Trusted Agent profile · Leeds

Emsleys Estate Agents Crossgates reviews in Leeds

4.6

★★★★★ Excellent

173 reviews across 2 platforms

35 Austhorpe Road, Leeds, LS15 8BA

Emsleys Estate Agents's office in Leeds, at 35 Austhorpe Road, is rated 4.6 out of 5 across 173 reviews on two platforms, including 99 Google reviews rated 4.6.

Google logo

4.6 / 5

99

Reviews on Google

This office

Trustpilot logo

74

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

The team at Crossgates are excellent nothing is too much trouble to help along with the process.They give a very personal and professional service.

Paul · 11 October 2024

Agent replied · 24 October 2024

Hi Paul, Thank you so much for leaving your review for the team at Crossgates. We really appreciate you taking the time to do so, and I'm great to hear you received a great service. Many thanks

5/5

Google

We had a great experience with Emsleys whilst finding our first flat together. Really friendly office. Fast correspondence and informative. Thank you :)

Mia · 11 October 2024

Agent replied · 24 October 2024

Hi Mia, Thank you so much for leaving your great review for our Lettings team. We are so pleased you've had a positive time finding your flat. … More

5/5

Trustpilot

Love love love it it’s such a good…

Love love love it it’s such a good company it’s a realy kind company go there if you what to sell your house I insist it’s the best pls go there Thanks for reading this review Billy

Billy · 19 January 2024

Agent replied · 22 March 2024

Hi Billy, thank you for leaving your kind review for Emsleys Estate Agents! All the best, James

5/5

Trustpilot

Excellent service all round

Excellent service all round. Communication was also fabulous Thank you

Lynsey · 5 February 2026

5/5

Google

David & Natalie really helped us alot with moving into our new home! Really recommend using Emsleys! Thankyou :) x

Laura · 11 October 2024

Agent replied · 24 October 2024

Hi Laura, Thank you so much for leaving your review for the team at Crossgates. I'm pleased to hear both David and Natalie were on hand throughout. Thank you and all the best.

4/5

Trustpilot

Nice staff and good all round service

Mr · 25 February 2026

5/5

Trustpilot

Hannah,Natalie

Hannah,Natalie, David and Helen Were all happy to help and explain all the processes of selling a property.

Anne · 27 October 2024

Agent replied · 26 December 2024

Hi Anne,Thank you so much for taking the time to leave your 5-star review for Hannah, Natalie, David and Helen.I'm so pleased to hear they were help throughout the entire selling process.Thank you again,James,Marketing Manager

5/5

Trustpilot

Great staff

Great staff. Went above and beyond for us

Lane · 31 January 2026

5/5

Trustpilot

Helpful and friendly staff

Helpful and friendly staff, kept me fully informed throughout first class service

Mr · 19 November 2024

Agent replied · 26 December 2024

Hi Mr Waller,Thank you so much for your great review.Your 5-star feedback is amazing to see and I'm happy to hear you've been provided a great service throughout.Many thanks,JamesMarketing Manager

5/5

Trustpilot

Fantastic service …

Very friendly and helpful team very supportive throughout very smooth transaction

Mr · 27 November 2024

Agent replied · 26 December 2024

Hi Mr Goodall,Thank you so much for taking the time to leave your Trustpilot review.Thank you for leaving your great feedback for our friendly and helpful team.We hope to be able to help again in the future,Many thanks,James

5/5

Trustpilot

The team in the Sherburn In Elmet…

The team in the Sherburn In Elmet office could not be better. Following a bad experience with another estate agent the team were fantastic at reassuring us and supporting us with our house sale. The photos were brilliant along with a lovely brochure and write up. They are really proactive at booking viewings and getting the right people through the door. Once we had accepted an offer they then supported us right through the process of the sale as well. What a lovely bunch of people, could not have been happier with this experience.

A.Langton · 22 May 2022

5/5

Trustpilot

Trust pilot used the name disappointed a word I never wrote

Handled all aspects of the sale without issue and always polite and friendly

Disappointed · 8 November 2025

5/5

Trustpilot

They were really helpful great…

They were really helpful great communication keeping us informed throughout

Helen · 2 December 2024

Agent replied · 26 December 2024

Hi Helen,Thank you so much for leaving your 5-star review! We really appreciate you taking the time to do so.I'm glad to hear they team have kept you in the loop throughout your transaction.Thank you again.JamesMarketing Manager

5/5

Trustpilot

House sale

Great service, team was always in hand to discuss any questions

Martin · 28 October 2024

Agent replied · 26 December 2024

Hi Martin,Thank you for taking the time to leave your fantastic feedback!I'm pleased to hear the team were on-hand throughout.Many thanks,JamesMarketing Manager

5/5

Trustpilot

Very helpful so far with purchase of…woodland t

Very helpful so far with purchase of property from them

MR · 23 October 2024

Agent replied · 26 December 2024

Hi Mr Smith,Thank you so much for leaving your 5-star review for our Garforth team.I'm glad to hear how helpful our team have been!Many thanks,James

5/5

Trustpilot

Very professional

Very professional, responsive, informative and friendly.

Ashley · 11 December 2024

Agent replied · 26 December 2024

Hi Ashley,Thank you so much for leaving your 5-star review.It is fantastic to hear you have found our team professional and informative throughout.Thank you again for your kind review,JamesMarketing Manager

5/5

Google

A great team of friendly and knowledgeable and staff who helped ease the stress of my recent sale and purchase. They were always on hand to answer questions, reassure and keep me sane during the process. Thank you #teamcrossgates

Gail · 30 November 2022

Agent replied · 28 July 2023

Thank you for your feedback - it is much appreciated!

5/5

Google

Excellent service. Will definitely use Emsleys again. Thank you.

Matthew · 11 October 2024

Agent replied · 24 October 2024

Hi Matthew, Thank you for leaving your 5-star review for my colleagues at our Crossgates branch. I'm glad to hear you've received a great experience. … More

5/5

Trustpilot

Have found them most helpful

Have found them most helpful, patient and professional.

Stephen · 20 October 2024

Agent replied · 23 October 2024

Hi Stephen and Lorraine,Thank you so much for leaving your 5-star review.We really appreciate you taking the time to do so.Many thanks,James,Marketing Manager

5/5

Trustpilot

Top class Estate Agent (Rothwell…

Top class Estate Agent (Rothwell branch). The house we are currently in was up with Emsleys, nothing was too much trouble as they were doing the viewings and we went a fair few times to measure up etc. We've just sold the same house with them, very efficient & friendly from the off, within a day the house was on the market, excellent pictures too. Viewed and sold the next day! Great communication from the whole team.Well done Rothwell team.We would highly recommend.

TNico · 14 April 2021

5/5

Trustpilot

Staff are lovely

Staff are lovely. I felt they were really looking out of for me during what is a stressful time. Would definitely recommend.

Lyn · 25 May 2025

5/5

Trustpilot

My experience with them was pleasant.

Mathew · 7 September 2024

Agent replied · 23 October 2024

Hi Mathew,Thank you you for leaving your 5-star review! We hope to be able to help again in the future.Many thanks,James

5/5

Trustpilot

Had a great experience using emsleys

Had a great experience using emsleys. They were very helpful from start to finish when I was unsure what to do, would definitely use again. Thanks Paul.

Paw · 3 August 2021

5/5

Google

Excellent service from start to finish. Kept well informed the whole way through the process. Always available for questions or queries and went above and beyond on numerous occasions. Would highly recommend Emsleys.

Catherine · 30 November 2022

Agent replied · 28 July 2023

Thank you Catherine for your feedback - we are so pleased you had a positive experience.

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