Trusted Agent profile
★★★★★
895 reviews across 2 platforms
2-3 Cherry Tree Walk, Leeds, LS2 7EB
Bridgfords's Leeds office at 2-3 Cherry Tree Walk is rated 2.6 out of 5 across 895 reviews on two platforms, including 451 Google reviews rated 3.1.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleGreat service, everything went smoothly. we were kept up to date on all progress throughout the purchase, would highly recommend.
Thanks Alex, for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Bridgfords and the team at Leeds. Best of luck with settling into your new home. Many thanks, Sarah.
1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
1/5
GoogleTerrible experience, zero professionalism.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
GooglePoor phone assistance
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleService is excellent, helped us from start to finish! Cannot recommend them enough.
Thank you for the amazing 5* review and recommendation. Best wishes, Lucy
5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
1/5
TrustpilotStockton Heath
Stockton Heath. Review and photos to follow at close of business Friday.
5/5
GoogleVery impressed with the sales team. They were very informative and helpful throughout the process!
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
1/5
GoogleIncapable of providing good service to tenants. Avoid them. Spend your money elsewere.
Thank you for taking the time to leave this review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
1/5
TrustpilotAvoid at all costs
Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in
5/5
GoogleThanks for helping me, and you are a great staff
Thank you for your 5* review!
1/5
TrustpilotDreadful
Dreadful. Jesmond branch. Need to vet landlord as landlord pulled out 4.30pm day before moving date. The agent assured immediate refund which took 3 days. Inefficient, poor service, poor availability of anyone in the lettings department and, poor organisation. Save yourself heart ache and avoid bridgfords
1/5
TrustpilotNever choose them
Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent
1/5
TrustpilotFailed to turn up to our appointment in…
Failed to turn up to our appointment in the morning, so we rebooked for later that day in their Leeds office. They failed to turn up AGAIN!! Completely wasted our time and weren’t even apologetic. Useless, stay clear if you don’t want your time wasted
5/5
TrustpilotBrilliant Bridgfords
I had a fantastic experience with Bridgfords in Bamber Bridge from beginning to end. The whole team were friendly, experienced and enormously helpful and supportive through my process as a first time buyer. Thank you Bridgfords!
1/5
TrustpilotWorst customer service ever
Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt
1/5
TrustpilotWARNING
WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.
1/5
GoogleUnresponsive.hidebound and arrogant. I would never recommend them.
Hi Bill, I am sorry that you feel this way. Should you wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott
1/5
TrustpilotThe worst agency I have worked with
The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Leeds office has 895 reviews across two platforms: 451 on Google, 444 on Trustpilot (across the whole business).
Bridgfords Leeds is rated 2.6 out of 5 across all 895 reviews, and 3.1 out of 5 on Google from 451 reviews.
Bridgfords Leeds, 2-3 Cherry Tree Walk, Leeds, LS2 7EB.
