Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn’t recommend Keeley highly enough. She's been absolutely fantastic throughout the process of securing our dream home. She was incredibly proactive, friendly and professional, keeping us up to date at every stage and always responding quickly.
Her communication was fab, and it was clear she really cared about helping us get what we wanted, going above and beyond to make the whole process as stress-free as possible.
Thanks again for all your hard work and support - really appreciate everything you've done, and would highly recommend her to anyone looking to buy a home.
Jess · 15 August 2026
Agent replied · 22 August 2026
Hi Jess Thank you so much for taking the time to write such a wonderful review for Keeley, that's made her day. She loves helping people with their moving journey and getting this feedback makes it all worthwhile. Enjoy your new home and thanks again. Regards, Helen
★★★★★ 5/5
GoogleMe and my boyfriend recently got our new home with Reeds Reins and Amelia was absolutely amazing. She was so responsive and on top of everything and helped us all the way through. Any questions we had, anything we needed and she was there straight away. We couldn’t have gone through this process without her!
⭐️⭐️⭐️⭐️⭐️
Chloe · 22 May 2026
Agent replied · 22 August 2026
Hi Chloe Thank you so much for taking the time to leave this review for Amelia. I know she loved helping you to find byour new home. We wish you all the best in your new home and thanks again for this review.
Regards, Helen
★★★★★ 5/5
GoogleI can't thank the Reeds Rains team enough, especially Helen who guided us through every step of selling our family home I'm so greatful for your help and making the process less stressful. I would definitely recommend Reeds Rains.
Louise · 1 August 2026
Agent replied · 22 August 2026
Thanks so much for taking the time to write such a lovely review Louise. It's been lovely working with you and the family and i really hope you enjoy your new adventure in your new home. Thanks again, Helen
★★★★★ 5/5
GoogleEllie at the Reeds Rains branch in Crossgates was absolutely brilliant throughout the whole sale process, always maintaining strong communication between ourselves, the buyers and the solicitors. She chased up what needed to be dealt with quickly without needing any prompting and made sure everything went through as smoothly and as quickly as possible! She is also very friendly and lovely to speak with! Branch manager Jamie was also excellent at following everything up and leading a strong team. Thank you both for a great experience!
Sara · 13 August 2025
Agent replied · 13 April 2026
Thanks for the amazing review and feedback Sarah! We're so happy to have been a great help to you! All the best Jamie and the team.
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish and very quick. Excellent communication throughout.
Keeley Melia and William was brilliant throughout. Keeley kept me updated all the time. Fastest moving I dealt with.
Thank you
Zowie
Zowie · 22 July 2026
Agent replied · 22 August 2026
Thank you o much for taking the time to write such a lovely review for Will and Keeley. We are so glad we could help you with your moving journey and wish you all the very best for the future. BW, Helen
★★★★★ 5/5
GoogleKeeley has been excellent throughout the process of purchasing our next home, she has provided frequent updates and always responds immediately. She has been on the ball and kept up to date with all chases ensuring the sale of our property goes through as quickly as possible. Couldn’t recommend enough!
Bethany · 13 March 2026
Agent replied · 13 April 2026
Hi Bethany Thank you so much for taking the time to leave the review for Keeley and we are delighted to have been able to help get you moved. Best of luck for the future and many thanks again. Regards, Helen
★★★★★ 5/5
GoogleRecently dealt with Daniel Russell from Reeds Rains Crossgates. He was an absolute pleasure to work with, stuck to his tight deadlines and worked through anything and everything very efficiently. He was great with communication along every step of the way and would recommend him to anyone. Thanks again Daniel, All the best
Sam · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind review! It was an absolute pleasure working with you. Your recommendation means a lot to me and the rest of the team here at Crossgates. I wish you all the very best in your new home! Daniel.
★★★★★ 5/5
GoogleI had such a fantastic experience when I called to discuss buying a house! Will was incredibly helpful, knowledgeable, and genuinely friendly. He answered all my questions clearly and made the whole process feel exciting rather than overwhelming. I wouldn’t hesitate to recommend him, brilliant service!
Clare · 13 March 2026
Agent replied · 13 April 2026
Hi Clare Thank you so much for taking the time leave this review for Will. I'm so glad you found your meeting and valuation useful and we look forward to working with you. Regards, Helen
★★★★★ 5/5
GoogleI chose Reeds Rains Crossgates to help sell my flat in Leeds City Centre, the service was spot on, a big thanks to Keeley in particular, supportive, professional and a pleasure to deal with throughout .
S · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for taking the time to write this review for Keeley. Keeley enjoyed working with your to achieve your sale and is really happy it has completed for you now and is over the moon to receive such a lovely review from you. Thanks again, Helen
★★★★★ 5/5
GoogleA huge thank you to Keeley for all her help with buying our first home. She was always on hand to answer our questions, kept us updated throughout the process, and regularly checked in on us. As first-time buyers, that reassurance meant a lot
Ellie · 13 February 2026
Agent replied · 13 April 2026
Hi Ellie Thank you so much for taking the time to write such a lovely review for Keeley. She loved helping you with your purchase and we are glad you are all moved in and happy. Thanks again and all the very best for the future. Regards, Helen
★★★★★ 5/5
GoogleDan Russell and Helen Carter and the team have been very helpful in accommodating the process of selling our house, and I am pleased with the effort they have put in.
Sushil · 22 May 2026
Agent replied · 22 August 2026
Hi Sushil Thankyou so much for taking the time to write a lovely review for me, Dan and the team. You have a lovely home and we are really looking forward to finding some lovely buyers for it. Many thanks again, Helen
★★★★★ 5/5
GoogleI spoke with Will and found him to be extremely knowledgeable, friendly, and professional. The advice he gave me will be incredibly helpful for my upcoming move. I couldn’t recommend Will and Reeds Rains highly enough. Thank you!
Luke · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for taking the time to write such a lovely review for Will and we are looking forward to working with you soon. Regards, Helen
★★★★★ 5/5
GoogleEllie Radcliffe and the service received from these guys has been incredible! We were always kept informed about the processes and what stage things were at and they were incredible at prodding the right people to make the process easier for us! Ellie is a credit to your business and has been a key component in securing us our new home!
Morphius · 13 August 2025
Agent replied · 13 April 2026
Thank you for your review! We wish you all the best in your new home.
Kind regards, Reeds Rains Crossgates.
★★★★★ 5/5
GoogleI had a really positive experience with Keeley at Reeds Rains Estate Agents. She was incredibly professional throughout the whole process, while also being very approachable and easy to talk to. From the start, Keeley had such a calming presence which made what can often be a stressful situation feel much more manageable.
She was empathetic, patient, and took the time to listen and understand my situation, which I really appreciated. Her communication was clear and reassuring, and she always made me feel supported and informed at every step.
Andrea · 13 March 2026
Agent replied · 13 April 2026
Hi Andrea Thank you so much for taking the time to write this review for Keeley. SHe loves her job and helping people move. All the very best for your move and thanks again. Helen
★★★★★ 5/5
GoogleHelen at the crossgates branch has been fantastic managing our house sale.( We used another agent who were a nightmare never replied to our messages and arranged viewings without liaising with us first) helen always answered our questions, and helped with every step she even came out to the house on her Saturday off to do the valuation.
I popped into the branch with some questions and was made very welcomed.
If we do move back to the area I will happily deal with Reeds Rains again
Keep up the good work Helen! And thank you again
Lauren · 13 March 2026
Agent replied · 13 April 2026
Hi Lauren, Thank you so much for taking the time to write this review. It's so kind of you and i have loved working with you and Jordan and am so excited about your next move. All the very best, Helen
★★★★★ 5/5
GoogleDaniel Russell has been one of the most understanding estate agents I have ever worked with and has been incredibly helpful in regard to my living situation. I am very thankful for all of his help.
Liam · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! It was truly a pleasure assisting you with everything! I'm delighted to hear that you found my help understanding and helpful - your feedback means a great deal to me, and I'm very grateful for your appreciation! Daniel
★★★★★ 5/5
GoogleWilliam Crowther was so pleasant and helpful when he came to my home.The staff in the Crossgates branch were also very nice.A pleasure to deal with this company.
Joan · 13 March 2026
Agent replied · 13 April 2026
Hi Joan Thank you so much for taking the time to leave a review for Will and the team. He really enjoyed meeting you and we are really looking forward to working with you and being part of your moving journey. Thanks again and best wishes, Helen
★★★★★ 5/5
GoogleHad the pleasure to meet both Daniel and Keeley from Crossgates branch. They are lovely people, very determined and professional. You can see how much they love their profession and how involved to give you the best advices. I will truly trust them, when the moment will come, in the process of selling and buying a new house. Until then, I wish the Crossgates team all the best!
Bobes · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for this lovely review, thats so very kind of you. Both Daniel and Keeley really enjoyed working with so far and the viewings you have done. Once again many thanks, Helen
★★★★★ 5/5
GoogleI’m so pleased that I decided to opt for Reeds Raines Crossgates. All the staff have been super professional, their customer service has been second to none. Any questions I’ve had have been answered promptly and they have kept me updated on the progress. Keeley in particular has been excellent. I would not hesitate to recommend them to anyone wanting to sell their home.
Ruth · 13 March 2026
Agent replied · 13 April 2026
Thanks so much for taking the time to write a review for Keeley, she loves her job and has enjoyed working with you to help you move and find the right buyer. All the very best, Helen
★★★★★ 5/5
GoogleKM of Crossgates Branch was so helpful and pleasant
Jayne · 23 March 2026
Agent replied · 13 April 2026
Thanks so much Jayne that's really kind of you to take the time to write a review for Keeley.
★★★★★ 5/5
GoogleI'm very happy with the service that I have been receiving from Reeds Rains Estage Agents so far. They are very responsive which made me give this review. Particularly, in my case, I have been working with Keeley who is so organised, keeping me up to date with my case, speaking with relevant people and getting things sorted.
Naren · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for taking the time to write a review for Keeley. She has enjoyed working with you and helping with your move and loves her job. All the very best and thanks again, Helen
★★★★★ 5/5
GoogleThe staff at Reeds Rains Estate Agents,Crossgates branch offered top- notch service. I was completely impressed with their professionalism and customer service throughout the whole process.Elliot and Kelly were just amazing .
Lewis · 13 August 2025
Agent replied · 13 April 2026
Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch. We wish you the best in your new home
★★★★★ 5/5
GoogleVery pleased with the professional manner in which our home was sold, and the speed of the sale and communication. Keeley was our point of contact and handled everything so smoothly, keeping us up to date with the process!
Garry · 13 February 2026
★★★★★ 5/5
GoogleAbsolutely love these people ❤️
So easy selling my house with them !!
Really friendly and helpful in every way 😌
Thank you 😊 …
Denise · 20 August 2026
Agent replied · 22 August 2026
Aww that's so kind of you to say that, we absolutely loved working with you both and will miss you popping in with your loaf of bread! Please stay in touch and enjoy your new home. Best wishes, Helen
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