5/5
GoogleGreat experience, lovely staff x
Agent replied · 12 June 2024
Thank you, Cam! We appreciate you taking the time to write us a review. Best wishes from Andrew Louis!
Trusted Agent profile · Liverpool
Andrew Louis Liverpool reviews
★★★★★
331 reviews across 2 platforms
8-10 East Prescot Road, Old Swan, Liverpool, L14 1PW
Andrew Louis's office in Liverpool, at 8-10 East Prescot Road, is rated 4.4 out of 5 across 331 reviews on two platforms, including 176 Google reviews rated 4.1.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Google5/5
TrustpilotRyan came on time and did a excellent…
Ryan came on time and did a excellent job fixed the jobs in the bathroom, recommended to anyone who needs a plumber.xx
1/5
GooglePoor drivers, almost caused an accident due to driving dangerously. Not a good look, especially when driving branded cars. Wouldn’t recommend.
5/5
GoogleAmazing behavior!! All the girls are so polite friendly and helpul,with the smile on their face make us feel like home!! Catherine you are a star ⭐️! Thank you for everything!! The best agency in uk after 2 years here.
Agent replied · 12 June 2024
Thank you so much for your kind words,Antigono, We really appreciate you taking the time out to share your experience with us, and we agree, Catherine is truly a gem to have on our property management team.
5/5
TrustpilotAndrew Louis Letting Department
Laura from Letting department quite helpful and she currently managing my property and also she was a great bridge connection between me and solicitor to provide required documents and support for the Section21.Happy to work with Andrew Louis, Laura and with her team.
5/5
GoogleAndrew Louis has been my letting agent for nearly 20 years. The team have always been efficient, effective and professional. Importantly they have always found excellent tenants to match my property.PositiveResponsiveness, Quality, Professionalism
Agent replied · 12 June 2024
Drodney, thank you so much for taking the time to leave this excellent review. We really appreciate you being a loyal customer for all these years and for helping to share the word about us. We’re here for you anytime.
5/5
TrustpilotJemma at andrew lewis was more that…
Jemma at andrew lewis was more that helpful at rectifying problems i had at a property, excellent comunication and liaising skills
5/5
GoogleGood company to deal with and always respond to queries quickly!
Agent replied · 12 June 2024
Thank you, Ian! We appreciate you taking the time to write us a review. We are pleased to be able to provide you with the best service. Best wishes from Andrew Louis!
5/5
GoogleI was pressured on time to rent an apartment & they helped me find one very soon & it was within my budget. I couldn't be happier with the service from this company.PositiveResponsiveness, Professionalism, Value
Agent replied · 12 June 2024
Thank you so much for leaving this fantastic review and good luck in your new home.
4/5
TrustpilotProfessional and Prompt Service
Professional and Prompt Service. I have used this service for over 16 years and have always found it to be professional and highly responsive. It has been backed up by the appropriate paperwork and explanations, where necessary. It also carries out the various action items in a prompt timeframe.
5/5
GoogleI’ve been a landlord for many years and have been with Andrew Louis since the beginning. They provide a very friendly and efficient service and always find the right tenants for my properties, I highly Reccomended them.
Agent replied · 12 June 2024
Anthony, thank you for the great review! We are pleased that you are happy with our management services.
1/5
GoogleAbsolutely disgusting agency that will rob your money. AVOID if possible unless you want to be charged unnecessary amounts.
5/5
TrustpilotGreat communications and first class…
Great communications and first class customer services, great to do business with.
Agent replied · 12 June 2024
Thank you Keith! We appreciate you taking the time to write us a review. Best wishes from the team at Andrew Louis!
5/5
TrustpilotEverytime we called with questions…
Everytime we called with questions everyone was so helpful. Also so quick to answer emails!
5/5
TrustpilotRepairs Issue
Laura and Jemma have both been extremely helpful in regards to a repairs issue that needed immediate attention within my flat. They both kept in touch with me as best they could and gave updates daily. Truly appreciated!
5/5
TrustpilotGreat communication with Cerys quick to…
Great communication with Cerys quick to respond to queries and very attentive to what was happening so felt assured in all the dealings
5/5
GoogleStav in the old swan branch has been a fantastic help in helping me with my property. Her knowledge, friendliness and professionalism made this so much easier for me. Cannot recommend Andrew Louis highly enough
Agent replied · 12 June 2024
Hi Michaela Thank you for taking the time out to share your experience with us.
5/5
TrustpilotGreat Communication and direction…
Great Communication and direction skills, friendly, a pleasure working with Jemma, her colleagues and the company
5/5
TrustpilotProperty Managment.
I'm a new client for the company and they took on my properties for management even thought they knew (due to problems with the old management) if was not going to be plain sailing.Do I know enough to have a fully rounded opinion; No. Ask me again in 1 or 2 years. But so far I couldn't be happier. Until now great and friendly service.
5/5
TrustpilotI was struggling to get a place in city…
I was struggling to get a place in city center Liverpool , contacted the team regarding an apartment and respond to the email was quite quick, within a few day everything got sorted out. Ready to move in to the next place soon . Thanks for all the help.
5/5
TrustpilotOutstanding in every way! Highly recommend!
Outstanding professional and practical help and support over a long time. I could not recommend this estate agent more highly. Reliable, dedicated, supportive. Special gratitude to Jemma and Laura for their major contribution, understanding and support. Many thanks!
1/5
GoogleBlock Management unresponsive to queries
Agent replied · 12 June 2024
Hi Andrew, Without more detail, we cannot comment on this. Please send your issue to bm@mailbox.co.uk.
5/5
TrustpilotGood overall and reliable service
5/5
TrustpilotReally good speedy service in finding…
Really good speedy service in finding new Tennant Cerys & Hayley really helped make this an easy process
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
