Trusted Agent profile Β· Lancaster

Entwistle Green Lancaster Sales reviews

3.6

β˜…β˜…β˜…β˜…β˜… Good

541 reviews across 2 platforms

67/71 Market Street, Lancaster, LA1 1JG, LA1 1JG

Entwistle Green's office in Lancaster, at 67/71 Market Street, is rated 3.6 out of 5 across 541 reviews on two platforms, including 275 Google reviews rated 4.8.

Google logo

4.8 / 5

275

Reviews on Google

This office

Trustpilot logo

266

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lancaster office, from every platform, shown as written. First names only.

5/5

Google

My experience of moving home just before Xmas was very stressful but due to health issues it was something I needed to do Cody was very helpful professional and did everything to take some stress away I appreciate all the help from the team Dan Rosie and especially Cody amazing teamwork

Kelly Β· 27 January 2024

Agent replied Β· 23 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently started renting with Entwistle Green Lancaster for the first time. We dealt with Cody Teasdale, who showed us around multiple properties. She was really helpful and friendly, and always promptly responded to email communications. Cody has continued to support us as we have now moved into our new home - which we love!

Eleanor Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Renting through Erin and Entwistle Green has been my family's most satisfactory rental experience in the UK. Erin genuinely wants to support her clients to find a suitable property, so she listens to them, answers their questions, helps them to weigh options, and ultimately becomes their favourite by the time they're leaving her desk with the helpful information and other kinds of rental assistance that they need. This was our experience and we're grateful for it. She made sure we found a suitable house without delay and we're looking forward to working more with the Entwistle team in future.

Emmanuel Β· 18 December 2024

Agent replied Β· 25 December 2024

Hello Emmanuel, thank you so much for your wonderful 5* review! We're thrilled to hear that Erin and the Entwistle Green team provided you with such a satisfactory rental experience. We look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team

5/5

Google

We needed to move into the area and had been looking at houses for months until we came across one from Entwistle Green. From the start of making the initial enquiry, to viewing to applying to moving in was so simple and quick. They were amazing even when we had to delay the move by a week they accommodated everything. I have been renting for 20 years and this was the easiest and painless move that we have done with an estate agent. Thank you so much to the team Erin, Shannon and Michael you were superstars and I cannot recommend you enough!!!

Louise Β· 18 December 2024

Agent replied Β· 25 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Louise! Kind regards, Lucy, Customer Relations.

5/5

Google

Cody Teasdale of Entwistle Green Sales and Letting Agents in Lancaster stood out as a beacon of professionalism, warmth, and expertise. It's rare to encounter someone who combines such genuine care for clients with an astute understanding of the real estate market. Cody is that rare find.

Sharmin Β· 27 March 2024

Agent replied Β· 23 October 2024

Many thanks for the fantastic 5* review Sharmin Nahar. Kind regards, Lucy, Customer Relations.

5/5

Google

Erin was my agent for my property to rent , she was fantastic and so helpful with explaining what to do throughout the whole process before we moved in , she responded to emails really quickly and always kept me up to date , her customer service and kindness was amazing !

Katie Β· 8 May 2025

5/5

Google

I really appriciate everything that Michael, Rosie, and Cody had done for me during the process of renting the property in Lancaster. The team is professional, and Michael is especially helpful. I have the confidence that my life in the future months here will be happy and efficient.

Wendy Β· 26 February 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Used Entwistle Green to find a tenant for my property. Shannaon, Michael and Erin were great and I felt supported throughout the process. Service was very good with fantastic communication throughout. Will definitely use again in the future.

Megan Β· 24 August 2024

Agent replied Β· 23 October 2024

Thank you for your thoughtful 5* review Megan! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service many thanks to Erin,Shannon and Michael they were so helpful, friendly and hardworking, great team work .I am so grateful for your assistance and will always recommend you.Keep it up guys!!!!Happy client Charlotte G.Kanhiwa

Sally Β· 23 September 2024

Agent replied Β· 23 October 2024

Many thanks for your marvellous 5* review and recommendation Sally. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Highly recommend Entwistle Green

I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend πŸ‘Œ

Elliemae Β· 16 February 2024

5/5

Google

We met Kristina over a year ago ... we messed her around, we were messed around (by potential sellers) ... she stayed calm and professional throughout the process. Kristina is a rarity in her profession - she LISTENS!! When the appropriate property came on the market, she contacted us immediately, and arranged the perfect viewing. Due to her fastidious preparation and excellent presentation skills, we had bought the property before we walked though the front door! Helping throughout the legal processes, with moving companies, delivery times ... you name it, Kristina was always there to provide help and advice. We are so grateful to you for everything you have done for us. Mark and Jackie Ryan

Mark Β· 11 January 2020

Agent replied Β· 9 January 2025

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott

5/5

Google

We sold our flat through Entwistle Green Lancaster office. Roger got us a sale even before we had fully completed the paperwork to sign up. Our sale was far from straight forwards with our solicitor and the buyers solicitor falling out with each other and refusing to talk. If it hadn’t been for Kimberley I don’t think we could have completed the transaction. She was proactive, acted as a liaison between us and the legal people and drove the sale through, I can’t recommend Kim, Christina and Roger highly enough. They deserve a medal for the way they have handled our sale. Thank you

Janet Β· 25 October 2019

Agent replied Β· 23 October 2024

Hello Janet, Really great to read another 5 star review for the Lancaster branch. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Sarah

5/5

Google

There is no doubt that buying and selling houses is an exceptionally stressful experience! And our recent purchase was a nightmare; it was complicated and it was protracted. Any company can do well when dealing with simple transactions. The measure of a good company is the way in which they manage difficult situations. Kristina Wenlock surpassed all expectations in her management of our recent purchase. She kept us informed at all times and made the process possible; her enthusiasm for the sale was the same at the end as it was at the beginning. There was never a time when we felt uninformed and throughout the process, Kristina behaved with absolute professionalism. Thank you! We are in our new home thanks to you Kristina. When we had lost the 'will to live' you kept the process on track!

Pauline Β· 25 October 2019

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

5/5

Google

Many thanks for staff for their patience and support especially a special thanks for Michael and Shannon.They supported and guide us .Clarifying doubts and explaining all the details very accurately. Once again thank you Michael, Shannon and your team.

Aswani Β· 25 July 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this amazing 5* review aswani krishnakumar. Kind regards Lucy, Customer Relations.

5/5

Google

Shannon & Michael were both very helpful. Shannon was professional in every way. She kept me updated each step of the way, she achieved a very successful outcome. Thank you Shannon, it was a pleasure throughout the whole process.

Anne Β· 25 July 2024

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review and thanks for your kind words Anne! Best wishes, Lucy, Customer Relations.

5/5

Google

I had a fantastic experience working with Shannon and Michael from the Entwistle Agency in Lancaster. They made the entire process of finding and securing my new home incredibly quick and easy. Their professionalism, dedication, and clear communication really stood out to me. They guided me every step of the way, ensuring I felt confident and informed throughout. I couldn't be happier with the service and would highly recommend them to anyone looking for a seamless real estate experience.

Ali Β· 26 November 2024

Agent replied Β· 10 December 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Ali. Kind regards Lucy, Customer Relations.

5/5

Google

Thank you to all, from start to finish on the sale of my property. You all made it happen, I was very anxious about selling my property but entwistle green helped me through this. Would like to say thank you to felicity for making this happen :) You have been a lovely 😊 from the beginning to the end.! If I have to ever sell my property again would definitely use entwistle green. And hope there are as good and supportive as the Lancaster Team. As they go the extra mile:) Thank you all again. XXX πŸ€—πŸ€— Would highly recommend to anyone who wants to sell there property as you get supported from start to finish.!!!!

Collette Β· 10 November 2024

Agent replied Β· 10 December 2024

Thank you so much for your wonderful 5* review Collette! We're thrilled to hear that Felicity and the Lancaster team were able to support you through the sale of your property. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team

5/5

Google

Big thanks to Michael and Cody for assisting me all the way through my application. I appreciate everything that you've done. I was surprised how quick and smooth my application was. You guys were amazing and very professional. Now, I've got my new wonderful home. Keep up the good work. πŸ‘ …

Kadmiel Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Me and my partner needed a quick turn…

Me and my partner needed a quick turn round for moving out, and that’s exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)

Lex Β· 14 July 2026

5/5

Google

My wife and I purchased an apartment at the Residence in Lancaster, and this was accommodated perfectly by a lovely lady, Kristina Wenlock, in the Lancaster office. She was extremely helpful in all things, and a delight to deal with. Nothing was too much trouble, and she dealt with all paperwork and practicalities perfectly. We are sort of old-fashioned, and expect high standards of customer service, so this lady was an easy 10/10 in that regard. Thank you Kristina!

Tom Β· 25 October 2019

Agent replied Β· 23 October 2024

Thank you for your glowing 5* review of our local Entwistle Green team. It is always great to read such positive reviews from our clients. Kind regards, Scott

5/5

Google

Shannon and Erin were sincerely amazing and extremely helpful through the entire tenancy process. They made the difficult task of finding an apartment very simple and pleasant. God bless them both.

Kimberly Β· 10 November 2024

Agent replied Β· 10 December 2024

Thanks Kimberley for your excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

From my initial contact with the Lettings team the service that I received on behalf of my Father was incredible, I explained my fathers housing needs and gave a brief insight into his personal ones and the Lettings team went to work finding a suitable property to accommodate him, this all sounds simple until you factor in the logistics of moving him from Kent to Lancaster in a turnaround period of little over 6 weeks, the whole process of viewing, paperwork and payments all made extremely simple but most importantly stress and hassle free, the thing that I was most impressed by was the professionalism of the team and the no pressure approach that we received, they communicated my concerns to the landlord who was equally excellent in the handling of my dads needs, the work that needed doing prior to move in day was completed hassle free, they still remained very helpful and accommodating even after the move, if moving was ever a simple process we would do it more often but when it’s made simpler by a team who understands your needs and caters for it impeccabley then my dads move was proof that Entwistle Green Lettings really care about the people it is attending too. I won’t name individuals as it was a team effort but they know who they are and they in some instances went above and beyond for my dad and with service like that I am extremely grateful.

Dean Β· 11 January 2019

Agent replied Β· 9 January 2025

Hi Dean Thank you very much for this wonderful review and 5* rating! I am delighted to hear that the team made the whole moving process for you and your Dad stress free and went the extra mile to make sure the new accommodation was the right fit! Kind regards, Jake

5/5

Google

I had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.

Sandra Β· 5 December 2024

Agent replied Β· 10 December 2024

Many thanks for the great recommendation, 5* review and your kind words Sandra. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.

Sandra Β· 4 December 2024

Agent replied Β· 25 December 2024

Many thanks for the great recommendation, 5* review and your kind words Sandra. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Lancaster Sales

How many reviews does Entwistle Green Lancaster Sales have?

Entwistle Green's Lancaster office has 541 reviews across two platforms: 275 on Google, 266 on Trustpilot (across the whole business).

What is Entwistle Green Lancaster Sales's rating?

Entwistle Green Lancaster Sales is rated 3.6 out of 5 across all 541 reviews, and 4.8 out of 5 on Google from 275 reviews.

Where is Entwistle Green's Lancaster office?

Entwistle Green Lancaster Sales, 67/71 Market Street, Lancaster, LA1 1JG, LA1 1JG.

The Trusted Agent

Is this your office? Claim your page.