Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had house viewing with Olivia and she was great! Really kind and helpful and picked out houses that we really liked. Would definitely go back to this company for future lettings.
Caitlin · 16 December 2023
Agent replied · 13 June 2024
Dear Caitlin,
Thank you so much for taking the time to leave us such a wonderful five-star review! We truly appreciate your kind words about your house viewing experience with Olivia. Our team strives to provide exceptional service, and we are delighted to hear that Olivia was able to assist you with finding houses that you genuinely liked.
Your feedback means a lot to us, and we are thrilled to know that you would consider coming back to DEU Estates for future lettings. We aim to make the process of finding a home as seamless and enjoyable as possible, and it is fantastic to hear that Olivia's assistance made a positive impact.
If you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always here to help. Once again, thank you for choosing DEU Estates, and we look forward to serving you in the future.
Warm regards,
Parandeep
DEU Estates Team
★★★★★ 1/5
GoogleMoving into my third year house with a new estate agents has shown me how truly terrible deu estates were, they have absolutely no respect for students. If you are looking to sign with them I would seriously reconsider.
Connie · 17 June 2023
Agent replied · 16 June 2024
Hello,
Thank you for your response.
I am sorry to hear of your negative experience. I have looked back at the yoru property records and we do not seem to have any complaints logged other than the dscrepencies regarding the condition of how you left the property.
Please see below:
https://drive.google.com/drive/folders/1VP7TiQePi-jo99R7oysSMQIy9uzEt5Lx
If you would like us to investigate or look into this further; Please email lets@deuestates.co.uk
Thank you
★★★★★ 5/5
GoogleHad some viewings with Jas, very knowledgeable about the houses and nice and friendly.
Alice · 16 November 2025
★★★★★ 5/5
GoogleDefinitely deserves more than 5 star, found the perfect house for me and my partner Stuart was absolutely spot on, everything we said we was looking for he got us, went all the way and put out all the stops highly recommend thank you very much
Macauley-Joe · 18 June 2019
★★★★★ 5/5
GoogleDEU Estates made relocation a pleasant and stress-free experience. They were understanding, patient, honest and always fast when requesting information. Stuart dealt with our application, and was enormously helpful regarding enquiries. Fantastic service and very accommodating!
Gabrielle · 19 March 2025
★★★★★ 5/5
GoogleA well run and efficient letting agent. Danny was extremely quick responding to any queries and made the whole process a breeze. Having rented many properties all over the UK I would highly recommend DEU Estates to anyone looking for somewhere in Leeds.
Dominic · 17 June 2020
★★★★★ 5/5
GoogleOlivia was very friendly and polite when she helped me look for property. She was professional at all times and very helpful
Jonathan · 17 June 2023
★★★★★ 1/5
GoogleGot to be one of the worst estate agents i have come across. Spent over three years living in a bed sit in leeds. In march 2020 I had to go back home due to covid and paid full rent until August 2020. I left the flat as I wasnt using it. Had to leave very quickly got my stuff and allowed the landlord to rent early. When I asked for my deposit back I was stung by a deduction of 120 pounds for cleaning. What a RIP off and I will never use deu estates again.
Martin · 17 June 2022
★★★★★ 5/5
GoogleExtremely professional throughout. Olivia was extremely helpful and made every effort to ease the process. Top class customer service, speaks to you on your own level and is ready to give excellent answers to any questions you may have. Great staff, pleasure dealing with you!
Josh · 18 June 2019
★★★★★ 5/5
GoogleHad a short viewing with a really helpful member of staff named Jas. All of our questions were met with perfect answers and really allowed us to better understand what we were looking for. Very friendly and helpful staff I would recommend
Jole · 16 December 2024
★★★★★ 5/5
GoogleOlivia was lovely and so helpful!
Olivia · 17 June 2021
Agent replied · 16 June 2024
Hi Olivia,
Thank you so much for your review. We really appreciate you taking the time to do this.
Have a fantastic day.
Regards,
DEU Estates
★★★★★ 5/5
GoogleUsing Deu Estates has been one of the best experiences for letting agents and I've dealt with a lot! Moving to Leeds, they were reassuring, helpful, informative and helped with a few issues in the property instantly. Couldn't ask for anything better and will now only ever use Stuart and Deu Estates. Brilliant customer service and highly recommend!!
Jon · 14 June 2020
Agent replied · 13 June 2024
Hi Jon,
Thank you so much for your review. We really appreciate you taking the time to do this.
Have a fantastic day.
Regards,
DEU Estates
★★★★★ 5/5
GoogleJaskaran and his team have been immensely helpful with me and my pals, particularly as finding houses these days can be extremely stressful. DEU Estates have a great family feel to them and offer a very attentive service, I couldn't recommend them more!
Thanks Jaskaran!
Bill
William · 18 June 2018
★★★★★ 1/5
TrustpilotIf I could give a 0 I would
If I could give a 0 I would, honestly awful. Constantly woke up to random work men in our house and rooms whilst we were asleep, sometimes with no warning that they would even been round that day, wrong days given and never told if they needed to be in our rooms which was very frightening, especially being an all girl house. Surprise chargers put on us in person and felt intimidated into paying them. Really rude staff and awful houses, waited 6 months for them to sort our silverfish problem as they kept using the same stuff that wasn’t working for months.
Jamie · 6 May 2022
★★★★★ 5/5
TrustpilotI have had two experiences with this company and both were great
I had a viewing with Stuart on both days I had showings. He was extremely helpful and showed us multiple houses that fit our criteria. After contacting them again to get more viewings he helped me find a great house that was perfect for all of my group. He was very professional and answered any queries we had regarding the property and lease.
Isobel · 14 November 2023
★★★★★ 5/5
GoogleJasjeet was extremely wholesome and friendly. He helped me with everything needed and was very professional and skilled.
Karen · 21 August 2023
★★★★★ 5/5
GoogleThank you for being incredibly understanding with my situation, I truly appreciate it. Very thankful to Stuart, Jasjeet and the landlord.
Rock · 23 May 2024
Agent replied · 13 June 2024
Hi Rock Chen,
Thank you so much for your kind words and for taking the time to leave us a FIVE star review! We are delighted to hear that Stuart, Jasjeet, and the landlord were able to assist you during your situation. We strive to provide excellent service and it's always rewarding to know that our efforts are appreciated.
If you ever need anything else, feel free to reach out to us. Thank you again for choosing DEU Estates!
Warm regards,
Parandeep
★★★★★ 5/5
GoogleI’ve met stuart a few times an he’s always made me feel like a friend, he’s shown me around a few properties an I can personally say he’s got a keen eye for detail and will always look out for everything that suites my needs at the time. All around I’d love to see another young lad like Stuart show me around my student accommodation in the future.
James · 14 June 2023
★★★★★ 5/5
TrustpilotExperience
The staff was helpful full in person. Jas, Emma and Stuart help through the paperwork. Very kind staff
Aditi · 30 August 2025
★★★★★ 5/5
GoogleHad some great viewings with Stuart today. What a man!
Dubstandards · 16 November 2025
★★★★★ 5/5
GoogleJas was super helpful and friendly, made the process of signing completely painless!
Sara · 16 November 2023
★★★★★ 3/5
TrustpilotViewing a nightmare
We viewed a basement flat with serious problems. The estate guy said it wasn't the best but in Jan this is late in the rental season. It was obviously uninvested in for decades. Nasty walls, cracks and prison bars. He tried to rush sell on this was the only one bed flat of this quality and sell in less than a day. I got everyone to chill for a day. Just found an amazing 1 bed flat with alarm, no issues, private parking and £20 a week less than that hole. Be careful where you rent and don't believe people that push you to sign.
Emma · 19 January 2022
★★★★★ 2/5
GoogleKinda difficult to deal with very tough for uni students to rent property through this estate
Abdul · 26 July 2024
Agent replied · 25 August 2024
Hello, Abudul,
Sorry to hear this. We do ask for guarantors for our properties; however we do have other options if this is not possible. If you would like to discuss, please give us a call 01132751010 - we would like to asist if we can.
★★★★★ 5/5
GoogleWent for a viewing with Jaz who was great, very friendly and easy to talk to. Showed me properties that fit what I was looking for
Caroline · 16 December 2023
Agent replied · 13 June 2024
Hi Caroline!
Thank you so much for taking the time to leave us such a wonderful review! We truly value your feedback. Our team member Jaz is thrilled to hear that you had a great viewing experience with them. We pride ourselves on providing excellent service and it's always a delight to know that we've been able to meet your expectations by showing you properties that fit your requirements.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help!
Warm regards,
Parandeep
Office Manager at DEU Estates
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