Frank Harris & Co. Lambeth reviews

★★★★★ 5/5

Google

We had an excellent experience being assisted by Nicole Pretorius in our search for a new home. Nicole was very helpful, on hand to answer all our questions and always responsive to calls and emails (including making herself available to contact the weekend we moved in). Excellent manner and a pleasure to deal with. Thank you for all your help!

Rebecca · 11 November 2020

★★★★★ 5/5

Google

Zac has been really kind and clear about the property anticipating my questions and thoughts. He was able to understand our needs and to suggest alternatives and solutions to meet them. Thank you Zac! Definitely recommend!

Marianna · 10 April 2025

★★★★★ 5/5

Google

I don't know why we didn't go to Frank Harris earlier, because they have been nothing but absolutely outstanding. A little background, we've had come across very terrible timing in selling our property, first brexit, then ESW then covid. Throughout we've been to various agents in the area, and there were a few agents that were great too but unfortunately the sell fell through due to numerous reasons. Towards April-May 2022 we were then signed on with Frank Harris. Given it's history, time on the market, it's not the easiest property to sell. They not only got us the offer, but Richard and Joel have both been so incredibly helpful, done beyond what their role should have to make sure the process went as smoothly and quickly as possible. We all know the process isn't always easiest or most straightforward, but they went above and beyond to make this happen for us, and we can't be more thankful and would definitely recommend them.

Gigi · 9 January 2024

★★★★★ 1/5

Trustpilot

NIGHTMARE

I encountered a nightmare afternoon with Frank and Harris Barbican branch. The gentleman who I dont know the name appears to be extremely impolite. They have a weird policy that ask tenants to provide card details and CVV before they can call landlords to discuss offers. I understand this. but at that time I only knew for first time and I wanted to ask for explanations, the only thing I got is "up to you to do this, we have plenty of candidates who can rent this property" and their bull-s**t "we serve only the landlords not you". It can be true but how idiot to say this out :) Really wish I can have that guy's name.

RZ · 5 January 2024

★★★★★ 5/5

Trustpilot

Chris Dowd, thank you

I would like to say a big thank you to Chris Dowd and his team at Frank Harris. They were very professional and extremely helpful, and all lines of communication were great. I would highly recommend them.

NICOLA · 4 September 2023

★★★★★ 5/5

Google

Had a great experience viewing apartments with Frank Harris. Alfie and Adeel were very courteous and made me feel very comfortable, while answering all questions and keeping the meetings to the point. Highly recommend.

Sanket · 11 November 2023

★★★★★ 5/5

Google

Wonderful estate agents. We worked with Nicole who I would whole-heartedly recommend. She has been very responsive, helpful and always sent suitable specs across that fit our brief. All listings have felt special and priced reasonably too. It's been a breath of fresh air working with Nicole and feeling supported in the moving process.

Nick · 11 November 2021

★★★★★ 5/5

Google

Adeel was a proactive agent in securing our accommodation. He kept us well-informed throughout the smooth application process.

Caleb · 11 September 2024

★★★★★ 5/5

Google

Dilan has been helpful in securing us a new place to rent and ensured the property has been updated and professionally cleaned.

Nora · 2 September 2025

★★★★★ 5/5

Google

Zack was amazing at showing me around and helpful. Keen to help us find a place.

Natasha · 11 October 2024

★★★★★ 5/5

Google

Adeel was really kind, he accomodated my time change and knew about the place really well.

Pranav · 11 October 2024

★★★★★ 5/5

Trustpilot

Our experience with Frank Harris was…

Our experience with Frank Harris was smooth and great. In particular, Mr James Englefield at Frank Harris Bloomsbury, really helped us smoothly handle a partial tenancy changeover, and made the process straightforward. Thanks!

Devansh · 10 July 2026

★★★★★ 5/5

Trustpilot

Great service

Professional, sympathetic and efficient- quick to respond to queries but not pushy

H · 15 April 2026

★★★★★ 5/5

Trustpilot

Quick and professional with great viewings

Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.

Andrew · 15 August 2023

★★★★★ 1/5

Google

Absolute nightmare. We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans. Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control. (The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)

Gabriela · 11 November 2023

★★★★★ 5/5

Google

I just made an initial enquiry about a listing, and had the great fortune to be connected with Richard Williams. I mentioned at the outset that I was not ready to proceed and simply had a few questions. He was very open to a conversation, even knowing that I would not likely buy anything. He was not only helpful and knowledgeable, but friendly and personable as well. I am looking forward to working with Richard when I am in the position to buy a property, and I cannot recommend him highly enough.

Barbara · 11 November 2023

★★★★★ 1/5

Google

I had a very disappointing experience with this real estate agency. After one good viewing, where they seemed friendly and helpful, I ended up writing a positive review based on my initial impressions. However, after that, the agent completely ghosted me. Despite multiple emails, I never heard back from him and was left completely in the dark. This lack of communication was extremely unprofessional and left me feeling frustrated and disrespected. I cannot recommend this agency to anyone looking for reliable and responsive service.

Charlotte · 11 November 2023

★★★★★ 5/5

Google

Used Frank Harris (Southwark/Waterloo branch) to sell our property and can highly recommend. We were well covered by Richard, Marta and Joel who work seamlessly together. This gave us comfort knowing everyone in the team on the same page. Glad we chose them and can’t really fault their work. Very professional, responsive, honest, likeable and proactive. Communication was great with regular updates when needed, and any questions quickly addressed which reflects high level of experience, knowledge and service. Richard in particular was a standout during the long-winded conveyancing stage helping to push it forward to exchange/completion. Thank you.

T · 11 November 2023

★★★★★ 5/5

Google

Richard had provided us with above average service. He went above and beyond to meet our needs amidst a busy schedule. He quickly facilitated us range of viewings and a second viewing also at short notice. His communication and follow up was excellent and ensured we as customers are very satisfied with all aspect of service. I look forward to doing business with you for years to come by and wish him all the very best with his career aspiration. Roger Jay

DOUGLAS · 11 November 2023

★★★★★ 4/5

Google

As one of the parents of a group of students all facing the trials of renting for the first time, I highly recommend Frank Harris & Co (Southbank & Waterloo) to steer you through the uncertainties and the paperwork! Particular thanks should go to Alfie Green and his colleague Mark. Their guidance was often questioned by the students but at all times their patience, understanding and help was 100%. They also sorted out a potential security screen problem very quickly too and ensured work had been completed successfully. Alfie and Mark have always been patient, very professional and their understanding attitude has helped us all enormously. Thank you.

Home · 11 November 2023

★★★★★ 5/5

Google

The very best estate agent I've rented from in London - there are so, so many horror stories out there and the team here are absolutely the best in London. No questions asked. We rented a property through them for 2.5 years, and from the very beginning they made things easy (unlike some agents who'll ignore all of your requests & drive you all across town for properties that aren't at all what you want). Have to especially call out Nicole for being so quick to reply to any questions or issues we had, being incredibly respectful of bringing in prospective tenants while we were moving out, and genuinely being trustworthy & friendly.

Nick · 11 November 2023

★★★★★ 5/5

Google

Zack is very nice and supportive. The flat we had viewed has a good viewing. The gym and swimming pool hightlights the apartment

Xiaoxiao · 14 May 2024

★★★★★ 5/5

Google

Adeel was so helpful and professional and made our experience great! Would definitely recommend

Ariya · 11 October 2024

★★★★★ 5/5

Google

I worked with Dilan who was both professional and friendly and was happy to answer any questions about the property.

Jonas · 1 September 2025