Jacobs Steel Lancing reviews

★★★★★ 5/5

Google

A long road to moving in for reasons largely beyond anyone's control, but made that much easier by the conviction of Chris and the team at Jacobs Steel to get the job done. I think they probably now have experience of every possible pitfall which I'm sure will be incredibly valuable to future clients. Our house also sold in hours thanks in part to the amazing photos JS published, they really showed our home in all it's glory! Thoroughly recommended.

Darren · 7 July 2016

★★★★★ 5/5

Google

The team worked for me from day one, even while away in Spain I received regular updates on the viewings, offers and finally the sale. We had a few problems at the end of the sale process but this was nothing to do with the team at Jacobs - Steel, in fact they worked extremely hard in keeping the sale chain together and I'm very grateful for all the hard work they put in. Many thanks to Chris Clarke and the team. Ron Julian

Ron · 7 July 2016

★★★★★ 5/5

Google

I would thoroughly recommend Jacobs Steel. I originally bought my flat through them back in 2001 and they did a great job. So, when I came to sell it 14 years later, they were one of the estate agents I got in to value it (the other being King and Chasemore). Chris was very prompt for the initial appointment and was very enthusiastic about wanting to sell the flat for me. This was not the case for King and Chasemore, who didn't even turn up!! Throughout the sale Chris and his team have been excellent, keeping me informed of developments, giving advice and generally helping things run smoothly.

Alan · 7 July 2016

★★★★★ 5/5

Google

Nico at Jacobs and Steele Findon branch made selling our house easy. Three buyers later, and almost a year later we finally moved this week. We were very unlucky with our first two buyers and had very disappointing experances with other local agents. Throughout some very difficult times , almost giving up at one point the staff at Jacobs and Steele kept us updated and always told us the truth good and bad. I would recommend Jacobs and Steele to any body wishing to buy or sale. Nico particularly has excellent communication skills both with us and other parties envolved and made us feel as if we were his only clients. Well done.

Lyn · 7 July 2016

★★★★★ 5/5

Google

5 stars are not enough I would give them more if I could, Chris Clarke is a true professional. I bought a property being sold by Jacobs Steele and had a multitude of problems with my solicitors Premier Property Law and also the estate agents dealing with my own sale Fox and Sons, Lewes Road Brighton, Chris took all my problems on board and solved them for me. What an amazing man, he always had time for me and nothing was too much trouble, I would not hesitate to recommend Chris and his team at Jacobs Steele. A big thank you.

Sharon · 7 July 2016

★★★★★ 5/5

Google

We would highly recommend Jacobs Steel in Lancing. From our first meeting with Jake at a property viewing, the market appraisal with Peter and our ongoing sale and purchase with Chris and the team, they have all been highly professional, polite and courteous at all times. Sale to completion in less than 12 weeks, they have pulled out all the stops and moved things along for us when solicitors were dragging their heels. A big thank you to you all, not sure we would have got such a great service with any other agent.

Carol · 7 July 2016

★★★★★ 5/5

Google

Chris and the team handled the sale of our house very professionally, from presenting the property to potential buyers right to the exchange of contracts. They were always ready to answer any questions we had and gave great advice when required. We knew we always had them to help whatever we needed to know. The sales brochure was very professionally done and I wouldn't hesitate to recommend Jacobs Steel Lancing to anyone in the area thinking of buying or selling.

Graham · 7 July 2016

★★★★★ 4/5

Google

I’d like to thank Mel and all the rest of the crew at Jacobs Steel Lancing for enabling my move. They said they’d deliver, and they did.

Peter · 28 November 2025

★★★★★ 5/5

Google

From start to finish, Mel and her team have been fantastic! Extremely efficient service from valuing the property to completion, they have been on hand to answer any questions if needed and always been helpful and knowledgeable which considering the type of property was perfect! Would highly recommend Jacob Steel and the Lancing team when it comes to buying and selling a property!

Stefan · 6 July 2022

★★★★★ 5/5

Google

Jacob Steel in Lancing were amazing. They made the entire process from start to finish stress-free. Being on hand for any questions and regular updates along the way. I would highly recommend Mel and her team if you are looking for a smooth great experience. Thank you very much.

Helena · 30 September 2023

★★★★★ 4/5

Google

The whole team at Lancing’s Jacob Steel have been a pleasure to deal with throughout the process of selling of our house. There was always a cheerful happy to help voice at the end of the line. And a huge thanks to Rachel, for always keeping us updated and giving great advice, we couldn’t have asked for more! Would recommend to anyone!

Kirsty · 6 July 2022

★★★★★ 5/5

Google

We bought our house via Jacob Steel, Lancing. It ended up being quite a long process and we were buying from another part of the country. These two factors made it more complex. The staff at Jacob Steel were always friendly, supportive and professional. Particular thanks to Phoebe.

Saffron · 29 September 2023

★★★★★ 5/5

Google

We bought our house via Jacob Steel, Lancing. It ended up being quite a long process and we were buying from another part of the country. These two factors made it more complex. The staff at Jacob Steel were always friendly, supportive and professional. Particular thanks to Phoebe.

Saffi · 17 September 2023

★★★★★ 5/5

Google

I found Jacob Steel (Lancing Branch) to be a very professional Estate Agent. I mainly dealt with Phoebe Kimber who handled my property viewings and eventual sale and Mel Daddow both of whom I am very grateful to for ALL the hard work and help they provided. If I ever plan on moving again I wouldn't hesitate to use Jacob Steel again. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 25 August 2021

★★★★★ 5/5

Google

5 stars for the Jacobs Steel team at Lancing. I used them to sell my flat after purchasing with them three years ago. Mel, Phoebe and Beth were all incredibly helpful throughout the entire process. We have exchanged today after much hard work from the team! Phoebe in particular has been a huge support all the way through :)

Danielle · 9 September 2022

★★★★★ 5/5

Google

Having decided to sell a reasonably large smallholding/ estate (5 bed farmhouse with 5acres of land) on the South Downs near Sompting, I’d decide to review the services of a very wide range of agents. This included high end traditional country estate sales agencies right through to seemingly more standard town based agencies. Having seen quite a number, the team at Jacob Steel Lancing and specifically, Melanie filled me initially with more confidence and hope than every other I’d seen. In saying that I had reservations that the JS Lancing team had the experience for this type of sale process and so instructed two agents, Jacob Steel and HJ Burt. The hunger and drive and regular communication from the JS team was very impressive, they acted in a way that made me feel they really wanted to help me sell this property. It was not a straightforward house to sell, listed and in a conservation area, it had complications. Jacob Steel demonstrated absolute commitment to my sale and soon I focused on them as a single agent, given seemingly ‘higher end’ agents demonstrated relative indifference. After a marathon sale process I completed this week, it was a long and complicated journey but the Jacob Steel Lancing team never lost energy or hunger to help me get to the end. No matter what status of property, the JS teams drive will get you sold. Can’t recommend enough!

Mark · 25 June 2024

★★★★★ 5/5

Google

We had an excellent experience with Jacobs Steel Lancing while buying our house. The entire team was professional, responsive, and incredibly helpful throughout the process. They guided us every step of the way, ensuring that all our questions were answered and concerns addressed. Their attention to detail and dedication to customer satisfaction truly set them apart. We couldn’t have asked for a smoother transaction. Thank you, Jacobs Steel Lancing, for making our home-buying experience a positive one! Highly recommend their services to anyone in the market for a new home.

Adrian · 25 June 2024

★★★★★ 5/5

Google

Chris and his team at Jacobs Steel, Lancing provided a brilliant service when selling my home and I would highly recommend them. Always enthusiastic, positive and helpful, they kept me informed every step of the way. Chris was always happy to offer advice and really helped hold things together when my onward purchase hit a few problems. I would definitely use Jacobs Steel again and totally appreciate the value of the service provided. Thank you!

Helen · 7 July 2016

★★★★★ 5/5

Google

5 star experience from a professional and friendly team - top quality marketing and photographs - open day worked like clockwork - immediate online updates / feedback - sales progression managed proficiently with regular updates - all culminating in a successful house move - thank you Lancing Team - will definitely be recommending youPositiveResponsiveness, Quality, Professionalism, Value

John · 25 August 2022

★★★★★ 5/5

Google

We’re looking for our next home and up to now, any viewings we’ve had with Jacobs Steel have been excellent. Phoebe in the Lancing office has been excellent, promoting not just the property we’re viewing but the local area. Matt in the Worthing office has also been very good regarding Worthing viewings. Thanks Phoebe and Matt.PositiveResponsiveness, Professionalism

Nigel · 25 August 2022

★★★★★ 5/5

Google

From viewings all the way to completing on my purchase, Jacob Steel have been brilliant. All the staff have been so friendly and helpful, especially Richard who supported on a very lengthy transaction due to the lower chain. I received regular updates and timely clear communication which was so helpful. Highly recommend.

Holly · 19 December 2024

★★★★★ 5/5

Google

The service I have been given by Jacob Steel these past few weeks has been amazing. On a whim I inquired about veiwing my first property to purchase and received tones of prompt support, guidance and recommendations throughout the whole process. Overall I have been extremely pleased with everyone I've spoken too either on the phone or via email and would definitely recommend especially if your a first time buyer.

Charlie · 19 November 2024

★★★★★ 5/5

Google

Mel and her team made every part of selling the house so easy, they kept us informed of every viewing and gave us feedback on every viewing I would not hesitate to use them again and would highly recommend them FANTASTIC TEAM. … More

Steve · 30 March 2025

★★★★★ 5/5

Google

Dealing with Jacob steel has been wonderful and I can’t recommend them enough. Phoebe was amazing from start to finish and made the process so simple. Mel the manager was lovely and such a great help. Rachel progressed our sale and was wonderful throughout. Thankyou to the whole team, I will definitely be using them again.

Val · 6 July 2022