Accord Lets Leamington Spa reviews

★★★★★ 5/5

Google

As a landlord Accord Let’s have been very helpful in managing our properties over the past 10 years plus. Communication with myself and the agents especially Kam and Sharon in the Leamington Spa branch has been very professional. I would highly recommend Accord Let’s

Jas · 12 June 2019

★★★★★ 2/5

Google

What can I say about Accord Lets. It is a never ending disappointing story. I can safely say that I would never use them again, even if every other estate agents in Leamington closed down, I would rather change location. It all started when we first moved in. They immediately had a problem with the fact that we were PhD students, they instantly stereotyped and refused to allow us to sign a 1 year lease in case we didn't pay our rent (cumulatively, we earned 26 thousand a year tax free), my friend offered to pay all rent up front, but it wasn't good enough. We were forced to sign a 6 month lease, where after 6 months they would assess whether they would allow us to stay; obviously moving in the middle of the year would be an absolute nightmare for us. But we liked the flat so we decided to do that. Another blow- because we were "students" we had to pay DOUBLE the normal deposit. Over 1300 for 2 people. Plus 3 months rent up front. That was a whopping 3 grand in one day. On top of admin fees, of course. 6 months later, we had to pay another 300 pounds in "admin fees" to extend our contract another 6 months. When we moved in, the landlord "forgot" to furnish a supposedly "furnished" flat. Accord said to me"you can buy the furniture and the landlord will pay you back". After 3 grand, how are we supposed to afford to fully furnish a flat? We had to sleep on the bare floor for 2 days until we decided to move back home. We were given 50 pounds compensation, and didn't have furniture for 3 weeks- we paid 550 pounds to not be able to live in the flat. As soon as we moved in we noticed a damp problem. It worsened and worsened, I had to send environmental health round to prompt accord into advising the landlord did anything about it. I called and e-mailed twice a week, and received nothing apart from "we have passed on your comments to the landlord". I came into Accord with piles of ruined mouldy clothes, in tears, and it still took a further 3 months to get the damp fixed. I lost over 300 of clothes from the mould, because it wasn't fixed when it should have been. I'm now ill from breathing in mould spores and on medication, and they refuse to compensate me, stating "you could have moved". That's not the case, we had already signed a lease. I'm out of pocket and have health problems as a consequence of this flat. They also rented out the flat with a private parking space. What they failed to say was that it was a SHARED parking space. Everyone who moved into the block of flats was told the same thing and all thought it was theirs, and consequently people were fighting over its use because they thought it belonged to them, when it did not. When my house mate moved out, she needed a reference for her new house. They charged 25 pounds for it, but didn't do it for THREE WEEKS. Which meant that she could not move into her new house, paying rent for not being able to live somewhere. Accord lets are RUDE, useless and incompetent. I advise anybody considering renting through them to THINK AGAIN. They're immoral and will rip you off and bleed you dry.

Justine · 13 June 2013

★★★★★ 5/5

Google

This will be second time we have used Accord - On both occasions the service has been very personal and they offer a very transparent, genuine and friendly service. They seem to offer a good balance between acting in the best interests of both the landlord and tenants. Maggie showed us around the latest property, and she was a pleasure to deal with. Thanks

Scott · 14 October 2023

★★★★★ 5/5

Google

Recommended. Thanks Elsie Hewitt for the support and smooth process

Lakshmana · 18 June 2025

★★★★★ 5/5

Google

Review is for Maggie who conducted our property inspection. She was friendly, understanding and professional. Hassle free inspection and helpful.

Bradley · 11 June 2023

★★★★★ 5/5

Google

Accord by far the best experience I have had being a serial Tennant for many years. All members of staff had fantastic knowledge and kept me updated all through the process, especially Jake who negotiated the deal and moved me into the property.

Alex · 12 June 2019

★★★★★ 5/5

Google

We used Accord Lets to find our next accommodation in Leamington, and they were great! In particular Elsie was very helpful, showing us around the properties and helping us through the applications!

Cam · 26 July 2024

★★★★★ 5/5

Google

I am absolutely thrilled with the exceptional service I received from Maggie. On the day we were ahead of time and asked to move up the viewing and she gladly accommodated this and arrived promptly. Her effective communication throughout the process made me feel confident and supported every step of the way. I would not hesitate to recommend this estate agent to anyone looking.

Grace · 15 August 2023

★★★★★ 5/5

Google

I had a fantastic experince dealing with Maggie and Katie during my recent move. Even with a few unexpected complications on my end I found the process to be very plesant and stress free compared to other agents I'd used in the past. Exception service and attiude from everyone at Accord and I really appreciate the welcome pack I found in my new kitchen too :)

Levi · 11 June 2023

★★★★★ 5/5

Google

House purchase fell through last minute and needed to find somewhere to live urgently. Connor was quick to respond and explained everything thoroughly throughout, made a stressful time so much easier. Would highly recommend.PositiveProfessionalism

Ant · 11 June 2021

★★★★★ 5/5

Google

Maggie has been very kind and supportive.

Safal · 11 February 2024

★★★★★ 5/5

Google

Accord Letting Agents were very helpful, understanding and most importantly professional, I would recommend them to any and would most certainly use them again in the future.

Simon · 11 June 2022

★★★★★ 5/5

Google

I used Accord Letting to view several properties and the staff have always been friendly and helpful with property details. My recent experience with Elsie has also reflected this as she was both professional and down to earth. She made a lasting impression of a pleasant experience.

Natalie · 6 September 2025

★★★★★ 5/5

Google

Accord lets have been avsolutely amazing helping my family and I find a home. Without the help of Maggie, Will, Connor and Kacie, we would not have been able to relocate. They were all friendly and helpful and always got back to us. The team here are amezing and we are incredibly greatful. Thank you x

Amii · 12 January 2024

★★★★★ 5/5

Google

Had a great experience dealing with Georgia and Elsie at Accord. We were on holiday while viewing and finalising a new rental agreement and they made the whole process smooth and easy for us. Would highly recommend! Thanks again!

Dan · 9 November 2024

★★★★★ 5/5

Google

The agent, Maggie was great and really friendly. Gave some good advice which has been useful.

Alex · 11 June 2023

★★★★★ 4/5

Google

Always had quick answers from Accord lets agents. They are very nice and helpful people, I don't have to stress about my rent. It's good to know that you are well advised specially when you are new in the UK. Only feedbacks from the landlord could be quicker when I have an issue on a general appliance issue to fix. Hope something will happen very soon for my kitchen hood ;) Thanks Jennifer !

Laetitia · 12 June 2016

★★★★★ 5/5

Google

I'd like to give some details to my rating of the business I've done with Accord Lets Leamington Spa: I had to move from up north and as such I wasn't able to be present for every interaction with their agents. In fact, I dealt with them face to face only when I saw the apartment and when I picked up the keys :) The reality is that a few of their agents pitched in to help out with my renting of this flat. I've dealt with them on the phone, on email, face to face and every time we managed, together, to find the best solution for me for those circumstances. Moreover, they are a team - all agents involved in my renting process were up to date with the details, I didn't have to tell my story every time and, as such, our interactions have been quite efficient all the way. Also, after I finally moved in, they kept in touch to make sure all's ok and as expected. You see, they are not perfect (who is, right?) still, they were perfect for me. I would warmly recommend them to anyone looking to rent / buy properties in this area.PositiveResponsiveness, Quality, Value

Dana · 11 June 2021

★★★★★ 5/5

Google

I have lived in an accord managed property for a few years now and find them to be very professional and responsive to issues. The move in process was very easy and communication has always been very good with the teams I have personally spoken to. My boiler recently broke which in winter is a nightmare. Leah and everyone else involved were great and handled the situation wonderfully. Very thankful for Leah as she acted quickly to help with any issues during the process. I was kept informed of the progress of the repair and any updates from the landlord were forwarded on to me when received by them. The boiler was replaced as quick as possible and I’m very happy with the service I’ve received. Would definitely recommend. Thank you all :)PositiveResponsiveness, Quality, Professionalism, Value

Ally · 11 June 2021

★★★★★ 5/5

Google

All interactions were very professional, prompt and informative. I had limited allotted time and I was able to plan effectively, view and find something that I was happy to take. Thanks to Michael, Jake and Karolina for a great experience.

Francesca · 12 June 2018

★★★★★ 4/5

Google

Connor was polite, courteous, and very helpful in completing the Tenancy renewal on my behalf

Colin · 11 June 2023

★★★★★ 5/5

Google

Had to move to UK from Croatia on a tight schedule. Jake, and Connor from Leamington Spa branch helped me a lot to do it on time. They both had a lot of patience to go through all my questions, and concerns,. They were both very polite, and professional. I'm really glad i did business with the AccordLets, Jake and Connor are really nice guys, and i would recommend it to anyone moving in to the UK.PositiveResponsiveness, Quality, Professionalism

Matej · 11 June 2021

★★★★★ 5/5

Google

Maggie and Connor were wonderfully helpful :)

Daniel · 13 December 2023

★★★★★ 5/5

Google

Maggie was very pleasant and helpful and answered all my questions - very grateful!

Alexander · 11 June 2023