Accord Lets reviews

★★★★★ 5/5

Google

Ellie has been very helpful throughout the process to get my new rental property. She responded to emails in a very timely manner which makes everything that much easier. I also wanted to say how thoughtful I think the new home moving in box is, which I have never received with any other estate agents I’ve been with!

Anna · 14 March 2026

★★★★★ 5/5

Google

Ellie from Accord Leamington has been extremely helpful and super sweet during our chaotic process of getting keys and moving! She kept us up to date with phone calls and emails and was always super welcoming and very sweet! We couldn’t be happier with our experience with Ellie and Accord Lettings

Gemmy · 31 March 2026

★★★★★ 5/5

Google

Ellie Graney has been super helpful in the process of finding and renting our new home! She was professional and friendly, responding to calls and emails in a timely manner and processing our application quickly (from viewing to getting the keys in 2 weeks)

Charlotte · 7 April 2026

★★★★★ 1/5

Facebook

As a property owner, my experience with this agency was deeply disappointing. After agreeing to a minimum one-year rental arrangement for my property, I was charged nearly two months' rent as commission. When the tenants departed after only six months (which was acceptable), I reasonably expected the agency would secure new occupants for the remaining period, given I had paid for a full year's service. Instead, they attempted to charge additional fees for finding replacement tenants. This practice seemed to contradict our initial agreement and represented poor value for the substantial commission already paid. Based on this experience, I would recommend property owners consider alternative management options. Especially Miss Kam make slots of false promises.

Simona · 17 April 2025

★★★★★ 5/5

Google

Accord Lets managed the paperwork for our new apartment. Ellie has been super helpful throughout the process and made sure everything was completed on time. Appreciate the help provided right from the initial viewing all the way to the keys …

Saif · 14 February 2026

★★★★★ 5/5

Google

I reached out to several letting agencies in the Leamington Spa area during my search for a rental property, and Accord Lets stood out as one of the best. Based on my overall experience, I would confidently rank them in my top three. I’ve had the pleasure of working with Elsie, who has been greatly helpful throughout the process. Her swift communication stood out, and she was always kind enough to answer my queries promptly. Thanks to her efficiency, the process was completed quickly, and I’m excited to move into my new home this week. I’ll be sure to share more updates once I’ve settled in, but for now, a big thank you to Elsie and the team at Accord Lets for making this possible!

V · 9 December 2024

★★★★★ 5/5

Google

Still renting (sigh!) but grateful we've had consistently good experiences with Accord over the last decade of renting. Even the annual inspections are carried out by friendly, professional and supportive staff such as Elsie. We have an amazing landlord too. Grateful for fabulous customer service & effective communication and always timely action from the team including Catherine, Laura and Sharon, if something goes awry in the property. Thanks heaps to all the team for making renting as easeful as possible ✨️🙏✨️

Jules · 7 April 2026

★★★★★ 5/5

Google

Elsie is a joy to communicate with and does a great job. she is very professional and enthusiastic. Gets back to me in a timely manner and is always very helpful. **EDIT** Adding to this as I can't write a 2nd review - Also had lots of help from Georgia Lindsay. She has been fantastic too, always going above and beyond to get stuff sorted and help in finding suitable properties. Overall everyone I have had contact with at Accord have been brilliant. Thank you all :)

KzIReMiiX · 2 November 2024

★★★★★ 5/5

Google

Elsie was very helpful and supportive throughout the process, always available to answer my questions. I really appreciated her providing additional information I requested, such as videos after the refurbishment. It made everything …

Jessica · 14 March 2026

★★★★★ 5/5

Google

I recently moved to Leamington Spa to start my new job after university, and so needed to find a room for to live in for this year. The Accord team made the entire process smooth and professional from start to finish. Initially, I rented a flat without a viewing, which didn't meet my expectations. However, Accord supported me a lot, even though they weren’t obligated to help further. Kam was able to make it work for me, the landlord and the agency. Thanks to Accord, I now have a very nice, value-for-money room. Huge thanks to Kam, for her professionalism and her outstanding service and commitment! I will definitely visit Accord and ask for Kam if/when I am able to get into the property ladder.

Αχιλλέας · 26 October 2024

★★★★★ 5/5

Google

I had a fantastic experience with Elsie as my letting negotiator. She was professional, friendly, and incredibly helpful throughout the entire process. Elsie kept me informed at every stage, answered all my questions promptly, and made …

Sarvenaz · 14 February 2026

★★★★★ 5/5

Google

Ellie was helpful and professional throughout the letting process. She communicated clearly and responded to queries in good time, which made things run smoothly. Overall, it was a positive experience and I appreciate her support.

Zainab · 14 February 2026

★★★★★ 5/5

Google

As a landlord, I am always cautious when considering a new letting firm. After many detailed conversations with Connor, I finally decided to go with Accord in Leamington, and I couldn’t be happier with the decision. They have been exceptional in supporting me as a landlord while ensuring our tenants are well taken care of. We pride ourselves on providing accommodation of the highest standard, and when Connor progressed to Manager at another branch, I was initially concerned about whether we would continue to receive the same level of service, especially as part of our growth strategy. In fact, I had been contemplating moving one of our properties to another agent. However, my concerns were completely unfounded. Enter Kam Bains, who has been nothing short of brilliant! She has gone above and beyond to assist us in getting our properties rented quickly and efficiently, making the entire process seamless for both us as landlords and our tenants. We are excited to continue working with Kam and the team at Accord as we expand our portfolio in the Leamington Spa area, providing top-quality accommodation. I highly recommend Accord and Kam for their professionalism, dedication, and exceptional service.

Govinder · 22 September 2024

★★★★★ 5/5

Google

We recently used Accord Let’s to find an apartment in Warwick. Maggie was very helpful, knowledgeable, professional and efficient. There was great communication from Maggie throughout the whole process from expressing our initial interest, viewing the property and the application process. Although unfortunately we were unsuccessful on that occasion as another applicant was more suitable for the property, we had great communication from Maggie and have since been informed by Accord Let’s of other suitable properties. Overall great service.

Kirsty · 26 July 2024

★★★★★ 5/5

Google

We stayed 57 Kingsway for two years as students, and we honestly couldn’t have asked for a better experience. The house was great and we made so many happy memories there. It really felt like a home. Kam at Accord was always helpful and quick to respond whenever we needed anything, and Vinny was a brilliant landlord, really fair, friendly, and looked after the property well. Everything from moving in to moving out was smooth and stress-free. Would 100% recommend Kam and Vinny to any students looking for a reliable letting agent and landlord in Leamington!

Edward · 3 September 2025

★★★★★ 5/5

Google

The staff are great and always communicate problems and follow through in a timely manner. Peace of mind while I’m on the other side of the world in Japan! Kirsten Lewis in particular has been very helpful. Thank you! Problems at the property with leaking water and the necessary repairs and replacements were handled very efficiently and promptly by Corey and his colleagues. Very happy with the service and support. Many thanks!

Adrian · 31 March 2026

★★★★★ 5/5

Google

I have used Accord a few times as a landlord to find tenants and have always found the service excellent. I mainly deal with Connor and Maggie, and they are both very professional and personable. I never felt pressurised to make a decision I wasn’t comfortable with, and they acted with good intentions. Connor is very clear and proactive in his actions and provides good suggestions. Maggie's communication with myself was excellent. She is prepared and provided regular updates. Thank you for the service.

Balraj · 19 May 2024

★★★★★ 5/5

Google

So impressed with Accord and particularly Connor and Maggie for both working over the recent Bank Holiday which helped to ensure a smooth move for my new tenant. Thank you Also appreciate the consistent professional and friendly help from Kam, Will, Kacie and Elsie. Always thorough and efficient looking after my business, dealing with every matter swiftly and effectively. Over the past 20 years Accord have consistently introduced me to high quality tenants. Excellent administration and attention to detail at every stage of the process and I have no hesitation recommending Accord and will continue to do so going forward, thank you!

Rebecca · 11 May 2024

★★★★★ 5/5

Google

Dealt with Ellie at Euston Place, she sorted the contract for a rental in London. Rental contracts and RTR were are done and completed in timely fashion. Thanks you Ellie.

Skeetstar · 12 January 2026

★★★★★ 5/5

Google

Accord Let’s maintainance review : 11th Oct 2023 Kirsten Lewis is currently managing my rented property and she is supportive from the beginning. Since the time we had moved-in, we understood this property requires bunch of maintenance work. One by one we have put this forward with Kirsten and she understood all the issue we are still facing. She has worked around well by getting approvals from the landlord. Kirsten has maintained transparency and a clear communication to keep things in place. I am looking forward for the same support in the future. Accord Letting agent review : Kacie & Maggie were really helpful & made all the agreement paper work smooth & answered all the queries. They both responded well and made all efforts to clear the issues. Overall they have a great team.

Parth · 12 March 2024

★★★★★ 5/5

Google

I have to say, the 5 star rating really does not do Maggie at Accord or Accord as a company justice! Maggie was brilliant. I was rushed to find somewhere from my current landlords, and after trying to find somewhere I found a property via Zoopla. I explained to Maggie my circumstances for myself and my son, who then liaised with the landlord for me and I have my move in date for tomorrow, a very stressful time was made so easier thanks to Maggie's professionalism and Accords understanding nature. I can’t rate either highly enough!! Please make Accord your first stop in renting a property, or if you’re a landlord, please give your property to accord who will find the right tenant for you!!

Adam · 12 March 2024

★★★★★ 5/5

Google

Would give more then 5 stars if it where possible. I have recently been in a tricky position that has left me needing to rent very quickly. I had found a few properties through accord lets and had the lovely Maggie Moran helping/ assisting with viewings and the process. Maggie has been very understanding and pro active with finding a suitable property in such a short time frame. Maggie has been friendly and made the whole process so much easier and less daunting. Thank you Maggie! Your help has been very much appreciated. Em

Emma · 12 March 2024

★★★★★ 5/5

Google

This is the first time I used a letting company to fully manage my property. I dealt with Maggie from the start and must say that she is an asset to the company (Accord). Maggie was very professional,caring and a very good listener. Maggie's communication with my self was exceptional as I was kept informed/updated regularly. Maggie made the process stress free and I will definitely by advising Maggie to manage my further properties in the future. I would score Maggie at a 10 star rating if I could although the rating scale only goes to 5 therefore I score Maggie at a 5 star. Once again thank you Maggie for a positive experience.

Suly · 11 March 2024

★★★★★ 5/5

Google

I don't normally bother with reviewing but on this occasion i think it right to make an effort. Eloise and her colleagues have been so accommodating in making me feel comfortable with helping me secure a paying guest in the spare room at my house. They have removed any fears and/or worries with this intention and will happily continue to work alongside them. Many thanks, kind regards, Barry.

Barry · 14 March 2026