Every review we hold for the Leicester office, from every platform, shown as written. First names only.
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5/5
GoogleI dealt with RobertAnderson at the halford office in Leicester and I have never met someone who was so determined and committed and worked so hard to achieve a positive end result. His staff and Robert were always there to deal with any apprehension that I had and was always there to deal with any doubts the buyer had it was a difficult property but still managed to achieve the market value indefinitely will be going back for futuresales
Lakhbinder.d Β· 15 June 2020
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5/5
GoogleGreat experience overall. The team lead by Jordon met all my needs and exceeded expectations. I would use their services again.
Tate Β· 12 October 2025
Agent replied Β· 12 October 2026
Thank you for your glowing 5* review Tate. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA very huge big thankyou to Gheeta for all the help and support that she had given to me in the purchase of my first home. I am pleased with all the service and professional advice given from start to finish. From prior to making an offer, sorting my PIA to completion. I honestly dont think I would have got my home without the hard work of Gheeta. The moment my offer had got excepted, on that Saturday she had stayed up to 8:30 of her personal time to submit the application for it to be ready for the following week. The whole transaction had been prompt and done swiftly. If you have a busy lifestyle and would like to take off the work load of purchasing the house, I would recommend the service and let the professionals take all the work load off your shoulders.
Gheeta comes across very kind, informative,cheerful,friendly and gives you the confidence throughout the whole process going above and beyond making sure everything runs swiftly. Everything is explained from start to finish. I preferred everything face to face and was done at appointment. I had bad experience from previous brokers where my mortgage lenders kept changing from one to another and lost out some money . Gheeta took my needs into concideration and gave me the best lenders according to my needs in the first instant.
I really appreciate with the work. I couldn't thank gheeta enough. Thanks to all other member of Sequence and anyone else that was involved with the purchase. I would fully recommend the group.
Irfan Β· 16 June 2019
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5/5
GoogleI would just like to say that I am very happy and satisfied with the work that Sarah has been doing as our agent.
All of our dealings with her have been prompt and very professional, though our contact has been over the phone. Sarah's comes across as a kind and cheerful person, who will go that extra mile even though she doesn't have to.
So this is just to say a special thank you to Sarah Hollands for all the excellent work that she has been doing for us on our behalf and we appreciate and hope that her good work for us continues
Karl Β· 16 June 2019
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5/5
GoogleHaving just been through the most horrendous, problem ridden house sale that even Rob Anderson, the branch manager at William H. Brown Estate Agent in Halford Street. Leicester, has ever experienced I have nothing but the highest praise for the way he handled the whole chain, which was only five houses!
Dithering purchasers, problems with building over a drain, where Severn Trent wanted three weeks to sign off the inspection, non-submission of a septic tank report, the list is endless. In every case Rob patiently (most of the time!) negotiated with Severn Trent, building societies, solicitors, vendors, purchasers, anyone to smooth and hurry the completion. I am quite sure that if the UK government sent him to the Middle East he could negotiate a cease fire and lasting peace between Israel and the Palestinians!
Where most estate agents are, at best, aloof and disinterested Rob went well over and above his remit to sort out every problem and pitfall calmly and efficiently.
A truly excellent job, a credit to his profession and employers and we will be eternally grateful.
Nigel Β· 16 June 2018
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5/5
GoogleHad a really good mortgage advisor by the name of Poonam. She was really helpful throughout my home buying journey and couldnβt recommend her enough with her amazing team
Hussain Β· 11 June 2025
Agent replied Β· 12 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMia is a excellent estate agent, helpful, I would highly recommend going to speak to Mia for your property advice
Cindy Β· 19 August 2023
Agent replied Β· 14 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThis is the first time I have used William H Brown and I have been very impressed by the good service and the professional manner in which the sale of my house was dealt with. I would recommend them to anyone looking for a good estate agent and will use them again in the future should the need arise. Thank you Rob and team for all your help.PositiveResponsiveness, Quality, Professionalism
Sanjeev Β· 15 June 2021
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1/5
GoogleVery bad service I was trying to call back them more then 100 time after I got call from them in 30 second but no one answered my phone call I donβt think they get busy in 30 second after I received phone call from
Them..
Harshit Β· 12 October 2024
Agent replied Β· 26 August 2024
Hi Harshit, we apologise for the inconvenience you experienced trying to reach us. Your feedback is important to us, and we would like to discuss this matter further. Please contact us at complianceresidential@sequencehome.co.uk Thank you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have recently sold our house with W H Brown Leicester branch , how easy was that .
Victoria was the lady that helped with the sale , loverly lady , nothing to much trouble , easy to talk to , would answer any questions with ease , if I spoke to anyone else they were also very helpful..
Made the sale so much easier .
Would definitely use them again if we were to move again .
Angela Β· 16 June 2018
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5/5
GoogleA big thank you to all the Leicester branch staff couldnβt fault the service and help and advice they all gave to me to get the purchase completed.
A real big thank you to Geeta for sorting my mortgage and insurance out she was always there for me with fantastic professional advice and help and got everything sorted for me,nothing was to much trouble I couldnβt fault anything π.
Overall a great professional service.
Many thanks
Mark Β· 16 June 2019
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5/5
GoogleI have recently had a valuation conducted by Paulo. I couldn't fault the quality of service received. Paulo's knowledge and understanding towards our wants and needs was exceptional! I will without a doubt reccomend the services W.H Brown offers to family and friends with confidence.
Andreea Β· 12 October 2024
Agent replied Β· 22 October 2024
Many thanks Andreea for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleUsed agent to rent house. Used Chloe French. She is very welcoming and extremely helpful all through the process and very easy to communicate with. She explained the whole process and made it easy to understand every step. She is an excellent Lettings Negotiator.
Alyne Β· 12 October 2024
Agent replied Β· 14 June 2024
Thank you for taking the time to leave us this amazing 5* review Alyne Anoh. Kind regards Lucy, Customer Relations.
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5/5
GoogleHad a great experience, I need help to get a property which was suited to me and I came across a chap called umaar from the letting team and proved to me that itβs not impossible to find the right property for myself.
Mohamed Β· 12 October 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Mohamed. Kind regards Lucy, Customer Relations.
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5/5
GoogleFantastic service. My property was sold subject to contract less than one week after it was listed with photos.
I decided to choose the professional photo package which really made my property come to life and made it stand out above similar properties online.
Victoria was superb in her sale price negotiations and even more so when keeping the chain moving forwards but most importantly happy to ensure successful exchange and completion.
Highly Recommended!
Chris Β· 16 June 2018
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5/5
GoogleThis was my first time renting a flat, my go to was Sarah she looked after us, everytime I had an issue she would be on it straight away she was so kind I could only trust her she gave me great advice and help me through tough times with neighbors. If you want anything sorting out Sarah is your woman !!! She deserves a pay rise !
Kaka Β· 15 June 2020
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5/5
GoogleI've dealt with Robert (Branch Manager) numerous times over the past few years, and have even referred family members to him. I've always found him to be upfront, honest and professional. I would not hesitate in recommending him.
Steve Β· 16 June 2019
Agent replied Β· 14 June 2024
Hello Steve,
Thank you for taking your time to provide a 5 star review of our Leicester branch. We are so grateful that you have referred our services to family and that you found the service provided by Robert and the team to be professional and honest. If you require any of our services in the future then our team will always be here and happy to help.
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5/5
GoogleI would recomend William H Brown Leicester highly for anyone wanting to sell their propery. Robert and his team have all worked hard from start to finish and kept us informed at all times. I would also like to thank Neel for all of his help with the sale and Robert for his support and communication towards achieving exchange and completion.PositiveResponsiveness, Professionalism, Value
Sally Β· 15 June 2021
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5/5
GoogleI have been using William H Brown services for seven years for letting my flat and it has been an absolute pleasure working with them. Over the last few years, Sarah has been my point of contact and I can completely rely on her: she's pro-active, quick to respond and always ready to help. Thanks to Sarah and the team, the whole process is completely stress free.
Olivier Β· 15 June 2020
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5/5
GoogleI decided to go with William H Brown after a sale collapsed and after receiving bad service from the previous Estate Agents. We had a very pressured purchase and Rob and his team especially Neal did everything they could to get the sale through. I can not thank them or recommend them enough for the work they have put in they are an exceptional team.PositiveResponsiveness, Professionalism
Jo Β· 27 August 2020
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5/5
GoogleJacob was absolutly amazing helping us with our move, right to the last minute and stayed over to make sure we got our keys and everything we need to enjoy our home
Massive thanks
Etta and Alex
Alex Β· 16 June 2019
Agent replied Β· 14 June 2024
Hello Alex, thank you so much for the 5 star review of our Leicester branch, we are so glad Jacob and the team helped you throughout your move process and if there is anything else we can help you with in the future then please don't hesitate to pop into our branch and ask and we will be more than happy to help you.
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5/5
GoogleWe purchased a property through William H Brown and the service was fantastic! Both Robert and Neeley kept us updated throughout the process and were very professional in all communication. They always returned my calls unlike other agents.
House buying is stressful but William H Brown made it a very pleasant experience indeed and would highly recommend. Dil.PositiveResponsiveness, Quality, Professionalism, Value
Dil Β· 27 August 2021
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5/5
GoogleReally helpful staff, spoke with a really helpful agent called Mia who gave me some really helpful advise and answered all of my questions regarding starting to look at properties with my partner, really reassured me about the process as I was extremely overwhelmed about the idea! A huge credit to William h brown, thanks again Mia.
Jade Β· 18 September 2023
Agent replied Β· 14 June 2024
Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
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5/5
Googlecouldnt ask for better service with my purchase and sale. All staff were extremely professional, polite, organised and helpful. They went beyond their call of duty and pushed my case through quickly and efficiently. Wonderfully friendly and an absolute pleasure to deal with. A special thanks to Rob and Jordan for putting up with me and taking extra time to contact me every step of the way.
Lucy Β· 16 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.