Trusted Agent profile · Leeds

Emsleys Estate Agents Crossgates reviews in Leeds

4.6

★★★★★ Excellent

165 reviews across 2 platforms

35 Austhorpe Road, Leeds, LS15 8BA

Emsleys Estate Agents's office in Leeds, at 35 Austhorpe Road, is rated 4.6 out of 5 across 165 reviews on two platforms, including 91 Google reviews rated 4.6.

Google logo

4.6 / 5

91

Reviews on Google

This office

Trustpilot logo

74

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

Fantastic recent support from Emsleys helping me with setting up a new tenancy agreement. Always available for advice. Quick and efficient service. I would highly recommend. Special mention to Wendy and Helen. Thank you.

Garry · 26 June 2024

Agent replied · 24 October 2024

Hi Garry, Thank you so much for leaving your 5-star review for the team. I'm pleased to hear how helpful the Lettings team were with your new agreement. Thanks again, James

5/5

Trustpilot

A great experience, selling our property with Emsley's

Approachable, friendly staff. Nothing too much trouble. Communication and advice is excellent, we have always been kept informed every step of the way. Our house had numerous offers and sold within 11 days. I believe this is due to Emsley's selecting the right type of viewers via their mailing list and the quick advertising of our property on all the property websites.

Sally · 24 February 2026

5/5

Trustpilot

Helpful & professional service

Had a good experience with Emsleys agents. the team was professional helpful and kept everything simple throughout the process.

Seth · 14 May 2026

Agent replied · 25 September 2026

Dear Seth, keeping things simple and smooth is exactly what we aim for! Thank you for the wonderful feedback and for choosing Emsleys. We wish you all the very best! Kind regards Samantha Marketing Manager

5/5

Google

Excellent service would highly recommend First class

Andy · 17 June 2025

Agent replied · 17 April 2026

Hi Andy, Thank you for taking your time to leave your 5-star review. I'm pleased to hear you've been satisfied with the team at our Crossgates … More

5/5

Google

Fantastic Estate Agents, have assisted me immensely during my house buying process. David and Natalie were always very polite and professional, keen to solve my queries and keep me updated during the process. I would highly recommend them!

Christiana · 27 February 2024

Agent replied · 24 October 2024

Hi Christiana, Thank you for leaving your kind review for Emsleys Estate Agents! I'm glad to hear David and Natalie were there to help throughout your move. All the best, James

5/5

Google

Really good service especially Hannah did brilliant job. Surely Recommend Emsleys Estate Agents.

Sonali · 22 March 2025

Agent replied · 29 May 2025

Hi Sonali, Thank you for taking the time to leave your 5-star review! I'm so pleased to hear how helpful Hannah has been throughout. Thank you again, James Marketing Manager

5/5

Trustpilot

Amazing Ladies

The ladies there Maria ,Lindsay and Hayley are amazing they were constantly at all the solicitors as we were in a chain of 3. We were kept up to date the process was long due to the chain but Emsleys were brill highly recommended zIf I was ever to repeat the process I would definitely use Emsleys

Lindsey · 16 March 2026

5/5

Google

Working with Emsleys Crossgates Esatate Agents on the sale of my property was very easy - their communication was great and reactions to any queries that would delay things was spot on! Huge thanks to David, Natalie & Helen for all your help.

Joe · 8 October 2023

Agent replied · 29 October 2023

Hi Joe, thank you so much for leaving your 5-star review of our Crossgates team. I'm so glad to hear David, Natalie and Helen have been so helpful. Thank you and all the best.

5/5

Google

Absolutely 100% recommend Emsleys! The whole team couldn't do enough for me, communication throughout was amazing. Can't thank Helen, Natalie & Hannah enough xx

Lisa · 3 October 2024

Agent replied · 24 October 2024

Hi Lisa, Thank you so much for leaving your 5-star review! We really appreciate you taking the time to write your review and I'm so pleased to hear the communication has been amazing throughout. Many thanks, James, Marketing Manager

5/5

Trustpilot

Many thanks to the staff at Emsleys…

Many thanks to the staff at Emsleys Crossgates. Through a long and protracted sale period the staff were always eager to pass on information and keep us informed of how the sale was progressing. Communication was maintained in a timely manner either by phone or text message and staff were always quick to respond with information and feedback with regard to bookings/viewings and any feedback received.

Caroline · 24 November 2025

5/5

Trustpilot

Very happy with the service can’t fault it .

Emma came and gave me an appraisal on our home and advised us what to do, So the house is up for sale and we got our 1st viewer 2days later so very happy with the service can’t fault it.

Diana · 27 September 2025

Agent replied · 25 September 2026

Hi Diana, Thank you for taking the time to leave your 5-star review for Emsleys Garforth. I'm pleased to hear the team have been here to help from appraisal to viewings! Many thanks, James Marketing Manager

5/5

Google

Great service purchasing a property via Emsleys Crossgates. Friendly & helpful team that made the process stress free & efficient. Would definitely recommend.

Toni · 17 February 2026

Agent replied · 17 April 2026

Thank you so much for the brilliant 5-star review! We’re delighted that our Crossgates team made your property purchase such a smooth and stress-free experience. It’s always our goal to provide an efficient service with a friendly touch, so we’re pleased to hear you’d recommend us. Thank you for choosing Emsleys! Kind regards Samantha Marketing Manager

5/5

Trustpilot

Sherburn sale

Dealt with the sherburn in elmet branch. Great team of people. Involved mostly with 'carol' who was an excellent communicater & at a difficult time told me not to despair and hold on. Eventual success: super

Peter · 3 October 2025

Agent replied · 25 September 2026

Hi Peter, Thank you for taking the time to write your 5-star review for Emsleys and our Sherburn in Elmet team. I'm pleased to hear you've received great communication and assistance throughout from Carol. I hope we can help again in the future! Many thanks, James Marketing Manager

5/5

Trustpilot

I would like to thank Maria and all…

I would like to thank Maria and all staff at Emsley's for all their support and advice during the sale our bungalow in Rothwell. They were professional andcompassionate at all times.We would recommend them to anyone who needs to buy or sell a property

Michael · 24 December 2024

5/5

Google

Helen and more recently Natalie, worked very hard to secure a sale on our property. Viewings were plentiful and accompanied. Once a sale was agreed Natalie kept in touch with both us and our buyer with regular updates. Completed today and grateful for all Emsleys help

Amanda · 31 October 2022

Agent replied · 28 July 2023

Thank you Amanda for taking the time to provide us with a review of your experience, it is much appreciated!

5/5

Google

Worked with these guys as a Tenant for 3 years and all I can say is EXCEPTIONAL. Great service, attentive and always helpful. Will be using again in the future

Peter · 17 November 2025

Agent replied · 17 April 2026

We truly appreciate your 5-star rating! It’s been a pleasure managing your tenancy over the past three years. Thank you for recognizing our team's hard work and for your loyalty, we look forward to helping you again whenever you're ready. Kind regards Samantha Marketing Manager

5/5

Trustpilot

Excellent communication and service throughout

The communication was excellent, any time we went into the office we were always greeted with a smile from Hannah. We were given the information we needed and required to the best of their ability. They made what can be a stressful time seem effortless and smooth. A fantastic and knowledgeable service that was friendly, helpful and efficient. Thankyou Emsleys

Sheila · 4 November 2024

Agent replied · 26 December 2024

Hi Sheila,Thank you so much for taking the time to leave your detailed 5-star review!I'm so happy to hear Hannah provided an excellent service throughout your transaction.Thank you again and we hope to be able to help in the future!Many thanks,JamesMarketing Manager

5/5

Google

Great service. Would definitely recommend Natalie and all the team at the Crossgates branch.

Alison · 3 October 2024

Agent replied · 24 October 2024

Hi Alison, Thank you so much for your 5-star review. Myself and the team are so pleased you've received a great service from our Crossgates branch. Thank you again, James, Marketing Manager

5/5

Google

It is really a Pleasure working with you and appreciate your efforts in making this transaction a positive experience. The help and tips you provided throughout the process genuinely and always available for me to reach out to you. Kind, Gentle and very friendly people to work. Thank you very much for all the help and support in all these years.

Udhya · 24 September 2024

Agent replied · 24 October 2024

Hi Udhya, Thank you so much for taking the time to leave your 5-star review for our Lettings team! As a longstanding client of ours I am so pleased to hear you're still receiving the same Emsleys 5-star service. Thank you again, James Marketing Manager

5/5

Trustpilot

Where do I start

Where do I start ! It has been the most amazing and professional experience from start to finish. We have been treated with kindness and sensitivity at all times. The true star has to be Carol though without all of her chasing and determination right through to completion, for that we are very grateful 😄 anyone looking for a competent caring estate agents - look no further! Thank you to the whole team

Tracey · 3 January 2024

Agent replied · 22 March 2024

Hi Tracey,Thank you so much for leaving your glowing review for Carol and our team at Sherburn in Elmet. I pleased to hear Carol helped through out your transaction.Thank you and all the best

5/5

Google

The team at Elmsley’s was very professional and courteous offered a good service and would recommend to any new homebuyer or seller many thanks, D Bedford

David · 17 October 2025

Agent replied · 17 April 2026

Hi David, Thank you again for taking the time to leave your 5-star review for our Crossgates branch. … More

5/5

Trustpilot

Sherburn in Elmet team are fantastic!

Fantastic service from the Sherburn in Elmet branch. Emma handled my sale and purchase from start to finish and it was due to her expert handling of my purchase that I chose to use Emsleys to sell my property. Through the highs and lows of solicitor progression Emma was professional at every point and clearly motivated to get the chain moving. I only occasionally spoke to other members of the team but everyone was always friendly, quick to assist and helpful. I highly recommend and will approach Emsleys again for buying and selling in the future. Thank you!

S · 8 June 2021

5/5

Trustpilot

Outstanding Service from a Truly Professional Team.

I cannot recommend Emsleys Estate Agents in Garforth highly enough. From start to finish, the entire team were exceptionally professional, approachable, and incredibly easy to work with. Communication was clear and consistent throughout, and they always took the time to explain each step, making the whole process feel seamless and stress-free.

Ian · 15 December 2025

5/5

Trustpilot

Emsleys Estate Agents made the entire…

Emsleys Estate Agents made the entire process feel smooth and stress-free with their friendly and professional approach. The team kept me updated at every stage and always responded quickly whenever I had questions. Their guidance was clear, supportive, and genuinely helpful, making the experience far easier than expected. I’m truly satisfied with their service.

Tae · 15 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Emsleys Estate Agents Crossgates

How many reviews does Emsleys Estate Agents Crossgates have?

Emsleys Estate Agents's Leeds office has 165 reviews across two platforms: 91 on Google, 74 on Trustpilot.

What is Emsleys Estate Agents Crossgates's rating?

Emsleys Estate Agents Crossgates is rated 4.6 out of 5 across all 165 reviews, and 4.6 out of 5 on Google from 91 reviews.

Where is Emsleys Estate Agents's Leeds office?

Emsleys Estate Agents Crossgates, 35 Austhorpe Road, Leeds, LS15 8BA.

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