William H Brown Leicester reviews

★★★★★ 5/5

Google

Mia has been really helpful and has dealt with all my property needs quickly . I could not thank her enough .

Dharma · 15 June 2023

★★★★★ 5/5

Google

I would like to thank the whole team at WHB, Leicester for the great support and handling of the two-house sales we had simultaneously. From the moment go we were given great advice, assistance with any queries and support to ensure we will achieve what targets we had set out.. Rob, Raj, Declan and others all played key role's in ensuring this was as smooth as it should be and I would highly recommend anyone looking to sell a property to contact the team and they will get it sorted. Thanks again for all your help & I’ll be sure to do business with yourselves soon! Jesal & Kurran Karavadra.

Jesal · 15 June 2022

★★★★★ 5/5

Google

We were searching for a house for ourselves in Leicester but we were based in London. So, it was a bit of a nightmare travelling to and fro. What really put us off on most of the viewings was the fact that the estate agents were just not bothered to answer our queries. But our experience with William H Brown, and especially with Kyrrell, was totally different. They were ever so welcoming. Kyrrell took us around the property and showed us every room. He was so patient with our queries and answered all of them without any hesitation. We were warmly welcomed in by Kyrrell and he was really friendly throughout. He's definitely an asset for the company. You guys are really very professional and passionate about what you do. Please keep it up!PositiveResponsiveness, Quality, Professionalism, Value

Vandana · 15 June 2022

★★★★★ 5/5

Google

I dealt with tia and she was really helpful and friendly. Answered all my questions

Haider · 22 September 2024

★★★★★ 5/5

Google

Raj And Mia were brilliant. Very helpful and professional. Everything was made very easy for me. Thank you Raj and Mia.

Dawn · 15 June 2023

★★★★★ 5/5

Google

Tia was amazing, she made our experience very positive and easy. She dealt with any queries we had! Thank you Tia.

Tyesha-monique · 15 June 2023

★★★★★ 5/5

Google

Had a really great call today with Poonam to look into my finances and provide mortgage advice . Explanation were really clear and easy to understand. Would definitely recommend her!

SANDRINE · 15 June 2022

★★★★★ 5/5

Google

We had a great experience in buying the property through William H Brown. Most of the time we dealt with Raj and she was very helpful, friendly and professional. Would definitely recommend WHB.PositiveResponsiveness, Quality, Professionalism

Archana · 27 August 2021

★★★★★ 5/5

Google

Joseph Mellor is the best letting agent I ever spoke with, is professional and helpful with every problem he help me rent a flat in just a week time. I am very thankful to him.PositiveProfessionalism

Izabela · 15 June 2021

★★★★★ 5/5

Google

I would like to thank Anna Rejniak for her patience with me and her collaboration. She helped me to find an apartment after a long time of searching. She is professional and will go beyond to meet customer satisfaction. Thanks Anaa

Jameel · 16 June 2019

★★★★★ 5/5

Google

Sawda is amazing. She showed us around our property to buy very professionally. She was knowledgeable and was able to answer all the questions we had. Good time keeping, she was always early.PositiveQuality, Professionalism

Evette · 15 June 2021

★★★★★ 5/5

Google

Although we unfortunately had to pull out of buying the house we had lined up through William H Brown, I can only speak highly of the service we received. Robert and Geeta have been very helpful at every stage and we never felt pushed into anything, as can sometimes happen with estate agents. We are still using Geeta's services for the mortgage on a different property and would definitely recommend William H Brown to others

Karen · 15 June 2022

★★★★★ 5/5

Google

I would definitely recommend to everyone. Helpful and friendly staff. Excellent customer service received from Geeta Divecha and Robert Anderson.Geeta has been my point of contact and I can completely rely on her.Thank you very much guys.

Mariola · 15 June 2020

★★★★★ 5/5

Google

Absolutely amazing service. We've had a lot of issues throughout the process of buying our first home (from the sellers side), but Geeta Divecha & Rajwant Kaur have helped us the whole way through. We had no idea where to even start but they both have explained every step, and been very reassuring, no question ever felt silly. Would definitely recommend William H Brown.

Nikki · 15 June 2023

★★★★★ 1/5

Google

Worst agency I have met. They do not turn up to the viewings. They do not pick up the phones, although they say that they can come to see you. Travelled 50 miles to see a property, where they didn’t care to notify us if they could attend or not. Do not choose this agency.

Manjot · 16 June 2019

★★★★★ 5/5

Google

We cannot thank Emilie Walker enough for her help, I had a tricky situation regarding claiming our deposit back and Emilie was professional and mediated to the absolute best of her ability. We are extremely happy with this service.

Chesney · 16 June 2019

★★★★★ 5/5

Google

Great Leicester branch. Fantastic letting staff. Anna was very professional and friendly. She sorted everything for me nice and quick. She is very helpful and organized and always make sure everything runs smoothly. I would recommend her to anyone.

Anna · 16 June 2019

★★★★★ 5/5

Google

Excelent service by Chloe French very friendly and very professional Had very smooth process rentin my home

Beni · 15 May 2024

★★★★★ 1/5

Google

Viraj from William H Brown showed a customer our property and later he asked me if I can give a review for him on Google. Guess what!! Extremely poor experience!! Lazy managers and not many ideas to see the property.NegativeQuality

Vintage · 27 August 2022

★★★★★ 1/5

Google

I have been a tenant for 2 years and always pay my rent on time. had no trouble but, when you need a reference to move into another property agency they drag their feet and are very unhelpful. On top of that I've been warned that ill be losing the new property which i paid a holding deposit for if that reference doesn't come in. This is absolutely ridiculous and im gonna end up being stuck in a 1 bedroom flat with a toddler and a new born to look after, and no space to place their beds! They seriously need to hurry up and stop slacking. This will be the last time I ever take up a property with such a poor agency and admin team. If an email doesn't work and they won't respond then call them!

Talha · 15 June 2021

★★★★★ 5/5

Google

After previously having problems with another estate agent we went with W H Brown who in reflection we should have go with at the beginning. They actually managed to sell our house before it even went on the market which under the current climate is incredible. From start to finish Rob and Neel have been there morning and evening if we have needed them chasing solictors when we were stressed and making the expirance for first time sellers extremely easy. I wouldn't hesitate in using them again or recomending them to friends and family. Thank you so much for making a house sale as easy and helpful as possible we will be forever grateful.

Jemmabeth · 15 June 2021

★★★★★ 5/5

Google

*** Very Polite,Professional and Efficient Team**** I’m in the process of purchasing a house. Rob, Poonam, Paul and Raj have all been assisting very promptly with the sale. I was able to view the property the day I requested to view, my offer was accepted in a couple of days and next Raj kindly took it off the market as soon as possible at my request. Now in terms of service I feel this is second to none which i’m sure you would agree. I will be using them again ;-)

Gemz · 15 June 2021

★★★★★ 5/5

Google

I rarely give out reviews but this is something’s I like to share. Our journey started with searching for a home and as you can appreciate this can be challenging at time. We came across a property we liked, put in an offer, got the ball rolling. As time progresses things were happening from both seller solicitor and buyer solicitor. My key contact was “Neel” from the Leicester branch of William H Brown, who every week looked at the progress of my purchase and kept me informed of delays or if it’s on track. I can honestly say that “Neel” dedication for thinking customer was in his blood, he put in all the effort to make things happen and push things along even though it may not be in his scope but he will find the answers for you. Neel and his boss Rob took care of everything and did not leave it on my plate to action. I would surly go to WHB again and absolutely recommend them to anyone. I would also suggest, have a listen to their recommendation for using solicitors due to the fact W.H Brown are well seasoned estate agents and know what they are doing. Lastly this purchase was from my MOM, being elderly did not understand the day to day house purchasing talk and I was working overseas and still was able to keep in touch with Neel. Give them a try, I certainly did and will use them, again.. again One happy customer, thanks WHB, Neel and Rob Regards The other NEILPositiveResponsiveness, Quality, Professionalism, Value

Super · 15 June 2021

★★★★★ 5/5

Google

The original pre-contract visit to value the house was conducted by Joe Perriam who was very enthusiastic and professional and although the costs were higher than another agent who had recently sold 3 houses on our road we had more confidence in W H Brown getting our asking price than the other agent. This confidence was not misplaced as we had the manager Rob Anderson dealing with our sale and he was superb, always answered his mobile if available and if not would ring back very shortly afterwards. The sale by most standards apparently went through quite smoothly but to us it was a nightmare at times but Rob would always step in and chase things up and re-assure us that it would be OK in the end -which it was but not before we had a number of late in the day telephone conversations concerning solicitors failing to act with any level of urgency! Overall I was impressed with the quality and professionalism of W H Brown and the excellent communication was a bonus. Would definitely recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 15 June 2021