Reeds Rains, Crossgates reviews in Leeds

★★★★★ 1/5

Google

Said I had a viewing in Leeds then cancelled on the morning of. Even if cancelling for something out of control could say that it’s not confirmed until it is. I booked a train

Eddie · 22 May 2026

★★★★★ 5/5

Google

Reeds Rains were one of the best estate agents I could have chosen. I was previously on the market with two different estate agents who failed to sell my property. I went on twice with reeds rains and sold twice within a few days. First time we sold but lockdown happened so we withdrew from the market and then following the first lockdown, we went back on the market and sold again (to a different couple). Claire and Jane were both a pleasure to deal with and had extensive knowledge and knew exactly how to market. They replied to all queries as well as the staff in the office who were all friendly and helpful. I have moved out of the area now but if I had to sell within the area again, it would have to be Reeds Rains again for me! I would 100% always recommend them.PositiveProfessionalism

Sophie · 26 October 2021

★★★★★ 5/5

Google

Joshua Brown! When I tell you this guy gets stuff done fast is an understatement! Josh was so kind, helpful and insightful when helping me and my partner find a property. He was happy to listen and offer advice, he was light hearted and funny and made the experience very stress free! The guy has a great sense of humour and is so quick at getting back in touch with any information you may need! His communication skills were excellent and he made sure to explain everything and was happy to answer any question I had. Josh was very professional and is an asset to the reeds rains team! The whole team was wonderful and I am very grateful for all the help and support! Thank you!

Shannon · 25 June 2024

★★★★★ 5/5

Google

Reeds Rains were one of the best estate agents I could have chosen. I was previously on the market with two different estate agents who failed to sell my property. I went on twice with reeds rains and sold twice within a few days. First time we sold but lockdown happened so we withdrew from the market and then following the first lockdown, we went back on the market and sold again (to a different couple). Claire and Jane were both a pleasure to deal with and had extensive knowledge and knew exactly how to market. They replied to all queries as well as the staff in the office who were all friendly and helpful. I have moved out of the area now but if I had to sell within the area again, it would have to be Reeds Rains again for me! I would 100% always recommend them.PositiveProfessionalism

Sophie · 25 August 2021

★★★★★ 5/5

Google

We used Simon for our first mortgage and it was an absolute pleasure. Simon was full of information and made the whole process smooth and stress free. He instantly agreed to see us and after visiting other mortgage advisors he was a breath of fresh air, as he kept us involved every step of the way. We are now all settled in our new home and cannot thank Simon enough for his help. He even sorted out all of our insurance which can be a mind field. Would recommend highly. Thanks allot Simon. Will definitely be back when we re mortgage in the future.

Selby · 18 January 2021

★★★★★ 1/5

Google

Truly awful experience. I would not go with this company ever again, not because of the company but because of the landlords they choose. We went through reeds reins even though the landlord managed the property. We went without heating for 10 days with 3 kids. In fact the boiler broke every 3 months for years. There is a leak in the kitchen coming from the bathroom which was also never fixed. Let's not speak about he broken fence. The landlord often entered the property without permission, even if we were not there. When we left, they with held the deposit due to damage we have caused. But then they never did changed anything before for the next tenant l moved in... Where did our money go? Unfortunately my opinion of reeds reins is now they only work with landlords nobody else would choose. They are not responsible for the upkeep of the property but they are responsible for who they decide to work with.

David · 14 March 2024

★★★★★ 5/5

Google

Wonderful staff, always polite and professional. Answered emails promptly and left voicemails when appropriate. They took a lot of stress off our shoulders. Claire Tiplady went above and beyond to help us through a difficult time which was greatly appreciated. The girls in the office including Emma, Sarah and Jane were very supportive too and not forgetting James who was also very helpful. The office is run very professionally and it was a pleasure to let them deal with our property.

Hassan · 19 January 2020

★★★★★ 5/5

Google

Jamie has been informative easy to communicate with and we are happy with the service provided and hope all goes well moving forward thank also the staff.

JOEL · 15 January 2025

★★★★★ 5/5

Google

From the start, Claire Tiplady made the selling of our property an easy one and throughout the sale and purchase of our new property. I used Blacks Solicitors, whom were recommended by Reeds Rains and i would definitely recommend their services too - i felt i was informed easily by email of progress made by Shelley Stapylton at Blacks. During the whole process i could happily contact Reeds Rains to ask any questions regarding my sale and would definitely recommend them - Jane was always happy to help and very friendly too - Thankyou all so much for your help, we are now in our new house and very happy and content ☺️

Tracey · 19 January 2019

★★★★★ 5/5

Google

Sarah B. from Reeds Rains was absolutely brilliant during all the stages of the purchase process. She managed the vendors' expectations professionally and worked hard to chase both solicitors involved in the conveyance. She was thorough, accurate and persistent. Unfortunately, I cannot say the same about my own solicitor, who, at times, caused delays by providing incorrect information and just made the whole process very frustrating for me. When Sarah B. went on leave, the handover between her and her colleague was smooth and there was no confusion at all. Sarah. B.'s persistence in reminding my solicitor either by phone or via email made the sale possible and helped reduce the stress at my end because I knew I had someone I could rely on to get things done. She would be an asset to any team, so I very much hope she gets the rewards she worked so hard for. I wish her all the best in her career and would have no hesitation in recommending Reeds Rains!

Sabina · 19 January 2019

★★★★★ 5/5

Google

Absolutely excellent service, if I could give 10 stars I would. They always made me feel comfortable and that I could call them anytime. Our sale was a difficult process due to neglectful solicitors. Sarah and Jane were fantastic and helped me in anyway they could. They never made me feel like I was bothering them. Extremely professional and friendly to speak with. If I ever sell my house in the future this would be the place I would go. The only negative comment I would say would be their partner solicitors Blacks Solicitors. I would get rid of them if I was you. Thank again so much for all your hard work. Take care. Rebekkah & Karen.

Rebekkah · 19 January 2019

★★★★★ 5/5

Google

We’ve had a very positive experience when buying our first home with Reeds Rains. Our agent was Keeley Melia and she was always keeping us up to date, very easy to talk to, made all the steps clear and was quick at responding. Keeley definitely made our experience a positive one :)

Marta · 22 June 2026

★★★★★ 5/5

Google

I had to sell my house through auction, I was a bit nervous at the thought of the process. I was luckily enough that Keeley came to help. Wow, she was lovely like meeting a old friend, so easy to talk talk to. She helped me every step of the way and even was with me when the house actually sold. Thank you for all your help Keeley.

Susan · 13 February 2026

★★★★★ 5/5

Google

BRILLIANT!! I would like to thank all the staff at the Reeds Rains in Crossgates. I especially would like to thank Jane and Claire who answered all my questions and concernes throughout the whole sale process of my property. Every email and every phone call was treated with importance and promptly. I must also refer to Jane's tenacity in getting things moving and sorted, this is absolutely encouraging as things can get complicated, but Jane made sure things ran as smoothly as possible. I would not hesitate in recommending Reeds Rains, and I look forward in doing more business with you in the future. A word of thanks Kind Regards, Omar Mesbahi

Omar · 19 January 2018

★★★★★ 5/5

Google

Jane Joyce was the best and deserves to win your competition - brilliant customer service and extremely happy with how she dealt with our difficult sale. Please also note that we have dealt with Reeds Rains over the past 10 years and it has been your expertise, professionalisam and help which has been 110% - we live in North Wales so always a problem in distance - but Reeds Rains have been great over the whole period so thank you very much to your strong and helpful team. Will always recommend you to all our friends.

Tony · 19 January 2018

★★★★★ 5/5

Google

An incredibly painless experience. Daniel R made everything so simple, and was incredibly pro-active and helpful when questions were asked! Would reach out to him again in the future!

Ryan · 23 March 2026

★★★★★ 5/5

Google

Ellie and the team at Reedsrains were amazing throughout the whole buying process from start to finish. Ellie is very professional and kept us updated on the progress. Highly recommended.

Martin · 13 October 2025

★★★★★ 5/5

Google

Ellie and Jamie have been amazing, they listed my property quickly and sold my house within a few days. I would highly recommend them for selling your property, they send regular updates and use social media to reach buyers whilst having property's on display in a busy footfall high street shop window.

Aden · 12 August 2025

★★★★★ 5/5

Google

We have used Reeds Rains in Crossgates to let our properties for a number of years and they have always found a tenant for us. During these years there have been personnel changes at their office and this time Emma was in primary charge and has done a great job. Once a tenant was found the process ran very smoothly and we'll certainly be using Reeds Rains again and hopefully Emma will still be there!

Pamela · 19 January 2019

★★★★★ 1/5

Google

Whatever you do, steer well clear of the house at Sycamore Avenue thats listed at the moment. Awful house(seriously £1150 is an absolute joke) a nightmare neighbour that blasts loud music all week, awful landlords who will serve you a section 21 if you wont immediately agree to their rent increases and an awful branch of Reeds Rains. Check the other reviews, 5 stars from landlords and buyers, 1 stars from tenants, they treat tenants like dirt on the end of their shoe. Much nicer properties with much more competent landlords and letting agents about.

C · 13 September 2025

★★★★★ 5/5

Google

Sarah at Reeds Rains Crossgates was brilliant. Sarah helped us every step of the way especially where things were not fully explained to us by our solicitors. We were first time buyers and Sarah had made this so much easier for us and was so patient with all our questions and extremely pleasant and helpful. I wouldn't be able to thank Reeds Rains enough for all their help throughout the process.

Bobbie · 19 January 2020

★★★★★ 5/5

Google

I can't recommend Samer and the team at Reeds Raines Crossgates enough. Samer the Mortgage Adviser was so helpful and made sure I understood everything to do with my mortgage when buying my first home as well as genuinely helped me find the best product for my situation. The team of estate agents were also great at keeping me in the loop and checked in with me throughout the whole process. Highly recommend!

Caroline · 19 January 2019

★★★★★ 5/5

Google

My house has just completed, I welcome the chance to give the team a five star rating. Initially Claire tipplady was great at marketing the property, and Jane was great at updating me. However when ever I contacted the office the people who assisted me were all great, if I had all their names I would list, not one disappointed, v efficient, concerned and helpful. Thank you all so much x

Hilary · 19 January 2019

★★★★★ 5/5

Google

Jamie and Ellie have been helpful all throughout our mortgage journey. Being first-time buyers, their guidance was highly valuable. It was easy to reach them and they were very approachable and patient in answering our queries. We are grateful for all their help and assistance. More power!

Hannah · 13 August 2025