Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLouisa and the team at JDG were very professional in helping us sell my mothers property - she kept us well informed as to where we where with the sale and everything else we needed to do.
Peter · 22 October 2024
Agent replied · 29 October 2024
Thank you so much, Peter, for your kind review!
We’re delighted to hear that you felt well-informed and supported throughout the sale process. Louisa and the team here at JDG are so pleased we could assist you in selling your mother’s property smoothly. If there’s ever anything else we can help you with, please don’t hesitate to get in touch. Wishing you all the best, and thanks again for choosing JDG!
Ps. You might also be pleased to know that your buyer loves it at Spinners Court, especially being so close to the canal :)
★★★★★ 5/5
GoogleLouisa was great to deal with! She kept me updated throughout the process with very quick responses to emails. Thank you very much Louisa!
Hannah · 15 April 2025
Agent replied · 17 April 2025
Hi Hannah, thank you so much for taking the time to leave us a review. I am really happy to hear that Louisa helped you through your purchase. We hope you love living in Bowerham!
★★★★★ 5/5
GoogleSuperb service from an incredibly professional team. Efficient systems in place to ensure each step of the process is as smooth as possible. From listing to completion took just 5 months. Michelle and John’s expert advice meant that we sold our house for its maximum value and Louisa provided constant support throughout the process. I would most definitely recommend JDG to friends and family and will certainly return next time we sell!
Benjamin · 15 April 2025
Agent replied · 17 April 2025
Hi Benjamin, thank you for your kind words and for taking the time to leave a review. I am really please to hear your were happy with our service and that your home sold sold in such a great time! All the best
★★★★★ 5/5
GoogleFrom the first time I was interested with the purchase of my first home everyone at the estate has been very helpful. Also the most important was through all the process of purchasing Louisa has been very supportive and every day was there for me and very promptly with every email I had sent. Thank you very much for everything.
Violeta · 19 February 2025
★★★★★ 5/5
GoogleJDG are an award-winning estate agency for a reason! I could not have been happier with their service, which was impeccable from start to finish. I had been looking for a property in central Lancaster for a year and was getting desperate. When I saw the house I now own, online, they pulled out all the stops to get me a viewing asap and I put an offer in on the same day. They were always very quick to respond to any queries or requests. Their advice and recommendations were excellent. They are lovely people. They went above and beyond, in my opinion, and I felt in very safe hands. Thank you JDG! It goes without saying that I wouldn't hesitate to recommend you! Grace x
Grace · 11 December 2024
Agent replied · 18 December 2024
Hi Grace - Thank you so much for your kind words. I'm so happy you found your perfect home, in a superb location and so easy for work for you. Johns been telling us all about the square pizza, we'll be checking you out in the New Year! Happy Christmas in your new home x
★★★★★ 5/5
GoogleI couldn't be more happier with the JDG service that I got when I sold this year . It is the best in the business and class. Everything from initial instructions, pricing , advise , appointment and offer management were delivered effortlessly and with great customer focus. It made it all easy and seamless. What lovely people. The communication was on point at all times with tech supporting it although I loved the personal touch and regular calls . From Director to call handling staff and all the office team absolutely 5 star all round . Thank you . Its been a pleasure working with you all , your service is best in class . Thank you . Highly recommended
Lynn · 7 December 2024
Agent replied · 18 December 2024
Hi Lynn
Thanks for your review and such lovely kind words. It only feels like last week I was stood in your property and we were planning the best way to market the property and what jobs should be done in order to maximise the price!
I'll pass on your lovely feedback to team but also thank you to you for trusting us!
All the best for Christmas
~ Michelle & John x
★★★★★ 5/5
GoogleWe have used JDG twice to sell for us. The first sale went really smoothly it has to be said. It was in a sellers market. Louisa was great to work with once we had accepted an offer. Great communication.
The second sale was in a trickier market, but we accepted a reduced offer and all went OK until the buyers pulled out with 4 days to go. Stressful is an understatement. But we devised a plan B, and the calm approach of Michelle and John helped us to have faith in the process. We popped a new roof on the house and the second sale went through brilliantly. Louisa, again working really well at keeping all involved, informed and all calm. Acceptance of offer to completion, 23 days! Phew.
I am sure we will go down the same route if we sell again. Thanks guys.
David · 4 March 2024
★★★★★ 5/5
GoogleBuying a house through JDG has been wonderful! I want to recognised Louisa especially as she was caring and efficient and really made me feel listened to and supported throughout the whole process of buying my first solo home! I am so happy with my house, and so grateful. Thank you! :)
Maisie · 23 October 2025
Agent replied · 24 October 2025
Hey Maisie! Thanks so much for your wonderful review. Its always great to have someone there just to talk to and get reassurance from and I am so pleased that was Louisa. All the best in your new home!
★★★★★ 5/5
GoogleJDG sure are a 5 star company. Nothing the Sales Department and the Rental Department. Craig has taken the responsibility to help secure for my son a tenant for his purchased from JDG flat and Craig has demonstrated to me, a Landlord in Cheshire, as being a genuine professional at what he does as a letting agent. I highly commend his professionalism and care toward securing the right tenant for our son. Well done JDG you have great staff and a fabulous infrastructure.
Anomonous · 26 October 2024
Agent replied · 20 October 2024
Hi T
Thanks for your kind words. We look forward to our continued working relationship. I’ll pass your kind words onto Craig in the letting team
Best wishes
John & Michelle
★★★★★ 5/5
GoogleIt’s officially complete - our first home is sold! Can’t thank the JDG team enough - people say selling a house can be one of the most stressful experiences, but JDG have made it totally painless. Michelle took the time to get to know us and think about how to market the house... it clearly paid off because it sold, for our full asking price, after the very first day of viewings. Cassie and Darren kept us up to date through the whole process and were absolutely lovely to deal with. It’s a shame we’ve moved away from Lancaster because we would definitely be choosing to work with them again if we could!
Rosie · 28 February 2019
Agent replied · 27 February 2024
Thanks for taking the time to leave such a lovely review. Your home was fab and you were both great clients to work with. I'm still wanting a bench like yours! Hope you find a great agent in Liverpool to work with and if you ever plan to return - I'll still be here :)
★★★★★ 5/5
GoogleI cannot thank enough to JDG finding a buyer for our house and completing the sale. They are so confident in what they do that they guaranteed us no fees if there is no sale, which is very different to other estate agents in Lancaster. There are no hidden fees. One can rest assured if a property is given in the competent hands of JDG.
Many thanks JDG, we look forward to working with you again.
Nilesh · 21 December 2024
Agent replied · 15 January 2025
Hi Nilesh - We are a true no sale, no fee estate agent and I'm so happy that we helped you and helped restore your faith in estate agents. We aren't all the same! And yes, if you decide to move again, we will be ready and waiting! All the best for 2025 x
★★★★★ 5/5
GoogleJDG were the estate agent for the house we bought and Louise was our contact. As we were moving to Lancaster from out of town we needed a reliable agent and Louisa was honestly amazing she kept us up to date with everything that was going on and really pushed for us. We completed really quickly and are now in our new home and love it. Thank you so much Louisa you are a credit to JDG.
The Dunn family
Beverley · 31 December 2023
★★★★★ 5/5
GoogleJDG couldn't have been better. Their communication before, during and after the sale of my property was absolutely flawless and they went above and beyond at every opportunity. Thank you so much.
Yosty · 23 March 2026
Agent replied · 13 April 2026
Hey Yosty, thanks so much for the great review. I am so pleased the team where able to help with your sale throughout your journey. All the best
★★★★★ 5/5
Google5 star service from Chris and Louisa. The team is amazing, thanks a lot.
Victoire · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! We’re delighted to hear that you had a fantastic experience with Chris and Louisa. The whole team puts in a lot of effort to ensure everything runs smoothly, and it’s great to know it showed. If you need any assistance in the future, don’t hesitate to get in touch. Cheers!
★★★★★ 5/5
GoogleJDG were absolutely brilliant to deal with from start to finish in the process of purchasing my first home. Fiona and Cassie in the office were really friendly and always at the other end of the phone and Louisa was brilliant to deal with when it came to the finer details. I don’t think I’ve ever known someone reply to emails quicker! Would highly recommend JDG to anyone purchasing or selling a property!
James · 13 April 2024
★★★★★ 5/5
GoogleEveryone at the JDG team have been so helpful with our recent sale and purchase. They guided us through the whole process so we could progress as quickly as possible. Special thanks to Rob, Gary, Louisa, Rosie and Michelle for the help they gave us along the way. Many thanks!
Andrea · 1 April 2025
★★★★★ 5/5
GoogleIt's been a long process, but we hot there in the end. Louisa was absolutely fantastic, very jolly, very helpful and all ways kept us in the loop.
ALISON · 22 October 2024
Agent replied · 29 October 2024
Hi Alison - thanks for the kind words. Shared ownership houses tend to take longer to go through the process, I think due to all the paperwork involved! I don't know Louisa manages to keep so jolly with it all!
Anyway thank you for choosing to work with us. Your home was fab and I loved the views and open plan layout. More importantly so did your buyer!
Best wishes
~Michelle x
★★★★★ 5/5
GoogleMe and my partner have recently rented a house with JDG, and have found the experience to be a very positive one. Anna from the lettings team has been incredibly helpful, communicative and has made the whole process an easy one. I could not recommend enough renting with JDG.
Charlotte · 15 September 2025
Agent replied · 8 October 2025
Hi Charlotte, thanks so much for taking the time to leave a review about your experiences as a tenant. I am so pleased that Anna has been able to help with everything. I hope all goes well in your new rental property and you know where we are if you need anything.
★★★★★ 5/5
GoogleLouisa & Rosie were super helpful in the process of selling our property & finding the perfect next home. Thank you for all of your help both!
Ella · 25 October 2024
Agent replied · 29 October 2024
Hi Ella
Thank you so much for your kind words. Your apartment was fab and a great first home. I can't wait to see what you do to your house. Keep in touch and thank you choosing to work with us both your sale and purchase. Happy New Home!
~ Michelle x
★★★★★ 5/5
Google10/10 experience with JDG. Huge thank you to Louisa, who was very professional, responsive and single-handedly kept us sane. Would highly recommend!
Irene · 4 January 2025
Agent replied · 15 January 2025
Hi Irene - Happy New Home - many people say Louisa keeps them sane, especially during the conveyancing process! We hope you are setlling well x
★★★★★ 5/5
GoogleThey were okay only problem I had was when they valued the house was told they give regular updates on how things were going but I felt like I had to keep chasing them but from that very good
Tony · 15 August 2026
★★★★★ 5/5
GoogleHaving used JDG previously, when Mum passed away we decided to use them to sell the family home.
From the very start, Michelle was sympathetic, and went above and beyond in talking with the family and discussing our circumstances.
The whole sales team were great, informing us of what the stages were and advising us of booked viewings. Feedback was always forthcoming and when we had a buyer, the negotiation process was slick and painless.
Even on completion, we were kept informed every step.
Highly recommended!!
Garry · 11 June 2023
★★★★★ 5/5
GoogleCould not fault our experience with JDG at all. From the valuation to completion everyone was so friendly, helpful and always there to help. Especially Louisa, she was so helpful not only with our sale but advise on our purchase even though it was not through JDG themselves. Would always recommend to anyone selling a property. Thank you JDG 😊
Mike · 27 February 2022
Agent replied · 27 February 2024
Hi Mike
A big thank you to you and Alice for your kind words and I am so glad we could help and that you are finally in your new home! If you ever need any advice, you know where we are
No doubt I'll see you soon
Michelle and John x
★★★★★ 4/5
GoogleVery good Agent to process property sale.
M · 25 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with us in processing your property sale. If you ever need assistance in the future, please don’t hesitate to get in touch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
