5/5
GoogleHappy to recommend, friendly hardworking staff, very helpful and keep you informed all the way, a special thank you to Jordon who kept me sane throughout.
Trusted Agent profile · Leicester
William H Brown Leicester reviews
★★★★★
310 reviews across 1 platform
16-18 Halford Street, Leicester, LE1 1JB
William H Brown's office in Leicester, at 16-18 Halford Street, is rated 4.4 out of 5 across 310 reviews on 1 platform, including 310 Google reviews rated 4.4.
Reviews
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
Google5/5
GoogleI would like to share my experience with the William H Brown Leicester , I had the best experience assisted by the highly professional agent Chloe French , I would personally recommend William H Brown and it’s going to be my first option to ask when looking for a property
5/5
GoogleKorri and Kyrell were so helpful and professional and highly recommend
5/5
GoogleIv been dealing with Raj Kaur at this branch and she is very professional and extremely helpful she definitely goes the extra mile and really looks after you! I have been very let down with other agents due to poor communication but I would highly recommend William brown as they have wonderful high experienced staff!!!!PositiveResponsiveness, Professionalism
5/5
GoogleHaving dealt with a number of estate agents over the year I can say that the team here are great. they provide fab customer service and advice, are honest and go the extra mile. I highly recommend them.
Agent replied · 14 June 2024
Hello Lisa, Thank you for providing our Leicester team with a 5 star review. We are so grateful that you would recommend us and we hope we can help you in the future if you require any further of our services.
4/5
GoogleFriendly and courteous staff with a great customer service.
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service! Joseph Mellor was really helpful and professional! Will definitely be recommending to friends and family
5/5
GoogleMeeting with Poonam Kanabar was excellent
5/5
GoogleWilliam H Brown Leicester provided a note worthy service. They went above and beyond when instructed in the sale of my property in the LE3 area. After a rocky start, and when faced with competition the branch manager pushed extremely hard. Overall I was very impressed with their attention to detail, and would recommend their services to anyone seeking to buy or sell in the Leicester area.
5/5
GoogleI have had the most wonderful experience with William H Brown in Leicester as my parents had a property and are now deceased and so it took nearly a year for the probate. Robert stayed in touch with me through out and assured me that I will be supported right till the end. They were compliant and patient. Thank you everyone!! Well done.
5/5
GoogleI have just started dealing with William H Brown, and they have been very helpful and quick with their responses. The person dealing with me was Joe Mellor, and he was very prompt and helpful with his responses even outside of working hours. Would definitely recommend dealing with them if you are looking for an apartmentPositiveResponsiveness, Quality, Professionalism
3/5
GoogleTypical estate agent.
Agent replied · 14 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleWilliam H Brown were amazing in helping us find our perfect central apartment in a matter of weeks. Kyrell specifically was great at communicating throughout the entire moving process and really helped us to find the perfect the place to settle. Would highly recommend, great customer care.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt can be difficult to get a home in UK but Chloe French from William Brown H made it very easy for me. Thanks guys for making it very easy for me
1/5
GoogleI hadn’t seen a lettings manager like Luke; he will not respond for anything, delays all the things, it had been since 2 months we were chasing him to refund our deposit, he hadn’t done it yet Very worst service
5/5
GoogleHaving worked in the conveyancing field for a number of years now I can honestly say I haven’t dealt with a friendlier team than the Leicester Branch WIlliam H Brown. The whole team, lead by Rob Anderson, are exemplary. The team manage client and solicitor expectations exceptionally well. It’s a pleasure to work with the team in my capacity as a conveyancer.
5/5
GoogleI have just started dealing with William H Brown, and they have been very helpful and quick with their responses. The person dealing with me was Joe Mellor, and he was very prompt and helpful with his responses even outside of working hours. Would definitely recommend dealing with them if you are looking for an apartmentPositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat customer service. Rob was very helpful.
5/5
GoogleMy husband and myself highly appreciate the effort William H Brown team have put in to deal with tenants. Their prompt efficient service and feedbacks are also appreciated. Daksha Rayarela
1/5
GoogleAbsolutely had a terrible experience today with William H Brown Estate Agents in Leicester. I would not recommend using them as their fees are very expensive and any other agent can do the job better and cheaper.
5/5
GoogleI have been dealing with Willian Brown for quite some time and can honestly say they have provided one of the best customer service I have come across. I have been dealing with Rob from the sales team and Hope from the auctions team and both have been helpful, efficient, compassionate and made me feel at ease.
5/5
GoogleSelling a flat through them and Rebecca Hoy has been fantastic and helpful.
5/5
GoogleI would like to highlight Kyrell's excellent service in helping me find properties. He has gone above and beyond and his efforts need to be recognised! Quick responses, very friendly and overall a star. Would definitely recommend him to anyone needing property help.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleNo updates received. Had to call em everyday for an update. Bad staffing.
Agent replied · 14 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Leicester
How many reviews does William H Brown Leicester have?
William H Brown's Leicester office has 310 reviews across 1 platform: 310 on Google.
What is William H Brown Leicester's rating?
William H Brown Leicester is rated 4.4 out of 5 across all 310 reviews, and 4.4 out of 5 on Google from 310 reviews.
Where is William H Brown's Leicester office?
William H Brown Leicester, 16-18 Halford Street, Leicester, LE1 1JB.
