much - always happy to help! Thankyou!

Sam · 18 June 2023

★★★★★ 5/5

Google

Excellent service from start to finish. Eleanor kept us updated regularly throughout the move into our new home and answered any questions we had throughout the process. Would highly recommend redwing to anyone interested in moving home.

Michael · 18 June 2023

★★★★★ 5/5

Google

Just purchased a retirement apartment from redwing living. I have purchased properties in the past and it has been a harrowing experience. Layla and Eleanor made the process a breeze with their professional and approachable style And I cannot thank them enough. Dolores SeatonPositiveResponsiveness, Quality, Professionalism, Value

Dolores · 18 June 2022

★★★★★ 5/5

Google

Fantastic service from redwing when buying my first home . Eleanor was very friendly and always helped with my questions. The other people i spoke to on the phone also very friendly. Definitely recommend using redwing.

Kelly · 18 June 2023

★★★★★ 5/5

Google

Paula was so helpful throughout the process of signing our tenancy. Thank you for making it stress-free!

Casey · 3 August 2024

★★★★★ 5/5

Google

I had the most stress free experience with redwing.Paula was very helpful.she was always there to answer all my questions .The whole process from the inspection to the key collection, was simple and straightforward.I highly recommend redwing if you want the best service Celia

Admttsluxurydesigns · 18 October 2024