Trusted Agent profile Β· Liverpool

Redwing Liverpool reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

240 reviews across 1 platform

16 Duke Street, Liverpool, L1 5GB

Redwing's office in Liverpool, at 16 Duke Street, is rated 4.5 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.5.

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4.5 / 5

240

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

Rachel cookson was extremely helpful and we experienced fast and smooth onboarding process. Would definitely Recommend her.

Ritu Β· 16 March 2026

5/5

Google

The house I rent is a new built managed by Redwing. They provides an excellent service starting from Day 1. All document are precise and square (i.e. inventory checklist with photo, DPS). Redwing's team has difference department handle the work properly and giving you a clear instruction with right contact window. My bathtub has water leakage unfortunately, but they can fix it on the same day.

Yip Β· 18 June 2022

Agent replied Β· 17 June 2024

Hello Yip, thank you for your review! We're glad to hear you're happy with our services. Thanks, Hayley

5/5

Google

The service provided by redwing, as far as my dealings with them, have been second to none! The staff were very attentive and engaging! Paula, who dealt with my situation was absolutely brilliant! as far as estate and Lettings agents go, you won’t be disappointed dealing with redwing!!! Thanks again for all your help. Kevin

Kevin Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Kevin, thank you for leaving us a review! We're so happy to hear you are happy with our services, I will pass on your lovely feedback to Paula. Thanks, Alex

5/5

Google

Emily Grady has been brilliant from the start, really made me an my partner feel welcome, any problems we’ve had has always been sorted straight away.. Brilliant, 10/10, would recommend.

Adam Β· 19 June 2019

Agent replied Β· 17 June 2024

Hi Adam, many thanks for your review. We're glad you had such a positive experience and have passed your kind words on to Emily.

5/5

Google

Redwing has been excellent. Rachel has looked after us right the way through the process, answering my 8 million questions! Thank you so much. πŸ˜ƒ …

Jeff Β· 16 December 2025

5/5

Google

Super easy to work with! Great, speedy communication with Rachel too - excellent all round!

Lauren Β· 16 March 2026

5/5

Google

I recently dealt with Redwing, specifically Layla, as a first time buyer and I would definitely recommend their service. They were contactable by phone in the first instance, which made it quick and easy to run queries by them. They were knowledgeable about the property and no query was too much trouble.

Lauren Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello Lauren, thank you for leaving us a review! We're delighted to hear you are happy with our services and I will pass on your lovely words to Layla. Congratulations on your new home! Thanks, Hayley

5/5

Google

I have had a fantastic experience from start to finish with Eleanor at Redwing. She made the entire process so smooth, she’s always on hand to respond to any enquiries. Check in was great she facilitated out move super fast to help with other commitments I had. Overall the best experience I’ve had. Thank you once again Eleanor!!

Faiza Β· 27 October 2024

5/5

Google

Great experience as a new renter. I am pleased I found this property for rent from these guys. Professional, easy and fast process from first enquiry to getting my keys. Would highly recommend.

William Β· 14 June 2024

Agent replied Β· 24 August 2024

Hello William, thank you for your feedback. We are really pleased to hear your happy with the services carried out by Redwing and we hope you settle into your new home soon! Thanks, Amy-Lea

5/5

Google

Redwing provided excellent service, and Kaitlin Corlett truly stood out for her professionalism, warmth, and efficiency. She made the whole experience effortless and positive.

Ashraf Β· 16 November 2025

5/5

Google

I had a fantastic experience with Redwing. I placed my flat on the market with them after desperately trying to sell it with other estate agents for a couple of years. They sold it within a month! James and Becky who I dealt with were extremely professional, thorough, helpful and friendly and I can not thank them enough for supporting me through an easy stress-free sale. I would highly, highly recommend them.

Roz Β· 19 June 2019

Agent replied Β· 17 June 2024

Hi Roz, Thank you for this review and excellent news on the sale. We have passed your words onto both James and Becky! Many Thanks Faye

5/5

Google

Very helpful referencing took only 3 days and all process took only a week to complete . Very good customer care service . Thanks for the help . Hopefully I would also process buying house with yourselves .

Emin Β· 13 June 2025

4/5

Google

Redwing is a very good company who dealt with our property in an efficient manner. Especially Layla Swainbank who kept us informed all the way. Nice efficient service.

Syed Β· 21 September 2023

5/5

Google

Had a great experience guided by Rachel C. Excellent moving in process and any questions answered. Would recommend.

Casey Β· 16 December 2025

5/5

Google

Layla at Redwing was a great help from start to finish throughout the sale of our flat. The whole process was straight forward and communication was always clear, open, honest and transparent, enabling us to make decisions as and when required. Also, the reasonableness and common sense applied to things that came up were all appreciated.

David Β· 18 June 2022

Agent replied Β· 17 June 2024

Hello David, thank you for your review! We're glad to hear you're happy with the service provided by our team and have passed your kind words onto Layla. Thanks, Hayley

1/5

Google

Awful for lettings . Viewed a property was told it was ours and they would ring to start to process . Rang up to be told they’ve chosen a different applicant. Didn’t even take an application form of anyone ridiculous and bad process .

Laura Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Laura, I'm sorry to hear you were unsuccessful for the property you applied for. As we explained during your viewing, to ensure we give everyone a fair opportunity to apply and to ensure that the eligibility criteria is met, we don't operate a first come, first served basis for our properties. If you would like to discuss this further, please call our lettings team on 0151 703 3703 and our team will be happy to explain this in more detail. Thanks, Hayley

5/5

Google

Paula Davies is the most professional agent I have ever met. She helped me a lot during the process. Thanks to her, all process was completed shortly.

Aykut Β· 18 June 2023

4/5

Google

We had a very nice experience with Redwing specially @Eleanor and @Paula they explained the renting process very smooth as we are new to UK , got the possession as promised on time with a warm welcome to our new apartment. Appreciate the Team for great help. Regards, Anuja Shrivastava Crossings, Macclesfield, UK

Anuja Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi Anuja, thank you for your review! We're glad to hear you're happy with our services and have passed on your feedback to Eleanor and Paula. We hope you are settling into your new apartment well! Thanks, Hayley

5/5

Google

The letting agent always kept in contact with us with updates through the moving process from first applying for the house to moving in. Arrived on moving day to a lovely moving in welcome pack

Alison Β· 20 December 2023

Agent replied Β· 17 June 2024

Good morning Alison, Thank you for your review, I am pleased to hear you are happy with the service provided by our Redwing Team, I hope you and your family settle well into your new home. Thanks, Keeley

5/5

Google

I would just like to say a massive thank you to paula davies she has helped me to get an apartment and me and my son cannot thank her enough her kindness and help will be mostly appreciated thanks again xx

Alison Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Alison, thank you for leaving us a review! We're so happy to hear you are happy with our services, I will pass on your lovely feedback to Paula and Chloe. Congratulations on your new home! Thanks, Alex

5/5

Google

Amazing experience. This is the first time me and my partner are moving in together, and Redwing have been so helpful, I could not thank them enough. I absolutely love my new flat and I couldn't ask for anything more :)

Milly Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello Milly, thank you for leaving us a review! We're so happy to hear you had a great experience with us and that you are in love with your new flat! Hope you are both settling in well. Thanks, Hayley

5/5

Google

From view up till the End I’ve felt with Louise , I have to say she has worked so hard to get the result needed , working so hard . Absolutely fantastic to deal with and so grateful for all her efforts

Daniel Β· 8 January 2025

5/5

Google

Hi, Just wanted to say that I was very happy with service and quick response from Rachel, she was amazing and very helpful.

Ivan Β· 21 August 2025

1/5

Google

Absolutely god awful. Ask anyone on the Sycamore estate in Warrington. Still sat here 5 months in with leaks in back door, no blinds in kitchen or bathroom and a manufacture fault on the front door. Worst out there.

Mike Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Mike, thank you for leaving us a review! We're so happy to hear you are happy with our services, I will pass on your lovely feedback to Paula. Congratulations on your new home! Thanks, Alex

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Redwing's Google reviews

Questions about Redwing Liverpool

How many reviews does Redwing Liverpool have?

Redwing's Liverpool office has 240 reviews across 1 platform: 240 on Google.

What is Redwing Liverpool's rating?

Redwing Liverpool is rated 4.5 out of 5 across all 240 reviews, and 4.5 out of 5 on Google from 240 reviews.

Where is Redwing's Liverpool office?

Redwing Liverpool, 16 Duke Street, Liverpool, L1 5GB.

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