Every review we hold for the Leeds office, from every platform, shown as written. First names only.
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5/5
GoogleI would like to thank Reeds Rains for dealing with my sale so efficiently. Kay and Jane in particular from the Cross Gates Branch were so lovely and helpful. I would certainly use Reeds Rains in future!
Charlene Β· 19 January 2019
Agent replied Β· 18 January 2024
Thanks Charlene,
We are so pleased you were happy with our service and hope you will be very happy in your new home when you get the keys.
Jane & Kay x
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5/5
GoogleReeds Rains were absolutely brilliant throughout the whole process from selling our old house to buying our new one. Highly recommend using them. A big thanks to Claire and especially Jane who was a star π β¦
Dean Β· 19 January 2019
Agent replied Β· 18 January 2024
Dear Dean & Julie
We really hope you enjoy your forever home and have many happy years there. It was a pleasure dealing with you throughout the whole process.
Jane & Claire x
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5/5
GoogleAndrea has been in touch to keep us informed throughout the marketing process, including viewings, feedback etc. Excellent service from all staff at Reeds Rains, Cross Gates, who have responded quickly to any queries.
Marie Β· 19 January 2020
Agent replied Β· 18 January 2024
Thank you for your review > Its a pleasure working for you and happy we found a buyer very quickly.
Many Thanks Andrea
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5/5
GoogleClaire tiplady did the open day and sold the house that day and Jane kept me informed about what was happening with the sale l was very happy with the service l received from them
Susan Β· 19 January 2019
Agent replied Β· 18 January 2024
Susan,
Thank you so much for your kind words, please feel free to contact us if you ever need any help in the future.
Kind Regards
Jane & Claire
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5/5
GoogleWe needed a quick turnaround on a rental property due to a sale having to be made with our onward purchase delayed. We had spoken with a number of estate agents including the ones we were selling with, all of them were no help or suggested that a quick turnaround was not possible. This despite the fact that we were offering to pay all six months of the rent up front.
Fortunately there was a property that Reeds Rains had available which we were happy with so we applied for it, they kept us in the loop throughout and got us the quick response and turn around we needed.
Big thanks and praise for James Walker, who was a fantastic help with the whole process and ensured we got everything sorted.
Dom Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you for your review. I am glad we met all your requirements and you were happy with the service.
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5/5
GoogleAbsolutely amazed with the service cross gates Reeds Rains provided, we had a particular rough mortgage process with a lot of back and forth from the sellers, their solicitors and our own solicitors.
Despite us probably pestering these guys nearly every day cause of how hard the process was, we were treated with respect and responded to almost immediately, leading to our completion in september.
I particularly want to mention Jane Joyce, she was amazing and we cannot thank her enough, but also the entire team who let us collect the keys later than usual, give the keys were handed in at 5pm ! Thank you so much !
If youβre wanting to sell your property in cross gates or east Leeds, I highly recommend this team.
Harrison Β· 19 December 2023
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5/5
GoogleBrilliant service, very helpful with every aspect. Big thank you to James for a quick turn around and getting us in to the property so quickly!! great service.
Jacqui Β· 19 January 2020
Agent replied Β· 18 January 2024
Thank You Jacqui, No problem I'm glad everything went so well for you!
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5/5
GoogleThe team at Reeds Rains Crossgates were fabulous. Sarah and Jane were fabulous. Helpful professional and down right great. Brilliant thanksPositiveProfessionalism
Angie Β· 25 August 2021
Agent replied Β· 18 January 2024
Thanks Angie for your kind words, we hope you and Gary are very happy in your new home.
Jane, Sarah and the Crossgates Team
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5/5
GooglePerfect place for getting your property
Mark Β· 13 August 2025
Agent replied Β· 13 April 2026
Thank you for your kind words, we are happy to hear you had a good experience with us. Kind regards, Reeds Rains
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5/5
GoogleGreat service from a professional team, especially Claire, Jane and Kay, who all kept the sale moving through well. I was kept well informed throughout the process. Many thanks!
Bridget Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you for your review. It was our pleasure to help and we were so glad you were pleased with our service.
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5/5
GoogleThank you Kay, Jane, Claire and everyone at Reeds Rains Crossgates for making our house sale run smoothly. Received excellent communication throughout, very professional and would definitely use again.
J Β· 19 January 2019
Agent replied Β· 18 January 2024
Thanks Jill
Always a pleasure to help you and Richard.
Kind Regards
Jane, Kay & Claire
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5/5
GoogleThe staff are very professional, sensitive to your timelines and very informative. I would recommend highly.
Marslyn Β· 13 April 2025
Agent replied Β· 3 June 2025
Thank you for your kind words Marslyn, we hope you enjoy your new property, all the best everyone at Reeds Rains Crossgates!
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5/5
GoogleFantastic team. Everyone really went the extra mile to help me with my purchase and rental.
Special thanks to Jane and Samer especially.
Will definately recommend to anyone
Tracy Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you for your review. I'm so pleased for you and hope you will be very happy in your new home. Regards
Jane and Samer x
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5/5
GoogleHad a viewing for a property with Reeds Rains. Myself and my partner were greeted by a lovely young lady called Kelly, she was knowledgable and helpful yet gave us sufficient space to view the property in our own time. Would definitely recommend Reeds Rains Crossgates. Thankyou
Jamie Β· 4 April 2025
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5/5
GoogleAbsolutely brilliant service! Lovely staff, straight forward and proactive. Highly recommend. Both Emma and James were more than helpful and understanding to our queries.
Teona Β· 19 January 2019
Agent replied Β· 18 January 2024
Thanks Teona
We hope you are very happy in your new home.
Kind Regards
Emma & James
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5/5
GoogleWe recently went through Reed Rains for a rented property. As soon as we showed interest in the property everything has ran very smoothly. They kept in full contact with us and made sure were were aware of the process, not once did i have to 'panic' about anything as they were really on the ball. Will definitely be considering Reed Rains when we're ready to buy. Thank you, Emma.
Skye Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you for your kind words and look forward to helping you when your ready to buy.
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5/5
GoogleVery happy so far. Samer was /is always available for us and things are progressing quickly. Thank you reeds rains Crossgates
Jess Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you for your review Jessica. It was my pleasure helping you and Tom.
Kind regards,
Samer Belal, Senior Mortgage & Protection Adviser
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1/5
GoogleReally rude woman who works there. No patience at all, shouldnt be dealing with people and will lodge a complaint. James has been 10/10 to work with:
Dom Β· 22 June 2023
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5/5
GoogleReeds Rains were fantastic helping us with our purchase, Jane in particular was extremely helpful and communication was brilliant.
Joanne Β· 19 January 2019
Agent replied Β· 18 January 2024
Joanne
Thank you very much for your review, it was my pleasure to help you and your family. I hope you all have many happy years there.
Kind regards
Jane x
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5/5
GoogleThanks Simon for all your help with my purchase, canβt recommend highly enough.
Michael Β· 18 January 2021
Agent replied Β· 18 January 2024
Thanks for your kind review Michael. Glad we were able to help with your new house purchase.
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5/5
GoogleSamer is really helpful and supporting. Would definitely recommend using Samer when youβre looking for the right mortgage.
Natalia Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you Natalia for your review, enjoy your new home.
Kind regards,
Samer Belal, Senior Mortgage and Protection Adviser
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5/5
GoogleI went to Reeds Rains in Crossgates to get some advice on taking out my first mortgage. I was met by Simon Humberstone, who took me through all the information I needed to know, step by step, and he made the whole experience of buying my first property much easier and less stressful. I would highly recommend him and Embrace Financial Services.PositiveProfessionalism
Angela Β· 25 August 2020
Agent replied Β· 18 January 2024
My pleasure Angela. Glad I could be of assistance in helping you purchase your first property. Look forward to seeing you again in the future
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5/5
GoogleJust bought our house through Reeds Rains Crossgates and the service was excellent, especially Jane who handled everything brilliantly, especially as we wanted to complete in a really tight timescale. Viewings were handled really professionally and we found everyone we dealt with really professional and helpful. Would throughly recommend the team.
Rachel Β· 19 January 2018
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5/5
GoogleVery quick responses, very professional, I personally only dealt with Arthur but he was always so professional, so kind and answered any questions I had
Jodie Β· 22 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.