Trusted Agent profile

Accord Lets reviews

★★★★★ Excellent

503 reviews across 3 platforms

1 Newbold Terrace, Leamington Spa CV32 4EA

Accord Lets's Leamington Spa office at 1 Newbold Terrace is rated 4.7 out of 5 across 503 reviews on three platforms, including 490 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026. Checked 9 October 2026.

Google logo

4.7 / 5

490

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Yell logo

4.0 / 5

10

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Accord Lets. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.

5/5

Google

Ellie from accord has been absolutely amazing! I was on their records as somebody looking for a rental property and they contacted me for which I was so grateful, what a fabulous surprise as this is the first time An agent has gone to this extent to be of assistance. The entire process was seamless and was handled with professional etiquette at the forefront. Thank you very much

Fiona · 27 August 2025

Agent replied · 10 September 2025

Thank you for your kind words and for choosing us, we're thrilled to hear about your positive experience with Ellie and our team at Accord! It's our pleasure to go above and beyond for our clients and we're glad it made a difference for you. We look forward to continuing to be your trusted real estate partner. Kind regards, Maggie, Customer Relations.

5/5

Google

Maggie is so helpful for me to find the flat in Leamington spa. Everytimes i have some questions or requests, she is always kind, and gives me clear answer and feedback. Due to her efforts and dedication, i was able to find a proper room quickly. I really appreciate her quick and considerate responses.

Kyungseok · 11 May 2024

Agent replied · 10 June 2024

Kyungseok Lee thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

We have just started a new tenancy and are really happy with all the support Ellie gave us from property viewing and following up with the preparation (painting/cleaning) in time for us to move In. I appreciate the support from Ellie and accord team!

Vitor · 24 March 2026

Agent replied · 14 April 2026

Thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that you had a positive experience with Ellie and our team at Accord. We are here to make your tenancy smooth and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just want to recommend Maggie Moran, who truly goes the extra mile. You can tell Maggie genuinely wants her clients to have a positive outcome, renters and landlords alike. Great energy, professional, engaging and very empathetic to individual needs/situations. Maggie feels like someone you can trust, in what can often be an overwhelming process.

Beverley · 12 March 2024

Agent replied · 10 June 2024

Thank you Beverley Carey for taking the time to leave us your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I used accord letting agent to find a place in Leamington spa. Elsie was fantastic and very efficient. Fantastic communication throughout the whole process which made what should have been a stressful time very easy. Fantastic service and I would definitely recommend Accord Letting agents.

Fatma · 28 July 2024

Agent replied · 25 August 2024

Many thanks Fatma for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with Accord has been top notch! The viewing I went on with Megan was great, she is friendly and informative. She gave me an information pack to walk away with as well, with contact information, which helped a ton. She made the initial process a breeze. The liaison between the landlord and myself at Accord was Connor, he is really good! Friendly, informative and quick at getting me all the things I needed. Couldn't recommend Accord enough, definitely a great company from my experience.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 11 June 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave us this great 5* review, kind words and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

The experience has been great. All the staff has been very helpful but I would like to give a special word to Ellie. She is always friendly and helpful, trying to make everything as smooth as possible and has been a big help overtaking all … More

Mário · 19 January 2026

Agent replied · 26 January 2026

Thank you so much for taking the time to leave us a review! We are thrilled to hear that our staff, especially Ellie, was able to provide you with exceptional service. We truly appreciate your support and are glad that we could help make your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We were unable to see a property that we were hoping for whilst we were in Leamington Spa, but thanks to Maggie, we were able to have an online viewing of the property and she helped us through the application process with a lot of clarity. Great stuff!

Daniel · 11 May 2024

Agent replied · 10 June 2024

Many thanks Daniel Saunders for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

After a haphazard week I went into accord lets to see how quickly I could acquire a property, everyone in the office was eager to help, things moved extremely quickly and I felt very well supported and encouraged and had a property …

Charly · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your kind words! We are thrilled to hear that our team provided you with excellent service and support during your property search. We are proud to have Ellie and our other team members who go above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Kam Bains is brilliant at her job, she always answers my calls and emails quickly and answers any questions that I have. She is very kind and professional and does her job to a high standard. I would recommend anyone who is trying to sell or let their property to get in contact with Accord.

Mr · 13 November 2023

Agent replied · 10 June 2024

Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

5/5

Google

I've been with Accord for almost 20 years and I can't recommend them enough. Work is timely and professional but still leaves plenty of room for warm and positive relationships. Leah Tedstone, in particular, has been the facia of all my interactions for a number of years and it is through her that all of my experiences are rated so high. Thank you for all your hard work, professionalism and friendlisness.

Drew · 11 June 2022

Agent replied · 10 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service from all of the team, followed through with the lettings process thoroughly and helped me move in very quickly. Jake was great at the viewing gave lots of information about the property, Connor was always updating me on each stage of the process after i chose to go ahead, and Kam and Will were always efficient in answering any calls with questions i had about the process and property. Would definitely recommend this agent!

Sophie · 11 June 2021

Agent replied · 10 June 2024

Thank you Sophie for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

We viewed a property with Elsie earlier this week and she was amazing! Being students on their first house viewing it we were already nervous, but she put us right at ease. The communication has been brilliant, with consistent emails and … More

Sophie · 23 January 2026

Agent replied · 26 January 2026

Thank you so much for your kind words! We are thrilled to hear that Elsie made your first house viewing experience a positive one. Our goal is to make property searching as stress-free as possible and we are happy to hear that she did just … More

5/5

Google

Kam managed my property and was very responsive through out! Our landlord created a lot of issues for us during our tenancy but Kam made sure to relay our issues to him and helped us with getting maintenance issues resolved asap. She also helped me get a reference for my new flat. Highly recommend her!

Zainab · 14 October 2023

Agent replied · 10 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

As a landlord I rely on my agent to keep me informed on time and to help me navigate changes in tenancy needs. Kam is a great partner in this regard; professional, diligent and simply a nice person to work with.

Rajesh · 26 July 2024

Agent replied · 25 August 2024

Hi Rajesh Darji, thank you for your kind words about Kam. We are delighted to hear that you find him professional, diligent, and pleasant to work with. Your feedback is greatly appreciated. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently worked with Accord Lets to let my property, and Maggie was professional, knowledgeable, and communicative throughout the entire process. They provided excellent advice and their negotiation skills ensured a fantastic tenancy agreement. I highly recommend them for their outstanding service and dedication.

Tunu · 2 June 2024

Agent replied · 9 June 2024

Hi Tunu Masindi, thank you for sharing your positive experience with Maggie at Accord Lets. We are delighted to hear that Maggie provided you with professional and knowledgeable service throughout the letting process. Your recommendation means a lot to us. Thank you for choosing Accord Lets. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with my letting agency Accord Letting Leamington Spa is one of the best I ever had, they are proactive, answering to my request, contacting me to check up on the stage of the works and also they are taking into account my satisfaction after each work. Thanks again to Kacie Delemarre for her recent courtesy visit.

Alina · 16 July 2023

Agent replied · 10 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

I'm a long term customer and have found that over many years the team at Accord Leamington do a good job renting out and managing your property. They react quickly to tenants' issues. Kirsten has been particularly helpful and effective with a recent issue that needed fast repairs sorted.

Ian · 11 February 2024

Agent replied · 10 June 2024

Thank you Ian for your amazing review. Best wishes, Lucy, Customer Relations.

5/5

Google

The staff at Accord Lets understood our needs as a new immigrant family very well. From enquiry to viewing, the process was smooth and informative. All the paperwork was quickly sorted and done in an efficient way. Thank you Connor and the team. It would be even better if they could give us an introduction to what's going to happen upon the start of the tenancy.

Arthur · 26 August 2022

Agent replied · 25 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Maggie has been first class from start to finish. Her meticulous approach to all she does is a credit. Myself and my partner would like to thank you for the service we received and for getting us into our new home. Thanks again 😀

Lloyd · 11 April 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had great experience with letting my property with Accord Lets recently. Within a couple of days of the property being with Accord they revamped the Right Move advert and the new tenant expressed interest immediately. We have had excellent communication throughout the entire process from Phoebe, Amy and Georgia. They have all been very professional, helpful and very courteous. I would definitely recommend Accord Lets for landlords looking for respectable tenants. Excellent service from start to finish. Thank you so much.

Raj · 2 November 2024

Agent replied · 9 November 2024

Thank you for your 5* review Raj. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

What a lovely team Accord have to deal with. In particular Georgia Lindsay has gone above and beyond to help us find a property, she is polite and thoughtful without being pushy. Highly recommended

Mimi · 1 October 2024

Agent replied · 22 October 2024

Many thanks for your outstanding recommendation, 5* review and your generous comments Mimi. Best wishes, Lucy, Customer Relations.

5/5

Google

This review is in regard to the amazing service by Michael and the team in finding and securing a family home for us while we were still living in Canada. We took possession of the property 3 days ago and their communication throughout was great. Michael was proactive in sending me details of properties that fit our needs (including allowing pets), and was very accommodating with fast service across time zones and international boundaries! We sincerely hope that the tenancy experience itself will be just as good. I will write another review in a few months.

Julie · 12 June 2019

Agent replied · 10 June 2024

Hi Julie Thankyou very much for taking the time to leave this 5* review! Moving can always be a stressful process but I imagine moving countries is even more stressful, and im glad to hear that Michael and the team made this process easier for you and your family! Looking forward to your next review. Kind regards, Jake

5/5

Google

Thanks to Accord Lets, my partner and I have finally found a properly that we’re unbelievably happy with. Michael was absolutely amazing, so polite and welcoming. Michael was aware that this is the first time my partner and I have moved out and living in our own property and he appreciated that we wasn’t 100% about the whole process and Michael explained everything so thoroughly to ensure we understood everything. Overall we are extremely happy with the property and of course the service Michael and Accord Lets provided us with and we will be advising anyone we know who are looking for a property of the wonderful experience we have had with Accord Lets!:)

Shaneice · 12 June 2019

Agent replied · 10 June 2024

Hi Shaneice, Thank you for your wonderful recommendation and 5* review of our local Accord Lets team! I will make of course make sure your glowing comments are made known to Michael and the whole team. Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Accord Lets's Google reviews

Questions about Accord Lets

How many reviews does Accord Lets have?

Accord Lets's Leamington Spa office has 503 reviews across three platforms: 490 on Google, 3 on Facebook, 10 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Accord Lets's rating?

Accord Lets is rated 4.7 out of 5 across all 503 reviews, and 4.7 out of 5 on Google from 490 reviews, checked 9 October 2026.

Has Accord Lets won any awards?

Yes. In The Trusted Agent 2026 awards: Accord Lets, Leamington Spa won Platinum; Accord Lets, Birmingham won Platinum.

Where is Accord Lets's Leamington Spa office?

Accord Lets, 1 Newbold Terrace, Leamington Spa CV32 4EA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.