Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleWe are first time buyers and Jacob and his team are going above and beyond to help us at the moment. Jacob keeps me in the loop and upto date with the process and is making us feel at ease about everything. He was very patient and kind when we viewed the property that we are now buying and goes out of his way to work around you and your family.
Sarah Β· 2 April 2025
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5/5
GoogleBeen dealing with Gilbert & Rose for a couple of years and service provided has been very good, always contactable, concise in their reporting and assistance and support they provide to us as Developer and our purchasers top class.
Latest development of 30 Flats in Benfleet, Essex has far outreached our expectations and special mention to Karen Summers the Sales Progressor throughout supported by Perry and Lucy.
:-) THANK YOU ALL
Ivor Β· 2 April 2025
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5/5
GoogleWe appointed G&R to sell our house and they found us a buyer quite quickly. The purchase of our next home, however, was fraught with problems as we lost one property after another. Charlene went above and beyond to keep us informed of β¦
Karen Β· 2 January 2026
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5/5
GoogleGilbert and Rose have been brilliant at selling our rental property.
They have all been helpful and made the process as simple as possible.
Charlene, Freddie, Tara and Ryan have been the main people we have been dealing with. They went above and beyond with our house sale but a special thank you to Charlene for chasing and doing everything she could do to ensure completion happened on our timescale.
Francis Β· 2 April 2025
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5/5
GoogleGary, Tara and Leanne at Gilbert and Rose have been absolutely superb. Gary was fantastic showing us around the property and answered all our weird and wonderful questions with ease and detail, and heβs keeping us updated at all times. Weβve dealt with other estate agents before but Gary, Tara and Leanne are friendly and personable, a class above and a credit to the company, I would highly recommend.
Chris Β· 2 April 2025
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5/5
GoogleA big thank you to Charlene Franklin for everything she did to make our sale actually happen. Her regular communication with us and others in the chain really helped keep the process moving, especially when things got a bit "bumpy"! She went above and beyond what we expected - thank you for an excellent service.
Mary Β· 2 September 2025
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5/5
GoogleWe landed our dream home thanks to Harry Gannon at Gilbert & Rose. He was extremely helpful and supportive every step of the way. I'm extremely grateful for his help and over the moon to finally be living in our dream home!
Ongakuokanjiru Β· 2 January 2026
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5/5
TrustpilotWe had already had a previous propertyβ¦
We had already had a previous property fall through, we were slightly anxious about starting the process again. Leanne made the whole experience effortless, she is an absolute asset to the team. We are truly grateful. Thanks for making our first house purchasing experience memorable.
Hannah Β· 3 December 2025
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5/5
GoogleG&R are fab. Ryan was polite, informative and personable when visiting our property during the valuation and also to take photos. I dealt with Gary mainly for viewings and offers on our property, he was always direct but sensitive and polite with the information he gave us on the current market and had our best interests at heart - he was never just for the sale!
Thanks team!
Aimee Β· 2 April 2025
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5/5
GoogleRoss, lewis & Sam. are a great team of staff are very helpful & michelle is lovely π I am glad I picked them to buy my flat π nothing was to much trouble.
Ross is Top man their.
he showed me round property's.with my neighbour.
I ve got a good flat now β€οΈ miss D cook
Denise Β· 2 August 2025
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5/5
GoogleI can highly recommend the professionalism I experienced with the sale of my house. Charlene was always there, when needed, to answer any enquiries I had. She was quick to respond and full of empathy during some stressful times, making the process so much easier. Could not be happier with how the process went. Thank you Charlene.
Mr Β· 2 August 2025
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5/5
GoogleWe had a great experience selling our house with G&R, truly couldnβt fault it. Lewis was our main sales contact and was great at keeping us informed and really went above and beyond to keep getting us viewings and eventually an offer. Ali β¦
Rebecca Β· 2 December 2025
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5/5
GoogleKeen, attentive and very prompt service, I canβt really fault them. Ben has been very helpful, friendly and has looked after us very well. Nothing is too much trouble with him. Also Yvette kindly drove to my house at very short notice to deliver a spare key after I locked myself out.
Outstanding service start to finish. Genuinely friendly, attentive and professional in all capacities. Now renting our dream property thanks to them!
Special thanks to Kaylie and Aaliyah who took care of us during our property search.
M Β· 23 September 2024
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5/5
GoogleWe rent with Gilbert and Rose and their booking system for repairs is well thought out and extremely practical for both parties involved and definitely helps our property manager Benjamin Lawrence with his job and with having repairs that needed doing over the summer once we had the right contractors for the job Benjamin made sure anything we have asked for has been completed or is in the list to do, this combined with the new PayProp system of invoicing makes for effective and efficiency for everyone involved.
James Β· 23 September 2024
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5/5
GoogleWe have had excellent service from Ross Rawlings of Gilbert & Rose. Ross is a total professional with fantastic knowledge of the market and areas he covers. From our first conversation the service he provided was completely tailored and far better than my interactions with other agents/firms. Ross even suggested other properties for us to view so that we could maximise our viewing time. His suggestions were spot on and we are delighted to be buying a perfect property thanks to his guidance.
Annie Β· 23 September 2024
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5/5
GoogleAll staff that I have had the pleasure to meet have been , friendly & helpful , but Megan Oliver went that little bit further when she took me for a viewing my husband was unable to come with me due to a last minute appointment and she made me feel like she was going with me to buy the flat with her. She made me feel at ease and her friendly manner was wonderful , well done Megan you are a star π
Dawn Β· 23 September 2024
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5/5
GoogleWe listed our property with another local estate agent back in January 2024. They were not proactive and seemed to lack the drive to sell our property.
We decided to change estate agents to Gilbert & Rose from the beginning of August and we have not been disappointed. From the outset Ross Rawlings has been very proactive and is highly motivated to sell our property. We even have a property sale group WhatsApp chat that Ross was more than willing to participate in and his response times are excellent.
Gilbert & Rose are a great estate agency and as a negotiator Ross is a true asset to them.
Martin Β· 23 September 2024
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5/5
GoogleOur experience with Ross Rawlings at Gilbert & Rose has been nothing but positive. Ross has been extremely helpful since we contacted him about finding us a suitable property to buy. Ross is extremely professional & has made the whole process as smooth as possible. Any queries we have had have been quickly answered. Ross is definitely someone we would recommend to contact if youβre seeking a new home. We would highly recommend Ross & team at Gilbert & Rose.
Kerry Β· 23 September 2024
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5/5
GoogleHaving sold a property with Gilbert & Rose in 2022, I trusted them with renting out another property in 2023. From the initial listing, to the viewings, securing tenants and them moving in, and any property issues in between, Ben has been a constant presence and a big help. Ben has made the entire process straightforward & I will happily ask him/Gilbert & Rose again to rent/sell any future properties. Fully recommend Ben and the entire team at Gilbert & Rose!
Callum Β· 23 September 2024
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5/5
GoogleIf you are looking to rent your property I highly recommend Gilbert & Rose. Under the watchful eye of Perry Rose and Sarah King they provide an excellent professional service finding the right tenant at the right rent. Their management team is also first class dealing promptly and expertly with all matters relating to the letting. In particular Benjamin Lawrence is always on top of matters and helps ensure that the letting experience is a good one for both landlord and tenant. All in all a five star firm offering a five star experience. Thanks to the team at G & R.
Robin Β· 23 September 2024
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5/5
GoogleWe can highly recommend Gilbert & Rose! Especially Lewis Harvey, who has been fantastic! He really listened to what we were looking for in a property. He was always on time for viewings we had arranged, always friendly, polite and well turned out. Was really patient, happy to talk about the merits of the property or any concerns. Always returned our calls and answered our e mails. We canβt thank Lewis enough for all his help and professionalism. He deserves to go far in his career! Thanks again! Lesley and Bill Todman
Lesley Β· 23 September 2024
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5/5
GoogleLewis and Michelle from Gibert and Rose were incredible.
Lewis had a great attitude and immediate understanding of what we were looking for. He was honest and trustworthy from the start, and made us feel comfortable when viewing properties.
Once our offer was accepted we were transferred to Michelle in the Sales progression team. She handled all communication between other parties and took time to explain things to us.
As first time buyers we could not have asked for a better team. Lewis and Michelle made it all feel very easy and took a lot of the stress away. We felt incredibly supported throughout and could not recommend them enough!
Lydia Β· 23 September 2024
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5/5
GoogleWe had quite a wait for our vendors purchase to be granted probate, which was quite frustrating. Karen Summers, Sales Progressor was so helpful in providing updated information, chasing the vendor and communicating with us regularly. Karen always responded quickly to our queries (often following up on her non working day) which was highly appreciated. We cannot fault Karen's service throughout.
We have had a good experience with our home purchase through Gilbert & Rose and the lovely gift box when collecting our keys was a nice touch! My friend completed the same day with another agent and commented that she just received an envelope with keys!
Hayley Β· 23 September 2024
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5/5
GoogleI recently purchased my home with the help of Ryan Perry from Gilbert & Rose, and the experience was nothing short of exceptional. From our first meeting to the final closing, Ryan Perry went above and beyond to ensure I found the perfect property. Ryan Perry listened carefully to my requirements and quickly identified several properties that matched what I was looking for. What I appreciated most was Ryan's patience and commitment. There was never any pressure to make a rushed decision, and He is always available to answer my questions or arrange viewings, often at short notice. The entire process was seamless, thanks to Ryanβs clear communication. They handled all the paperwork efficiently and kept me informed at every stage, making the experience stress-free. I highly recommend Ryan Perry @ Gilbert & Rose to anyone looking to buy a property. Their professionalism, market expertise, and dedication to client satisfaction truly set them apart.
Harikrishna Β· 23 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.