Trusted Agent profile · Leeds · West Yorkshire

Reeds Rains, Crossgates reviews in Leeds

4.4

★★★★★ Great

178 reviews across 2 platforms

22 Austhorpe Road, Leeds, West Yorkshire, LS15 8DX

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Leeds, West Yorkshire, at 22 Austhorpe Road, is rated 4.4 out of 5 across 178 reviews on two platforms, including 175 Google reviews rated 4.4.

Google logo

4.4 / 5

175

Reviews on Google

This office

Facebook logo

1.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

Great service from all the team at Reeds Rains, Crossgates, especially from Jane and Claire. Many thanks to all From Sue Pearson.

David · 19 January 2018

Agent replied · 18 January 2024

It was our pleasure to help you through your sale and were delighted to have finally got you there. We hope you'll be very happy in your new home closer to your family. Regards Claire and Jane x

1/5

Google

Rented a property found out they lied about a Guarantor just to get extra fees. Would never use again.

Emma · 19 January 2019

Agent replied · 18 January 2024

Hi Emma, In the case of your application, we began by following our normal process for someone in your circumstances and seeking a guarantor. After this, your landlord informed us that he was happy to proceed without a guarantor. We did not lie, there was simply a miscommunication. Kind regards, Reeds Rains Crossgates

5/5

Google

Thank you Reeds Rains. Claire, Jane, Sarah & the whole Cross Gates Team great and very proactive managing my sale and progressing onward purchase. Professional and knowledgeable they made a stressful process that much easier. Would recommend.

Christopher · 18 January 2022

1/5

Facebook

Still waiting nearly a month later for my deposit back. Also did the checkout before I moved out. Emailed them aload of issues when I first moved in then tried to claim I did them at the end of tenancy. Don’t use them

Shaun · 4 July 2020

1/5

Google

Sorry not been in just walked past

Paul · 19 March 2024

5/5

Google

Great place excellent service and great staff

Janet · 19 January 2020

Agent replied · 18 January 2024

Thank you for your review and kind words

5/5

Google

Flawless service from tim hahn, was very helpful with everything

Gary · 19 November 2023

5/5

Google

The mortgage advisor at the time was very helpful and supportive. Helped me to secure a mortgage with minimal stress

Charity · 18 January 2022

5/5

Google

Efficient, experienced and friendly staff who know the business

Peter · 18 January 2023

5/5

Google

I have used Reeds Rains Crossgates to let out my property for a number of years. All the team are very professional, polite, efficient and enthusiastic! Would highly recommend!

Nicki · 19 January 2018

5/5

Google

Excellent customer service, helped me buy my first home, all the staff were good but Jane Joyce helped me the most, keeping email contact constantly. :-) Thanks!

Marti3P · 19 January 2018

5/5

Google

Everyone in branch has been amazing with helping me and my partner buy our first home. Explained everything thoroughly and very friendly throughout. 10/10 would recommend

Faye · 19 January 2018

5/5

Google

Great Mortgage advice and excellent support through a difficult purchase from Simon Humberstone. Would definitely recommend.PositiveProfessionalism

Rebecka · 25 August 2021

2/5

Google

Rating only, no written review.

Caitlin · 13 February 2026

5/5

Google

Friendly and professional, the crossgates staff all made my sale and purchase run smoothly, we can't thank you all enough. I would highly recommend.

Sam · 19 January 2018

5/5

Google

James and Nicky have just re-let my house in a very short time, excellent job, thank you very much, highly recommended.

Harry · 19 January 2018

1/5

Google

Worst company ever to rent with zero communication skills. Worst renting experience I have ever had

Teona · 19 January 2020

1/5

Facebook

Rip off merchants, over £300 taken from my deposit for a replacement tap and a "deep" clean...

Steven · 26 November 2018

5/5

Google

Excellent friendly service

Lisa · 18 January 2022

1/5

Google

Door locked, staff at desks showed no interest.

Tony · 18 January 2021

5/5

Google

The staff at crossgates are nothing but polite and professional

Martin · 19 January 2020

1/5

Google

Horrific. Avoid Reeds Rains at all costs.

Bilal · 19 January 2020

1/5

Google

Would not recommend them. Poor customer service and time wasters!!!

Ver · 19 January 2018

1/5

Google

Letting your property? Don't use these.

Steve · 19 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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