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Qube Residential Liverpool reviews from tenants

4.9

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23 reviews from tenants Β· all 202 reviews

7 Honeycomb, Edmund Street, Liverpool L3 9NG

23 reviews of Qube Residential's Liverpool office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from tenants

23 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Happy with the service I received

I had been looking for a new place to live as I had been really struggling in the previous location. I was fortunate to get a call back after expressing interest in a property to rent. The person who showed me around was Helen, and she was lovely. She informed me that there was 3 potential properties that had came available. She helped me with all the questions I had, and made the process easy for me. I applied straight away. Although moving is one of the most stressful times for most people, this move was relatively easy for me in comparison to others I’ve had. Helen has also helped answer a lot of my questions after moving in, and helped me get sorted with the minor issues, helping me contact the appropriate people. Overall, so far so good. I’m happy with the service I received. I am really happy with the place I am in, the property is beautiful and everything I could have wanted, and more. Thanks for all your help, and being responsive to my emails after I moved in. I am blessed to be within this apartment πŸ™‚

S Β· 9 November 2023

Agent replied Β· 15 November 2023

We are pleased to hear that you had a stress-free move into your new apartment. We always strive to make our customers feel comfortable and answer all their questions. Thank you for your kind words and we look forward to helping you with any other queries you may have in the future.

5/5

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Tenant

Practically Perfect

Helen made the rental process from viewing to move in stress free, professional, and easy to handle for 1st time UK renter. Can't recommend enough

Franco Β· 1 December 2025

Agent replied Β· 2 December 2025

Dear Franco, Thank you so much for your kind words! We're thrilled to hear that Helen made your rental experience smooth and enjoyable. Ensuring our first-time renters feel supported is a top priority for us. We truly appreciate your recommendation and look forward to assisting you again in the future! Best wishes, Qube Residential

5/5

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Tenant

Review

I recently moved in to a flat in Liverpool. Helen was brilliant, professional and very friendly. I can’t recommend Qube Residential enough.

Carrie Β· 12 April 2026

5/5

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Tenant

Thank you very much to Gary Seed.

Gary Seed was extremely influential in our decision to move into Jesse Hartley Way. This is due to his professionalism and constantly answering any questions, both on email, text and phone call, which we had regarding the property. I really appreciate how he showed us round the flat, not one, but twice before we moved in to ensure that we were happy with the flat. I really really appreciate all of the effort which Gary went to prior to us moving in, as well as, since moving in has said if we have issues we can contact him. Gary also made the move in process very easy.

Zara Β· 16 November 2020

Agent replied Β· 19 November 2020

Hi Zara, Thank you for your fantastic feedback. We are very grateful for your postive comments and are pleased you found Gary to be helpful throughout your moving process. We will pass your kind words onto Gary. Kind Regards - Team Qube

5/5

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Tenant

Great letting agent

Was a quick process made easy by Helen Burnett, who was great from the start and made everything clear with questions I had. Would recommend

Kevin Β· 18 December 2025

5/5

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Tenant

Excellent service

We dealt with Qube Residential when we found a flat to rent in Liverpool as they were working with another company. The service we received from Gary was great and the main reason we chose to go ahead with the tenancy. Gary showed us round the flat twice and answered all our questions fully and quickly. I would fully recommend this company to anyone looking for a new home.

Erin Β· 16 November 2020

Agent replied Β· 19 November 2020

Hi Erin, Thank you for your positive feedback. We are really pleased you are happy in your new property. We will pass your kinds words onto Gary. Kind Regards - Team Qube

5/5

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Tenant

Brilliant

Diane & Helen were a huge help for me and my friend moving over from Ireland they made the process as easy as they could and handled every query we had exceptionally well. Couldn’t recommend more!

Ryan Β· 8 June 2023

Agent replied Β· 9 November 2023

Thank you for your kind words, Ryan! We are delighted to hear that Diane & Helen were there to help you and your friend during your move. We strive to provide an exceptional service to all our customers and it is great to know that it was delivered.

5/5

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Tenant

Great renting experience

Qube is the best letting agency I have dealt with. Having rented 3 other properties in the North West region, I have by far had the best experience with Qube. From the beginning when I was viewing the property they were professional and accommodating with arranging a repeat viewing and quick with answering questions. Taking out the tenancy was straightforward and clear. During the tenancy, Qube were helpful and responded quickly to my emails. The moving out process was also straightforward, even β€˜contactless’. I dealt with Jonathan most times who was very knowledgable and helpful.

Phoebe Β· 27 November 2020

5/5

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Tenant

Really pleased

Absolutely made up with the property I am renting and the service I received leading up to moving in. Made the process so easy and with very little stress. Can’t speak highly enough of Jonathan and the way in which he managed my move. Thanks you.

Dan Β· 12 November 2020

Agent replied Β· 17 November 2020

Hi Dan, Thank you for your positive feedback. We are really pleased you are happy in your new property. We will pass your kinds words onto Jonathan. Kind Regards - Team Qube

5/5

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Tenant

Perfect place for tenants

This is my first time renting property from Qube residential. They made the process really easy for me. I always contact diane for my every query and she respond me in a min. And thats what i liked a lot because there was no waiting time. And of ource evreryone hates waiting . Good professionalism Great service recieved Thank you QUBE RESIDENTIAL.

Fizabanu Β· 3 November 2023

Agent replied Β· 9 November 2023

We are delighted to hear that you had a wonderful experience with us. Thank you for taking the time to provide us with such detailed feedback. We are so glad we could make the process easy for you and Diane was able to answer your queries in no time.

5/5

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Tenant

Diane is great agent

Diane was so great and very patient for answering all my questions. And I do always want Diane to be my agent. I'll definitely recommend Diane to all my friends. Qube were incredibly quick on any process, only took few days to go through all the process. I am really looking forward to move in the new property.

Arona Β· 7 September 2022

5/5

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Tenant

Qube Residential

Nikki was so great and everything before and during the move went so smoothly. Always emailing or calling to make sure everything was clear, and was even helpful answering questions after I had settled into my new flat. She’s very friendly and makes you feel very welcome when introducing your new home

Alex Β· 22 August 2022

5/5

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Tenant

Great service

Johnathan arranged my initial tenancy in 1105. This was over the Christmas period 2019. Everything was done quickly & professionally. The flat was flooded due to a leak in a communal area. Johnathan called me to let me know there was a flat available the same as mine (605) and organised the move. Overall great service & conscientiously managed

Ollie Β· 19 January 2021

5/5

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Tenant

Fast, efficient and welcoming

Using Qube Residential made my first move easy. They were fast with all communication, and paper work that needed to be done. My letting agent Diane was so kind and ready to answer any questions I had. I would highly recommend Qube residential as an agency.

Chloe Β· 6 June 2022

5/5

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Tenant

Helen was great!!

Qube were incredibly quick and useful in helping me find and secure my property. I cant thank Helen enough for being so transparent and helpful at every step of the process, I really appreciate it! Looking forward to spending time in my new home

Lauren Β· 1 July 2022

4.2/5

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Tenant

Friendly staff

Staff who have helped us with the move process have been great and extremely friendly

Matthew Β· 10 March 2025

Agent replied Β· 29 July 2025

Dear Matthew, Thank you for your kind words and the 4-star rating! We're thrilled to hear our staff made your moving process smooth and pleasant. We always strive to provide friendly and effective service. We appreciate your feedback and look forward to assisting you further in the future. Warm regards, Qube Residential

4.8/5

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Tenant

Nikki was great!

Nikki was very helpful through the letting process and we really enjoyed how she answered all of our questions and doubts. I would 100% recommend her.

Antia Β· 25 January 2023

5/5

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Tenant

Excellent service

Qube are absolutely fantastic and both Helen and Nikki in particular are great. They are incredibly proactive and great to work with. 10/10!

Daisy Β· 15 March 2023

5/5

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Tenant

Satisfied lettings experience

Qube Residential is good in finding accommodation. Diane is awesome. Property management helped a lot in sorting out some issues. Thank you.

Thamayanthy Β· 8 June 2022

5/5

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Tenant

Quick, friendly, and professional!

Johnathan was amazing - had a nightmare with a previous flat with a different agency so he sorted our flat at Silkhouse Court so quickly and efficiently!

Emily Β· 23 November 2020

4.9/5

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Tenant

Rental Property

Excellent service by Jonathan Keep it up Very humble & calm person Dr Riaz

Hafiz Β· 6 August 2021

4.8/5

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Tenant

Excellent service

Excellent service from start to finish highly recommend.

Ben Β· 1 October 2021

4.7/5

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Tenant

Amazing

The best place and staff

Hajar Β· 11 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about Qube Residential Liverpool

What do tenants say about Qube Residential Liverpool?

23 reviews from tenants, rated 4.9 out of 5 on average. For example, S wrote: "I had been looking for a new place to live as I had been really struggling in the previous location. I was fortunate to get a call back after expressing ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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