Every review we hold for the Leiston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmy and Leigh were really helpful in both my search for a London place and in dealing with the tenancy etc. Friendly and professional and a great team!
Sarah · 30 November 2022
Agent replied · 27 August 2023
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service, Yasmin has been looking after us in an excellent way, always suggesting new homes and arranging a viewing in no time. Extremely impressed by their customer service
Renato · 27 August 2022
Agent replied · 27 August 2023
Dear Renato, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA huge thanks to Yasmin for working so hard for us on our recent property search. She was very diligent, communicative, flexible and helpful. We would recommend her to anyone.
Lisa · 27 August 2022
Agent replied · 27 August 2023
Dear Lisa, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTia was incredible - she listened to our needs sent us suitable properties only, worked hard to find us the best place and finally found our perfect home - she is extremely good at her job and genuinely caring
Daniel · 9 April 2021
Agent replied
Dear Daniel, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe just sold our flat,and I would like say a massive thank you to Issam, who did a mazing job supporting us on getting the sale completed on schedule.
Lyes · 1 October 2022
Agent replied · 27 August 2023
Dear Lyes, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBeth was a great help in finding a rental for our family. She got us access to the property on more than 1 occasion whilst we were considering options and was very responsive with any queries we had.
Sean · 9 June 2021
Agent replied · 27 August 2023
Dear Sean, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Yasmin for your professionalism your support and good advices.
We have appreciated the quality of the services you have provided as an estate agent, enabling us to move in a house that met our expectations and criteria.
Khoury · 1 March 2021
Agent replied
Dear Khoury, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAs a tenant they have been the property managers for the last three years. Any time there has been an issue Bridget has been most helpful with organising repairs.
Patrick · 27 August 2022
Agent replied · 27 August 2023
Dear Patrick, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chsiwick office. Kind Regards, Evie Fisher, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Fletches Chiswick, and Yasmin Bopp in particular, has been seamless and easy from start to finish. I would recommend using their services if Chiswick is your spot!
Erik · 27 August 2022
Agent replied · 27 August 2023
Dear Erik, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTina was SUPER! She was very consistent and did not stop looking for us. We had a very unique set of requirements - she listened and delivered! Thanks Tina.
Grainne · 27 August 2022
Agent replied · 27 August 2023
Dear Grainne, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service! Agents were very professional and caring throughout the whole process. Highly recommended talking to them if you are searching for homes in London.
An · 30 November 2022
Agent replied · 27 August 2023
Dear Anina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently contacted this agency to find a house to rent in Chiswick. I’d like to thank Yasmin Bopp for the service she provided; she’s been very patient, responsive to our needs, professional and helpful. Highly recommend!
Stefano · 22 April 2021
Agent replied
Dear Stefano, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Googleamy, leigh, tina and the whole team at fletchers were the nicest, most efficient agents we dealt with during our recent flat search - and they found us a place to boot. as soon as our offer had been accepted they were incredibly efficient and everything was sorted within a couple of days. we're very much looking forward to our move next month and really grateful for all they've done - we couldn't recommend them enough.
Rick · 27 August 2022
Agent replied · 27 August 2023
Dear Rick, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA great experience from start to end. Tina and Han were knowledgable about the property and the prospective tenants being shown around.
Ben · 30 March 2023
Agent replied · 27 August 2023
Dear Ben, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleYasmin and team were super helpful and professional at all times: from finding suitable properties to view, through to completing the contract and moving in. Highly recommended.
James · 1 October 2022
Agent replied · 27 August 2023
Dear James, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTia was amazing in helping us to find the house we have been looking for a long time. She understood our needs and requests very well and did a very rigorous search. We are very happy with the outcome. Highly recommended service.
Burcu · 29 July 2019
Agent replied
Dear Burcu, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFriendly and professional service. Yasmin was incredibly helpful throughout my flat search, always responsive and recommending properties based on my preferences. I would highly recommend working with her.PositiveResponsiveness, Professionalism
Teresa · 22 June 2022
Agent replied · 21 June 2024
Dear Teresa. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAmy and Leigh at Fletcher’s in Chiswick are absolutely fantastic. They took such great care of us! They really listened to what we needed and found us the perfect home for our family. When we encountered a bit of a hiccup with a property, they resolved the problem immediately, without question or judgement, going above and beyond what was required to make sure that we were happy and settled. We can’t recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
Pippa · 22 June 2022
Agent replied · 21 June 2024
Dear Pippa, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Tina Stres for finding me a suitable tenant. All the necessary work was carried out swiftly and efficiently. Good work.
MUDHAR · 30 November 2022
Agent replied · 27 August 2023
Dear Mudhar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKim Mellor is doing an outstanding job taking care for us as tenants in a Rusthall Avenue beautiful house. We have been here for over a year now and are very happy with the service provided by the entire Fletcher’s team
Diego · 29 July 2019
Agent replied
Dear Diego, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe just had our new contract signed and we would not have made it without Lara's help. She was very professional and she took into consideration our requirements. Unlike other letting agents, she would only contact us when there was a property available that would match our standards. She was very friendly providing excellent consumer service. Thank you, Lara! :)
Achilleas · 12 November 2023
Agent replied · 26 November 2023
Dear Achilleas, Thank you for taking the time to leave a wonderful 5 star Google review. Lara-Rose will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery friendly and dedicated team who managed to find a high quality tenant for our family home in the middle of the lockdown ! We highly recommend Erica and her colleagues who know the area inside out.
Maxime · 13 November 2020
Agent replied
Dear Maxime, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleYasmin speedily secured me an excellent let with high quality tenants. She ensured it all went smoothly and is a great communicator. Highly recommended. Thanks Yasmin!
Rachel · 27 August 2022
Agent replied · 27 August 2023
Dear Rachel, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleYasmin is great! She helped us to find amazing flat in Chiswick, where me and my partner are both happy and enjoy to live in.
Kevin · 1 October 2022
Agent replied · 27 August 2023
Dear Kevin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.