Bridgfords reviews

★★★★★ 5/5

Google

I have been on the lookout for a bigger property to suit my wife's disability needs and have been in touch with a good number of agents. Bridgfords seem to have by far the largest number of properties within my price range. The staff however were not as enthusiastic as I was trying to find a property and has told that my details were in the system and I would be informed but no such luck until I finally got through and spoke to Amy Noteman who simply put stood way above the others. First of all she actually went on to complete the process of my registration and apologised for it not being done. She listened carefully to our needs and was very empathetic towards my wife's condition. Irrespective of whether the deal goes through or not it is the smaller things like her compassion would make me get in touch with her again as should you. Thank you Amy and wish you all the success in your career ahead.

Ivano · 14 April 2026

★★★★★ 5/5

Google

Me and my 3 housemates decided to use bridgeford to help us sort our third year house. Luckily, Amy Noteman was our letting agent and from the second we all met her she was extremely warm and receptive. Furthermore, Amy went above and beyond with answering all the questions we had , and we left with all the information we needed. Bridgeford , Amy is a great asset to your team !

Abi · 2 April 2026

★★★★★ 5/5

Google

We bought our first house with Bridgford Wythington and I cannot thank enough Richard and Hammad. They made the experience less stressfull, chased up solicitors and kept me informed during the entire process. I really appreciate that Richard was very quick with answering emails and enquiries. Hammad sorted our mortgage and got us the best interest rate! I would definitely recommend the Bridgford Wythington branch!

Soukaina · 6 December 2025

★★★★★ 1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

★★★★★ 5/5

Google

I had a great experience buying my house through Bridgfords. The whole process was smooth and well organised, with clear communication throughout. Richard was helpful, always responsive and professional, which made the process far less stressful. We felt supported from start to finish and would definitely recommend Bridgfords to anyone looking to buy a home.

Luca · 31 December 2025

★★★★★ 5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

★★★★★ 5/5

Google

Amy has been very sweet and very professional throughout the short time that I have had the pleasure of working with her. She has been keeping me up to date with prospective tenants and also checking in with me regularly which has made the whole process smoother. She has secured tenants for me and has kept me in the loop every step of the way. It has been a pleasure working with her this far and I would have no hesitation in recommending her as a fine agent. Thank you Amy!

Lii · 13 January 2026

★★★★★ 5/5

Google

I would highly recommend Bridgfords especially Ash. In all honesty previous team were unprofessional but Ash took our house on and has been nothing but helpful, professional and courteous. He has restored my faith back in Bridgfords.

Irram · 16 March 2026

★★★★★ 5/5

Google

Bridgfords Withington offered a great service from valuation to completion. David performed the valuation. He didn’t oversell himself or the property and he was transparent about what he liked and what he thought could be improved prior to viewings. Wearing swimming pool-style shoe covers was a small but appreciated attention to detail. Viewings were block booked in a day and an offer was accepted a week after. James managed the completion. As well as chasing up the solicitors, he happily fulfilled other requests such as turning the heating on during the cold spell. Top service!

Robert · 6 December 2024

★★★★★ 5/5

Google

Amy was very efficient in attending to our inquiries and made our tenancy process seamless. She was also very friendly during our phone conversations, which made the experience even more pleasant. Highly appreciated!

Temitope · 9 April 2026

★★★★★ 5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

★★★★★ 5/5

Google

Ash and his team were extremely professional and proficient. They managed to secure tenancy’s for all of my properties within 2 weeks!! Fantastic job guys, we will be using your team going forward!!

Younis · 16 March 2026

★★★★★ 3/5

Google

Largely positive experience as a buyer with generally good communication compared to the estate agent we were selling with. We did have a bit of an issue with communication when trying to relay specific issues found in our survey, and in the end had to speak to the seller ourselves to ensure he had full context. We also found sometimes our emails or requests weren't replied to once we got to later stages of trying to arrange the move in a chain. Rating reflects these elements of the customer experience. Moving is always a stressful experience, but Bridgfords have at least been one of the better estate agent dealings I've had over the years.

Ashley · 11 October 2024

★★★★★ 5/5

Google

I sold my place through Richard, Millie and the rest of the team at Bridgefords, Withington and I couldn’t recommend them highly enough. I’m based in London, so I was worried about it being stressful, but thanks to their great communication and supportive attitude, everything went without a hitch. I’m now sitting in my new flat in London, bought with the proceeds of my sale (and then some…) and this would not have been possible without the team handling everything up North with great efficiency. Huge thanks, and bravo!

Mimi · 19 March 2026

★★★★★ 5/5

Google

Amy was very helpful in attending to our inquiries and she was friendly throughout the house inspection and whenever we called. She made the whole experience smooth and reassuring

Weyinmi · 9 April 2026

★★★★★ 4/5

Google

First time going through a letting agent as a non student and it couldn't have been easier or smoother. Grace and Bryony in particular were so helpful, attentive and when I had copious questions about the contract (the only thing that difficult about the process was deciphering the jargon in the contract clauses) Grace was particularly helpful in talking me through what things meant and why they were in the contract. Every interaction with Grace and Bryony was a pleasure!

Toni · 4 October 2024

★★★★★ 5/5

Google

Amy Noteman has been of great help. She helped us to find new tenant on short notice. I am really pleased with services provided by her. Thanks Amy 🙂 …

Neeraj · 16 March 2026

★★★★★ 5/5

Google

Amy Noteman was a massive help in letting my property she managed to let 9 rooms within the house, I would definitely recommend Bridgfords to friends her and Ash were a great help:)

Sahar · 9 January 2026

★★★★★ 5/5

Google

This was my very first time managing the entire rental process from start to finish, and I honestly couldn’t have asked for a better experience. Amy Noteman was fantastic, so patient and understanding, taking the time to explain every step clearly and helping me feel at ease about the whole process. She was professional and always quick to respond whenever I had a question. It was clear that she genuinely cared about making sure everything went as smoothly as possible. I can’t thank Amy enough for all her help

Elizabeth · 4 August 2025

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 1/5

Google

If I could give this business zero stars, I would. Poor customer service, blatant lies about the flat being refurbished and an astronomically slow response time in getting issues in the flat fixed. The flat we were moved into that was promised to be refurbished before moving in but it was in a completely disgusting state. Taking advantage of the covid situation by not letting us physically look around the flat prior to moving in and only providing a video tour. The flat was barely cleaned, there was missing lightbulbs, decayed furniture, mould and pigeon faeces covering balcony. How does a letting agent let all these problems slip through the net? Its either greed to get tenants in ASAP or just gross incompetence. I honestly don't know which is worse. To top this all off Bridgford knowingly let us move into a flat with dangerous electricity. Without us alerting them to the problem they'd have never fixed this. Just absolutely disgusting service. I implore anybody to avoid them at all cost. Edit: Bridgford have attempted to have this review removed so here's my repost :)NegativeResponsiveness, Quality, Professionalism, Value

Ben · 24 December 2025

★★★★★ 5/5

Google

I used their in house mortgage advisor Hammad, I didn’t actually buy a house through Bridgfords but that didn’t matter. His communication was amazing, he always had time for us (and I am a big ball of stress!!) he made the process of buying our first house so much easier and we have just exchanged! Thank you so much Hammad, you really are the best.

Amy · 2 December 2024

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026