Trusted Agent profile · Lambeth
★★★★★
507 reviews across 3 platforms
123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN
Frank Harris & Co.'s office in Lambeth, at 123 Stamford Street, is rated 4.6 out of 5 across 507 reviews on three platforms, including 295 Google reviews rated 4.8.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleI had an easy viewing with Adeel today. He was informative and helped me find an apartment that met all my requirements :) Thanks Adeel!
Dear Varsha Seshadri, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat experience
Mitchell was so helpful and knowledgeable about the flats he was renting. Even though I didn’t end up renting one, I appreciate the effort he made to show me multiple Barbican flats.
Dear Rosie, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe were very well looked after by Nicole at Frank Harris. She was very professional and responsive throughout the entire process of our search for a new flat, listening to our needs and requirements. She made the search very efficient and rather enjoyable, I'd highly recommend Nicole to any future tenants.PositiveResponsiveness, Professionalism
Dear Sydney, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat experience working with Salvatore, super helpful and really understanding.
Dear Malini, Thank you for taking the time to rate your service with our Southbank office. Kind regards, Asma
5/5
GoogleI've had the pleasure of working with Adeel on securing a deal for an apartment managed by the Frank Harris Southbank & Waterloo office. He and his superiors Nicole and Ryan facilitated the process, negotiating with the owner and closing in record time. Arguably one of the smoothest onboarding experiences I've been a part of, thanks again!
Dear Theo, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleAdeel Zain was very helpful in our rental process.
Dear Pranay, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleAdeel was very pleasant and knowledgeable when showing me the flat. Very well done. Keep up the great work!
Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI recently moved into my flat. A couple of days after moving in, I encountered some issues with the flat and contacted my agent, Salv. Thankfully, for his prompt support and responses, contractors were contacted, and the issues were resolved hassle-free.
5/5
GoogleAdeel was extremely fast in negotiating and winning the house we wanted! Really appreciated his customer orientation, clarity and speed! Thanks Adeel for your amazing support!!
Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was lovely! Very professional and easygoing! Thanks a lot!
Dear Clarissa, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotProcess well managed
Salvator managed the process neatly. High level of service
Dear Kosta, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha
5/5
TrustpilotLorenzo Ronconi
We recently got to know Lorenzo as he helped us find a flat in the Barbican. His knowledge of the estate is brilliant and he was always honest and open with us about the properties he showed us and had great advice and was attentive to our needs and ambitions, without ever being unrealistic. Equally he was always clear about the vendor’s expectations so that we always knew the reality of the situation. Lorenzo is a first class agent and I would recommend him to anyone looking to buy or sell a property in the area.
5/5
TrustpilotExcellent
We sold out flat with the help of Jaimie and Adam at the Bloomsbury branch. They were both very professional and extremely helpful as well as very patient with us. I would recommend Frank Harris 100% if you are selling or buying a property.
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleAdeel and Daniel were amazing in helping us find our perfect flat
Dear Amee, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI feel confident about the management, care and the letting of my flat. I am kept informed and have been given sterling advice. The staff at the Frank Harris have been friendly and co-operative especially Robert Sayers who has the responsibility for my flat. Not cheap but worth it
Dear Diane, Thank you for your great review regarding our South Bank & Waterloo office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHad two separate viewings one with Adeel and one with Denny. Found both to be really helpful and knowledgeable about the properties that they were showing. I also really appreciated that whilst keen to show the best side of the place and find the right place, they didn't press or make me feel uncomfortable which is often the case with london estate agents. Would definitely take a place from either of them.
Dear Thomas, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel and Denny, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Trustpilot15 years of the best support and counting...
Over the past 15 years Frank Harris have consummately let and managed up to a dozen flats for us in Bloomsbury, with patience, prudence, pragmatism and ever an eye on the bottom line. Neil and his team are swift to flag any changes in legislation, to spot any potential anomalies and are timely and cheerful in their communications. During their tenure Lucia and her colleagues have, without exception, sourced good tenants from all over and of all ages and persuasions. Of equal importance to us is their responsiveness to daily maintenance issues arising at our characterful though sometimes challenging property: always calm, always reassuring, they have a trusted team of contractors to hand. I am delighted to recommend them wholeheartedly to landlords and tenants alike.
1/5
TrustpilotPromised a lot, very disappointed
Promised a lot, including a higher price, but fell far short.
Dear Lucy, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asha, Customer Relations
4/5
TrustpilotFrank Harris
Daniel was really helpful with getting our maintenance issue sorted and very responsive which was really appreciated!
Dear Maria, Thank you for your lovely words and for leaving a review. Kind regards, Sarah, Customer Relations Team
4/5
TrustpilotExcellent service but lack of options
Leaving 4 stars because I was looking for a 1B close to Moorgate and there weren't much properties in their portfolio.The service was however excellent (rep. Charlotte). Nothing I've ever seen. They prompt with the viewings, offered honest opinions and helped me reach a decision out of all my options. They made me feel they are working for me rather than trying to make quick bucks.
Dear Madhur, Thank you for taking the time to leave a lovely review regarding Charlotte. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI got my current flat (rental) through Frank Harris, with Nicole P's help. Nicole was very helpful throughout the process, always responding to queries without delay and very professional. The process itself was quite streamlined, it took about 2 weeks from 1st viewing to contract signature.PositiveResponsiveness, Professionalism
Dear Lila, Thank you for taking the time in providing such lovely comments about Nicole in our Southbank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleI personally never liked searching for lettings online and prefer to meet someone in person. Nick met us on our first visit to this Frank Harris branch and exceeded our expectations in truly wanting to understand what we were looking for and only proposing suitable options that really interested us and aligned with everything we had discussed. Nick takes the time to communicate effectively and effectively with you - he was always on time for the viewings scheduled (which is rare with estate agents from what I have experienced previously) and was very understanding and respectful of our long list of requirements. (Other estate agents in the past have told us “you’re too picky”)
Dear Joshua, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you so much to Sofia Hammond for showing me around some amazing properties in London. The service was impeccable and so professional. No delays or problems like with other agents . If anyone needs help finding property ask for Sofia!
Dear Hannah, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
TrustpilotExcellent Advice
Gracious. Attentive. Well versed. Character counts.
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asha
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