Trusted Agent profile · Leamington Spa

Accord Lets Leamington Spa reviews

★★★★★ Excellent

503 reviews across 3 platforms

1 Newbold Terrace, Leamington Spa, CV32 4EA

Accord Lets's office in Leamington Spa, at 1 Newbold Terrace, is rated 4.7 out of 5 across 503 reviews on three platforms, including 490 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.

Google logo

4.7 / 5

490

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Yell logo

4.0 / 5

10

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.

5/5

Google

I recently used accord to find a flat in Leamington. Elsie has been great throughout the search and with viewings. She even kept me in mind for properties that suited my needs. I am currently in the application process for a flat which she recommended for me. All in all she has been friendly, knowledgeable, reliable and professional. I would recommend accord lettings and in particular, Elsie, following my positive experience! Thanks Elsie!

Marcus · 26 June 2024

Agent replied · 25 August 2024

Marcus many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ellie was incredibly kind and patient in helping me to jump through the various hoops of fire required to secure a tenancy.

Kevin · 14 February 2026

Agent replied · 14 April 2026

Thank you for your kind words about Ellie! We are so glad she was able to guide you through the process and make it a smooth experience for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My partner and I are extremely grateful to Accord Lets, and particularly to Maggie who has helped us find a fantastic flat and supported us right through the process. We actually called Accord Lettings with a bit of feedback because of a misunderstanding we had when booking our first viewing. Maggie was so receptive to our comments, and immediately solved the issue - our faith has been completely restored. Maggie then showed us around the property and proved herself to be organised, kind and knowledgeable. We're very happy to be renting through Accord and recommend anyone on the hunt in Leamington to contact them!

Amy · 12 January 2024

Agent replied · 10 June 2024

Hello Amy, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

I would like to express my gratitude to the incredible team for their fantastic work. Maggie was friendly and helpful when she showed me around the property. Kacie was equally helpful during the contracting process and the check-in. Kirsten is currently managing my rented property and I must say she has been incredibly supportive right from the start. She is a kind and caring person who always responds promptly and efficiently to any issues or inquiries I have about the property. She takes the time to ensure that everything is in order. I am very pleased with her level of service. I highly recommend Accord to anyone in search of a new house or flat.

Eunice · 13 December 2023

Agent replied · 10 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Maggie was very helpful and friendly. She answered all the questions and gave a really good service as negotiator, very good profesional. It was the first viewing with Accord Leamington and it left a positive impression. Kam and Elsie did also a really good job and help me sort out the last bits before moving in. They helped on everything they could and worked as truly passionate professionals.

Rodrigo · 26 July 2024

Agent replied · 10 June 2024

Thank you for your kind words, Rodrigo! We are delighted to hear that Maggie provided you with excellent service during your first viewing with Accord Letting Agents Leamington Spa. We appreciate your positive feedback and look forward to assisting you further.

5/5

Google

Eleanor Graney (Ellie) from Accord Lets helped me to find a suitable accommodation in a very short period of time. Processed the tenancy application quickly and she even got me a nicer deal than I have hoped for. I would definitely recommend Accord Lets if you are looking to rent/buy a property without wasting much time on getting the appointments for property viewing .

Prasanna · 14 March 2026

Agent replied · 14 April 2026

Thank you for your review, we're so glad that Ellie could help you find your dream property quickly and get you a great deal. We take pride in making the process easy and efficient for our clients. Thanks for recommending Accord Lets! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had the pleasure of working with Maggie at Accord Letting Agents Leamington Spa when my partner and I were searching for a flat to rent. Throughout the entire process, Maggie was friendly, helpful, organized, and reliable. When we found the perfect flat, she guided us through the application and leasing process with ease. We are incredibly grateful to Maggie for her assistance and support throughout our search and rental process. I would highly recommend Maggie and Accord Letting Agents to anyone in need of a dedicated and knowledgeable real estate agent.

Swasha · 30 October 2023

Agent replied · 25 August 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Ellie and Elsie were very helpful to have a smooth moving in for me. Thanks for your support

Arda · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your kind words! We are thrilled that Ellie and Elsie were able to make your moving in process a smooth one. We always strive to provide excellent support for our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Accord is a very professional and responsive estate agent to deal with. I used this top rated estate agent of Leamington Spa back in 2016. Very much impressed, does exactly what it says on the tin. Unfortunately, I was advised to use a local independent estate agent for the sake of a few £ save. 'Cheap is always expensive in the end' is the lesson I learnt from that fiasco. So, now I am back with Accord for their decent service. Although I feel they are expensive to start with, their attentive service compensates for the price. Hopefully Accord also exceeds my expectations of 'better value' in the future.

G · 16 July 2023

Agent replied · 10 June 2024

Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Kam has been very helpful in assisting me and my friend all throughout the process of renting the property. She’s very kind and makes the whole process very smooth. We didn’t really need to go to the office to do any paperwork, all the documents and the signatures were done online which is great and ideal for people who work normal hours.

Jerry · 4 August 2024

Agent replied · 25 August 2024

Thank you for your wonderful 5* review! We're delighted to hear that Kam was able to assist you and your friend smoothly through the rental process. Your kind words are much appreciated Jerry. Kind regards, Lucy, Customer Relations.

5/5

Google

Review (as tenant) I rented my current home using Accord Lettings. Kacie has been managing my case. She was very kind and responsive throughout the entire process, she followed up quickly by email or phone call if I had any query or issue. Kacie also helped me the day I got keys. There were some issues with the front door of the property as it was not working properly. She came over straight away to witness that the door was not working and she advise me to call the landlady, who has already repaired it. Overall I had a good experience with this estate agent and with Kacie.

Paola · 11 June 2023

Agent replied · 10 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would definitely recommend accord letting agents leamington spa. Maggie was very helpful when I was looking for accommodation for my son. She arranged a video viewing for me as couldn't be there in person due to the distance to travel. She took care of everything and I was kept well informed by tel calls and e mails. When we finally arrived in leamington spa it was no problem to go into the office with any questions and to finalise the let. Connor and Kacie were also very helpful when Maggie wasnt in the office. Thank you all for helping make a stressful time run smoothly. Morven and Jack.

Morven · 11 June 2023

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

3/5

Google

Mixed opinions on accord lets. We recently rented a property from them and had numerous problems from the get go. Partly accords fault, partly the landlords fault. We dealt with most things through Maggie, who was professional and kind. However, when we requested to go back into the house to take some measurements (once our application had been accepted) Maggie was unable to find any time for us. She then didn’t respond to any of my emails but replied to my partner (which I considered to be quite rude). Not sure we would use accord again, but overall the team are friendly and relatively helpful!

Jemma · 11 June 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Great work! Ellie has been amazing to talk to! She is very active and helpful.

Anoushka · 19 January 2026

Agent replied · 26 January 2026

Thank you for your kind words! We are thrilled to hear that Ellie provided amazing and helpful service. We aim to provide the best customer experience possible, and we are grateful for your positive feedback. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I had the pleasure of working with Kam, and I couldn't be more impressed with her service. Within hours, she helped me secure the perfect rental that met all my needs. Kam's efficiency, professionalism, and friendly demeanor made the entire process seamless and stress-free. If you're looking for an agent who goes above and beyond, Kam is the one to call. Highly recommended!

Malini · 3 June 2024

Agent replied · 10 June 2024

Hi Malini, thank you for sharing your wonderful experience with Kam! We are thrilled to hear that she provided you with excellent service and helped you find the perfect rental. We appreciate your recommendation and look forward to assisting you in the future. Best wishes, Lucy, Customer Relations.

5/5

Google

Hello . I want to share feedback about Elsie who had been supportive and kind so far in my dealing with Accord for my rental property search. Yet to move in to a new home, will review this post. I will be moving end of Jan 2025. Thanks Elsie

Nishant · 16 December 2024

Agent replied · 23 December 2024

Hello Nishant, Thank you for sharing your feedback about Elsie. We're delighted to hear that she has been supportive and kind during your rental property search with Accord. We look forward to your updated review once you've moved into your new home. Best regards, Lucy, Customer Relations Team

5/5

Google

Elsie and Ellie were fantastic .- Michael was decent too thank you

Andrew · 21 January 2026

Agent replied · 26 January 2026

Thank you so much for the wonderful feedback! We're thrilled to hear that Elsie and Ellie provided fantastic service, and we're glad Michael met your expectations as well. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Very quick and efficient, great estate agents, Elsie was very helpful and kind

James · 12 January 2026

Agent replied · 26 January 2026

Thank you for your kind words, we are so happy to hear that you had a great experience with Elsie and our team! We pride ourselves on being quick and efficient, and we are always here to help with all your real estate needs. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I had the pleasure of working with Kam for my property management needs, and I cannot speak highly enough of the exceptional service they provided. From the very first interaction, it was clear that Kam possesses a deep understanding of the landlord-tenant relationship and the unique challenges that come with managing rental properties. Their professionalism is unmatched, always prompt, courteous, and knowledgeable. Whether it was handling tenant inquiries, resolving issues efficiently, or offering insightful advice on how to best manage my property, Kam was consistently reliable and thorough. I was particularly impressed with how they communicated, keeping me informed every step of the way, and always following through on promises. Beyond just being highly skilled, Kam demonstrated a true commitment to customer satisfaction. They made sure that my experience as a landlord was as smooth and stress-free as possible, and it was evident that they genuinely care about delivering the highest level of service.

Priya · 25 November 2024

5/5

Google

I recently had the pleasure of working with Kam Bains, the Assistant Branch Manager at Accord Leamington, and I am thoroughly impressed. Kam's professionalism and expertise in the lettings field are truly commendable. Her thorough knowledge of the market and attention to detail ensured a smooth and efficient process from start to finish. Continuous proactive approach and exceptional communication skills made the entire experience seamless. Finally, her dedication to providing outstanding service. I highly recommend Kam Bains for anyone seeking expert assistance in lettings.

Zak · 9 November 2024

5/5

Google

Really great service from Elsie and the team

Alice · 22 January 2026

Agent replied · 26 January 2026

Thank you so much for your kind words! Our team takes pride in providing excellent service and we're thrilled to hear we met your expectations. We truly appreciate your support! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Accord are an excellent letting agency. Due to living abroad and having a demanding job, it’s important that I know my property is in good hands. I receive regular updates on my property and I have never had any problems with my tenants. The transfer of tenants is also always a hassle free experience. If you are a landlord and looking to take a hands off approach with your property, I would strongly recommend to use this company. Thanks to Jake and his team at Accord, the small management free that I pay is worth every penny!PositiveResponsiveness, Quality, Professionalism

Steven · 26 August 2022

Agent replied · 10 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I let my property through Accord Leamington Spa. They found a marvellous tenant in a day and the letting process went smooth afterwards. I worked with Connor Tomlinson. He was super helpful. He made my letting process easy. Thank you to Kam Bains and all team and especially to Connor Tomlinson.

A · 26 July 2024

Agent replied · 25 August 2024

Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have been extremely impressed with the whole team at Accord, from start to finish. Their professionalism and efficiency was brilliant, resulting in my property being let the same week it went on the market. A special thanks to Connor, Maggie and Elsie for their work throughout the process of listing, negotiating and signing the tenancy.

Chay · 11 April 2024

Agent replied · 10 June 2024

Thank you for your thoughtful 5* review Chay! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Accord Lets's Google reviews

Questions about Accord Lets Leamington Spa

How many reviews does Accord Lets Leamington Spa have?

Accord Lets's Leamington Spa office has 503 reviews across three platforms: 490 on Google, 3 on Facebook, 10 on Yell.

What is Accord Lets Leamington Spa's rating?

Accord Lets Leamington Spa is rated 4.7 out of 5 across all 503 reviews, and 4.7 out of 5 on Google from 490 reviews.

Has Accord Lets won any awards?

Yes. In The Trusted Agent 2026 awards: Accord Lets, Leamington Spa won Platinum; Accord Lets, Birmingham won Platinum.

Where is Accord Lets's Leamington Spa office?

Accord Lets Leamington Spa, 1 Newbold Terrace, Leamington Spa, CV32 4EA.

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