Trusted Agent profile · Leeds
★★★★★
895 reviews across 2 platforms
2-3 Cherry Tree Walk, Leeds, LS2 7EB
Bridgfords's office in Leeds, at 2-3 Cherry Tree Walk, is rated 2.6 out of 5 across 895 reviews on two platforms, including 451 Google reviews rated 3.1.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
4/5
GoogleBridgfords have been managing my Leeds apartment for two years and I am very satisfied by their professional service. Their Property Manager Danielle Melia contacted me recently to update me on my rental property and assured me that the flat is regularly inspected.I was pleased that she wanted feedback on the service and took immediate action regarding any suggestions I made.
5/5
GoogleHelpful and accommodating staff, excellent: timely and clear communication and friendly approach.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a wonderful experience with Bridgford with a hassle-free tenancy..All my issues were dealt with promptly..No complains...Cheers guys and keep up the good work..👍👍 …
Thank you Banhi for your fantastic 5* review of our dedicated team. It is great to see that any issues were dealt with promptly and that you had a hassle-free experience. Best wishes Emma.
5/5
GoogleExpert knowledge of the Leeds property market. The whole of the Bridgefords' team have been extremely professional and accommodating. I could not recommend them enough.
Hi Brian, thank you for your 5* review of our dedicated Bridgfords team in Leeds. It is fantastic to read that the team provided expert knowledge of the local property market, were extremely professional and accommodating. Kind regards Emma
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
5/5
GoogleLovely, professional service. They cannot do enough to help and I have moved into two flats with them. I thoroughly recommend.
Thank you for your kind comments and wonderful 5* review! Best wishes, Scott (Customer Relations)
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
1/5
GoogleWe had a confirmed appointment for a viewing (sales) and they never came. Pregnant with a toddler waiting their highness for 30’ and they don’t reply on the phone. Unprofessional
5/5
TrustpilotBridgfords burnley
Excellent service from friendly staff at bridgfords burnley. Kept informed every step of the way.Dealt with any query instantly and went out of their way to help.
1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
1/5
GoogleProbably one of the worst agents in Leeds area. Straight rip off. STAY AWAY.
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleHave a property with them! Nothing gets fixed and now anyone can walk into our flat as they haven't fixed out door
Good morning, Sorry to hear this. However we would like to thank you for bringing this to our attention. Please be assured that we take all feedback very seriously and this will be forwarded on to the correct team. Many thanks
5/5
GoogleVery helpful agency, kept me updated regularly and very professional. It all makes a big difference when buying a property.
Thank you Alex for your wonderful 5* review. Best wishes and i do hope you are now settled in your new home. Kind regards, Scott
1/5
GoogleGet your wallet ready, they charge 400£ in feed (plus normal bond and rent) to rent an 325£ flat!!! Scary!! 😲 …
Good morning, Our fees are standard no matter what the rental price of the property, as the services themselves do not change regardless of the rent amount. You should have been provided of a breakdown of the fees and the services they relate to and if you have any queries over these we will be happy to talk to you about them if you would like to call or pop into the office. I am sorry if this was not explained to you when you applied for the property, as they are detailed both online and inside our office. With many thanks, Bridgfords
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Leeds office has 895 reviews across two platforms: 451 on Google, 444 on Trustpilot (across the whole business).
Bridgfords Leeds is rated 2.6 out of 5 across all 895 reviews, and 3.1 out of 5 on Google from 451 reviews.
Bridgfords Leeds, 2-3 Cherry Tree Walk, Leeds, LS2 7EB.
