Trusted Agent profile · Lancashire

Bridgfords Lancashire reviews

★★★★★ Good

944 reviews across 2 platforms

416 Wilmslow Road, Manchester, Lancashire, M20 3BW

Bridgfords's office in Lancashire, at 416 Wilmslow Road, is rated 3.6 out of 5 across 944 reviews on two platforms, including 506 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

506

Reviews on Google

This office

Trustpilot logo

438

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancashire office, from every platform, shown as written. First names only.

5/5

Google

Very professional and helpful!! We were buying our first house and had no experience with the process involved. They helped us throughout the process, from our first viewing to handing over the keys. Special thanks to Sadaf, she showed us the property at our first viewing, been extremely helpful in pushing the solicitors, with multiple queries and keeping us up to date with every single update. Thanks to Hammad and Sian as well.

Aamir · 13 June 2022

Agent replied · 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Just sold our house through Bridgfords and could not be happier. They offered fantastic value for money and were worth every penny we spent on them to see us through to completion. David began the process with a valuation that was both professional and personal and Richard oversaw the sale from there on. Communication at all stages was excellent and we felt incredibly well guided and supported by Richard throughout the process. If we ever come to sell again, we will be heading straight back to Bridgfords Withington. Huge thanks to the whole team for helping us sell and move!

Will · 17 January 2025

Agent replied · 23 January 2025

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us as your satisfaction is our top priority, and we look forward to helping you again. Kind Regards, Lucy, Customer Relations.

5/5

Google

The team at Bridgefords Estates Agents in Withington have been so efficient and helpful in assisting me with renting one of their properties. I have rented a property through them and throughout my tenancy, the team were always quick to assist. Even despite the global pandemic, Isabelle and Jess were so helpful, friendly and supportive. My rental experience has been a smooth process from the beginning and is still going smooth. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Philip · 13 June 2021

Agent replied · 12 June 2024

Many thanks for the wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I should say Isabelle was very professional and quick in processing the formalities and very approachable in clearing the queries as well. The feedback which I received from my friends about other letting agents were not satisfactory, but I will recommend Bridgfords and their team. I believe that if (Bridgfords) they do have any options which suits clients, they are keen to guide and help out. Good job Isabelle. Thank you.

Salmn · 13 June 2022

Agent replied · 12 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

James at Bridgfords was incredibly helpful throughout the entire purchase process of my property. Despite numerous issues with conveyancers, James maintained contact throughout and helped with the final push to get the transaction completed when we needed to exchange and complete on the same day. Big thank you!

Max · 20 December 2025

Agent replied · 27 December 2025

"Thank you so much for your kind words! It was a pleasure helping you with your property purchase and I'm thrilled we were able to get everything sorted in time for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I initially did not have a great experience with Bridgeford. No updates from them and when I did ring I would get passed around and wouldn't get much information on progress. But Sadaf changed that. She was professional and kept me up to date every step of the way. There were few hiccups down the line with the tenants and seller but she really made the experience stress-free and easy! Could not thank her enough.PositiveResponsiveness, Professionalism

Junaid · 27 August 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

This is the first time I have used Bridgfords Lettings in Withington and I have been dealing with Jessica and Isabelle. I have been very impressed with both Jessica and Isabelle. They are excellent! They secured tenants for me within a relatively short period of time. I felt that they really went out of their way to support me. Within a very short period of time, they built a very good relationship with me and I attribute this to their excellent interpersonal skills. I plan to work with them for some of my other properties and look forward to building a long term relationship with them. Thank you Jess, thank you Izzy!! I have recently bought a property with Bridgfords in Withington and I have dealt mainly with Sian. Overall, I have found the service both professional and friendly. Sian has kept me informed at all stages and has been pro active in dealing with some of the issues which were unforeseen. What I have appreciated the most is the “none pushy” approach by Bridgfords. There have been some delays with the completion; however, I was never pressurised in anyway and Sian remained supportive at all times.I would not hesitate to purchase additional properties through Bridgfords and would definitely recommend them for their excellent service. Thank you Sian for all your support!!

Tahir · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)

5/5

Google

The service that I received from Bridgfords Lettings (Withington) as a landlord has been exceptional. Since our very first conversation and meeting, the staff have kept me informed with daily updates regarding viewings and potential tenants. The staff have listened and understood my needs as a landlord, as well as advised and supported. My property has been let within a few weeks due to their dedication and professionalism. I couldn’t recommend them enough. A massive thanks to Jessica who has managed my property throughout the whole process.

Hannah · 13 June 2020

Agent replied · 12 June 2024

Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Bridgfords team. Best wishes, Lucy

5/5

Google

Recently, I have had a wonderful experience with Bridgfords Estate. They've helped me very quickly to find a suitable 2 bedroom house in less than a month. The service received during this process was very nice. There was good communication, starting from the viewing until the moving into the property. The agent that showed the property to me did an outstanding job. She was always polite, treated me with respect, gave great tips and supported where needed. Job well done!

Minerva · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

I recently bought a house through the sales team, Sian was brilliant and the process was very smooth. I have now let the property out and the lettings team were fantastic, Emma & Briony were very efficient and had the tenants moved in within 3 weeks of going on the market. I would recommend Bridgfords in Withington to anyone.

Chris · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I had Richard Taylor for the purchase of my first home. He was friendly, very professional, and was willing to help when my solicitors weren't doing their jobs. The additional little welcome package from brigfords was lovely - just a shame the beer was non-alcoholic :)

Oxford · 20 December 2025

Agent replied · 27 December 2025

Thank you for choosing Richard Taylor as your real estate agent! We are thrilled to hear about your positive experience with him. We apologize for the non-alcoholic beer in the welcome package, but we are glad you enjoyed the rest of the goodies. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

**Updated since new property manager** Rebecca, Senior Property Manager, has been really great to work with and always promptly responds to our emails, following up with polite and friendly phone calls if there is any delay from our end/to update us on issues. Issues are now resolved more quickly and we are kept in the loop with reasons if there are any delays. Old review for info: The Lettings team in Withington were really lovely, accommodating and friendly. However, the property management team that take over once you are inside the property have not been the best. Our property was not ready for move-in at the time we had agreed which was disappointing. There have been several change overs of staff with little to no handover of what is happening with the property which can be frustrating. There can also be quite a delay in hearing back from the team when issues are raised.

Carys · 13 January 2020

Agent replied · 11 January 2025

Thank you Carys for taking the time to leave us your feedback and i am happy to see that you have found the team in Withington really lovely. If you wish to discuss further any concerns, please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I should say Isabelle was very professional and quick in processing the formalities and very approachable in clearing the queries as well. The feedback which I received from my friends about other letting agents were not satisfactory, but I will recommend Bridgfords and their team. I believe that if (Bridgfords) they do have any options which suits clients, they are keen to guide and help out. Good job Isabelle. Thank you.

Salman · 12 January 2022

Agent replied · 11 January 2025

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Bridgfords were excellent in understanding what properties we were seeking to source & buy, and then helping us through the acquisition process. Particular thanks to Richard & Sadaf who was superb throughout.

Punk · 25 September 2024

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

5/5

Google

**Updated since new property manager** Rebecca, Senior Property Manager, has been really great to work with and always promptly responds to our emails, following up with polite and friendly phone calls if there is any delay from our end/to update us on issues. Issues are now resolved more quickly and we are kept in the loop with reasons if there are any delays. Old review for info: The Lettings team in Withington were really lovely, accommodating and friendly. However, the property management team that take over once you are inside the property have not been the best. Our property was not ready for move-in at the time we had agreed which was disappointing. There have been several change overs of staff with little to no handover of what is happening with the property which can be frustrating. There can also be quite a delay in hearing back from the team when issues are raised.

Carys · 14 June 2019

Agent replied · 12 June 2024

Thank you Carys for taking the time to leave us your feedback and i am happy to see that you have found the team in Withington really lovely. If you wish to discuss further any concerns, please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

5/5

Google

Just completed on a very emotional sale of a much loved family home that has been in the family for over 80 years, built for the them. Thank you Richard and team for all of the help that you have given us. They have handled everything and we are very appreciative. Take care.

Elaine · 26 March 2025

5/5

Google

Bridgfords we’re amazing with our recent sale! Their communication was great throughout, very easy to get hold of on the phone. Sadaf and Sian were very friendly and always willing to help. They were constantly chasing the solicitors and doing everything they could to make the whole process stress free. We are very glad we chose to sell with Bridgfords and would recommend them to everyone!

Alex · 13 June 2022

Agent replied · 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently sold our house in Ladybarn through Bridgfords on Wilmslow Road and from the minute we registered the property through the whole stressful sales cycle the Bridgfords team kept everything running smoothly. We hit snags and problems and found solutions, we had delays and chased things up - Sian and her team were patient, understanding and very professional. Ten out of ten would be my score or the complete 5 stars - very well done and good work.

Chris · 14 June 2019

Agent replied · 12 June 2024

Many thanks Chris for your 5* review. It is great to read that Sian and the Bridgfords team were patient, understanding and professional. I will of course make sure your kind words and high praise are passed on to the team. Best wishes, Lucy

1/5

Google

It will be all smiles and fake-help until you actually sign a contract to rent with them and then they become an absolute joke. Funnily enough, even the slightest bit of competence would have saved everyone (including them) a LOT more hassle with the experience we had. Stewart was the manager at the time and he was absolutely horrendous to deal with. His response to us being burgled after a few days of repeatedly trying to get him on the phone (the forensic officer said it could've been prevented because the door lock was not insurance grade and the burglar alarm did not go off, even though we had been repeatedly asking for it to be repaired) was 'oh well, everyone gets burgled', with 0 sympathy, and 0 rush to refund us for having to call out an emergency locksmith which could all have been avoided should they have actually responded to our messages about the door/alarm in the first place!! Very very glad we have now since moved on from them. The 1 star is to the one person who was left to clean up Stewart and co's mess at the end, but everyone else deserves 0. Please save yourself the hassle and AVOID renting here.

Larry · 14 June 2018

Agent replied · 12 June 2024

Hi Loz, Thank you for taking the time to leave this feedback. I am deeply sorry to read this! It is imperative that all of our Customers receive the highest level of service at all times and I am saddened to hear that this has not been the case on this occasion. In order for us to look into this further, could you please provide more details to our dedicated Customer Care Team at customercare@countrywide.co.uk. Kindest regards, Regan.

5/5

Google

Recently, an excellent service has been provided by the Lettings Manager and his team. As a tenant, I feel like my needs are taken in to consideration and that I am a valued customer. The Lettings Manager and his team always listen to feedback and are excellent at providing help and support whenever it is needed. Improvements within the Property Management arm of the business have also been made, making it much easier to report problems and have them sorted. Overall, an excellent service from them.

JVP92 · 14 June 2018

Agent replied · 12 June 2024

Good morning, Thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks for taking the time to leave this feedback.

5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.

RL · 4 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Lancashire

How many reviews does Bridgfords Lancashire have?

Bridgfords's Lancashire office has 944 reviews across two platforms: 506 on Google, 438 on Trustpilot (across the whole business).

What is Bridgfords Lancashire's rating?

Bridgfords Lancashire is rated 3.6 out of 5 across all 944 reviews, and 4.8 out of 5 on Google from 506 reviews.

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.

Where is Bridgfords's Lancashire office?

Bridgfords Lancashire, 416 Wilmslow Road, Manchester, Lancashire, M20 3BW.

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