Trusted Agent profile · Leeds

Emsleys Estate Agents Crossgates reviews in Leeds

4.6

★★★★★ Excellent

173 reviews across 2 platforms

35 Austhorpe Road, Leeds, LS15 8BA

Emsleys Estate Agents's office in Leeds, at 35 Austhorpe Road, is rated 4.6 out of 5 across 173 reviews on two platforms, including 99 Google reviews rated 4.6.

Google logo

4.6 / 5

99

Reviews on Google

This office

Trustpilot logo

74

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

4/5

Trustpilot

Highly Recommend

Good communication Knowledgable staff

Kate · 1 October 2024

Agent replied · 23 October 2024

Hi Kate,Thanks so much for leaving your great review for our Emsleys team.I'm glad to hear how good the communication was throughout your transaction.Thanks again,James,Marketing Manager

5/5

Google

Recently sold my property with Emsleys and had a brilliant experience. Everyone was so helpful with any queries I had and keeping me updated throughout the process. Exemplary service from a knowledgeable and friendly team.

Leanne · 28 July 2022

Agent replied · 28 July 2023

Thank you Leanne - we are so pleased you had a great experience with Emsleys.

5/5

Trustpilot

Good and really helpful through the…

Good and really helpful through the entire process

Darsana · 22 August 2025

5/5

Google

Emsleys are great. Very efficient. Let us know promptly when there is a viewing. Give us feedback. They are a very well run estate agent

Amanda · 30 March 2023

Agent replied · 28 July 2023

Thank you Amanda for taking the time to leave your review. It is much appreciated. We are so pleased you were happy with your experience.

5/5

Google

Super helpful made selling our house so easy and stress free

Amanda · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Amanda for taking the time to provide your feedback. We are delighted to know you had a positive experience.

5/5

Google

Super helpful made selling our house so easy and stress free

Amanda · 28 February 2023

Agent replied · 28 July 2023

Thank you so much Amanda for taking the time to provide your feedback. We are delighted to know you had a positive experience.

5/5

Google

Excellent service would highly recommend!

Paul · 30 November 2022

Agent replied · 28 July 2023

Thank you Paul for your review! We are so pleased you would recommend us.

5/5

Google

Great service, very helpful.

Beata · 28 July 2022

Agent replied · 28 July 2023

Thank you Beata, for taking the time to leave a review for Emsleys, it is much appreciated. We are delighted that you had a positive experience!

5/5

Google

Excellent estate agent had no problems with their products or services that they provide.

Dennis · 28 July 2020

Agent replied · 28 July 2023

Hi Dennis, thank you for your great review. We're delighted you're happy with our service!

5/5

Google

We have been using Emsleys Estate Agents since 2006, happy with their service in buying as well as renting the home.

Arun · 29 July 2018

3/5

Google

The Rothwell branch couldn't handle property rentals in Rothwell, so had to travel to Seacroft. Very strange.

Mike · 29 July 2018

5/5

Google

Rating only, no written review.

Philip · 11 October 2025

Agent replied · 9 January 2025

Hi Philip, Thank you for leaving your 5-star review! James Marketing Manager

5/5

Google

Rating only, no written review.

Rolandas · 11 October 2025

Agent replied · 11 October 2026

Hi Rolandas, Thank you for taking the time to leave your 5-star review! I hope we can help again in the future, Many thanks, James

1/5

Google

Don’t answer calls. Not pleasant to deal with. Avoid.NegativeResponsiveness, Professionalism

Sub39h · 25 October 2020

1/5

Google

Rating only, no written review.

Hannah · 11 October 2024

Agent replied · 28 July 2023

Hi Hannah, I'm sorry to see your 1-star review. If you'd like to discuss any issues or problems with our Crossgates office please feel free to reach out to me directly to … More

1/5

Google

Rating only, no written review.

Chandra · 7 July 2023

Agent replied · 28 July 2023

We are disappointed to have received only 1 star on your rating. As we take customer service seriously, we have investigated to try and identify you as a customer but haven't been able to do so and as you have left no comments we have no way to understand how we can explain, rectify or improve your experience. If you would like to contact us directly to provide further information, we would be happy to hear from you.

5/5

Google

Rating only, no written review.

Ganapavarapu · 29 January 2023

Agent replied · 28 July 2023

Thank you for your star rating!

5/5

Google

Rating only, no written review.

James · 30 November 2022

Agent replied · 28 July 2023

Thank you for providing your rating of your experience with Emsleys Estate Agents.

3/5

Google

Rating only, no written review.

Tomas · 1 September 2022

5/5

Google

Rating only, no written review.

Vicci · 1 September 2022

Agent replied · 28 July 2023

Thank you Vicci for providing your positive rating for Crossgate branch! It is much appreciated.

5/5

Google

Rating only, no written review.

Simon · 28 July 2022

Agent replied · 28 July 2023

Hi Simon, thank you for your excellent rating - it's much appreciated.

5/5

Google

Rating only, no written review.

Andrew · 28 July 2022

Agent replied · 28 July 2023

Thank you Andrew for taking the time to leave your rating for the team. It is much appreciated.

5/5

Trustpilot

Very professional...

Rating only, no written review.

Angles147 · 1 July 2022

5/5

Google

Rating only, no written review.

Beverley · 28 July 2021

Agent replied · 28 July 2023

Dear Beverley, thank you for taking the time to leave a rating - it is much appreciated!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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