Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWho writes a a positive review about an…
Who writes a a positive review about an estate agent most of us don’t do we. We write when we have a gripe and we leave it usually if experience is good.
Well I cannot just ignore giving a good review.
Sue has been amazing and staff here Martin & Co Leeds treat me equally as a tenant as they do my landlord.
That shows any issue with the property is sorted in good time any repairs or just general enquiries, inspection visits are a good catch up in the time that is convenient to me & are a chat rather than an interrogation.
In my opinion the best letting agent I have dealt with.
Masato · 28 March 2022
★★★★★ 5/5
The Trusted AgentRenting
I was very anxious about renting however Joshua was very professional and helped me through the process explaining how things worked every step of the way and for that I will be forever grateful to him.
Mandy · 22 June 2023
Agent replied · 7 July 2023
Dear Mandy, Thank you for your five-star review. We are delighted to hear you had a very positive experience with us and look forward to helping you throughout your tenancy. Best wishes Elizabeth
★★★★★ 5/5
GoogleThroughout our home letting process, Tabs was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development. Her ability to clearly explain complex contract details was particularly helpful.
Rutvik · 9 April 2025
★★★★★ 5/5
YellVery good service
Throughout our home letting process, Tabs was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development. Her ability to clearly explain complex contract details was particularly helpful.
RutvikD · 8 April 2025
★★★★★ 5/5
The Trusted AgentPerfect service especially from Jessica Brady
I’m renting a apartment in leeds city centre and Jessica Brady was very helpful and really nice person and professional with communication she made my experience very smooth and professional.
Mall · 16 November 2023
Agent replied · 21 November 2023
Thank you for your kind words Mall. We are pleased to hear that Jessica was so helpful and professional during your experience. As an estate agents, we are committed to delivering exceptional customer service.
★★★★★ 5/5
TrustpilotTotally recommend they were brilliant
The actual experuence of selling was horrible but not because of martin&Co we had issues with the solicitor side. Kate was extremely hpful,she chased them up all the time when our attempts were failing and kept us up to date with what was going on . She also answered what were probably really dumb questions
Sarah · 4 April 2024
★★★★★ 5/5
GoogleThank you Hafeez for your dedication to resolving my tenants problem and keeping the tenant happy. I could not wish for better support. Alan
Alan · 13 March 2024
Agent replied · 6 February 2024
Dear Alan, We are thrilled to hear about your positive experience with Hafeez, and we're proud of his commitment to exemplary service. Ensuring both our landlords and tenants are satisfied is our top priority. Thank you for trusting us with … More
★★★★★ 5/5
GoogleKate and Nadeem were very helpful and professional. Our house sale was complicated by a long chain of other sales, but Nadeem was always on hand to help with any queries and help us get update on progress.
Ryan · 18 March 2023
Agent replied
Thank you Ryan. It's lovely to receive such appreciation for Kate and Nadeem. Thank you again. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentMartin & Co great letting agents
We had a fantastic experience renting an apartment through Martin & Co in Holbeck, Leeds. Josh was particularly helpful recommending the property and fitting in viewings at short notice. The whole process was excellent and I couldn’t recommend them enough.
Justine · 3 January 2023
Agent replied · 3 January 2023
Hi Justine, many thanks for your kind words. It was an absolute pleasure to assist you in your search for a property. All the best!
★★★★★ 5/5
The Trusted Agentquick response for maintenance issues
Had a carpet fitting in the property I'm renting that'd gone wrong, leaving quite a few maintenance issue to be addressed. Mr Hafeez from Martin & Co was quickly on the issue once involved, managed to call contractor out on a weekend before bank holiday, all was done and dusted within few hours resolving a number of very serious issues.
I'm even more impressed he chose to help despite the issues being related to a property he doesn't look after in his portfolio.
Amr · 26 August 2023
Agent replied · 1 September 2023
Dear Amr, Thank you for your kind words, Amr! We take pride in our commitment to our customers and are delighted that Hafeez could assist you and resolve the issues in a timely manner. Martin & Co is dedicated to providing excellent service. Best wishes Elizabeth
★★★★★ 5/5
GoogleHaf has been excellent as my property manager. Any issues with the property he's on it immediately and there's no stress for me.
Liam · 16 March 2024
Agent replied · 16 November 2023
Thank you for your review Liam. We appreciate your positive feedback and are delighted to hear that Haf has been providing great service. We strive to provide our clients with the best service and we are glad that we have achieved this for you.
★★★★★ 5/5
GoogleDammy is a star. He is helped me out in every way such a hardworking guy.
Samiur · 21 July 2024
Agent replied · 25 September 2024
Dear Samiur, What a lovely comment 'Dammy is a star'. Good customer service is our priority and I am very pleased Dammy was able to help you. Thank you for your 5 star review. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentDammy was amazing
Dammy was amazing from start to end, made the process so much smoother and easier!
Sarah · 6 August 2024
Agent replied · 15 August 2024
Dear Sarah, Thank you so much for your kind words and for taking the time to leave us a 5-star review. We are thrilled to hear that Dammy made your experience smooth and easy. Our team is dedicated to providing exceptional service, and it’s wonderful to know that we’ve succeeded. Thank you for choosing us, and we look forward to assisting you in the future. Best wishes Elizabeth
★★★★★ 4.8/5
The Trusted AgentEfficiency and proffessionalim
I would like to thank Ms Jessica Bradly for all her support during the process. She answered all my enquiries efficiently either face to face or by emails.
Naima · 17 November 2023
Agent replied · 21 November 2023
Thank you for your kind words, Naima. We appreciate your feedback and are delighted to hear that Jessica was able to help make your experience easy and efficient. We look forward to helping you again in the future.
★★★★★ 5/5
The Trusted AgentTenancy renewal
Haf made the renewal process smooth and helped to negotiate price with landlord
Intars · 3 September 2024
Agent replied · 4 September 2024
Dear Intars, Thank you for your wonderful review! We're thrilled to hear that Haf provided you with a smooth renewal process and was successful in negotiating your lease terms. It's our goal to deliver exceptional service, and your satisfaction is our top priority. We look forward to continuing to support your property needs in the future. Warm regards, Elizabeth
★★★★★ 5/5
TrustpilotBought a flat
Bought a property with Nadeem as the estate agent. The quickest and easiest viewing process we had whilst we were looking (which did mean there was a lot of people viewing the same property) but was so easy and kept in touch for us regularly for all requests. After having an offer accepted kept in touch through out the process - keeping me sane as I tried to communicate with solicitors.
The best estate agent for viewing properties in Leeds!
Josh · 2 August 2023
Agent replied · 10 September 2023
Thank you for your review, Josh. We are delighted to hear that our viewing process was quick and easy. We are very pleased that you had a positive experience with us throughout the process and that we helped to keep you sane! We are glad that we could be of service to you when purchasing your property in Leeds.
★★★★★ 5/5
The Trusted AgentGreat, open communication
From the moment I called to book a viewing, the agency has been great about facilitating my experience. My agent was a respectful professional who made sure to answer any questions I had, communicating any relevant information or deadlines accordingly. I feel like this experience could not have gone any smoother and it is all thanks to the professionals at Martin & Co.
Daniel · 29 July 2024
Agent replied · 15 August 2024
Hello Daniel, We're thrilled to hear about your positive experience with our team. Thank you for acknowledging our efforts in making your property viewing and communication seamless. Your feedback is invaluable and motivates us to maintain high standards of professionalism and respect. It was a pleasure assisting you and we're here for any future real estate needs you may have. Best wishes Elizabeth
★★★★★ 5/5
TrustpilotJust perfect treatment!
Lauren and Rohan were awesomely professionals. They were the only people willing to meet us via video call to have a view of our new flat. We were moving from Spain to Leeds and none of the rest agencies wanted to do it like that.
Besides, they have been solving all our questions quickly and patiently, just perfect!
Fernando · 31 July 2018
Agent replied · 4 October 2026
Thanks Fernando, hope you and your partner enjoy the rest of your time in the UK. If you require any help or assistance please give us a call. Thanks, Martin and Co
★★★★★ 1/5
TrustpilotTruly the worst service I have ever…
Truly the worst service I have ever received from an estate agent. Sue was ‘handling’ the purchase of what was supposed to be my new home. I was shown round the property and immediately made an offer of the asking price after falling in love with the property, he offer was accepted. Sue then asked me multiple times to get a solicitor appointed so that we could begin the process. I appointed a solicitor, paid them and began my purchase. 3 and a half weeks later I receive a phone call from Sue explaining that the tenant had decided to put an offer in on the flat higher than the asking price. I was promised a phone call within an hour and a half (before close of business) to confirm if this had been accepted. The following day I received a half hearted email confirming that but the higher offer was accepted with no regard to the fact I had appointed and paid solicitors. It is clear this agency have no principal and care only about money. I will NEVER be using them again, truly appalled
Jessica · 28 September 2021
★★★★★ 5/5
The Trusted AgentJovan is revelation and picture perfect agent
Wow wait until you meet Jovan, he is knowledgeable, funny, tall and great looking , he will show you the property, he will take care of the property and someone you can call and chat all day with, amazing service, he deserves 1000 stars !
Elizabeth · 8 April 2025
Agent replied · 13 April 2025
Dear Elizabeth, We are thrilled to hear about your wonderful experience with Jovan! Thank you for your glowing review and for recognising his commitment to exceptional service. Our team is always here to assist you, and we're so pleased you feel well taken care of. We look forward to being of service to you for years to come! Warm regards, Elizabeth
★★★★★ 5/5
GoogleScott Sharp was excellent! He showed me the apartment with professionalism, guided me through the contract process smoothly, and did it all with a smile and a positive attitude. Highly recommend his services for anyone looking for a hassle-free experience!
Celinda · 4 November 2024
★★★★★ 1/5
FacebookSeems like Brexit is playing it’s part on the letting market too.
Contacted Martin & Co to enquire about a property that has just been put on the market to be let, literally called a few minutes after it landed on Rightmove.
I was told someone will call me as soon as they get the keys for the property to arrange a viewing. Of course no one did.
I called again the next day just to be told I will be contacted again. I was sent an email asking about our situation to which I replied even though I gave all those details the day before on the phone.
Of course no one contacted me.
Today I call again just to be told that they are fully booked for viewings on this property.
Discrimination at its finest.
I have lived in this country for 10 years and I have never been treated so poorly.
This is not the first estate agent to treat me like this because of my foreign name. This time I will take it further.
Andreea · 22 July 2021
★★★★★ 1/5
TrustpilotSeems like Brexit is playing it’s part…
Seems like Brexit is playing it’s part on the letting market too.
Contacted Martin & Co to enquire about a property that has just been put on the market to be let, literally called a few minutes after it landed on Rightmove.
I was told someone will call me as soon as they get the keys for the property to arrange a viewing. Of course no one did.
I called again the next day just to be told I will be contacted again. I was sent an email asking about our situation to which I replied even though I gave all those details the day before on the phone.
Of course no one contacted me.
Today I call again just to be told that they are fully booked for viewings on this property.
Discrimination at its finest.
I have lived in this country for 10 years and I have never been treated so poorly.
This is not the first estate agent to treat me like this because of my foreign name. This time I will take it further.
Andreea · 22 July 2021
★★★★★ 4.4/5
The Trusted Agent22 Grange Close
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.
Marie · 17 April 2024
Agent replied · 8 May 2024
Dear Marie, Thank you for your kind words and for taking the time to leave us a 4-star review. We're thrilled to hear about your positive experience with Sue. We strive to deliver exceptional service and are glad we could exceed your expectations. It's been a pleasure working with you as well, and we look forward to continued collaboration. Warm regards, Elizabeth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
