Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our house through JDG a couple of weeks ago. Everyone there was great but Louisa was amazing. I could call her whenever our solicitors were being annoyingly slow and she really helped by chasing things along. Really grateful for the professionalism and kindness. 100% recommend.
Val · 7 December 2024
Agent replied · 18 December 2024
Hi Val
Thanks for your eview and kind words. I'm so sorry the solicitors were slow - so many seem to struggle with simple communication nowadays which is so essential. This is why Louisa's role at JDG is so important as she helps keeping things moving forward!
All the best in your new home and I hope your doggy is still enjoying the new woodland walks!
Happy Christmas
~ Michelle, John and the team x x
★★★★★ 5/5
GoogleThanks to Louisa and the team for getting us over the line with the sale. They could not be more helpful and going that extra mile on every occasion!
David · 17 July 2025
Agent replied · 18 July 2025
Hi David, thanks so much for taking the time to leave us a review. I am really please to hear that all went well with your sale.
★★★★★ 5/5
GoogleFrom beginning to a long
end Lousia has been most helpful and kept me informed all the way which lm most grateful .
Avis · 14 September 2025
Agent replied · 8 October 2025
Hi Avis, thank you for your lovely words. I will be sure to pass that over to Louisa!
★★★★★ 5/5
GoogleSpecial thanks to John and the team after dealing with the letting and sale of our property. Everyone we dealt with was courteous and responsive. Special ‘shout outs’ to Louisa and Claire who certainly deserve a bonus after assisting us in such an efficient and professional manner. Great service!
Mark · 12 October 2024
Agent replied · 20 October 2024
Hi Mark
Thank you so much for your kind words. It’s been great working with you both as a landlord and then a seller.
A huge thank you for trusting ourselves over the years we have worked together.
Best wishes
John & Michelle
★★★★★ 5/5
GoogleGreat service , once we had a buyer, Louisa was in regular contact, chasing the buyers solicitors when needed. Totally recommend JDG for friendly, professional service with a smile . Thank you so much Louisa 👏👏 …
Paula · 20 March 2025
Agent replied · 22 March 2025
Hi Paula! Thank you so much for your kind review. It was a pleasure helping sell your property in Morecambe and I am really pleased to hear that Louisa kept you up to date with everything. All the best :-)
★★★★★ 5/5
GoogleJDG were great estate agents and helped out a lot with a purchase that was supposed to be simple but ended up being very complicated. Louisa was brilliant and always replied very quickly through the whole process! Very happy with the service@
Michael · 20 December 2024
Agent replied · 15 January 2025
Hi Michael - Thanks for the 5 stars and thankfully we got there in the end! Good luck getting the houses 'sorted' and all the best for 2025
★★★★★ 5/5
GoogleI have worked with John and Michelle on a professional level for many years, however I have never dealt with them personally. I chose JDG to deal with our sale, and was extremely impressed with the service from valuation to completion. Our property sold on the first day of marketing, and Michelle found us the perfect property to purchase. The transaction was smooth from beginning to end, and we are grateful to John, Michelle and the team for assisting with this. We are very happy in our new home and would not hesitate to recommend JDG to friends and family moving forwards.PositiveResponsiveness, Quality, Professionalism
Olivia · 27 June 2022
Agent replied · 26 June 2024
Hi Olivia - Thank you for such a glowing review and also using ourselves as I know, you know all the agents first hand! I'm just so glad we could help and that we found the perfect home for you. I knew straightaway when I saw it, it had your name all over it!! Catch up soon x
★★★★★ 5/5
GoogleFab-u-lous !
Definitely a 10 out of 10 !
On the market on the Friday afternoon for £10k more than other valuations, eight viewings booked and a full asking price offer made by the second viewers.
So on and off the market in just 4 days with completion 11 weeks later.
Michelle and her team were the epitome of professionalism - a little more expensive than other agents but well worth it, they paid for themselves three times over !
Will use them again most definitely.PositiveResponsiveness, Quality, Professionalism, Value
Jakki · 25 June 2022
Agent replied · 24 June 2024
Hi Jakki - Thank you ever so much for the fab review. You had a great home and what you did with the kitchen was fab. I'm just glad that our marketing formula works and got you such a great result. It is what we are here to do! Hopefully we'll see you again on the next project :)
★★★★★ 5/5
GoogleMy experience with JDG was somewhat easy and I was confident in them doing the job we wanted them to do.They explained everything from start to finish and was true to their plan of things.
Would use them again most definitely.
Thanks to the team 😊
Pamela · 23 March 2026
Agent replied · 13 April 2026
Hello Pamela, its always great to have a plan and its great to hear that everything went well and kept to that plan! Really pleased to hear of your good experience and it would be a pleasure to work with you again. All the best.
★★★★★ 5/5
GoogleI have known John and Michelle since they stated their business many years ago now, I have used JDG a couple of times to sell my house but tried someone different and cheaper this time (that was a mistake) they say you get what you pay for and I did, very little response from the people I chose to sell with after a sale was arranged.
Fortunately for me my sales progression assistant on the bungalow I was purchasing from JDG was Louisa Jones who has worked extremely hard in finding out required information further down the chain liaising with my solicitor and then keeping me updated.
Due to Covid restrictions when David showed us around the property he left us to view the house on our own and kept his distance at all times and never removed his mask he answered any questions we had later when we were outside in the open, again very professional.
If you are thinking of selling I would recommend you have a chat with JDG before making a decision to use a different agent.
A big Thank You to Louisa and all the team at JDG for everythingPositiveResponsiveness, Quality, Professionalism, Value
Keith · 24 May 2022
Agent replied · 23 May 2024
Hello Keith and Val - thanks you for your kind words. It means alot. You've bought a great home and I love the views. I'll pass on your comments to Louisa. Sadly your issue with your agent isn't unusual but thankfully Louisa knows how to keep things moving forward. She's ace isn't she! Have a fab Xmas and should you ever decide to move again, please just give John or me a call! Have a fab Xmas, Michelle x
★★★★★ 5/5
GoogleI want to thank all of you so much for all you have done over the last few months in helping me with the sale of my house and so much more in your advice, guidance and support.
You have all been so attentive, caring, and thoughtful, continually kept me up to date with how things were going. You helped keep the stresses and strains at bay.
I can’t thank you enough.
Daranee · 19 July 2025
Agent replied · 22 July 2025
Hi Daranee, thank you so much for taking the time to leave a review. I am so please to hear that the team were able to help, guide and support you through your sale. All the best in the future :-)
★★★★★ 5/5
GoogleJDG were recommended to me by a friend and my solicitor - top recommendation. They seem to have a really organised structure, where you deal with a dedicated member of staff for each stage of the sale. Everyone was professional, kind and helpful. 100% happy with our experience and would definitely recommend.
Christine · 21 January 2026
Agent replied · 28 January 2026
Hi Christine, it is always lovely to hear that we have been recommended and more importantly, live up to that expectation! I am so pleased everything went well. All the best.
★★★★★ 4/5
GoogleWe had little contact with this estate agent other than email exchanges which seemed fine. We were kept well informed of visits to the property. We had to push a little as the sale seemed to drag on when the estate agent should perhaps have put a little more pressure on the buyer to complete. It did finally go through in the end so overall good.
David · 12 September 2025
Agent replied · 13 September 2025
Hi David, thank you so much for taking the time to leave us a review. I am glad the sale got through and I will pass your feedback on to the team. All the best moving forwards.
★★★★★ 5/5
GoogleWe sold our house through JDG, and are in the process of buying an apartment through the estate agents.
Through the whole process, communication has been excellent, and the team’s willingness to help, and facilitate a smooth as move as possible has been second to none during very difficult times.
Their website is easy to navigate, and the team respond positively if you’re having a wobbly day.
We could not recommend JDG in all aspects of selling, buying or letting.
Currently, we are renting our apartment until completion, and there was an issue with the hot water. The issue was dealt with efficiently and affectively the next working day.
Thank you Team JDG!PositiveResponsiveness, Quality, Professionalism, Value
Philippa · 9 February 2022
Agent replied · 27 February 2024
Hi Phillipa - what kind lovely words, I think through your moving journey you';ve dealt with all of us now, from me at the valuation, my colleagues for photos and viewings, John and Louisa for getting the sale agreed and completed and now the lettings team!
★★★★★ 5/5
GoogleMy house sale was probably one of the most stressful things I have ever done however, that was not the fault of Louisa at JDG. She absolutely excellent. Helpful, professional and she could not have done more to progress the sale. It is a shame a few more people involved in the process could not have had her work ethic
Clare · 23 October 2025
Agent replied · 24 October 2025
Hi Clare. House sales can often be stressful and I am really happy to hear that Louisa was able to help keep things moving forwards. Thanks for leaving such a lovely review!
★★★★★ 5/5
GooglePurchased a house being sold through JDG. Viewings were easy to organise and went smoothly, and the agent Louisa was very helpful in keeping me up to date on the purchasing process.
Tom · 5 March 2025
Agent replied · 15 March 2025
Hi Tom, thanks for the great review. Louisa is ace at keeping everyone in the loop - glad the team could help making sure your first home purchase went well! We hope you love living in the Newton area of Lancaster - enjoy those walks down the canal and River Lune!
★★★★★ 5/5
TrustpilotNavigating the process of selling and purchasing
For the first time in 42yrs JDG navigated us through the stresses and eventual joy of completion. A special shout out to Louisa who kept us briefed throughout. Thankyou to other team members who all pulled in the same direction to achieve our sale. Many thanks and we wish you continuing success.
Tony · 16 July 2025
★★★★★ 5/5
GoogleIt was an amazing journey to buy our first house with JDG. I never asked for updates because Louisa emailed me every step of the process. I heard so many stories about how difficult is to go through property purchase but not with JDG. I am forever grateful to every single member of JDG I had an honour to be in contact. They were beyond polite, kind and nice to me, absolute professionals. Forever grateful, Thank you🍀
Kate · 1 April 2025
Agent replied · 8 May 2025
Hi Kate - thanks for leaving us such a glowing review. I am so pleased that Louisa kept you in the loop all the way through and helped to alleviate some of that stress! All the best in your new home.
★★★★★ 5/5
GoogleHad a great experience buying our house through JDG. Viewings were easy to set up, and Louisa was really helpful, always quick to chase up any questions we had for the seller.
Tor · 26 February 2025
Agent replied · 15 March 2025
Hi Tor, thank you for the glowing review! It was great being able to help you guys buy your first home and I am pleased to hear the team made that process as smooth as possible. We hope you create many happy memories there!
★★★★★ 5/5
GoogleBrilliant communication, and extremely helpful staff, particularly thanks to Rosie and Louisa
Mike · 19 September 2025
Agent replied · 8 October 2025
Hi Mike, thanks so much for leaving us a review. I am glad Rosie and Louisa were able to help you with your sale, I will be sure to pass your thanks over to them.
★★★★★ 5/5
GoogleLouisa and team where very helpful all the way through the sale process, anything we needed sorting with solicitors they helped us couldn't have been any better 5* service 😀 …
Andrew · 3 February 2025
Agent replied · 13 February 2025
Hi Andrew, huge thank you for leaving a review and thank you for choosing to use us for the sake of your property. It’s appreciated! X
★★★★★ 5/5
GoogleI would highly recommend JDG. Michelle put me at ease in a really difficult time for me...Extremely informative & professional & kept me up to date regularly. A very special thank you to Louisa..
Joanne · 22 December 2024
Agent replied · 15 January 2025
Hi Joanne - thanks for your kind words. I know how hard this was for you and I want to say thank you for trusting us with the sale of your family home. Thanks also to Mark for recommending us as I know how close you are and how important it was to him that things were handled with care. Sending you love and also a huge thank you x
★★★★★ 5/5
GoogleMichelle and her team are super professional and efficient. We are extremely happy and impressed with the service and advice provided. They helped us put our property back to the market after 6-month long haul waiting with another agency, and the offer was received and agreed over the asking price within 48 hours and the sale was completed in 4 months. Thank you ALL again!
Yu · 8 March 2023
Agent replied · 27 February 2024
Thank so much Yu. I knew your home would sell, it just needed the marketing tweaking. Thank you for trusting and believing in us. So many people believe that estate agents are all the same, but they aren't at all.
Have a fabulous Christmas
Michelle x x
★★★★★ 5/5
GoogleWell what can I say? Service was excellent from the first point of contact to the very last! Before listing our property I always knew deep down JDG would be the ones we would choose. I have heard nothing but good reviews about them and they didn’t disappoint. Thanks to all at JDG for selling and buying our homes with you! Amazing 5* service!
Rochelle · 23 July 2025
Agent replied · 24 July 2025
Hi Rochelle, that you for such a lovely review and for the 5 stars! I am really pleased we were able to meet your expectations and get your property sold. All the best in your new home.
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