Emsleys Estate Agents Crossgates reviews

★★★★★ 5/5

Google

My journey with Emsleys started with David, he did a fantastic job explaining the process and costs to get me on board. I was then guided by Hannah and Natalie who kept me up to date at every stage, both are a credit to the company, thank you so much.

Glen · 27 March 2026

★★★★★ 5/5

Google

Having dealt with many agents over the months in our search for a rental property I can honestly say that Emsleys in Crossgates were by far the best. They were very responsive, considerate and helpful. If you are looking for a good agent to use I can honestly recommend this office.

Lorraine · 24 September 2024

★★★★★ 5/5

Google

Emsleys were absolutely amazing in my house move. Wendy, Helen and Mark from Leeds office helped me every step of the way. You know that in house moves things that can go wrong will! Well, I was in a Cornish storm (4 days no electricity! thanks Eugene!) had to delay my house move when the van company's vans were vandalised for fuel thefts! we had to change our move in date three times! we travelled with a poorly cat, over 8 hours cross country, with the team in Leeds Emsleys offering assurances, assistance, and above and beyond what we would have expected, cheering us on all the way to check in and keys. The key check in was also great, and I was given a life saving bag of goodies! with all the boxes shoved in the van this bag of goodies was essential : toilet roll! coffee and tea and a bin liner too, so thoughtful. Finally we got home. Thank-you Emsleys for making a madding journey happier and for being there the whole way. You were amazing, and part of the grand quest and home coming. You will be remembered fondly. I highly recommend Emsleys !! V and her happy cat :)

Raven · 25 October 2022

★★★★★ 4/5

Trustpilot

Yes the meeting with Emma was very helpful very…

Yes the meeting with Emma was very interesting she explained everything I needed to know and some i thought was very interesting she explained the process that they would do things we found her easy to get on with and was very impressed. A plesent experience.

Paul · 28 November 2024

★★★★★ 5/5

Trustpilot

Emma was wonderful

Emma was wonderful. Exlained everything throughly and in a way that was easy to understand. Great service for the house valuation.

Lyn · 22 September 2025

★★★★★ 5/5

Google

Emsleys were absolutely amazing in my house move. Wendy, Helen and Mark from Leeds office helped me every step of the way. You know that in house moves things that can go wrong will! Well, I was in a Cornish storm (4 days no electricity! thanks Eugene!) had to delay my house move when the van company's vans were vandalised for fuel thefts! we had to change our move in date three times! we travelled with a poorly cat, over 8 hours cross country, with the team in Leeds Emsleys offering assurances, assistance, and above and beyond what we would have expected, cheering us on all the way to check in and keys. The key check in was also great, and I was given a life saving bag of goodies! with all the boxes shoved in the van this bag of goodies was essential : toilet roll! coffee and tea and a bin liner too, so thoughtful. Finally we got home. Thank-you Emsleys for making a madding journey happier and for being there the whole way. You were amazing, and part of the grand quest and home coming. You will be remembered fondly. I highly recommend Emsleys !! V and her happy cat :)

Victoria · 28 July 2022

★★★★★ 5/5

Trustpilot

Emsleys Crossgates were so professional…

Emsleys Crossgates were so professional and couldn’t do enough for me during my recent sale. I would highly recommend them to anyone looking to sell a property. Nothing was too much trouble

Customer · 8 March 2026

★★★★★ 5/5

Google

I would like to thank all the staff at Emsleys Crossgates for their help selling a property for me. Their professionalism throughout the process has been amazing. Keeping me fully informed and supporting me was greatly appreciated. I would definitely recommend them to anyone considering selling.

Daniel · 17 March 2026

★★★★★ 5/5

Google

Estate Agents generally don't have a great reputation but Emsleys have been brilliant every step of the way. Ours wasn't a straightforward sale in any shape or form, but all of them were professional and friendly and got us over the line.

Carol · 15 April 2026

★★★★★ 5/5

Trustpilot

How do you deal with a house Sale and Purchase. Go to one place Emsleys.

The whole process of Sale and Purchase was made so easy for us.

Christine · 15 October 2025

★★★★★ 5/5

Trustpilot

Assistance

Thank you Maria and colleagues for your help and advice

Customer · 19 October 2025

★★★★★ 5/5

Trustpilot

Id like to thank Helen Natalie and…

Id like to thank Helen Natalie and Emma.

David · 22 October 2025

★★★★★ 5/5

Trustpilot

Excellent communication

Excellent communication. Lisa & Amber provided regular updates throughout the process. Would recommend.

Jo · 18 September 2026

★★★★★ 5/5

Google

I would highly recommend Emsley’s estate agents if you require great customer service, very friendly and helpful staff, who may I add go above and beyond all expectations, and continually inform you of all necessary information.

Stephen · 19 November 2024

★★★★★ 5/5

Trustpilot

Thank you

Just wanted to say a huge thank you to Natalie, Hannah, Helen and David for their dedication in selling my home. They were always friendly, helpful and professional. Nothing was ever too much trouble and I was delighted with the service they provided. A fabulous team and a first class service making this an easy recommendation.

Darren · 13 April 2025

★★★★★ 5/5

Google

I cannot sing their praises enough. We sold with another estate agent in Nth Leeds and Emsleys Crossgates were far superior. Natalie and Ellia were our key people and we spoke to David who was always helpful. The team are so professional, efficient and knowledgeable. We had a tricky probate purchase but they navigated it easily. They are also very personable. Superb service. Thanks all.

Jeanne · 29 January 2023

★★★★★ 5/5

Google

I had the most helpful and outstanding experience with Wendy at Emsleys estate agent. At a time in my life where I felt very vulnerable and out of my depth feeling overwhelmed and disheartened by trying to find a property for me and my young child to rent alone, she made the whole experience stress free, gave me lots of assistance and support to go through the paperwork etc. She provided a professional, kind and exceptional service and I would highly recommend Emsleys to everyone I know looking to rent or let out a property. I will be forever grateful to the whole team there. Thank you.

Rebecca · 16 December 2024

★★★★★ 5/5

Google

The lady who showed me around Rockingham Way, Leeds was very helpful and wasn’t rushing me. She offered me to go back in the house for the second time to look round if I wanted and very friendly.

Kenneth · 26 July 2024

★★★★★ 5/5

Google

I cannot thank the staff enough at Cross Gates. Highly professional extremely informative we all know when moving how stressful it can be. The staff here went above and beyond they are a credit to Emsleys.

Mandy · 17 February 2026

★★★★★ 5/5

Trustpilot

Really helpful throughout the the whole…

Really helpful throughout the the whole process from viewing the property until the handover of the keys.All went smoothly. It was a team effort on be-half of Emsleys .

Hilda · 24 November 2024

★★★★★ 5/5

Google

Absolutely fantastic service from Helen and the team. They sold my house in less than a week from going up for sale and the support all along the way was excellent too! Genuinely can not recommend highly enough

Dave · 26 June 2024

★★★★★ 5/5

Google

My sister and I were very pleased with the service provided by Emsleys . We had our parents bungalow to sell. They had recently passed away so it was an emotional time for us. Helen Holdswortb viewed and valued the property. She was caring and very knowledgeable. We had every confidence in her. She took good quality pictures of the bungalow. The sale went through quickly and smoothly. Any queries we had were sorted out efficiently by Nathalie in the office. We would be happy to use Emsleys again if we have a property to sell in the future.

Alison · 24 September 2024

★★★★★ 5/5

Google

A very professional, friendly and helpful agent, always quick to help and respond to queries. We have been very happy with their service and would not hesitate to recommend.

Anne · 27 March 2026

★★★★★ 5/5

Trustpilot

Good contact

Good contact, quick follow up and smooth transitions

Customer · 17 August 2026