Jacobs Steel Lancing reviews

★★★★★ 5/5

Google

I was very impressed with Mel and the team on the sale of my late mother's house. It wasn't straightforward but from the start to the end, they were on top of things. Richard the sales progressor ensured everything kept moving and Mel was always ready to resolve any problems. The whole team were friendly, helpful and professional throughout and I would not hesitate to recommend them.

Beverley · 8 December 2022

★★★★★ 5/5

Google

Mel , Phoebe and the team made this eventful transaction as plane sailing possible. As stressful as it was at times and ready to give up, Mel was always there to keep us positive and eventually get us over the line , Mel wasnt there from the start from our transaction but from that 1st day she was in the office i knew i had 100% trust in herself to get us into our new home . Thank you just doesnt seem enough but im so glad we eventually got therePositiveResponsiveness, Quality, Professionalism, Value

Shane · 25 August 2020

★★★★★ 5/5

Google

Having spent a total of 2 years trying to sell my house and being ripped off by those people who promised to save me from commisery!!! Along comes Perry and the team at Jacobs Steel Estate Agents lancing. What can I say? A professional service of the highest quality from start to finish. Having had my previous experience I was always going to be a tough critic. These guys knocked it out the park with regular updates, friendly, helpful and polite employees and always approachable and they answer the phone!!! unlike online competitors!!! Genuinely thank you, you listened and knew how important this move was to me. Without sounding too dramatic Jacobs Steel has helped me achieve the fresh start I have been craving after being trapped in the x-marital home for 3 years. My advice! Stay local, get the job done right and get what you pay for!! One extremely happy Mr A Scutcher. Cheers.

Allan · 6 July 2020

★★★★★ 5/5

Google

We just wanted to take the time to share are moving experience.Using Jacob and Steel of lancing west susse was the best decision we could of made.Moving in a very difficult time was extremely stressful, but made so much less with the help of Mel,the lancing branch manger and phoebe Jacobs sales assistant. Nothing was ever to much trouble. We have no hesitation in recommending Mel and her team at Jacobs to anyone. Great excellent service,thankyou so,so much. Mr& Mrs Ferguson

Adrian · 6 July 2020

★★★★★ 5/5

Google

Wonderful company that work hard and keep you updated. Always happy to help and give the best advice. Big shout out to Ross and Mel for all their help - thanks both!

Kelly · 19 November 2024

★★★★★ 5/5

Google

Seamless transaction from start to finish. Mel kept us up to date with every milestone and never felt at any point that I made wrong decision choosing JS over any other local estate agents in Lancing. Definitely recommended.

Maulik · 17 August 2024

★★★★★ 5/5

Google

I can not recommend Mel, phoebe and Beth at Jacobs steel enough. Due to some awful solicitors it took 6 and half months to sell and buy my new house, Mel and the team were outstanding phoning, emailing me and keeping me in the loop daily, going above and beyond. I have used many estate agent over the years and I have never received service like this. I will be using Jacobs steel again!

Dustin · 6 July 2021

★★★★★ 5/5

Google

We recently used Jacobs & Steel to sell our property in Sompting. It was a very protracted sale due to circumstances beyond our control. We can’t thank Mel Daddow enough for all her help and guidance. We wouldn’t hesitate to recommend Jacobs and Steel.

Susan · 26 April 2024

★★★★★ 5/5

Google

Jacobs Steel have been brilliant. We’re first time buyers and they have kept us informed of the process every step of the way. Exchange went down to the wire and both Mel and Phoebe did all they could to push this over the line. We pick up the keys to our first home today and wouldn’t have been able to do this without them. Thank you!PositiveResponsiveness

Katherine · 25 August 2022

★★★★★ 5/5

Google

We purchased a property in Lancing though Jacob Steel, that we are now renovating. Mel and the team there were a pleasure to deal with throughout the process. Sales progression was helpful and professional. I wouldn't hesitate in recommending them to anyone looking to purchase in the area.

Evohomes · 27 January 2024

★★★★★ 5/5

Google

Excellent, from start to finish. Phoebe was quick to get a viewing booked in, and knowledgeable on the tour of the property. Once the offer was in Mel and her team kept us in the loop and worked really hard to get this purchase through as quick as possible. Highly recommended.

Richard · 5 November 2023

★★★★★ 5/5

Google

Mel and her team were amazing in helping us sell and buy our new home. We couldn’t have asked for better service, they always kept us up to date with information and were extremely helpful in making sure the whole process was fast and easy. We hope to never sell or buy again, but if we were to Jacobs Steel in Lancing would be our first choice for Estate Agents.PositiveResponsiveness, Quality, Professionalism

Charlie · 25 August 2021

★★★★★ 5/5

Google

Many thanks to Mel , Phoebe and Beth at the Lancing office for guiding us competently through the process of moving house. It did take much longer than we had anticipated, but at all times they were friendly, helpful and professional, keeping us fully updated at every stage. Thank you so much for all your hard work, much appreciated.

Stephen · 8 March 2023

★★★★★ 5/5

Google

They were quick to respond, they were very helpful for us as first time buyers. We always felt cared for and looked after. A big thank you to Mel and Richard who supported us the whole way.

Luke · 25 July 2024

★★★★★ 5/5

Google

We have had some bad experiences from other estate agents, but Jacobs Steel have been amazing. Jake has been very professional, keeping us regularly informed throughout the process of buying our bungalow. He has gone above and beyond, answering our questions and worries quickly. I can honestly say that Jake's professionalism, clear communication and friendly manner made this stressful time a lot more manageable for us! I would highly recommend Jacobs Steel Lancing to anyone who is looking for a reliable, professional and honest service.

Georgie · 7 July 2018

★★★★★ 5/5

Google

Honestly I cannot fault Jacobs Steel as I had nothing but positive experiences with them throughout the whole process. The estate agent who dealt with our case was Phoebe Kimber and she was incredible!! Always responded to emails and phone calls quickly, constantly kept me up to date, chased after people for me. Highly recommend. Big thank you to Mel and her team - especially you Phoebe!!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 25 August 2021

★★★★★ 5/5

Google

Mel and her team worked tirelessly to help get a difficult exchange and completion executed. They kept me fully informed all the way and nothing was too much trouble. I viewed the property several times and Beth was polite and a delight to meet - a great credit to her management and the company. Although not the vendor i recommend Jacobs Steele without any reservations. A great team.PositiveResponsiveness, Quality, Professionalism

Carol · 25 August 2021

★★★★★ 5/5

Google

Mel and all the people at Jacob’s Steel were wonderful the sale of the flat in Lancing went well and would highly recommend them for buying or selling in that area Jason

JASON · 24 September 2024

★★★★★ 5/5

Google

I recently had the nightmare of all nightmares selling my home and buying another having 6 in the chain. Chris of Jacob Steeles in Lancing was amazing he ended up dealing with solicitors and agents of all the people in the chain way above his call of duty. Only through his efforts and expertise was the deal finally done. Thank you Chris and your staff and for people looking for an agent look no further go see Jacob Steele of Lancing.

Brian · 7 July 2017

★★★★★ 5/5

Google

We visited a number of Estate Agents in the area looking to buy and Jacob Steel stood out by far in the interest showen to us in our quest, our time being limited as we had travelled from abroad. Once the decision to purchase was made Jake provided the most helpfull and comprehensive assistance we could wish for. Our emailed queries and worries sent from Spain were always responded to instantly, even if some of our concerns were outside the remit. Outstanding personal service at all times making house purchase a pleasant experience. Thank you Jake.

David · 7 July 2017

★★★★★ 5/5

Google

We cannot praise Chris and his team enough for all their hard work in selling our property. Chris has worked tirelessly throughout the whole procedure, published some beautiful photos and video of our property and kept us informed at all stages during the negotiations and sale. Chris was the one who chased everybody on our behalf and made selling our house really easy - not stressful at all. We would fully recommend Chris as a fantastic estate agent and can guarantee you would be in safe hands! Thank you so much Chris, Jake, Josh and the rest of the team at Jacobs Steel, Lancing. .

Julie · 7 July 2017

★★★★★ 5/5

Google

I couldn't fault the service I received from Jacobs Steel. Jake was brilliant, kept in regular contact with us every step of the way when looking for our first property. He was friendly and informative when showing us round properties. Although we didn't buy through Jacob a steel in the end, he referred us to their fantastic mortgage advisor, Mark and we will definitely be looking to sell through Jacobs Steel due to their professionalism and down to earth approach.

Rebecca · 7 July 2017

★★★★★ 5/5

Google

I bought my first property being sold through Jacobs Steel and was happy with how the purchase was handled, so they were my first choice when we came to sell 7 years later. The speed of which the property went onto the website was impressive. Chris was great at advising how best to sell to cause minimum distribution to the routine we had for our 9 month old baby, which was an open house. Once the open house had happened, Chris was then great at keeping us informed of interest and offers received, and then finalising the best sale price possible. We would recommend Jacobs Steel as an estate agent.

Paul · 7 July 2017

★★★★★ 5/5

Google

We placed our bungalow with Jacobs Steel and within a few days they had enough buyers interested to be able to arrange an 'open' day, during which they received a number of offers including some that exceeded our asking price. We accepted one that was not the highest, fully backed by Chris and his team, and the deal went through, if not always smoothly, then with the unstinted backing of the JS team including their help in nudging solicitors to speed up! If ever I have a house to put up for sale in the future, my first port of call will be JS and I thoroughly recommend Chris, Peter, Jake and the rest as the straightest, hardest working agents in town.

Allan · 7 July 2016