Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFabulous tidy & clean worker
Fabulous tidy & clean worker. All task completed to an excellent standard. Abbey Walk, Telford site.Thank you Richard Tranter
Consumer · 29 August 2024
Agent replied · 17 June 2024
Hi, thanks so much for your review and it's great to hear you’re pleased with the service from Richard. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Rosie
★★★★★ 5/5
TrustpilotWoodford Garden Village
Went to view show homes at Woodford Garden Village with a view to purchasing and the sales staff couldn’t do enough to help, I was really impressed with the finish and took some design ideas for when I have my own. Walked round the site and was impressed with the sense of community, open space and the avro museum is so unique! I’ll definitely be back soon
Matt · 29 August 2024
Agent replied · 23 October 2024
Hi Matt, thank you for your kind words. We are delighted to hear that you were impressed with our show homes at Woodford Garden Village. We are proud of the unique features of the development, and we hope you will be back soon to see the progress. Many thanks, Lewis
★★★★★ 5/5
TrustpilotMike was very polite and friendly
Mike was very polite and friendly. He did a really good job at sealing my shower tray in the en suite and to a very high standard. 5 🌟
Kassi · 27 February 2024
Agent replied · 17 June 2024
Hey Kassi, thanks so much for the great review. Mike will be over the moon to receive such great feedback! Wishing you all the best, Lewis
★★★★★ 5/5
TrustpilotThanks to Keith and Darren for their…
Thanks to Keith and Darren for their fantastic working fixing our joists today at Kings Most Garden Village. They did a great job!
Sarah · 19 June 2024
Agent replied · 24 August 2024
Hey Sarah, thanks for taking the time to leave this review for Keith & Darren after they visited your property, they'll be thrilled to hear this. Best wishes, Lewis
★★★★★ 5/5
TrustpilotThank you Jackie for all your help…
Visited The Nook at Etwall. Thank you Jackie for all your help today. You were so knowledgeable and informative. Beautiful show home also. Thank you.
Gemma · 13 May 2024
Agent replied · 17 June 2024
Hi Gemma, thanks so much for your review and it's great to hear you’re pleased with the service from Jackie. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to her. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
★★★★★ 5/5
TrustpilotThe service is worth the money spent.
Bridgeen is very nice and polite, providing professional service and advice; she is also patient in answering the questions and approachable. Happy with the service.
Zin · 12 May 2024
Agent replied · 17 June 2024
Hey Zin May Tun, thanks for taking the time to leave a review. We will pass on your comments to Bridgeen, we know she will be pleased to hear this. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Dawn
★★★★★ 5/5
TrustpilotHilary and Lesley - Grace Fields, Halewood
Excellent customer service from the very first appointment. Nothing was too much trouble. Both Hilary and Lesley were always on hand to answer any questions we had. Absolute stars!!!
Eddie · 11 February 2024
Agent replied · 17 June 2024
Hi Eddie, thank you for your 5 star review. I will pass on your kind comments to the team at Grace Fields who I’m sure will be thrilled. Best wishes, Paul
★★★★★ 5/5
TrustpilotThank you Toby (Westley Green)
Thank you Toby for your excellent customer service. Always going the extra mile and doing everything you can to help.
Ben · 29 July 2024
Agent replied · 24 August 2024
Hey there Ben, thanks so much for sharing! It means such a lot to receive comments like this. I will of course pass these onto Toby and his Line Manager, who I know will be thrilled to hear such great feedback. All the best, Dawn
★★★★★ 5/5
TrustpilotReplaced tap
Thank you Mikey for replacing our faulty tap in New Farnley and for your friendly and professional service.
Jenny · 30 August 2024
Agent replied · 17 June 2024
Hi Jenny, thank you for leaving such lovely feedback in relation to the Sales team at Whitehall Grange, I will ensure this is passed on. I acknowledge your comments in relation to completion day, and will feed this back to the relevant parties involved. Wishing you all the best in your new Redrow home. Best wishes, Joanne.
★★★★★ 5/5
TrustpilotAppreciation and thanks
Hats off to Sales Consultant Sam Butt at Tamworth! His professionalism and knowledge made my home viewing stress-free. Highly recommend Sam for anyone in the area. Thanks a bunch!
Raymond · 2 February 2024
Agent replied · 17 June 2024
Hey Raymond, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll pass your comments along to Sam, I'm sure he'll be thrilled. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 5/5
TrustpilotAmazing 2 bed house
Karen helped us to make our move to haddenham smooth and uncomplicated.We will be receiving weekly updates /videos till we move in, we cannot wait.For any downsizers looking for a 3 bed , we are buying a warwick lifestyle 2 bed , it has 2 big bedrooms , both have amazing en suites and one has walk in wardrobe room.We will put 2 sofas in lounge, one a sofa bed so with hallway cloak room we will have a 2nd guest room.See video on youtube...inside a 2 bedroom detatched house tour/redrow warwick lifestyle.Steve and Diane
Steve · 19 November 2023
Agent replied · 17 June 2024
Hi Steve and Diane. Thanks so much for your review and it's great to hear you’re pleased with the service from Karen. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to her. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Melissa
★★★★★ 5/5
TrustpilotGreat experience at Oakwood Fields
Carol has been really helpful and very patient. She has given us lots of information and advice. We Really appreciate it.
Nicola · 26 June 2024
Agent replied · 24 August 2024
Hey Nicola, that's so nice to hear! Carol will be made up to hear your kind words. Please don't hesitate to reach out if you need any further help. Many thanks, Lewis
★★★★★ 5/5
TrustpilotThanks Gavin, Oakwood Fields
Thanks Gavin the technician for fixing the issues nicely. He is a responsible guy and taking care most of the snagging issues in no doubt.
Susanna · 8 April 2024
Agent replied · 17 June 2024
Hi Susanna, thank you for your 5 star review. Best wishes, Paul
★★★★★ 5/5
TrustpilotGood service from one of the technicians
Fab service from a technician called Dave today. He explained what he was going to do, kept me informed of progress and did a good job. Thanks Dave!
Matt · 2 February 2024
Agent replied · 17 June 2024
Hi Matt, thank you for your review. We appreciate your kind comments. Best wishes, Paul
★★★★★ 5/5
TrustpilotColindale Gardens - Lutfiye
Visited in order to get more information on available flats. Lutfiye was very supportive in showing us all available options and everything was very transparent and clear.
Simon · 22 February 2024
Agent replied · 17 June 2024
Hey there Simon, thanks so much for sharing! Lutfiye will be so thrilled you've taken the time to leave this review. Wishing you all the best, Lewis
★★★★★ 4/5
TrustpilotThe salesman at the Blaise Park Centre…
The salesman at the Blaise Park Centre is very helpful and friendly. He explained to us patiently in details what we liked and need to know.
Shum · 5 March 2024
Agent replied · 17 June 2024
Hey Shum, thanks so much for letting us know how we did on your recent visit to Blaise Park. Please reach out to the sales team if you need any future help :) Many thanks, Lewis
★★★★★ 5/5
TrustpilotSeveral snagging jobs
Mike made an excellent job of everything he came to do. Very professional and friendly. He tidied everything up afterwards and even hoovered. Great job. 👍
Nicola · 28 February 2024
Agent replied · 17 June 2024
Hey Nicola, thank you again for taking the time to let us know how Mike did. Best wishes, Naysha
★★★★★ 5/5
TrustpilotMike was very polite and fixed the…
Mike was very polite and fixed the problem presented with no qualms or issues. Great job done.
Daniel · 13 August 2024
Agent replied · 24 August 2024
Hey there Daniel, thanks so much for sharing and taking the time to leave a review. I'll pass your comments along to Mike; I'm sure he'll be thrilled. Many thanks, Cat
★★★★★ 5/5
TrustpilotToby (Westley Green) - Excellent
Thank you to Toby (Westley Green, Langdon Hills) for all your help on Friday. He went over and above to make sure everything was put right and that we were happy. Really appreciated an excellent service.
Ben · 27 June 2023
Agent replied · 24 August 2024
Hi Ben, thank you for the great feedback! Toby will be thrilled to hear this :) Many thanks, Dawn
★★★★★ 5/5
TrustpilotInterior design help
I contacted customer support for some help with interior design and Lewis was absolutely brilliant. Gave me all the answers i needed!
Shane · 10 May 2024
Agent replied · 17 June 2024
Hey Shane, I'm so happy to have helped and I look forward to seeing the house once it's been painted. Best wishes, Lewis
★★★★★ 5/5
TrustpilotA fantastic house buying experience
A fantastic house buying experience. Supported by a great team from sales, home preview, site management and some amazing contractors. Loving the first week in our new home. There have been a few problems with some fixtures and fittings and some plumbing snags, but none urgent and all but a few fixed within a couple of hours of raising them. So far, the tradesmen on site have exceeded expectations massively.
Matt · 5 May 2024
Agent replied · 17 June 2024
Hi Matt, thank you for taking the time leave this great review. All of the team over at Hartford Grange will be so happy to hear this wonderful feedback! As always, please don't hesitate to get in touch if we can help with any further. Wishing you all the best in your new Redrow home, Lewis
★★★★★ 5/5
TrustpilotPoppy Fields - Dawn
Dawn at Poppy Fields was a wonderful host, very knowledgable and informed on the build. Very friendly and personable.
Gabbi · 23 June 2024
Agent replied · 24 August 2024
Hey Gabbi, thanks so much for taking the time to leave this review for Dawn after your recent visit to our Poppyfields development, she will be made up to hear this! We look forward to seeing you again soon, Lewis
★★★★★ 5/5
TrustpilotSara has been the most amazing…
Sara Alaf has been the most amazing sales person ever. She has been very helpful and prompt and made sure our move happened smoothly. Kudos to you Sara and thanks a lot again.
Piyush · 27 August 2023
Agent replied · 29 August 2024
Hey Piyush, thanks for taking the time out to leave us such a good review. I will pass this on as I know Sara will be so pleased to hear this. Have a good day, Dawn
★★★★★ 1/5
TrustpilotBad experience
Second home from redrow .
Ka · 15 May 2026
Agent replied · 1 June 2026
Good afternoon.
We are truly sorry to hear about your disappointing experience. We understand your frustration with the issues you've encountered and the condition of your new home. We will pass your feedback on to the relevant team.
Kind regards,
Isla.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
