Trusted Agent profile · Lancaster, Lancashire

Farrell Heyworth Lancaster reviews

★★★★★ Excellent

451 reviews across 1 platform

53a Market Street, Lancaster, Lancashire, LA1 1JG

Part of Farrell Heyworth, see every office.

Farrell Heyworth's office in Lancaster, Lancashire, at 53a Market Street, is rated 4.5 out of 5 across 451 reviews on 1 platform, including 451 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

Google logo

4.5 / 5

451

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancaster office, from every platform, shown as written. First names only.

5/5

Google

Thankyou to Bethany for everything you have done for us.You were so helpful and did amazing for us going into our new home.And to all the friendly staff too who I spoke too many times.Would definitely recommend you to anyone. Many thanks

Nikki · 3 August 2024

Agent replied · 24 August 2024

Thank you for your kind words! We're thrilled to hear that Bethany and our team were able to assist you so effectively during your move into your new home. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Fantastic and very friendly service from the team. Nicole Lloyd in particular was of great help. They were always happy to answer any and all queries I had and guide me through processes as a first time buyer. Very highly recommend!

Riley · 20 February 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re delighted to hear that you received such friendly and supportive service from the team. … More

5/5

Google

Would like to take the opportunity to thank Debbie Woodhouse at Farrell Heyworth Lancaster for all her help with a recent house sale. I found her professionalism, knowledge, experience and direction invaluable. I believe Debbie made the difference to the way this sale progressed and concluded. It was a pleasure to deal with her and I think she is a great asset to the company... would recommend.

Chris · 1 November 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that Debbie and our proactive Lancaster team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

I cannot praise F&H enough for the work that they have done with us over the past few weeks. Their whole approach is very professional and the client is made to feel valued and appreciated. Joshua and Nicole have supported us all the way through the process and have always been available to give help and advice. Nothing was ever too much trouble and they made sure that they had a good understanding of our personal circumstances. Regular contact and genuine care is very much appreciated at such an important time for the client. Nicole's advice was so important to us in the decision-making process. I would strongly recommend F&H for anyone buying or selling a property in the local area.

Alan · 11 December 2024

Agent replied · 25 December 2024

Thank you so much for your wonderful review! We are delighted to hear that Joshua, Nicole, and the rest of the team provided you with exceptional service and support throughout the process. At Farrell Heyworth, we take great pride in offering a personal and professional approach, and it’s fantastic to know that we made you feel valued and supported. We’re especially pleased that Nicole’s advice played such an important role in your decision-making process. We truly appreciate your kind recommendation, and we would be more than happy to assist you with any future property needs. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Absolutely brilliant experience with Farrell Hayworth! Our agent Kirsty went above and beyond to help us find a home. Compared to other agents we have dealt with, she was not only professional but she also took the time to understand our situation and our needs, essential when finding a new home for your family! We can't thank Kirsty & Farrell Hayworth enough for all their hard work.PositiveResponsiveness, Quality, Professionalism

Matthew · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave feedback. I am so pleased Kirsty and our Lancaster team were able to help you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

Used Farrell heyworth to sell after attempting to sell with another agent without any joy! Whilst the price is up there we found that it was matched by the service we received and well worth it! Having had a purchase fall through they managed our buyers excellently and the communication throughout was second to none! Knowing our sale was in good hands meant we could concentrate on our purchase and made the whole situation that little less stressful! Both Debbie and Katy were superb and if we ever move again they would be the first choice!

Chris · 25 March 2020

Agent replied

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Lancaster team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

5/5

Google

I was a first-time buyer who didn't have a clue what he was doing, and Alisha was absolutely fantastic throughout the whole process. She was always super friendly and informative, responded to messages very promptly, and always went above and beyond as she helped me through the house-buying process. I cannot praise and recommend her enough! :)

Daniel · 25 July 2023

Agent replied · 26 August 2023

Thank you so much for sharing your wonderful experience with Alisha and Farrell Heyworth! We understand that buying your first home can be a daunting and overwhelming process, and we are thrilled to hear that Alisha made it a smooth and enjoyable journey for you. Alisha takes great pride in providing excellent customer service and guidance to all our clients, and your kind words truly highlight her dedication and commitment to ensuring a positive experience for each individual. We're delighted to know that her friendly and informative approach, along with her prompt responses, made you feel supported and well-informed throughout the entire house-buying process. Your recommendation means the world to us, and we are truly grateful for the opportunity to have been a part of this important milestone in your life. If you have any further questions or need assistance in the future, don't hesitate to reach out to us. We are here to help and support you at any time. Congratulations on your new home, and we wish you all the best in this exciting new chapter! Warm regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Efficient & friendly service with great communications from Nicole Lloyd who has dealt with our sale which seems to be going very smoothly and with Joshua Lawson who did our original valuation. Glad we chose Farrell Heyworth to deal with our sale

Ian · 20 January 2026

Agent replied · 20 March 2026

Thank you for your positive review. We’re delighted to hear that your sale is progressing smoothly and that you’ve experienced efficient, friendly service with clear communication throughout. It’s great to see Nicole Lloyd and Joshua Lawson acknowledged, and we’re pleased that the wider Farrell Heyworth team has given you confidence in choosing us to handle your sale. Thank you for taking the time to share your experience. Best regards Jeremy Collins Director Farrell Heyworth

4/5

Google

Many thanks to the team at Farrell and Heyworth, especially Tom and Katy, for their help with my first home purchase. There were a few hurdles due to the house being sold by a corporate entity, but we got there in the end! It wasn't always possible to speak to my case handler on the phone due to the office being busy but they always responded to emails. I had multiple viewings at the property once the process had started to measure up etc and I was always able to get a viewing on the day of my choice - it would have been great if they could have done viewings after 5pm because I work full time, but that is my only gripe.

Nicola · 10 December 2019

Agent replied

Thank you for taking the time to leave feedback. I am delighted to hear the Lancaster team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Chris Heyworth, Director

5/5

Google

All the staff at Farrell Heyworth were first class and very professional especially Nick Gregson our mortgage broker.This is our first time buying a house and the process can be overwhelming for some people,but for us it was made easier by the organisation and the willingness to help us at anytime we needed.A big thankyou goes out to Nick for all the scanning and emailing he had to do for me ! lol.We will definitely be recommending you guys to other people,big thankyou Chris and Aimee Nardone.

Chris · 31 August 2019

Agent replied

Thank you for taking the time to leave feedback. It's great to hear that our Lancaster Team and particularly our mortgage advisor Nick, were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. Wishing you all the best in your new property. Chris Heyworth, Director

5/5

Google

Going into the process of applying for our first mortgage was extremely daunting, it was a completely new subject to me and I didn't know where to start. We chose to get assistance from our mortgage advisor Nick Gregson and we have to say from the moment we got in touch with him the process became so much clearer to understand. He spent as much time as possible to ensure that we understood every aspect of the process and the options available to us. Nick and his colleague Chelsea remained in contact with us throughout the various stages of our house purchase with updates and support where needed. We would definitely recommend the service you receive and we shall definitely be working with them again in the future. Thank you Nick!

Joe · 30 July 2019

Agent replied

Thank you for taking the time to leave feedback. It's great to hear how Nick and Chelsea were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

5/5

Google

Very nice and friendly service from Farrell Heyworth estate agents! Scarlet was incredibly helpful and quick ,my true recommendations if you are looking to find your new home! 5*!!!!

Mia · 18 December 2024

Agent replied · 25 December 2024

Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with Farrell Heyworth and that Scarlett was able to assist you so effectively. We truly appreciate your recommendation, and we’re delighted to have been part of your journey to finding your new home. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We had a fantastic experience finding our rental property with Farrell Heyworth. In a highly competitive market, Jay Cann went above and beyond to help us to secure an outstanding property, which we're currently renting. From there, Luke Squirrell guided us through the application process, getting us all set up and ready to move in within a week. Their work ethic, helpfulness and responsiveness are to be admired. Huge thanks to both!PositiveResponsiveness, Professionalism

Joe · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Jay, Luke and our Lancaster team were able to help you find your new home and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

We would like to thank Debbie Woodhouse and the girls for the outstanding work in finally getting our move completed. Debbie and the team went above the call of duty in getting a date sorted. Thank you once again. Jen & John Le Page . WARTON to Dorset is a long way.

Jen · 1 October 2023

Agent replied · 30 December 2023

We're delighted to hear that Debbie Woodhouse and our team went above and beyond to help you with your move. Moving a long distance can be quite a task, and it's wonderful to know that we could assist you throughout the process. If you ever need any further assistance or have questions in the future, please don't hesitate to get in touch. Wishing you all the best in your new home in Dorset! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I cannot thank the staff in the Lancaster letting branch enough. They were professional, friendly and very helpful. Special thanks to Kelsey and Imogen for their help taking me through the somewhat complicated process involved in me acquiring the property I had been looking and hoping for for over 18 months of searching. Regards to all, Cath.

Catherine · 30 April 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a great experience with our Lancaster lettings team and that Kelsey and Imogen provided you with professional, friendly, and helpful service. We are glad that they were able to guide you through the process of acquiring your dream property, and we appreciate your kind words of support. Please don't hesitate to contact us if you need anything in the future. Kind regards, Jeremy collins - Director

5/5

Google

We got property to rent with the help of farrel Heyworth. They are very helpful and support. Damien was our agent he helped us during the application process and reference time. Thank you so much for your help and support.

Aruna · 30 May 2024

Agent replied · 20 June 2024

Thank you for your kind words. We're pleased to hear that you had a positive experience renting a property with Farrell Heyworth. It's great to know that our team was helpful and supportive throughout the process. A special thank you will be shared with Damien for assisting you during the application and reference stages. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

4/5

Google

The journey to securing a place is in itself very difficult.Through the help of the team at this letting ,we were able to secure a place at a very reasonable price and at a location of our choice.Thank you to the team and especially Scarlett.

Caroline · 20 February 2024

Agent replied · 21 March 2024

We're delighted to hear that our team, especially Scarlett, was able to assist you in securing a place that meets your needs and preferences. Thank you for choosing us, and we wish you all the best in your new home! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Nicole lloyd from lancaster branch has been fantastic,from showing me round the property right up to the sale she has been very professional and helped every step of the way,would recommend

Eddyb903 · 25 March 2026

Agent replied · 22 April 2026

Thank you for your kind review. We’re delighted to hear that your experience from the initial viewing through to completion was such a positive one. Nicole Lloyd will be really pleased to see your comments. Her professionalism and commitment to supporting clients at every stage of the process are qualities we value highly, and it’s great to know her guidance made a real difference for you. Thank you for your recommendation. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I think Ms.Kaitlyn Quirk is one of your best negotiator. She explained everything in a humble and respectful way. I was very happy and she helped us to get the apparatment. I wish she will be an asset for your ccompany. Thank you.

Jobi · 14 March 2024

Agent replied · 21 March 2024

Thank you for your kind words about Kaitlyn. We're delighted to hear that she provided you with excellent service and helped you secure the apartment you wanted. Rest assured, we value Kaitlyn's dedication and professionalism, and we consider her an asset to our team. If you ever need further assistance in the future, please don't hesitate to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Phoned Lancaster office & spoke to Jay Cann about renting one of their properties in Heysham. I received the utmost professionalism & a rapid response. Everything was dealt with immediately & settled within an hour of my call. I cannot thank this gentleman enough, I can now put all my stress aside & look forward to settling in my new home in the next few weeks. Very highly recommended.PositiveResponsiveness, Professionalism

Maria · 25 August 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased that Jay and our Lancaster team were able to help you find your new home and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

I was wary of such a large estate agency, thinking it would be impersonal, but I’m happy to say I was mistaken. The Lancaster branch was very helpful in the selling of my house for a good price, and Nicole in particular went out of her way …

Aliki · 20 October 2025

Agent replied · 20 March 2026

Thank you for sharing such a lovely review. We’re delighted to hear that our Lancaster team provided the support you needed and that Nicole made the process smooth and personal, even while you were managing things from abroad. … More

5/5

Google

Jay has been extremely professional , polite and really helpful. He contacted the landlord straight away and we have been accepted to go ahead with the application for the property ! We are so excited! We hopefully are going to be able to rent our dream home all thanks to Jay! He said he’d get us a house and he has . Job well done ! 💪💪💪PositiveResponsiveness, Quality, Professionalism, Value

Anna · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience however I do feel you have rather unfair in suggesting that we have discriminated against you in any way. I have taken the time to discuss this matter with Michael and Rebecca, our understanding is that you applied to rent 2 properties marketed by ourselves for which there were a number of applicants. On each occasion the landlord chose a different applicant to let the property. We understand that this can be frustrating but I would stress that this decision is made by the landlord, not Farrell Heyworth, and the disability of any applicant or the fact that they receive a carers allowance is not a factor. We currently have a number of properties which may be suitable for your needs and the team are still hopeful that they can assist you in finding a home. Please don't hesitate to contact us if you feel we can still be of assistance. Regards, Jeremy Collins - Director

5/5

Google

Amazing helpful and informative assistance from Nicole Lloyd at the Lancaster Branch. Fast to respond, helpful and considerate and always willing to go the extra mile to help. Thank you.

Emma · 17 March 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re delighted to hear that Nicole Lloyd provided such helpful, informative and responsive support. It’s great to know she was able to assist you promptly and with care, and that her willingness to go the extra mile made a difference. We’ll be sure to pass your thanks on to Nicole and the Lancaster team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I can’t thank the team of Farrell and Hayworth enough! They always kept me up to date with everything and very helpful and polite, even when I thought I was driving them insane ringing every other day. I’d also like to thank Luke and Jay for making sure the property was more than safe for my family to move in! Such a professional company can’t recommend them enough.PositiveResponsiveness, Professionalism

Gracie · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your search for a new home by Luke, Jay and our Lancaster team. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Farrell Heyworth's Google reviewsLeave Farrell Heyworth a review

Questions about Farrell Heyworth Lancaster

How many reviews does Farrell Heyworth Lancaster have?

Farrell Heyworth's Lancaster office has 451 reviews across 1 platform: 451 on Google.

What is Farrell Heyworth Lancaster's rating?

Farrell Heyworth Lancaster is rated 4.5 out of 5 across all 451 reviews, and 4.5 out of 5 on Google from 451 reviews.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's Lancaster office?

Farrell Heyworth Lancaster, 53a Market Street, Lancaster, Lancashire, LA1 1JG.

The Trusted Agent

Is this your office? Claim your page.