Bridgfords Leeds reviews

★★★★★ 3/5

Trustpilot

Bridgford Didsbury was ok

Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies

Douglas · 8 June 2017

★★★★★ 1/5

Trustpilot

I want to let you know that I am…

I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.

Daniela · 4 February 2021

★★★★★ 1/5

Trustpilot

Terrible customer service, will happily take your deposit but never give it back

Terrible customer service. Been waiting over a month for my deposit back after getting the checking out report (which came back fine) keep getting told it’s the landlords fault. Will be seeking legal advice and charging them the deposit, legal fees and their standard late payment fees as detailed on there account if I was to have paid my rent late (which I never did)

Megan · 27 July 2020

★★★★★ 5/5

Trustpilot

I have an amazing experience with…

I have an amazing experience with Bridgfords sale , in special with Caroline Edwards, wich was very receptive and help us to move in our property as soon is possible ! Thanks very much and i will recomend Bridgfords sale for rent or sale your house 😊

Tudor · 21 March 2023

★★★★★ 5/5

Google

On using Bridgfords Leeds I was a bit apprehensive with how the lettings market is and the ups and downs involved, but from my first call to Carrie, who is polite and awfully helpful, they put my worries to the back of my mind with a professional and cheerful service, I couldn't recommend them enough for assistance in renting/letting a property. I will be a returning customer, that is guaranteed.

Aidan · 14 June 2017

★★★★★ 1/5

Trustpilot

Unprofessional

I called Bridgfords this morning to book a viewing on a house added to rightmove today. I was passed to Steph who started the conversation with "whats happened now" ?????? She was reluctant to book a viewing so i didn't. Rude, abrupt & unprofessional. Id suggest not talking to people like you know them and do your job which is booking viewings.

Natalie · 26 February 2021

★★★★★ 1/5

Trustpilot

Terrible customer service

Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.

Jason · 23 March 2024

★★★★★ 1/5

Trustpilot

Worst estate agents I've used

Bridgfords Newcastle are unorganised and only tend to communicate with you when it is in their interest. They can be very difficult to get hold of once you moved in.They charge a fortune to renew the tenancy and remain in the property then when you decide to move out of the property, they charge if you need a reference from them for your new property.Would definitely not recommend!

Hannah · 5 December 2018

★★★★★ 1/5

Google

Nobody show up for the viewing and I was unable to reach anyone at the office as all their lines were busy

Henrientta · 13 June 2022

★★★★★ 1/5

Google

Let themselves into your rental property and good luck getting in touch with them to get your deposit back , landlords avoid

Josh · 13 June 2022

★★★★★ 5/5

Google

Couldn’t have been more impressed with Carrie in the sales team. She is extremely knowledgable, smart and reactive and was always prepared to go the extra mile to help get the sale through. Highly recommend!!

Ellis · 14 June 2019

★★★★★ 5/5

Google

Joe Wilson, was excellent in providing me with apartments that fitted both my requirements and my budget. Great service, fast and efficient.. very happy with the service Joe has given me, credit to the business.

Andy · 14 June 2019

★★★★★ 1/5

Google

Very unprofessional- made remarks about me and was just very smug. I was seriously suprised im in Uk. Literally avoided any properties with this agency out of principle.NegativeProfessionalism

Rendijs · 13 June 2021

★★★★★ 5/5

Google

Wonderfully helpful staff. Nothing was too much of an issue. Thankyou for making what would of been a incredibly difficult task of selling/buying a house so easy and stress free! Thankyou again

Gemma · 13 June 2020

★★★★★ 1/5

Trustpilot

If I could give zero stars I would

If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.

Tracey · 18 December 2020

★★★★★ 5/5

Trustpilot

I had best service

I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.

Neo · 28 March 2024

★★★★★ 1/5

Trustpilot

Such a pain from start to end

Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.

Peter · 31 August 2020

★★★★★ 1/5

Trustpilot

Waste of time!! Don't use them

Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.

Asif · 16 September 2022

★★★★★ 1/5

Google

Don't know how to answer a phone or respond to voicemails.

Rob · 13 June 2023

★★★★★ 1/5

Google

Very very bad service ... Please don't take renting from Bridgfords.

Balasankar · 13 June 2023

★★★★★ 1/5

Trustpilot

Don’t trust them with money

I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people

Amal · 25 June 2022

★★★★★ 1/5

Google

Worst estate agents in Leeds. Arrange to meet at the property and they don't turn up. Very unprofessional service.NegativeProfessionalism

Sid · 13 June 2022

★★★★★ 5/5

Google

The Leeds office were so friendly and helpful! They were on hand to answer any queries and went above and beyond. I’d definitely recommend them and will use again in the future

Debbie · 14 June 2019

★★★★★ 1/5

Trustpilot

What a disgusting company

What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!

Dave · 19 March 2018