Trusted Agent profile · Leeds
★★★★★
895 reviews across 2 platforms
2-3 Cherry Tree Walk, Leeds, LS2 7EB
Bridgfords's office in Leeds, at 2-3 Cherry Tree Walk, is rated 2.6 out of 5 across 895 reviews on two platforms, including 451 Google reviews rated 3.1.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
1/5
GoogleUnprofessional, unorganised, the chubby lady who sits near the entrance just good at drinking coffee.NegativeResponsiveness, Professionalism, Value
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleCraig Owen Lewis - He is such a good professional , most helpful. Good Work Craig.PositiveQuality, Professionalism
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe guys at Bridgfords were extremely helpful with both our sale and our onward purchase / mortgage. Really nice folks and made the whole process pretty much stress free!
Thank you Ben for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
5/5
GoogleFound me a studio flat to rent for 500 with no deposit. I got help from catherine, joshua and aaron. Thanks guys
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleHad a viewing with joe and stacey. So nice to be shown round by someone who actually speaks. Many estate agents wont say anything at all.
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
5/5
GoogleI've rented my flat with Bridgfords Leeds for years, they have always been friendly and helpful and great at getting tenants, in 17 years I've never had a void period.
Hi Andrew, thank you for taking the time to leave us a 5* review, it is greatly appreciated! It's fantastic to see that you have received such great service. Many thanks, Bethany
1/5
TrustpilotActively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
1/5
GoogleVery unprofessional. Did not show up to viewing appointments on a number of occasions. This was the Leeds City Centre branch
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleRepresenting a greedy property owner and making the situation far worse through their negligence. Often ignored communication, or terribly slow. Failed to deliver on what they said so many times.
I am really sorry you feel you have not had a great service experience with us and that you feel you have been ignored by us. I never like to hear one of our customers has not been provided with a service they are happy with and I would always like the opportunity to put things right however I can see you have now vacated the apartment you rented with so sadly all I can do is say I am genuinely sorry we are and I am sorry I am now not able to make things right. I would very much like to speak with you if only to apologise so I shall call you but please feel free to call me anytime. Kindest Regards
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
5/5
GoogleGreat experience with Bridgfords. Easy & quick, my bf and I have viewed and moved to the new place in less than 3 weeks. Highly recommended !
Thank you Adele for your 5* review, I'm pleased to hear that you had a good experience with Bridgfords. All the best, Mike.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
GoogleThank you for your distinguished efforts and interaction in answering all inquiries and especially thankful among the female employees Kelly and Carrie 👍🏼👍🏼✔️✔️🔝🔝 …
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleWhat a thoroughly professional service - the staff were great and went out of the way to help I can’t recommend them enough Chris
Hi Chris, thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
5/5
GoogleGreat service. Elliot helped make the service quick and easy for me and was there for support before, during and after moving into my new home.
Thank you Josh for recognising our hardworking and dedicated property expert, Elliot, with your wonderful 5* review. Kind regards, Scott.
5/5
GoogleBridgfords have been excellent throughout our experience of buying! By far the most friendly and helpful staff I've dealt with at estate agents! Would highly recommend.
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
5/5
GoogleFrom start to finish the service we received was top class. A very personable but professional team, couldn’t recommend them enough. Steve T
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
5/5
GoogleSold my Leeds flat through Bridgfords and couldn't be happier with the service, especially compared to other agents in the market. Would recommend.
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Leeds office has 895 reviews across two platforms: 451 on Google, 444 on Trustpilot (across the whole business).
Bridgfords Leeds is rated 2.6 out of 5 across all 895 reviews, and 3.1 out of 5 on Google from 451 reviews.
Bridgfords Leeds, 2-3 Cherry Tree Walk, Leeds, LS2 7EB.
