Entwistle Green Lancaster Sales reviews

★★★★★ 5/5

Trustpilot

Me and my partner needed a quick turn…

Me and my partner needed a quick turn round for moving out, and that’s exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)

Lex · 14 July 2026

★★★★★ 5/5

Google

My wife and I purchased an apartment at the Residence in Lancaster, and this was accommodated perfectly by a lovely lady, Kristina Wenlock, in the Lancaster office. She was extremely helpful in all things, and a delight to deal with. Nothing was too much trouble, and she dealt with all paperwork and practicalities perfectly. We are sort of old-fashioned, and expect high standards of customer service, so this lady was an easy 10/10 in that regard. Thank you Kristina!

Tom · 25 October 2019

★★★★★ 5/5

Google

Shannon and Erin were sincerely amazing and extremely helpful through the entire tenancy process. They made the difficult task of finding an apartment very simple and pleasant. God bless them both.

Kimberly · 10 November 2024

★★★★★ 5/5

Google

From my initial contact with the Lettings team the service that I received on behalf of my Father was incredible, I explained my fathers housing needs and gave a brief insight into his personal ones and the Lettings team went to work finding a suitable property to accommodate him, this all sounds simple until you factor in the logistics of moving him from Kent to Lancaster in a turnaround period of little over 6 weeks, the whole process of viewing, paperwork and payments all made extremely simple but most importantly stress and hassle free, the thing that I was most impressed by was the professionalism of the team and the no pressure approach that we received, they communicated my concerns to the landlord who was equally excellent in the handling of my dads needs, the work that needed doing prior to move in day was completed hassle free, they still remained very helpful and accommodating even after the move, if moving was ever a simple process we would do it more often but when it’s made simpler by a team who understands your needs and caters for it impeccabley then my dads move was proof that Entwistle Green Lettings really care about the people it is attending too. I won’t name individuals as it was a team effort but they know who they are and they in some instances went above and beyond for my dad and with service like that I am extremely grateful.

Dean · 11 January 2019

★★★★★ 5/5

Google

I had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.

Sandra · 5 December 2024

★★★★★ 1/5

Trustpilot

I previously left a good review for…

I previously left a good review for Entwistle Green because we were so happy with how quick and smooth the process initially seemed, but it has since turned into a complete disaster. We paid both the holding deposit and tenancy deposit for a property after being told everything had gone through, that the landlord had agreed, and that we were due to collect the keys on the 29th. They reassured us multiple times that there were no issues, even sending us information to set up our utility accounts. Based on this, we spent hundreds of pounds on furniture, Wi-Fi installation, and other essentials ready for move-in day. Then, the day before we were due to move in, we received a call saying the landlord had not signed the tenancy agreement and had pulled out, meaning the tenancy was never confirmed. This was completely shocking, especially as Entwistle Green had told us everything was approved. To make matters worse, we’ve since discovered that the same property is now listed again with another agent (Adore Property) at the same rental price, which makes us question whether the landlord truly pulled out or whether this was mishandled by Entwistle Green. Although they’ve agreed to refund our money, we have to wait nearly two weeks to get it back, leaving us unable to secure another property and out of pocket for cancellation fees. The entire experience has been incredibly stressful, inconvenient, and disappointing. Would not recommend using Entwistle Green, their lack of communication, internal errors, and failure to handle things professionally have caused us a huge amount of unnecessary hardship.

Liam · 6 November 2025

★★★★★ 5/5

Google

I had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.

Sandra · 4 December 2024

★★★★★ 5/5

Google

I had the pleasure of being assisted by Erin Van Aswegan , from the moment I met her at a property viewing she was polite and very helpful, she even made sure I viewed a property that suited my needs and budget, went above and beyond to help me with application and have been left humbled and grateful. Thank you again Erin for not making this experience amazing but for helping find my perfect home 🏠

Pearl · 18 December 2024

★★★★★ 5/5

Google

They are really professional and helpful. and a special mention to Erin and Shannon, I was struggling finding a property before and they tried any chance to help me. Thanks so much

Yurou · 17 October 2024

★★★★★ 5/5

Google

We dealt with Rodger buying a house earlier this year, he was great. A nice friendly guy who worked through the whole process with us from viewing to completion. We felt like we were in great hands and it was great to just deal with one person throughout the whole process as he was always on the ball & knew what was going on. As this was our first house I didn't know what to expect from the process but it was incredibly simple and stress free. He went above and beyond even helping moving house on completion day! Great service and a pleasure to deal with!

Hannah · 25 October 2018

★★★★★ 5/5

Google

Many thanks Michael. Your service has been exemplary (timely, courteous, knowledgeable), so full marks to you and Cody ! Where there have been the inevitable blips and oversights you have sorted quickly and professionally. Glad we chose you to find a tenant for our property ! Kind regards, Jonathan

Jonathan · 28 November 2023

★★★★★ 5/5

Google

A BIG thank you to Shannon at Entwistle Green Lancaster! She was absolutely brilliant, friendly and a big help! :) The entire process was smooth and quick, it was a pleasure.

Annika · 2 October 2024

★★★★★ 5/5

Google

Just Rented a lovely property with the help of Cody, what an amazing Estate agent. Lovely down to earth girl, who didn’t hesitate to help with any questions, however silly they might have been. Honestly can’t recommend Cody enough I’d give 10 stars if I could. ⭐️⭐️⭐️⭐️⭐️

Polat · 28 November 2023

★★★★★ 5/5

Google

We had the very best service from Kim at Entwistle Green. We were at the top of a long chain and there were many problems along the way. But Kim kept us informed, looked after our interests, fought our corner, made many phone calls and heped us to stay positive at all times. We would definitely recommend Entwistle Green to anyone thinking of moving house.PositiveResponsiveness, Quality, Professionalism, Value

Tenaj51 · 24 October 2021

★★★★★ 5/5

Trustpilot

5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green

I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.

ALEXANDROS · 31 October 2023

★★★★★ 1/5

Trustpilot

Just dont waste your time

Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional

Customer · 26 May 2026

★★★★★ 5/5

Trustpilot

Letting Entwistle Green St.Helens

A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.

Carole · 27 January 2026

★★★★★ 5/5

Google

Whilst trying to find a property to rent Luke has gone above and beyond on many occasions to help me due to the fact I am a complete technophobe. I can't speak highly enough of Luke he is professional,curtious, reliable, and trustworthy. I would definitely recommend Luke and the team.So give them a go. Thanks alot Steve H Angie S

Steve · 24 October 2022

★★★★★ 1/5

Trustpilot

Awful experience would not use again

Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for £15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of £15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.

Suf · 12 October 2023

★★★★★ 1/5

Trustpilot

I was selling a property with them and…

I was selling a property with them and from the first viewings experience and either poor or clear lack of feedback, l had doubts this was not going to work well. They did not turn up for viewings and the potential buyers had to be escorted by the then tenant?!! After 9 months and reducing the offer price to below market for a quick sale, they found a buyer. Only for the buyer to pull out 8 weeks after agreeing the purchase of the property, as they had not been reassured and kept in contact with by Sales team at Entwistle. I only found out as l chased up with Entwistle and only then was l informed of the buyers decision! Absolute shambles from start to finish! I would not recommend EG from my own experience.

Mr · 2 October 2025

★★★★★ 5/5

Google

Great service from Entwistle Green. Shannon, Michael and Erin were all really helpful ingetting us sorted with our new home, would highly reccommend EG in Lancaster :)

Graham · 10 November 2024

★★★★★ 5/5

Trustpilot

Entwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.

The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.

George · 26 September 2025

★★★★★ 5/5

Google

Joshua and the team at Entwistle Green made buying my first home stress free. Joshua gave me access for multiple viewings for peace of mind, and was very friendly and welcoming. Any queries were answered quickly and they were very helpful.

Abi · 26 February 2024

★★★★★ 5/5

Google

Finding a rental property in Lancaster is tricky at the moment, but Luke at Entwistle Green Lancaster has gone above and beyond to help us with our search. He has been exceptionally helpful, professional, courteous and supportive. We didn’t find the right match this time, but we would definitely want to work with Entwistle Green in the future.

Louise · 24 October 2022