Frank Harris & Co. Lambeth reviews

★★★★★ 5/5

Google

Frank Harris have been good to work with and very responsive. It has been a pleasure to deal with all the team - Ben and Gurpreet have been good on the property management side and the letting team, Nick and Tony and Nicole have been excellent in getting the property re-let promptly. All of them have been helpful, responsive and professional at all times and a special thank you to Nicole for her cheerfulness and hard work getting everything sorted.PositiveResponsiveness, Quality, Professionalism

Jonathan · 11 November 2020

★★★★★ 5/5

Google

Great property viewing experience, Zack was very helpful and friendly.

Gennady · 16 September 2025

★★★★★ 5/5

Google

We’ve worked with Frank Harris for the past few years and they’ve consistently done a fantastic job. A special shout-out to Nicole, who has made every step of the process seamless and straightforward. Highly recommended, 5*!

Adam · 19 March 2026

★★★★★ 5/5

Trustpilot

Great Service

Luke has been brilliant at providing property management services and advice to me throughout when managing my rental property. Thanks Luke!

HHC · 7 May 2025

★★★★★ 5/5

Google

I was super pleased with the level of service from Frank Harris, and in particular the help of Harrison Bacon. Despite the challenging market Harrison was quick and efficient and helpful in the process of finding a suitable flat. Any queries I had during the process were answered promptly and professionally, which made it comfortable and easy to rent. I really recommend Harrison and Frank Harris as a company! Thank you so much.

Albert · 12 December 2021

★★★★★ 5/5

Trustpilot

Highly Recommend, Professional Service

Impressed by the professional knowledge and enthusiasm shown by Jamie and has confidence in him to market our property. Once the property is on the market, many viewings were arranged and got a buyer quickly. Very responsive and approachable, always ready to offer helpful advice and support promptly. Very responsible, closely monitored and followed up proactively and effectively during the sales process. Very reliable and trustworthy. If I were to sell a property, this is the agent I’d want to use. Brilliant! Second to none, highly recommended!

Emily · 7 December 2024

★★★★★ 5/5

Google

Zak made the whole process of securing our flat so much easier. He was always available, quick to respond, and really attentive to our questions and concerns. What could have been stressful felt smooth and straightforward thanks to his support.

Gabriele · 18 September 2025

★★★★★ 5/5

Google

I highly recommend Frank Harris. My experience was very positive. Looking for and renting a property was quick, easy, and pleasant. My special thanks to Nick. He helped me a lot with his advice, when moving in and out, as well as comprehensive responses to a number of my requests. He is a true professional of the field! The agency and team showed their high professionalism in all aspects of our interaction. Will definitely use their services again!

Mika · 11 November 2020

★★★★★ 5/5

Google

I had to find an apartment by being away from London and dealing with Harrison Bacon at Frank Harris made it super easy. He was always responsive to my calls and emails with all the questions I had . Explained to me and recommended what providers to go with since I am new to London! It was a pleasure working with him, made my moving in super easy! Thank you Harrison!PositiveResponsiveness, Quality, Professionalism

Nad · 11 November 2021

★★★★★ 5/5

Google

Letting my flat with Frank Harris was a stellar experience from start to finish. Nick and his team were responsive throughout the day, and they helped me get to a great outcome with tenants. Nick and Nicole were both highly professional, and went above and beyond to highlight the flat and local area's strengths to prospective tenants. By the time they were finished talking I was sad to be moving out!PositiveResponsiveness, Quality, Professionalism

James · 11 November 2021

★★★★★ 5/5

Google

Myself and my husband are moving flats and couldn't have had a better experience than with Frank Harris! Zak Purssord has been extremely helpful through the whole process with excellent communication. Thanks a lot Zak!!

Katie · 11 October 2024

★★★★★ 5/5

Google

We have recently sold our property in Waterloo through Frank Harris and we cannot recommend them highly enough. Certainly a 5 star company! A huge thank you to Simon and Ashley for all their kind help and support throughout the sale process. They really went the extra mile, as we live abroad they dealt with certain elements on our behalf which went beyond their obligations. Having dealt with other estate agents in the past, I can honestly say we have never had such excellent service. It’s been a real pleasure to deal with you. Thank you all.

Amanda · 25 January 2020

★★★★★ 1/5

Trustpilot

Hopeless Support for LANDLORDS

It’s perhaps typical of all estate agents and no wonder they get a bad name for themselves but this firms rental department are particularly inept. My beautiful apartment was returned to me by my tenants at the end of September 24 in a substantially damaged state as a result of their family of indoor cats. Mistake number 1 was me accepting a tenant with cats. Mistake 2 was to assume that the extensive damage to silk curtains and carpets would be covered by the tenant agreeing to deductions from their security deposit. Mistake 3 was to assume that the agent would help resolve the matter. My tenants after initially accepting the costs, they have stopped communicating and left me with having to pay over £20k in reinstatement costs having waited for 6 weeks. I sincerely hope that I will be able to amend this review and settle the matter with my old tenants but as regards Frank Harris, I can’t recommend the rental team

Nick · 15 November 2024

★★★★★ 5/5

Trustpilot

Property management

I have recently experienced issues with my kitchen appliances and was put in touch with Ted from the property management team. He was notably positive, helpful and understanding. He got in touch straight away and provided clear instructions as well as immediate assistance. Makes a massive difference being able to rely on someone for help when needed.

Grace · 26 August 2025

★★★★★ 5/5

Google

Harrison Bacon has been amazing in helping me find a great flat under very short notice. He is an efficient agent and ensures that he is always accessible for any questions or help his clients need. He is also very professional and respectful of any specific concerns clients may have and committed to looking for the best living space fulfilling your requirements. Happy to have had Harrison as my agent!!PositiveResponsiveness, Professionalism

Ruizhe · 11 November 2021

★★★★★ 5/5

Google

Moving to the UK for my first job, I was nervous about the hassle of finding accommodation in London. Can't thank Nicole enough; she was exceptional and exceeded all my expectations. Her expertise, professionalism, and genuine care made our home renting journey seamless and stress-free

Yerim · 15 March 2024

★★★★★ 5/5

Google

I would definitely recommend Nicole P from Frank Harris & Co! Being new to London, she has helped me through every stage as a first time renter. The process was quick and easy. Nicole would always be in contact, updating me and answering any of my queries. It was a great experience to receive such an amazing service from an agent in London!

Murad · 11 November 2022

★★★★★ 5/5

Google

I worked with Adeel for both the move-in and move-out processes. He helped close the deals quickly and communicated transparently. Zak was also helpful with viewings and kept me updated with cancellations.

Yuhong · 27 October 2024

★★★★★ 5/5

Google

Zak Purssod is a very professional agent and I enjoyed viewing properties with him. Not only is he professional but is also enthusiastic, maintaining a positive attitude and always ensuring comfort with clients.

Jasmina · 11 October 2024

★★★★★ 5/5

Google

Nicole and Evie were really helpful from start to finish with the move - they responded very promptly to our questions and requests, and were very accommodating to our needs, which gave us a lot of confidence when making the move.

Angus · 14 May 2024

★★★★★ 1/5

Trustpilot

Terrible estate agents - property purchase

I purchased a property that was advertised by Frank Harris Southbank & Waterloo in 2023. The agents were deeply unhelpful and often resorted to ultimatums when speaking on the phone. My solicitors and I were multiple times accused of being purposely slow during the process when it was the seller's solicitors who hadn't provided the correct documents. Extremely poor experience.

Annie · 2 July 2025

★★★★★ 1/5

Trustpilot

A Terrible Experience!

I recently moved into a flat managed by Frank Harris, and my experience with the Barbican branch, has been extremely disappointing. They treated me and the other tenant poorly, as if we had no rights, knowing they held power because we were seeking to terminate the contract. They consistently sent us threatening emails, pressuring us to comply with their unreasonable demands or else they won't proceed with terminating the agreement.Even though we found a replacement tenant, it took them three weeks to complete the referencing process, during which time the new tenants decided to withdraw their application due to the delay. They did this on purpose to force us to pay for their 'looking for new tenants'. To make matters worse, they forced us to pay rent for three days while a contractor was carrying out work inside the flat. Despite informing them that I have asthma and cannot tolerate paint smell, they still insisted I vacate the flat and continue paying rent during that period.This experience has been beyond frustrating, and I would caution anyone considering using this agency.

Omar · 4 October 2024

★★★★★ 5/5

Google

I would like to thank the whole team at Franck Harris and particularly Sofia Hammond who helped me find the perfect flat for me and my partner. Her professionalism and advice have been much appreciated. She was very friendly, quick to give me answers to any queries and very helpful in guiding me through the whole process. I would recommend her to anyone looking for properties from Frank Harris.PositiveProfessionalism

Emily · 11 November 2021

★★★★★ 5/5

Google

I cannot thank Nicole enough for their exceptional assistance in making the process smooth and stress-free. Her knowledge of the best practices, prompt communication, and negotiation skills were outstanding. I've now happily signed a suitable tenancy agreement thanks to her dedication. Highly recommend!

Rayane · 15 March 2024