Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNicole and Bobby were stellar in communicating and helping set up our short term rental in Bankside, and followed through by responding quickly to each of our requests - no matter how small - even though our time zones were 8 hours apart. I highly recommend Frank Harris & Co - Southbank & Waterloo for their service and attention to detail.
Mike · 11 November 2022
Agent replied · 10 November 2024
Dear Mike, Thank you for taking the time to leave a review regarding your experience with Nicole and Bobby in our Southbank & Waterloo office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Christopher Dowds
Chris and his team were friendly, helpful and professional. I had a very smooth process of viewing, finalising contact and moving in. Chris and his team are always available to help and provided extremely helpful advice. I would reach out to the Chris and team again when I need to move again.
Richie · 17 August 2023
Agent replied · 23 October 2024
Dear Richie, We really appreciate you taking the time to leave such lovely comments about Chris. He will be so pleased to read your 5 star review. Please do not hesitate to contact the Frank Harris team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKevin Ilunga
I would recommend Kevin - he worked very hard to make renting a property in the Barbican as straightforward as possible. I was very impressed with his customer service. He was able to organise viewings at short notice, and provided all the essential information. He is also very easy to chat with.
Dima · 15 August 2023
Agent replied · 23 October 2024
Dear Dima, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to thank Jamie, Tina and the rest of the Frank Harris for assisting us with our flat sale earlier this year. Despite all the complexities of the current COVID-19 situation, the Frank Harris team was able to smoothly facilitate viewings, negotiations and ultimately a successful stress-free sale. If you're looking to buy or sell in the Barbican, I could not recommend the Frank Harris team enough.
Graham · 11 November 2021
Agent replied · 10 November 2024
Dear Graham, Thank you for taking the time to leave such great feedback regarding your experience with Jamie and Tina in our Southbank office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris has been a great group to work with during my rental search. Adeel has been very patient, understanding and keen to help during my search for a property.
Rheeya · 11 October 2024
Agent replied · 10 November 2024
Dear Rheeya, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
★★★★★ 5/5
TrustpilotGreat service
Mitchell was super friendly and explained the renting process thoroughly. He was also available for last minute viewings and was always polite and friendly. Would definitely recommend!
Freya · 21 November 2024
Agent replied · 29 December 2024
Dear Freya, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
★★★★★ 5/5
GoogleAdeel, the letting real estate agent, displays an exceptional blend of professionalism and personable charm. His extensive knowledge of the property market instills confidence in his clients. Adeel is known for his attentiveness to detail, ensuring that each aspect of the letting process is meticulously handled.
Linfeng · 12 December 2023
Agent replied · 11 December 2024
Dear Linfeng Wang, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotI want to thank Chris Dowds and all his…
I want to thank Chris Dowds and all his team at Frank Harris City Branch for all their hard work for me over the last few years. It’s been a very special relationship and they’ve done a remarkable job for me looking after my portfolio of rental properties. Thanks guys!
Tom · 31 August 2023
Agent replied · 23 October 2024
Dear Tom, It’s great to hear that you have had a brilliant experience with our City office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDefinitely 5 star experience!!!
We had a great experience with Harrison Bacon at Frank Harris. He was always willing help us out with our questions (we had a lot!) and aided us through the entire process professionally and efficiently. We were able to see lots of properties relatively last minute and couldn't be happier with the flat we ended with - thank you Harrison!PositiveResponsiveness, Quality, Professionalism, Value
Bo · 11 November 2021
Agent replied · 10 November 2024
Dear Bo. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleZak Purssord was so helpful in helping us look for an apartment to rent. Everyone in the agency was very kind and considerate! Definitely worth checking out if you’re looking to buy or rent a property in London
Belinda · 14 May 2024
Agent replied · 10 November 2024
Dear Belinda, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleThe flat that I am currently staying in was let through Frank Harris under the guidance of Nick O'Neill. At the time we were very desperate to find a flat and having come across the property, Nick was very quick and organised to sorting out all of our details and made sure our move in was quick and stress-free.
Tim · 11 November 2022
Agent replied · 10 November 2024
Dear Tim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was knowledgeable and provided great customer service when a property we wanted to view was already gone. He was able to secure a different viewing really quickly and stayed late to make sure we had enough time to view the property and ask our questions.
Sophie · 11 November 2023
Agent replied · 10 November 2024
Dear Sophie Hills, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleThis agency helped me find my first London apartment, in relatively short time since the first contact. My agent, Adeel, was an excellent communicator who constantly kept me up to date on the progress of the application as well as promptly delivering any extra requests I made. He managed to book me in for two separate viewings on very short notice, outside of his working hours, which was greatly appreciated. On the other hand, the contract itself took longer to complete than estimated by the agency, as well as missing several key points from the initially agreed offer, however I believe this was out of Adeel’s hands. Overall, they helped me find an apartment I am happy with in a relatively short time period.
Tudor · 12 August 2024
Agent replied · 10 November 2024
Dear Tudor, Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleZak Purssord was a pleasure to work with - professional, responsive, a good advocate, and willing to go the extra mile to ensure I found the right flat. Thank you!
Katie · 11 September 2024
Agent replied · 10 November 2024
Dear Katie, Thank you for your kind comments regarding Zak and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was amazing at his job! He waited for me even though I was 30 mins late, he was very patient and kind. It was absolutely lovely to do this viewing with him and we really enjoyed our time with him.
Maitrayee · 14 February 2024
Agent replied · 10 November 2024
Dear Maitrayee, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleEvie was extremely helpful and accessible during the flat renting process. Any concerns were always quickly dealt with, we couldn't of asked for any more from her.
Max · 11 October 2024
Agent replied · 10 November 2024
Dear Max, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 5/5
GoogleFully recommend Frank Harris. The viewings worked like clockwork, and the agents were very knowledgeable and pre-empted all the issues. Shout out to Adeel Zain, for taking the time out and answering all my questions (there were lots)!
Sai · 16 March 2024
Agent replied · 11 December 2024
Dear Sai, Thank you for your kind comments regarding the Southbank and Waterloo team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPolite and helpful
Cara generated and sent the things I requested. Very polite and helpful.
ARCADIA · 29 June 2026
Agent replied · 24 September 2026
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha
★★★★★ 5/5
GoogleI had the absolute best moving experience with Frank Harris, a special shout out to Nicole Pretorius. She was always a joy to speak to and she was so thorough with every detail of the moving process. She made every step of the process a lot easier and provided great support. I would highly recommend!
Tora · 11 November 2022
Agent replied · 10 November 2024
Dear Tora, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was very friendly and professional, and always tried his best to accommodate my needs. He kept me promptly informed about any new property available.
Chiara · 11 October 2024
Agent replied · 10 November 2024
Dear Chiara, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, sarah
★★★★★ 5/5
TrustpilotReally helpful team
Really friendly and helpful team. Used them twice now for finding places around London Bridge/barbican area. Great knowledge of the area and the entire process was super smooth.
Samuel · 19 February 2026
Agent replied · 21 March 2026
Dear Samuel, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha
★★★★★ 5/5
GoogleWorked with Nicole to find a new flat. She listened to what I was looking for and Somehow managed to find me the perfect flat.
From understanding what I was looking for, finding me the right flat, negotiating, and communicating with the landlord, Nicole has been the best agent I’ve encountered in London so far.
Highly recommend getting Nicole to help with your next property search.PositiveQuality, Professionalism
Terry · 11 November 2020
Agent replied · 10 November 2024
Dear Terry, Thank you for your great review regarding our South Bank & Waterloo office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIt was a fantastic experience house hunting with Frank Harris and especially Adeel, who did a wonderful job getting me through the viewing and sorting out all the details. Very smooth and nice experience. Must recommend for all housing needs in London.
Siddhartha · 11 November 2023
Agent replied · 10 November 2024
Dear Siddhartha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThey have been showing me flats to buy
They have been showing me flats to buy. Extremely professional and with the best selection of Barbican properties. Special mention goes to Mark Hillary, who is quite possibly the most prepared and knowledgeable agent I’ve ever worked with. Having bought and sold many properties over the years, I can confidently say his expertise and professionalism stand out. Highly recommended.
Alessandro · 11 April 2025
Agent replied · 24 August 2025
Dear Alessandro, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.