Bridgfords Leeds reviews

★★★★★ 5/5

Google

Honestly these 5 stars go to Aaron Ewan rather than Bridgfords Leeds. He is amazingly capable and turned a bad experience (that would resulted to a review of 1-2 stars max) into a very positive one. Very responsive, very professional and always there to sort out problems that seemed unsurpassable. Do try to talk-to/ask-for him when in the Bridgfords Leeds office.. Your best choice by far.PositiveQuality, Professionalism

Nikolas · 13 June 2021

★★★★★ 1/5

Google

Most unprofessional behaviour by the agent, they keep you waiting for a viewing, and when ask the agent on call to let you in they shout and cut the call on your face. Bad experience

Aashray · 22 May 2024

★★★★★ 1/5

Trustpilot

Sadly I won’t go into details but had a…

Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,

Greg · 25 January 2026

★★★★★ 4/5

Trustpilot

I would like to express my heartfelt…

I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.

Mohan · 29 July 2023

★★★★★ 1/5

Trustpilot

Leeds branch

Leeds branch, absolutely awful, unprofessional, unethical. I could go on. They should be ashamed of the callous way they treated my daughter and her partner. Credit check complete, told they could move in today. They hired a van and packed all belongings including furniture and pets. On the way up the motorway they were told there might be a problem. Things unfolded, numerous phone calls and eventually they were told the landlord wasn't happy to rent to them any more. They were left with a rental van which had to go back to London, a mountain of belongs and pets, but nowhere to put it all, I can't concieve of treating a fellow human being in this way. Don't use this agent

Moira · 18 July 2023

★★★★★ 1/5

Google

Most unprofessional staff ever. Moved out from an apartment in july, still waiting for my deposit back. Management is ignoring my calls and emails. So frustrating.

Lauri · 14 June 2018

★★★★★ 1/5

Trustpilot

I was interested in a bungalow showing…

I was interested in a bungalow showing Bridgfords Northallerton Branch as the agents.Two weeks of daily phone calls brought the same recorded voice, "All our agents are busy, leave etc., etc.," which I did - NOTHING - No response of any kind.Send a detailed message on their query form, result- NOTHING.If I was a Seller, and not a Buyer, I would, after reading results on Trust Pilot, never,ever, use them.I am still interested in this bungalow, but, apart from going to the people directly, I can only wish them luck in EVER selling through Bridgfords, unless this is already sold, and they are "too busy" to mark this property as so!Very disappointed, as I registered with them and still never heard anything.The saga continues.....

Christine · 7 July 2023

★★★★★ 1/5

Trustpilot

Happy to waste your time

Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.

Ellen · 6 July 2023

★★★★★ 5/5

Trustpilot

Great experience with Luke Squirrel

I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !

Olamide · 5 October 2022

★★★★★ 5/5

Google

I want to start with saying thank you to Hassan Mahmood and to every one else how help me thank you.

Craig · 13 June 2020

★★★★★ 4/5

Google

A very big thank you to Danielle Melia, my property manager. Danielle has been extremely helpful during my move and after. Moreover, she was extremely swift on my requests and issues with the flat, having everything taken care of within the first week! Lovely to see a letting agent that actually care about their tenants. Very much appreciated! Thanks

Emily · 15 June 2015

★★★★★ 5/5

Google

I was struggling to find a nice property in Leeds for about a month before I contacted Bridgefords. From the moment Nathaniel answered the phone I felt like his first priority. He managed to find me a lovely waterfront property within my price range in under a week, i couldn't believe it! Great speedy and effective service. I would recommend using Bridgefords to all my friends.PositiveProfessionalism

Joseph · 9 January 2021

★★★★★ 5/5

Google

Kelly has been really good at sorting and fixing any little problems very quickly and professionally

Shannon · 13 June 2021

★★★★★ 5/5

Google

It would say I am with Bridgfords from last 5 years as a tenant. They are the best in Leeds. Any problem, just raise it online and from there it will be well taken care off. I left 1 month early from my contractual date and once the apartment occupied, I was refunded my amount. Indeed they are professional and one should be in regards of there work.

Rohit · 13 June 2020

★★★★★ 4/5

Google

Having moved from Glasgow and trying to look for a place to rent in a short period of time. My advisor Gabrielle was very efficient in cluster booking viewings that met my requirements and keeping an eye out for other properties that were available later on that month. She handled all my queries and more. Would recommend!

Jaskaran · 14 June 2017

★★★★★ 5/5

Google

Since taking over as our property manager, Steve has made the whole rental process really smooth. From ensuring any reported issues were resolved swiftly and in full, to taking time and ensuring we fully understood the processes relating to ending our tenancy, he made sure we didn't have to worry. Additionally, he went above and beyond to ensure we reached a fair conclusion with our landlord as we moved out.

Jamie · 14 June 2019

★★★★★ 1/5

Google

What is unacceptable is the shady tactics these people use to conduct business because they sell the worst properties with the worst landlords. The branch manager here needs to be fired if the higher management have any hope of repairing customer trust.

Junior · 16 October 2023

★★★★★ 5/5

Google

I had a viewing with dale, who was very helpful and thoroughly answered all my queries. He also provided me with all the information I needed. I am very happy with the service bridgfords provide

Nevernosam · 14 March 2024

★★★★★ 1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra · 27 April 2023

★★★★★ 5/5

Google

Very helpful during the start of the covid outbreak Answered all emails and help me move house thanks Kelly

Jack · 13 June 2020

★★★★★ 5/5

Google

Great and smooth service from Alice Greenwood. Thank you very much for the clear and prompt communication.

Omar · 3 January 2025

★★★★★ 1/5

Trustpilot

The worst experience I have ever had…

The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.

Simona · 4 March 2024

★★★★★ 1/5

Google

Can’t say I’ve had a particularly good experience with any estate agents in Leeds, but Bridgefords hands down take the award for most incompetent. Told me several times they didn’t have my key, went searching through past tenants, landlord etc, eventually they decided they did have it they just hadn’t labelled it... this is just one of the many ridiculous things that happened while being a tenant with them.

Jonathan · 14 June 2019

★★★★★ 5/5

Google

My husband and I recently bought our first home through Bridgfords and had a very positive experience. The sales and mortgage advice team were extremely helpful and responsive throughout the process and I would definitely recommend their services to others. In particular, Emma in the mortgage advice team was exceptional - she was always prompt to respond to e-mails and kept us informed of progress every step of the way.

Jenni · 25 October 2018