Accord Lets Leamington Spa reviews

★★★★★ 5/5

Google

Ellie was amazing in helping me find my new home. She was friendly, professional, and always kept me updated, making the whole process smooth and stress-free. I really appreciated her quick communication and genuine care, highly recommend!

JessiRose · 5 September 2025

★★★★★ 1/5

Google

In my opinion, it is important to judge a company not on the mistakes they make, but on how they deal with them. In this case, Accord have shown themselves to be astonishingly poor on all counts. I purchased two properties managed by this company. When it came to transferring the rent monies to myself, they sent the funds to the wrong account (the previous owner). After questioning the whereabouts of the money, they informed me of the mistake they had made. They then advised me that I needed to wait until they get the money back from the previous owner before they can send it to me. This was 4 months ago and still, I have not received any money due. I would strongly advise avoiding working with this company.

Sam · 15 October 2024

★★★★★ 1/5

Google

They are very unpredictable. They will confirm the price. And they call you after you have deposited your money for the property. After two days they will increase the price. And i agreed to the increased price. And after nearly one week. They will increase the price again saying they spoke to the land lord. So they put me in a position where i had to agree because after all the processing and referencing done. They put it very bluntly that someone is ready to take that property. Really felt like i wasted my time. I really liked the property as it was convenient also in was in a rush. They just take advantage of the situation you are in I guess. I really hate this estate agent. Really unprofessional. Only interested in profits and bonuses. Dont do the same mistake i did. Make sure you confirm the price and sign the paperwork when you book a property so they wont keep increasing the price until the date you move in. After posting this review, their attitude towards me got even cold. hahaha hilarious. And kept on nagging me to change the review. hahaa funny! Also it's funny how when they are late it is fine but when I was late, they called me so much and got angry, hahahah... the papers were not even updated and it took twice for the office to get the updated version back to me after I pointed it out twice. All in all, they are bunch of very nice staffs but maybe team work needs to be improved.

Rasna · 12 June 2018

★★★★★ 5/5

Google

Elsie has been very helpful throughout the process. Making the process of transitioning to this property very quick and easy. Overall Elsie and the team have been great!

Callum · 2 December 2024

★★★★★ 5/5

Google

Elsie has been helping me with viewings recently, and has been nothing but a star. Prompt with responses, always on hand to answer any queries I’ve had regarding properties, and has been exceedingly helpful in every way. Will recommend Accord Lets to anyone I know looking to rent in the area.

Bradley · 28 March 2025

★★★★★ 5/5

Google

Elsie has been very helpful in the moving process! Everything was carried out so smoothly and quickly, and she was checked in several times to ensure to keep me in the loop!

Bliss · 22 September 2024

★★★★★ 5/5

Google

Any Landlord looking to rent their property i highly recommend Accord Letting Agents Leamington Spa Throughout the entire process, Maggie Moran was friendly, helpful, organized, and reliable. I would highly recommend Maggie and Accord Letting Agents to anyone in need of a dedicated and knowledgeable of Letting.

D · 13 December 2023

★★★★★ 5/5

Google

Thanks to Elsie for assisting us! 🙏🏻 She is fantastic to work with. She is very professional, responsive, and really understood our needs. Moving in soon. Highly recommended! …

Jam · 8 October 2024

★★★★★ 5/5

Google

I recently moved to Leamington Spa and the team at Accord helped with all the process. The staff are very welcoming and I was assisted by Kacie from whom I received prompt response for all my queries/mails. I will definitely recommend Accord Letting for those who are searching the property. Thank you

Shrikant · 11 June 2023

★★★★★ 1/5

Google

Rude service and horrible experience. Moving in to the flat, we discovered that there was a hole in the window, no functioning shower, mould, no functioning kitchen fan, and a completely broken bed frame. The mentioned issues are just a small portion of the issues we had in the flat. Landlord blamed issues on us even though we had just moved in. The hole in the window was never taken care of, mould only taken care of 6 months after as well as the kitchen fan when landlord decided that she wanted to sell the flat, we fixed the shower ourselves, and a new bed frame didn’t arrive until 1+ months after moving in and sleeping on the mattress on the floor. Perhaps it was naive of us thinking that Accord lettings would support their tenants. I’m certain that they saw us as easy targets for a scam as we’re internationals. Accord tried to do an Eviction 21 as the landlord wanted to sell the flat after 6 months living in the flat. We hurried to look for a new flat, Accord told us in a written email that we had 1 months notice, we found a new flat and when asking about giving notice - they took it back saying that the email wasn’t legally binding. This was because the landlord wasn’t able to find a buyer. They made us go through so much stress, anxiety and uncertainty for nothing.

Vanille · 26 July 2024

★★★★★ 4/5

Google

No waiting to view and a prompt, efficient service with the paperwork. Very pleased with the experience. We were helped by Elsie Hewitt-Prisk from the Leamington office.

Nick · 8 October 2024

★★★★★ 5/5

Google

We recently used accord to find a flat in Leamington. Kam Bains was very helpful and responsive throughout the process, always being communicative and kind. A positive experience.

Shivani · 22 September 2024

★★★★★ 5/5

Google

Maggie recently showed me around a property. She squeezed me in last minute and bent over backwards to organise a follow up just so I could make sure. I haven't worked with Accord before but if Maggie is a reflection of the service i would recommend them to anyone.

Molly · 16 July 2023

★★★★★ 5/5

Google

My move was made seamless and easy by the amazing team at Accord lets. Georgia was especially lovely and helpful and created a warm, welcoming atmosphere.

DWG · 18 October 2024

★★★★★ 1/5

Google

Accord agency in Leamington is simply horrible. They treat people like animals and have no respect at all. They seem to be very interested in your money instead. Arrogance and snobbery seem to be the way the agency is led. A part from very few honest individuals, expect some bad surprises from them at a certain moment. They will be money connected anyway, this for sure. Very awful experience, glad we moved away.

Green · 12 June 2019

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Ellie and Ellsie have been amazing to work with on my rental property. From the very beginning, they welcomed me with genuine smiles and made the whole experience so much easier. They really listened to my needs, adjusted things to fit my requirements, and gave me clear guidance along the way. What stood out most is how approachable and caring they are, always picking up my calls, answering my questions, and making sure I felt comfortable through the process. Their kindness and professionalism made a big difference, and I truly appreciate all their help. I’m very happy with their service and highly recommend them!

RHOUDS · 3 September 2025

★★★★★ 5/5

Google

Really happy with the service received. Both Kam and Phoebe were excellent in their communication and managed to find us a tenant within two days.

Priscilla · 26 October 2024

★★★★★ 5/5

Google

Kam is very nice and polite. Kam will reply quickly and detailed information always... I felt Kam is supporting based on our needs and collect details where required and share it in good manner. I like Kam's service in Accord.

Rajasekar · 12 January 2024

★★★★★ 5/5

Google

I had a good experience looking for a property with Accord lettings. Their response time was quite quick and also their senior associate Maggie Moran was very accomodating, helpful and aslo answered all queries making the experience simple and smooth.

Bakshi · 12 January 2024

★★★★★ 5/5

Google

Kam has been great throughout the process by ensuring we have all the details needed prior to moving in. Thanks so much for all your help!!

Shenali · 22 September 2024

★★★★★ 5/5

Google

Although the move-in was not the smoothest. Kam and the team were very communicative and did the best they could to make it as easy as possible. Would recommend!

Ronan · 4 August 2024

★★★★★ 5/5

Google

Excellent service from the Accord experts. They were professional and understanding, offered a range of solutions, and made the move to our new rented property prompt and nearly seamless. Highly recommended.

Vasyl · 26 January 2026

★★★★★ 5/5

Google

Massive thank you to Elsie at accord lettings for helping secure my flat! Means the absolute world to me and I couldn't thank you enough.

Dylan · 22 September 2024

★★★★★ 5/5

Google

Excellent customer service from start to finish. We dealt with Michael Walden and Kam Bains, both who were perfect and were always on hand via email or phone to help with all question. From viewing the house to getting the keys we can't recommend Accord enough. Although fees were slightly more expensive than previous agents we have used in the past, you certainly get value for money. Fantastic throughout.

Gary · 11 January 2020