Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service from all the team at Reeds Rains, Crossgates, especially from Jane and Claire. Many thanks to all From Sue Pearson.
David · 19 January 2018
Agent replied · 18 January 2024
It was our pleasure to help you through your sale and were delighted to have finally got you there. We hope you'll be very happy in your new home closer to your family.
Regards Claire and Jane x
★★★★★ 1/5
GoogleRented a property found out they lied about a Guarantor just to get extra fees. Would never use again.
Emma · 19 January 2019
Agent replied · 18 January 2024
Hi Emma,
In the case of your application, we began by following our normal process for someone in your circumstances and seeking a guarantor. After this, your landlord informed us that he was happy to proceed without a guarantor. We did not lie, there was simply a miscommunication.
Kind regards,
Reeds Rains Crossgates
★★★★★ 5/5
GoogleThank you Reeds Rains. Claire, Jane, Sarah & the whole Cross Gates Team great and very proactive managing my sale and progressing onward purchase. Professional and knowledgeable they made a stressful process that much easier. Would recommend.
Christopher · 18 January 2022
★★★★★ 1/5
FacebookStill waiting nearly a month later for my deposit back. Also did the checkout before I moved out. Emailed them aload of issues when I first moved in then tried to claim I did them at the end of tenancy. Don’t use them
Shaun · 4 July 2020
★★★★★ 1/5
GoogleSorry not been in just walked past
Paul · 19 March 2024
★★★★★ 5/5
GoogleGreat place excellent service and great staff
Janet · 19 January 2020
Agent replied · 18 January 2024
Thank you for your review and kind words
★★★★★ 5/5
GoogleFlawless service from tim hahn, was very helpful with everything
Gary · 19 November 2023
★★★★★ 5/5
GoogleThe mortgage advisor at the time was very helpful and supportive. Helped me to secure a mortgage with minimal stress
Charity · 18 January 2022
★★★★★ 5/5
GoogleEfficient, experienced and friendly staff who know the business
Peter · 18 January 2023
★★★★★ 5/5
GoogleI have used Reeds Rains Crossgates to let out my property for a number of years. All the team are very professional, polite, efficient and enthusiastic! Would highly recommend!
Nicki · 19 January 2018
★★★★★ 5/5
GoogleExcellent customer service, helped me buy my first home, all the staff were good but Jane Joyce helped me the most, keeping email contact constantly. :-) Thanks!
Marti3P · 19 January 2018
★★★★★ 5/5
GoogleEveryone in branch has been amazing with helping me and my partner buy our first home. Explained everything thoroughly and very friendly throughout. 10/10 would recommend
Faye · 19 January 2018
★★★★★ 5/5
GoogleGreat Mortgage advice and excellent support through a difficult purchase from Simon Humberstone. Would definitely recommend.PositiveProfessionalism
Rebecka · 25 August 2021
★★★★★ 2/5
GoogleRating only, no written review.
Caitlin · 13 February 2026
★★★★★ 5/5
GoogleFriendly and professional, the crossgates staff all made my sale and purchase run smoothly, we can't thank you all enough. I would highly recommend.
Sam · 19 January 2018
★★★★★ 5/5
GoogleJames and Nicky have just re-let my house in a very short time, excellent job, thank you very much, highly recommended.
Harry · 19 January 2018
★★★★★ 1/5
GoogleWorst company ever to rent with zero communication skills. Worst renting experience I have ever had
Teona · 19 January 2020
★★★★★ 1/5
FacebookRip off merchants, over £300 taken from my deposit for a replacement tap and a "deep" clean...
Steven · 26 November 2018
★★★★★ 5/5
GoogleExcellent friendly service
Lisa · 18 January 2022
★★★★★ 1/5
GoogleDoor locked, staff at desks showed no interest.
Tony · 18 January 2021
★★★★★ 5/5
GoogleThe staff at crossgates are nothing but polite and professional
Martin · 19 January 2020
★★★★★ 1/5
GoogleHorrific. Avoid Reeds Rains at all costs.
Bilal · 19 January 2020
★★★★★ 1/5
GoogleWould not recommend them. Poor customer service and time wasters!!!
Ver · 19 January 2018
★★★★★ 1/5
GoogleLetting your property? Don't use these.
Steve · 19 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.