Accord Lets Leamington Spa reviews

★★★★★ 5/5

Google

I recently had a maintenance issue at my flat, and the issue was handled by Kirsten Lewis. I firmly believe that if it wasn't for her fantastic commitment and professionalism, I'd still be sitting with the issue. She is an absolute pleasure to deal with, and I feel confident knowing that I can reach out to her if I have a similar problem in the future. Thank you, Kirsten!

Cameron · 13 November 2023

★★★★★ 5/5

Google

Wonderful experience. Maggie has been very helpful and kind in arranging things.

Afrin · 11 May 2024

★★★★★ 5/5

Google

I have been very well supported by the team at Accord Leamington Spa as I search for a rental property. They have been incredibly helpful with property viewings and the application process once we found a suitable house. We have been really grateful for the support of Maggie (our main contact) and the team. They have made a very stressful process a lot easier!

Victoria · 11 February 2024

★★★★★ 5/5

Google

Maggie was very helpful to us, she was kind, helpful and friendly and answered all our questions. I hope we can find a house with her efforts. It was the first viewing with Accord Leamington and it left a positive impression on us.

Tolgahan · 11 May 2024

★★★★★ 5/5

Google

I have to recommend Maggie, she was very helpful and answered all my questions and replied or forwarded my emails in good time.

Balo · 15 August 2023

★★★★★ 5/5

Google

Maggie showed me around a flat I was interested in viewing. She was very helpful and friendly, and answered every question I had about the flat and about applying to rent for it. After I had applied, I received an answer as to whether I had gotten the flat or not within the new few hours, which took a lot of stress out of looking. Very happy with the service so far!

Emily · 16 July 2023

★★★★★ 1/5

Google

Dont trust these guys when they are commiting to do before tenancy start. I am a big victim of these guys. Because of these guys I wasted my time and money. Bit careful. I recommend to keep away from these guys if possible. When you are meeting Connor, be cautious about his commitment.

Horse · 11 August 2024

★★★★★ 4/5

Google

Thank you Maggie Moran, for showing the property to rent. Good wishes to you and your team. Thank you

Joseph · 14 October 2023

★★★★★ 5/5

Google

Maggie was excellent at showing us around, she was very personable and informative about all rooms we were shown!

Fatou · 14 October 2023

★★★★★ 5/5

Google

Accords has been wonderful in every way- even after we moved out, they went out of their way to help retrieve post from previous rented home. They are amazing!PositiveResponsiveness, Quality, Professionalism, Value

Mignón · 26 August 2022

★★★★★ 5/5

Google

Really good experience with them. Maggie was very helpful at every moment!

Quique · 12 March 2024

★★★★★ 5/5

Google

Very happy with the service we received from Accord. The staff were always friendly and approachable, nothing was ever too much for them. Having lived overseas for the past 15+ years, we faced several issues trying to obtain a lease. Accord, in particular Michael, went above and beyond to help us get the property we loved. I can not recommend Accord enough and would not hesitate to use them again in the future. P.s a special thank you to Michael for your constant professional service and positive attitude - you are truly an asset to Accord.

Bianca · 12 June 2018

★★★★★ 5/5

Google

I highly recommend Accord. Kam was really helpful and answered all my queries and the entire process was very smooth. Thanks again :)

Nagesh · 11 June 2023

★★★★★ 5/5

Google

The process went smoothly and Kacie Delamarre has been very kind, friendly, professional and helpful. Would definitely recommend working with her 😊 …

Teodora · 11 June 2023

★★★★★ 5/5

Google

Maggie was helpful in helping with the viewing .It was a good experience

Swaptak · 11 February 2024

★★★★★ 5/5

Google

One of the best lettings agents. Special shout out to Kirsten for always promptly managing and communicating maintenance requests.

Luke · 14 September 2023

★★★★★ 5/5

Google

I have had the privilege to deal with Accord Lets on a professional basis for many years as a Landlord. They have surpassed all my expectations numerous times and allowed me the comfort of knowing my property is fully managed 24/7.Any maintenance issues they deal with directly and their compliance handling of all my certificates to keep me legal is so reassuring and second to none. Recently since Amey the Lettings Manger has rode into town on her horse on a mission to make Accord even better, my life as a Landlord just got even better. She is passionate professional and very thorough and attention to detail is her second name. Helped by an amazing team of Kam the Assistant Branch Manager and Elsie the Coordinator, I cannot recommend them enough. So if you have a Property to Let talk to Amey now and you will not be disappointed. They have a database of qualified ready go tenants who have all been qualified and the speed of putting my properties on to letting them is anywhere from 24 to 48 hours. Well done team keep up the good work, you guys deserve all the success you so rightly demand on a daily basis!!!

Dal · 22 September 2024

★★★★★ 5/5

Google

Kam has been so helpful throughout this process and has made us feel very comfortable asking questions and communicating issues with her!

Lara · 11 June 2023

★★★★★ 5/5

Google

Very easy moving in experience. Good communication throughout and quick responses. My point of contact Maggie has been very helpful so far!

Sam · 11 June 2023

★★★★★ 5/5

Google

After viewing a variety of rentals, Maggie was the first to happily give us her time and attention and not treat us like a number. Dealing with Maggie and Accord has been our best experience since moving to Warwick.

Megan · 20 May 2024

★★★★★ 1/5

Google

Extremely poor management of repairs to be done in the properties. We’ve had an urgent repair take over a month to be fixed. When you call the agency to complain about the lack of action, they insist they cannot do anything about the problem, and that we should contact another company that deals with repairs. The funny thing is, we’ve rented the property directly though Accord, so how come they can’t do anything about the fact that our rights as tenants are being breached? So does it mean that Accord won’t do anything to help? And will we have to bring legal action against the landlord for breach of obligations?NegativeResponsiveness

Isaa · 11 June 2022

★★★★★ 4/5

Google

The team is helpful and friendly. Kam is very patient to let me know about the procedure of the TA amendment.

Amiee · 11 June 2023

★★★★★ 5/5

Google

As a landlord Accord Let’s have been very helpful in managing our properties over the past 10 years plus. Communication with myself and the agents especially Kam and Sharon in the Leamington Spa branch has been very professional. I would highly recommend Accord Let’s

Jas · 12 June 2019

★★★★★ 2/5

Google

What can I say about Accord Lets. It is a never ending disappointing story. I can safely say that I would never use them again, even if every other estate agents in Leamington closed down, I would rather change location. It all started when we first moved in. They immediately had a problem with the fact that we were PhD students, they instantly stereotyped and refused to allow us to sign a 1 year lease in case we didn't pay our rent (cumulatively, we earned 26 thousand a year tax free), my friend offered to pay all rent up front, but it wasn't good enough. We were forced to sign a 6 month lease, where after 6 months they would assess whether they would allow us to stay; obviously moving in the middle of the year would be an absolute nightmare for us. But we liked the flat so we decided to do that. Another blow- because we were "students" we had to pay DOUBLE the normal deposit. Over 1300 for 2 people. Plus 3 months rent up front. That was a whopping 3 grand in one day. On top of admin fees, of course. 6 months later, we had to pay another 300 pounds in "admin fees" to extend our contract another 6 months. When we moved in, the landlord "forgot" to furnish a supposedly "furnished" flat. Accord said to me"you can buy the furniture and the landlord will pay you back". After 3 grand, how are we supposed to afford to fully furnish a flat? We had to sleep on the bare floor for 2 days until we decided to move back home. We were given 50 pounds compensation, and didn't have furniture for 3 weeks- we paid 550 pounds to not be able to live in the flat. As soon as we moved in we noticed a damp problem. It worsened and worsened, I had to send environmental health round to prompt accord into advising the landlord did anything about it. I called and e-mailed twice a week, and received nothing apart from "we have passed on your comments to the landlord". I came into Accord with piles of ruined mouldy clothes, in tears, and it still took a further 3 months to get the damp fixed. I lost over 300 of clothes from the mould, because it wasn't fixed when it should have been. I'm now ill from breathing in mould spores and on medication, and they refuse to compensate me, stating "you could have moved". That's not the case, we had already signed a lease. I'm out of pocket and have health problems as a consequence of this flat. They also rented out the flat with a private parking space. What they failed to say was that it was a SHARED parking space. Everyone who moved into the block of flats was told the same thing and all thought it was theirs, and consequently people were fighting over its use because they thought it belonged to them, when it did not. When my house mate moved out, she needed a reference for her new house. They charged 25 pounds for it, but didn't do it for THREE WEEKS. Which meant that she could not move into her new house, paying rent for not being able to live somewhere. Accord lets are RUDE, useless and incompetent. I advise anybody considering renting through them to THINK AGAIN. They're immoral and will rip you off and bleed you dry.

Justine · 13 June 2013