5/5
GoogleAmazing experience. We have been dealing with Chloe and all the process have been a clear, easy and smooth process. The team is always available to help and answer queries. Great customer service.
Trusted Agent profile · Leicester
William H Brown Leicester reviews
★★★★★
310 reviews across 1 platform
16-18 Halford Street, Leicester, LE1 1JB
William H Brown's office in Leicester, at 16-18 Halford Street, is rated 4.4 out of 5 across 310 reviews on 1 platform, including 310 Google reviews rated 4.4.
Reviews
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
Google5/5
GoogleI'm a first time buyer, I was completely overwhelmed and had no idea where to start. But I was introduced to Ben who was very informative and Polite and made the process a breeze
5/5
GoogleBeen there and I'm trying buy house but I'm so happy with stuff inside ,everyone trying give theyr help to costumer , special geeta my mortgage adviser she did oll work help me for everything thx again and will bring oll people what I know when they need buy house or sale house . Great job
5/5
GoogleI have recently sold my property with William h brown and could not recommend them enough. Robert the managers customer service is outstanding. Always returns your calls, keeps you regularly updated and makes the process extremely smooth even if you are having issues. I would not hesitate to use them in the future
1/5
GoogleTerrible, Most of them don't know what they're talking about, can't help you and only care about your money and nothing else. Unfortunately I can't leave less than one star here..
5/5
GoogleAbsolutely brilliant service! This was our first time looking to let, so this was all very new to us, scary in fact!! But Joe Mellor in particular was very professional, and guided us through the process. Although we didn't lease a property we will definitely recommend your service! Many thanks :)
1/5
GoogleDamn what a poor excuse of an estate agent, went to view 2 different flats in the same building and ends up showing the same one just a mirrored layout. Has no clue about the area and doesnt really care about the viewing. These guys dont know how to sell, feeling sorry for the seller :/
5/5
GoogleI had a viewing with Tia and she was really helpful and answered all my questions straightaway . I could not thank her enough for her help and time .
5/5
GoogleUsed William h brown for purchasing my mums house and they have been excellent and incredibly supportive through every step of the process, an excellent estate agent and amazing customer service. Would definitely recommend to anyone selling or buying a property .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWould recommend them to others. Had a good experience and the staff know what they are doing. Thank you x
Agent replied · 14 June 2024
Hello Jenny, Thank you so much for the 5 star review of the team and for recommending us. We always aim to provide the best possible services and if there is anything else you need from our team in the future then we will be more than happy to help you.
4/5
GoogleEstate agent was very helpful and the whole process of sale went without any major problems. Only one thing that made it 4 stars. I had few items the new owners wanted to buy and advised estate agent to pass the info. This for some reason never happened.
5/5
GoogleSo far we have been very pleased with this estate agent. They kept us in touch and communicated well with us. We have sold our house so everything seems to be progressing. I would definitely recommend them. Thank you for being so understanding after a previous bad experience.
5/5
GoogleI've been renting with William H Brown for over a year and Joe Mellor's always been great. Definitely the best agent I've dealt with. He's very responsive and friendly - always goes above and beyond to be helpful and informative. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBought my house through William H Brown. Dealth with Neil, Rob and Sauda. All acted in a professional manner and despite persistant calls from me were always happy to respond. I would recomend the estate agents to friends and family.PositiveResponsiveness, Professionalism
5/5
GoogleReally good experience, friendly team to work with.PositiveResponsiveness, Quality, Professionalism
Agent replied · 14 June 2024
Hi, thank you so much for taking the time to provide our Leicester team with a 5-star review. We are so happy to hear the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
1/5
GoogleTried to sell my property with this estate agent with no luck. Switched to another estate agent and the person who bought the flat said they had tried to book a viewing on it previously with William H Brown and were told our property had sold already. Waste of time.
1/5
GoogleAsked for valuation which they came out for. Promised written valuation same night. Then nithing and no response to calls or emails. Absolutely rubbish service.
5/5
GoogleI have been with William H Brown for past 6 years. They have professional and very friendly staff. Whenever we had any issues in the property they have always resolved them efficiently. I really like the way they work. Would definitely recommend to others.
5/5
GoogleAmazing service. I had an agent called Joseph. He was very professional and made the whole entire process of renting a property from WHB very quick and easy. Any dilemmas were sorted right away. Recommend him highly.PositiveResponsiveness, Professionalism
5/5
GoogleCalled william h brown up as a first time buyer. Extremely helpful, talked me through the buying process and the mortgage advisor was very helpful. I highly recommend itPositiveResponsiveness, Quality, Professionalism
5/5
GoogleCan't fault all of the team at William H Brown They bent over backwards to help me in every way possible in securing my new Property A massive thankyou from Me, Beth and tylerPositiveResponsiveness, Quality, Professionalism
5/5
GoogleOne of the nicest experience for me, staff here are very professional and quick. The mortgage advisor Shewley begum explained the mortgage terms and the process of buying a house nicely. They are alaways available to assist with any question. Very happy with the service.
1/5
GoogleAbsolutely rubbish that all
Agent replied · 14 June 2024
Hi, thank you for taking the time to provide our Leicester team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
5/5
GoogleI used William H Brown in Leicester to sell my apartment. The team were absolutely fantastic from start to finish and we achieved asking price in a very short time! A+ service and would definitely use again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Leicester
How many reviews does William H Brown Leicester have?
William H Brown's Leicester office has 310 reviews across 1 platform: 310 on Google.
What is William H Brown Leicester's rating?
William H Brown Leicester is rated 4.4 out of 5 across all 310 reviews, and 4.4 out of 5 on Google from 310 reviews.
Where is William H Brown's Leicester office?
William H Brown Leicester, 16-18 Halford Street, Leicester, LE1 1JB.
