Trusted Agent profile Β· Leeds Β· West Yorkshire

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Martin & Co Leeds City reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

863 reviews across 5 platforms

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ

Part of Martin & Co, see every office.

Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 863 reviews on five platforms, including 370 Google reviews rated 4.4.

Google logo

4.4 / 5

370

Reviews on Google

This office

Facebook logo

3.5 / 5

17

Reviews on Facebook

This office

Yell logo

5.0 / 5

3

Reviews on Yell

This office

The Trusted Agent logo

4.9 / 5

327

Reviews on The Trusted Agent

This office

Trustpilot logo

146

Reviews on Trustpilot

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Leeds

Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you

A very belated thank you to the team at Martin & Co (particularly Rohan and Isobel) for their advice and guidance and hard work. A truly professional team (and individuals) who are always happy to help.

Raj Β· 2 February 2019

5/5

Google

Sale of former BTL property. Big thank you to Sue Wilson and Elizabeth Richardson. Always approachable and proactive with regular feedback throughout the process.

Mark Β· 18 March 2022

5/5

Google

I've been renting an apartment from Martin & Co Leeds City, and their service has been excellent. Always responsive, professional, and helpful. Highly recommended

Khalid Β· 9 April 2025

1/5

Trustpilot

Do not touch

Only interested in themselves. Do not go near.

Alastair Β· 30 September 2025

5/5

The Trusted Agent
Seller

An outstanding and 1st class professional

Marcus has been instrumental in a most complex large commercial sale. He has dealt with all parties and details with great skill, discretion and tact. We could not be more grateful to him. A real professional.

Susan Β· 29 January 2018

5/5

Google

I've been very happy with this letting agent throughout my rental of one of their properties. They are always polite, friendly and helpful

Rebecca Β· 8 April 2025

5/5

Trustpilot

An amazing estate agency!

The team at Martin and Co in Leeds are amazing, excellent communication and the team are very friendly. The team go above and beyond to ensure that your move in stress free as possible. If you’re looking for a new home, I would really recommend that you speak to this agency.

Scott Β· 26 September 2018

Agent replied Β· 4 October 2026

Thanks Scott this is a very kind review! Very happy to hear your experience with us was so positive. All the best for the future. Thanks, Martin & Co

5/5

Google

Really lovely women very helpful, definetly one of the nicest people I’ve had show me a property before!

Holly Β· 30 May 2025

5/5

The Trusted Agent
Tenant

Great experience

Everything went smoothly and the overall experience was very satisfactory to me. Thanks!

Magda Β· 17 March 2023

5/5

Google

The Leeds office staff have always been very helpful and accommodating to our needs. Would recommend to anyone renting in the city.

Chris Β· 9 April 2025

5/5

Google

I've had the pleasure of dealing with eirinaios papoui. And, throughout our interaction, he has showed professionalism, willingness to help and an overall welcoming attitude. Thank you Papi 🀚

T Β· 1 November 2020

4.9/5

The Trusted Agent
Landlord

Great Service

The staff in Leeds are brilliant

Alison Β· 17 August 2024

Agent replied Β· 22 August 2024

Dear Alison, Thank you so much for your 4-star review and your kind words about our Leeds team! We're thrilled to hear you had a brilliant experience with our staff. We strive to deliver exceptional service and it's rewarding to know we've made a positive impact. Looking forward to assisting you again in the future! Warm regards, Elizabeth

1/5

Trustpilot

Avoid this people - Poorly managed property

I trusted Martin and Co with my flat, but after one year I really regret it. My flat has been managed poorly, especially during the check out at the end of the tenancy when no one checked the status of the flat but said everything was all right (when there were damages, flat was dirty and so on). Basically I lost money.Their answer was "sorry we were on Holidays".Nice...so why I am paying for your service??? (They are expensive but I hoped this meant quality....it didn't they are just expensive) Communication is poor as they often don't even bother to answer email when they are not asking for money (I had the feeling that I was overcharged for a lot of works in the flat , like 65 pounds for "loose cables" and similar). A deposit dispute has gone bad, probably they didn't put too much effort in that...obviously...it's not their property... Just stay away from this people.......

Matteo Β· 13 September 2019

5/5

Trustpilot

Hafeez is a star

This is the first time I feel fully confident in having my flat managed. All because of the super friendly and competent hafeez. Who keeps me fully informed of all things and deals with everything in such a personable manner. Please don't leave the company hafeez you are a brilliant assett

Janet Β· 22 November 2023

5/5

The Trusted Agent
Tenant

Bailey was great in arranging out tenancy, friendly, funny and made the whole process quick and easy, everything was clear and made the most complicated part of moving to a new city nice and simple!

Tom Β· 30 November 2016

5/5

Google

I am a tenant with Martin & Co Leeds and have been for a few years! Everyone we have dealt with from property management to lettings agents have been super helpful and friendly! …

Lola Β· 8 October 2024

5/5

Trustpilot

Property manager

Property manager, Sue is a star. She always take care of your enquiries and tries to sorted out.

Blue Β· 29 July 2022

5/5

The Trusted Agent
Tenant

For Hafeez

He has been such a lovely agent and has always helped me out whenever I had any issues during my stay in my apartment. Always great to have a chat with and is incredibly professional!

Tamara Β· 19 September 2024

5/5

Google

I am very happy with the service provided. They worked hard to find a tenant for our city centre flat. Lauren was very efficient and knowledgeable and explained everything clearly …

Debra Β· 8 October 2019

4.1/5

The Trusted Agent
Tenant

Crickerters Close , Garforth

We , value and respect this letting agency ,

Ashley Β· 4 June 2024

Agent replied Β· 6 June 2024

Dear Ashley, Thank you so much for your four-star review and for the kind words. We're thrilled to know that you've had a positive experience with us. Our team is committed to providing exceptional service, and your recognition is truly appreciated. We look forward to continuing to serve your letting needs with the same level of dedication and respect. Best wishes Elizabeth

5/5

Trustpilot

I had a really great experience of contract renewal

I had a really great experience of renewing my contract. I was worried about the cost of living crisis, not having a payrise in years, and was worrying about possible rent increases. I was able to negotiate a small rent rise and secure a 24 month contract and I couldn't be happier. Such a relief. Martin and co were so easy to deal with. Thank you.

Mark Β· 24 June 2022

5/5

Google

Isobel Kamiya & the Rental Team are an assett to Martin & Co I have used Martin & Co Leeds for the last two years and since Isobel has taken over the care of my account, I have been entirely satisfied with the level of service I have had. Isobel always responds immediately to any queries and issues that may arise, she deals with them promptly and efficiently, keeping me up-dated at all times. I always feel assured that Martin & Co are working for me and are taking good care of my tenants and properties.

Les Β· 2 December 2018

5/5

The Trusted Agent
Tenant

Excellent service

The estate agent has excellent service and great communication, she is always professional, helpful and friendly.

Hupenyu Β· 4 January 2024

Agent replied Β· 14 January 2024

Thank you for your kind words, Hupenyu. We strive to provide excellent service and great communication, and we're glad to hear you experienced that. We hope we can continue to exceed your expectations in the future.

5/5

The Trusted Agent
Landlord

Review for Meshach

Meshach is a good communicator and has excellent attention to detail. He goes the extra mile to keep the landlord advised of what is happening which helps the let run smoothly. Thanks Meshach.

Barbara Β· 14 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Leeds City

What do sellers say about Martin & Co Leeds City?

9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."

What do buyers say about Martin & Co Leeds City?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."

What do landlords say about Martin & Co Leeds City?

58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."

What do tenants say about Martin & Co Leeds City?

226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."

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