Bridgfords Leeds reviews

★★★★★ 1/5

Google

Absolutely useless. Called 3 times only to be hung up immediately every time. Followed up with an email which was completely ignored - I simply wanted to arrange a viewing. Their horrendous reputation is well earned and the fake reviews referencing Alia are just embarrassing.

Jonny · 13 June 2023

★★★★★ 5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren · 5 June 2023

★★★★★ 5/5

Google

My wife and i have been searching the area of leeds to rent a house. We came across Bridgfords and they couldnt have been more helpful. We had lots of questions with it been our first time. All the staff made the effort to greet us. They helped by pointing us in the right direction. Now, we will have our first home together. Thank You

Robsax5050 · 13 June 2020

★★★★★ 5/5

Google

Very good experience with Bridgfords. Even though I was not able to locate the property on my own, Jack (one of their agents) came and find me and showed me the property. I decided to proceed with the application and Jack actioned on it right away. As a result, I got an answer from the Landlord 1h later. Jack (Bridgfords) was very professional and efficient!

Ana · 13 June 2020

★★★★★ 4/5

Google

At the beginning I had some problems but as soon as I spoke with Jennifer she perfectly solved everything, again thanks Jen!

Matteo · 14 June 2017

★★★★★ 5/5

Google

Alice from Bridgfords was very helpful through the entire process and couldn't be more happier. Thanks agin Alice.

Dunkemgood · 18 November 2024

★★★★★ 4/5

Google

Craig was professional and helpful :)PositiveProfessionalism

Ibrahim · 13 June 2022

★★★★★ 1/5

Google

One of the worst letting agencies in Leeds. Horrible experience. Its not advisable to reach them in case if you are looking for house/apartment. I have been put on hold for a week post the viewing and finally the apartment was handed over to someone else and which has not been communicated me until i call them.Also the application fees quite high while comparing with other agencies.

Murali · 14 June 2019

★★★★★ 5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah · 28 January 2023

★★★★★ 5/5

Google

Professional, responsive and diligent service from Debbie and Kian re: my property purchase. Thank you.

B · 13 December 2024

★★★★★ 1/5

Trustpilot

I would not recommend using Bridgfords…

I would not recommend using Bridgfords based on my recent experience.

Simon · 9 January 2026

★★★★★ 5/5

Google

hi, alia , daial, hasan and jack I would like to extend my thanks and gratitude for what you have done for my daughter Aisha, and this company has the right to be proud of you.

Ahmedshahasan · 15 November 2023

★★★★★ 5/5

Google

Josh was very helpful

Liam · 13 June 2022

★★★★★ 1/5

Trustpilot

DO NOT USE THESE!!!!

DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.

Gemma · 16 November 2022

★★★★★ 1/5

Google

I wouldn’t list my property with them. They don’t answer the phone or return call. Very bad business for people who have listed thier property with you.

Chris · 13 May 2024

★★★★★ 1/5

Google

My advice is literally just. ..stay away from the Bridgford agency and save yourself the stress and heartache and go elsewhere.Verbal agrements are ignored, repairs and promises are not upheld..dont sign anything with them..This agency is a disgrace.

Susanne · 16 September 2023

★★★★★ 1/5

Google

Outrageous "service". I was a tenant for 24 months and had broken furniture and mould , present from the start of my tenancy right up to the end. And then they attempted to deduct the cost of the furniture from our deposit. Which they have withheld longer than the law permits. Staff seem clueless. And their only interest is stealing from you. Avoid at all costs

Elliot · 14 June 2018

★★★★★ 5/5

Google

A very big thank you to Helen B who has been so friendly, helpful and efficient in assisting me with viewing and placing an offer on my first home. Good communication is so important to me and the service I've received from Helen at Bridgfords has been marvellous - thanks again!

Amanda · 14 June 2017

★★★★★ 1/5

Trustpilot

Absolutely disgusted with this place

Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!

Rachell · 31 October 2022

★★★★★ 1/5

Google

Completely disorganized team If you agreed with them to get a viewing, then know that they simply may not come without any information about cancellation. The letting department can't be reached by phone. Not recommended

Pavel · 15 November 2023

★★★★★ 5/5

Google

I can confidently say that without Debbie’s support the sale of our flat would not happen. Very helpful agent, good communication and professional service. They managed to find the buyer very quickly.

Katarzyna · 14 January 2024

★★★★★ 3/5

Google

+ The property manager was helpful when I said I wanted to move out before the contract end date. I was also very pleased with the repairs service. - However when it comes to deposit and rent I overpaid - it's been almost 6 weeks and I am still chasing it (I've asked about it 4 times).

Sofia · 13 June 2021

★★★★★ 5/5

Trustpilot

Thank you to Danielle and the team for…

Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best

Michael · 2 December 2020

★★★★★ 1/5

Trustpilot

These agents act like robots

These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents

Ken · 3 September 2022