Trusted Agent profile · Liverpool

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Qube Residential Liverpool reviews

4.2

★★★★★ Great

202 reviews across 5 platforms

7 Honeycomb, Edmund Street, Liverpool, L3 9NG

Part of Qube Residential, see every office.

Qube Residential's office in Liverpool, at 7 Honeycomb, is rated 4.2 out of 5 across 202 reviews on five platforms, including 148 Google reviews rated 4.2.

Google logo

4.2 / 5

148

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

View Agents logo

4.9 / 5

42

Reviews on View Agents

This office

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Qube Residential Liverpool

Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

Qube Residential has been managing my property for close to two years now, and they have done an excellent job, in particular Lydia who always responds to queries in a prompt and courteous manner

Bolivar · 5 February 2025

5/5

Google

Tom has been a pleasure to deal with. He has ensured the process of completing our rental agreement went smoothly. He really went out of his way to ensure we could move in on the date we requested. He is such a credit to the company. Thank you very much Tom!

Fabio · 30 March 2021

Agent replied

Hi Fabio, thanks for your kind review! I will pass your feedback on to the team. Kind Regards - Team Qube

5/5

Google

Diane was so receptive and friendly on the day of viewing. Her nice gesture moved me proceed with the letting process. Hellen was always prompt and professional in responding to mails. Whenever I ring the office for any query, Diane was …

Onyejekwe · 5 October 2024

5/5

View Agents
Landlord

Quality letting agents

Qube have managed my property for over 2 years and are fantastic. They communicate all issues relating to my property immediately and manage all issues professionally and fast. Tenants are referenced and sourced quickly, all landlord obligations eg PAT testing carried out within budget. Would highly recommend as always professional and great communicators .

Sara · 24 November 2024

Agent replied · 28 November 2024

Dear Sara, Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Qube. Our team prides itself on prompt communication and professional management, and it’s wonderful to know that our efforts resonate with you. We look forward to continuing our service for you and appreciate your high recommendation. Warm regards, The Qube Team

5/5

Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, …

Maralyn · 30 September 2025

Agent replied · 31 August 2026

Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!

5/5

View Agents
Landlord

Loved every minute with Qube so far!

After reviewing the options for managed letting agents from local and national firms I settled on Qube as Jonathan was very responsive and other reviewers had left glowing remarks so I felt like I was in safe hands. Since instructing them to let the property Qube has been very quick to market it and find a suitable tenant. There were a few issues that needed sorting and Jonathan & Sean have been able to rapidly find good value contractors to quickly come in and repair/replace items to get the most value out of the property. I have been handling this process from overseas and what I thought would be a nightmare has actually been an incredibly smooth process to preparing the property and securing a good stable tenant thanks to the hard work and excellent communication from the Qube team. I couldn't be happier with their performance and would highly recommend them to other landlords who want a comprehensive managed letting service. Tom

Tom · 20 April 2021

5/5

View Agents
Tenant

Great renting experience

Qube is the best letting agency I have dealt with. Having rented 3 other properties in the North West region, I have by far had the best experience with Qube. From the beginning when I was viewing the property they were professional and accommodating with arranging a repeat viewing and quick with answering questions. Taking out the tenancy was straightforward and clear. During the tenancy, Qube were helpful and responded quickly to my emails. The moving out process was also straightforward, even ‘contactless’. I dealt with Jonathan most times who was very knowledgable and helpful.

Phoebe · 27 November 2020

5/5

View Agents
Seller

5 star service all round

We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so professional, Polite and always happy to help with any queries at all. Gary has gone over and above to get us our sale, and ensured it all went through smoothly. Even on completion he was finalising details out of normal working hours. He kept things on track for us and ensured that we had no concerns from start to finish. Our whole experience with Qube has been excellent from putting the property on the market through to completion. Gary was always just a phone call away even in this trying time when many businesses were shut due to lockdown. I would highly recommend Qube Residential to anyone. A massive thank you Gary on a successful sale. We are very satisfied customers.

Leigh-Anne · 26 November 2020

5/5

Google

Great agents, all viewings booked in promptly, full asking achieved with regular updates. Overall smooth transaction

Laura · 6 December 2025

Agent replied · 23 December 2025

Thank you, Laura, for your kind words and 5-star rating. We’re delighted to hear that the team ensured viewings were booked promptly, achieved full asking price, and kept you updated throughout. It’s wonderful to know the transaction felt smooth from start to finish, as that’s exactly the experience we strive to deliver

5/5

View Agents
Tenant

Really pleased

Absolutely made up with the property I am renting and the service I received leading up to moving in. Made the process so easy and with very little stress. Can’t speak highly enough of Jonathan and the way in which he managed my move. Thanks you.

Dan · 12 November 2020

Agent replied · 17 November 2020

Hi Dan, Thank you for your positive feedback. We are really pleased you are happy in your new property. We will pass your kinds words onto Jonathan. Kind Regards - Team Qube

5/5

Google

Easy and straightforward from the beginning and Diane was very helpful along the way.

Ollie · 24 June 2025

5/5

Google

Hi all, a truly professional service from qube Residential from searching for the new tenant to hand over . Special thanks to Diane.

Johnoo · 3 March 2025

5/5

Google

I just move to the UK from abroad. I was completely clueless about the renting procedures, but Diane helped me all the way. She was extremely helpful and replied each and every question of mine on a very short notice, and in a detailed manner.

Tayfun · 13 March 2024

5/5

Google

QUBE found a greater apartment for me and my wife literally in the city center just in a few days. :) Diane was patient with all of my questions and friendly as well. A process of reference check and etc was smooth and quick. It took only a few weeks before we moved-in. Definitely recommend the agency for a newcomers!

Владислав · 30 December 2022

5/5

Google

QUBE found a greater apartment for me and my wife literally in the city center just in a few days. :) Diane was patient with all of my questions and friendly as well. A process of reference check and etc was smooth and quick. It took only a few weeks before we moved-in. Definitely recommend the agency for a newcomers!

Владислав · 29 December 2022

5/5

Google

Diane helped us along the way from viewing our new apartment to referencing to signing all the necessary contracts. Shes fantastic, couldn’t have done any better for us and is a great representative for Qube to have. Thank you Diane and Qube residential!

Saeed · 13 March 2024

1/5

Google

I don’t even know where to begin… we moved in March 2023, and all we have had is constant issues where our concerns are constantly being ignored. When we moved in on the first day, they had said they had a cleaner round… however the floors were filthy, the counters and tables were disgusting… there was a dirty sock on the kitchen smoke alarm (as we guess previous owners were smokers). Bulbs blown in bathrooms, handle completely off on shower door, we had no blinds, cracks all along the walls where the plaster has blown, the whole apartment smelt of smoke and cigarettes (even inside the fridge and showers) Both bed bases were completely broken in, there were old clothes of previous tenants under beds. Suppose to be a furnished property but the toaster and kettle did not work and was in horrid condition, as is the beds like I mentioned and the couch. The cupboard where the water tank is, has awful water damage on the ceiling and the tank from a previous leak… This was on the first day we moved in, it took almost 6 months for us to get blinds installed, we are still waiting for somebody to come and sort the water damage out… in fact we are waiting for a number of things to still be resolved yet we have heard absolutely nothing… The communication and lack of urgency this agency has to care for their tenants and properties is beyond me. Yet have the cheek to increase the rent? It has been an experience from hell, in a building that’s absolutely falling apart because just like the agency, the building management are not in the slightest bothered about the security and safety of those living there

Demi · 23 September 2024

5/5

Google

QUBE found a greater apartment for me and my wife literally in the city center just in a few days. :) Diane was patient with all of my questions and friendly as well. A process of reference check and etc was smooth and quick. It took only a …

Vladyslav · 5 October 2023

1/5

Google

Genuinely the worst management company I have ever come across. A disgusting handover, was told in person and had emails of proof that the redecoration that needed doing won’t be deducted from our deposit which they very much lied about and didn’t bother to inform the landlord about this. Four months later we got our rightfully deserved deposit back no thanks to this horrible company. I hope the stress you put us through made you sleep better at night.

Phoebe · 23 September 2024

5/5

View Agents
Tenant

Perfect place for tenants

This is my first time renting property from Qube residential. They made the process really easy for me. I always contact diane for my every query and she respond me in a min. And thats what i liked a lot because there was no waiting time. And of ource evreryone hates waiting . Good professionalism Great service recieved Thank you QUBE RESIDENTIAL.

Fizabanu · 3 November 2023

Agent replied · 9 November 2023

We are delighted to hear that you had a wonderful experience with us. Thank you for taking the time to provide us with such detailed feedback. We are so glad we could make the process easy for you and Diane was able to answer your queries in no time.

5/5

Google

Helen was SUPERB! She is a people person. Very friendly and smiley. She was great at communication and putting me at ease. Everything was done quickly, with no errors, and efficiently. Excellent service - Keep up the good work :)

Sophie · 13 March 2024

5/5

Google

I find Diane to be a great agent . She was really prompt and efficient , very helpful and kind. The process was quick and straight forward. I am really grateful to Diane and Qube Residential! Thank you!

Boryana · 8 April 2024

5/5

View Agents
Tenant

Diane is great agent

Diane was so great and very patient for answering all my questions. And I do always want Diane to be my agent. I'll definitely recommend Diane to all my friends. Qube were incredibly quick on any process, only took few days to go through all the process. I am really looking forward to move in the new property.

Arona · 7 September 2022

5/5

Google

Helen helped me back in September. Easy, painless and quick turnaround to move into my new flat.

Nathan · 21 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Qube Residential's Google reviewsLeave Qube Residential a review

Questions about Qube Residential Liverpool

How many reviews does Qube Residential Liverpool have?

Qube Residential's Liverpool office has 202 reviews across five platforms: 148 on Google, 2 on Facebook, 2 on Yell, 42 on View Agents, 8 on Trustpilot (across the whole business).

What is Qube Residential Liverpool's rating?

Qube Residential Liverpool is rated 4.2 out of 5 across all 202 reviews, and 4.2 out of 5 on Google from 148 reviews.

What do sellers say about Qube Residential Liverpool?

5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."

What do buyers say about Qube Residential Liverpool?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."

What do landlords say about Qube Residential Liverpool?

11 reviews from landlords, rated 4.9 out of 5 on average. For example, Martin wrote: "I am an overseas landlord with a number of buy-to-let properties in the UK. I have dealt with a number of different letting agents over the past few years ..."

What do tenants say about Qube Residential Liverpool?

23 reviews from tenants, rated 4.9 out of 5 on average. For example, S wrote: "I had been looking for a new place to live as I had been really struggling in the previous location. I was fortunate to get a call back after expressing ..."

Where is Qube Residential's Liverpool office?

Qube Residential Liverpool, 7 Honeycomb, Edmund Street, Liverpool, L3 9NG.

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